Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 172830 Views
- 114 replies
- 12 likes
- 172830 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19167 Views
- 27 replies
- 4 likes
- 19167 Views
- 27 replies
- 4 likes
Superuser Contribution Issues Changing Country
I have been locked out of my Spotify account because the country on my profile doesnt match the country I am in (I moved to Canada from Australia 7 months ago). When changing the country and updating the payment to a Canadian issued card, I am being ...
- I have been locked out of my Spotify account because the country on my profile doesnt match the country I am in (I moved to Canada from Australia 7 months ago). When changing the country and updating...
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- Roadie
- 210 Views
- 1 replies
- 0 likes
- 210 Views
- 1 replies
- 0 likes
Superuser Contribution I paid but my premium don't start working
I just did a student account and after I paid and received the credit card message of confirmation I went back on the page and my premium account didn't start, what I'm sopoose to do, I'm paying and can't cancel because it's like it doens't exist and...
- I just did a student account and after I paid and received the credit card message of confirmation I went back on the page and my premium account didn't start, what I'm sopoose to do, I'm paying...
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- Roadie
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
Superuser Contribution HELP being charged wrong
I have spotify premium and I entered all my details correctly and checked several times to be sure but every month spotify is taking the money out of my mothers bank account? this shouldn't be happening and is very annoying cause ive updated and made...
- I have spotify premium and I entered all my details correctly and checked several times to be sure but every month spotify is taking the money out of my mothers bank account? this shouldn't b...
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- Roadie
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Superuser Contribution 10.95 fee each month?
IMy 2 accounts show free subscription but I get charged $10.95 each month? Can someone help me understand and let me know if I can cancel whatever i have? thanks
- IMy 2 accounts show free subscription but I get charged $10.95 each month? Can someone help me understand and let me know if I can cancel whatever i have? thanks
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- Roadie
- 298 Views
- 1 replies
- 0 likes
- 298 Views
- 1 replies
- 0 likes
Superuser Contribution Charge without notice
My free months is appariently up and I was charged but I recieved no notice that my trial was up as i do not wish to continue using the app and would like my money back
- My free months is appariently up and I was charged but I recieved no notice that my trial was up as i do not wish to continue using the app and would like my money back
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- Roadie
- 212 Views
- 1 replies
- 0 likes
- 212 Views
- 1 replies
- 0 likes
Superuser Contribution Double payment of subscription fee
Since September 2016 I have linked my Spotify and Xs4all profile, which entitled me to an all inclusive Premium Spotify subscription. Nevertheless Spotify has charged me EUR 9,99 per month ever since, which effectively made me pay twice for one accou...
- Since September 2016 I have linked my Spotify and Xs4all profile, which entitled me to an all inclusive Premium Spotify subscription. Nevertheless Spotify has charged me EUR 9,99 per month ever since...
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- Roadie
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Solved!! Can't get premium
I applied for seven days premium free and it continued being free account after restart the app. I paid 0,99 for three months and it continue being free account and now the option of the offer disappeared and it's 5,99 for a month, but the mine conti...
- I applied for seven days premium free and it continued being free account after restart the app. I paid 0,99 for three months and it continue being free account and now the option of the offer disapp...
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- Roadie
- 854 Views
- 3 replies
- 0 likes
- 854 Views
- 3 replies
- 0 likes
Premium Payment
I've done all the troubleshooting , closed two accounts I made prior to the one I use now with Student Premium. My bank has confirmed to premium payments have went through and I still am not able to use premium. logged off , logged back in , logged o...
- I've done all the troubleshooting , closed two accounts I made prior to the one I use now with Student Premium. My bank has confirmed to premium payments have went through and I still am not able to ...
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- Community Legend
- 450 Views
- 3 replies
- 0 likes
- 450 Views
- 3 replies
- 0 likes
Re: Double Charged
I want to CANCELL THIS BULL**bleep** TODAY (ASAP) YOU CHARGED MY CARD ON THE 5/3 9.99 AND 5/18 14.99 PUT MY MONEY BACK AND CANCEL THE FAKE # 0N BANK STATEMENT FOR YOU IS SPOTIFY USA 646-837-5380. I WILL HAPPLY GO BACK TO LOCAL STATIONS HONEST COMPANI...
- I want to CANCELL THIS BULL**bleep** TODAY (ASAP) YOU CHARGED MY CARD ON THE 5/3 9.99 AND 5/18 14.99 PUT MY MONEY BACK AND CANCEL THE FAKE # 0N BANK STATEMENT FOR YOU IS SPOTIFY USA 646-837-5380. I W...
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- 348 Views
- 0 replies
- 0 likes
- 348 Views
- 0 replies
- 0 likes
Premium to Free
My Spotify account was under premium family up till even yesterday and suddenly today it's free? What happened Spotify how do I fix this
- My Spotify account was under premium family up till even yesterday and suddenly today it's free? What happened Spotify how do I fix this
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- Casual Listener
- 961 Views
- 8 replies
- 0 likes
- 961 Views
- 8 replies
- 0 likes
getting my premium back
i had a spotify premium account, which was connected to my facebook account and was paid for by my dad. he cancelled the subscription without telling me and now i can't connect to it. i'd like to pay for it on my own, but i want my spotify account th...
- i had a spotify premium account, which was connected to my facebook account and was paid for by my dad. he cancelled the subscription without telling me and now i can't connect to it. i'd like to pay...
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- 342 Views
- 0 replies
- 0 likes
- 342 Views
- 0 replies
- 0 likes
Premium membership va rogers
So I dident realize I was offered a free membership as part of my cell phone package and have been paying for Premium for the last few months. Is there any way I can be reimbursed for those months
- So I dident realize I was offered a free membership as part of my cell phone package and have been paying for Premium for the last few months. Is there any way I can be reimbursed for those months
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- 285 Views
- 0 replies
- 0 likes
- 285 Views
- 0 replies
- 0 likes
3 aylığına 0,99TL ye alamıyorum
Ödeme gerçekleşmiyorÖnemli
- Ödeme gerçekleşmiyor Önemli
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- 125 Views
- 0 replies
- 0 likes
- 125 Views
- 0 replies
- 0 likes
Family plan is not working
I'm a premium user, and I changed to family. I already sent an invitation to my roomie, typed his email, but he is not receiving any messages from spotify. How can I solve this issue?
- I'm a premium user, and I changed to family. I already sent an invitation to my roomie, typed his email, but he is not receiving any messages from spotify. How can I solve this issue?
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- Newbie
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
Charged $10 for 1 month, instead of $0.99 for 3 months
Hi there,I finally decided to try out Spotify but ended up not getting the correct deal when I checked out, for some reason. I wanted to get the $0.99 for 3 months deal, but when I checked my credit card statement it now says I was charged for $0.99,...
- Hi there, I finally decided to try out Spotify but ended up not getting the correct deal when I checked out, for some reason. I wanted to get the $0.99 for 3 months deal, but when I checked my credi...
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- Casual Listener
- 718 Views
- 1 replies
- 0 likes
- 718 Views
- 1 replies
- 0 likes
Search not working.
The search music isn't working it's saying I'm not connected to the internet but I am. Everything else works I can play music from daily mixes but I can't search for different music.Also. My weekly mix used to be awesome. But in the last week it suck...
- The search music isn't working it's saying I'm not connected to the internet but I am. Everything else works I can play music from daily mixes but I can't search for different music. Also. My week...
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- Roadie
- 497 Views
- 1 replies
- 0 likes
- 497 Views
- 1 replies
- 0 likes
Solved!! Help!! Premium to Family Plan
My wife and I have individual premium accounts. We want to move to a family plan, but im afraid that we will lose our playlists and preferences. Is that possible? Or nothing change? Thanks a lot Gaston (Argentina)
- My wife and I have individual premium accounts. We want to move to a family plan, but im afraid that we will lose our playlists and preferences. Is that possible? Or nothing change? Thanks a...
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- Spotify Star
- 1015 Views
- 1 replies
- 0 likes
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Family PlanHelpPremium
- 1015 Views
- 1 replies
- 0 likes
Solved!! I have Premium but when I try to update card info it says Student
I'm currently trying to switch my payment info from one credit card to another. I used to have a Student account, but that expired when I got out of college and now I pay the Premium price. My account says I'm subscribed to the $9.99/month premium, b...
- I'm currently trying to switch my payment info from one credit card to another. I used to have a Student account, but that expired when I got out of college and now I pay the Premium price. My accoun...
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- Spotify Star
- 403 Views
- 1 replies
- 0 likes
- 403 Views
- 1 replies
- 0 likes
Como solucionar problema de pago de Spotify
no puedo realizar mi pago en oxxo, desde el dia martes trate de realizarlo pero me dice que el metodo de pago no es el correcto me podrian decir por que ya que e intentado realizarlo y no puedo desde ayer estoy pidiendo ayuda y no me la dan
- no puedo realizar mi pago en oxxo, desde el dia martes trate de realizarlo pero me dice que el metodo de pago no es el correcto me podrian decir por que ya que e intentado realizarlo y no puedo desde...
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- 317 Views
- 0 replies
- 0 likes
- 317 Views
- 0 replies
- 0 likes
problemas con suscripcion
hola trato de realizar mi pago por medio de oxxo pero cuando le doy continuar me aparece una pagina que dice que el metodo de pago no es correcto, se me hace raro por que yo hago mis pagos de premium por ese medio me podrian decir que sucede
- hola trato de realizar mi pago por medio de oxxo pero cuando le doy continuar me aparece una pagina que dice que el metodo de pago no es correcto, se me hace raro por que yo hago mis pagos de premium...
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- Casual Listener
- 385 Views
- 1 replies
- 0 likes
- 385 Views
- 1 replies
- 0 likes