Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
192938 Views
123 replies
12 likes
- 192938 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
22008 Views
28 replies
4 likes
- 22008 Views
- 28 replies
- 4 likes
Superuser Contribution 10.95 fee each month?
IMy 2 accounts show free subscription but I get charged $10.95 each month? Can someone help me understand and let me know if I can cancel whatever i have? thanks
IMy 2 accounts show free subscription but I get charged $10.95 each month? Can someone help me understand and let me know if I can cancel whatever i have? thanks
Roadie
309 Views
1 replies
0 likes
- 309 Views
- 1 replies
- 0 likes
Superuser Contribution Charge without notice
My free months is appariently up and I was charged but I recieved no notice that my trial was up as i do not wish to continue using the app and would like my money back
My free months is appariently up and I was charged but I recieved no notice that my trial was up as i do not wish to continue using the app and would like my money back
Roadie
222 Views
1 replies
0 likes
- 222 Views
- 1 replies
- 0 likes
Superuser Contribution Double payment of subscription fee
Since September 2016 I have linked my Spotify and Xs4all profile, which entitled me to an all inclusive Premium Spotify subscription. Nevertheless Spotify has charged me EUR 9,99 per month ever since, which effectively made me pay twice for one accou...
Since September 2016 I have linked my Spotify and Xs4all profile, which entitled me to an all inclusive Premium Spotify subscription. Nevertheless Spotify has charged me EUR 9,99 per month ever since...
Roadie
206 Views
1 replies
0 likes
- 206 Views
- 1 replies
- 0 likes
Solved!! Can't get premium
I applied for seven days premium free and it continued being free account after restart the app. I paid 0,99 for three months and it continue being free account and now the option of the offer disappeared and it's 5,99 for a month, but the mine conti...
I applied for seven days premium free and it continued being free account after restart the app. I paid 0,99 for three months and it continue being free account and now the option of the offer disapp...
Roadie
890 Views
3 replies
0 likes
- 890 Views
- 3 replies
- 0 likes
Premium Payment
I've done all the troubleshooting , closed two accounts I made prior to the one I use now with Student Premium. My bank has confirmed to premium payments have went through and I still am not able to use premium. logged off , logged back in , logged o...
I've done all the troubleshooting , closed two accounts I made prior to the one I use now with Student Premium. My bank has confirmed to premium payments have went through and I still am not able to ...
Community Legend
465 Views
3 replies
0 likes
- 465 Views
- 3 replies
- 0 likes
Re: Double Charged
I want to CANCELL THIS BULL**bleep** TODAY (ASAP) YOU CHARGED MY CARD ON THE 5/3 9.99 AND 5/18 14.99 PUT MY MONEY BACK AND CANCEL THE FAKE # 0N BANK STATEMENT FOR YOU IS SPOTIFY USA 646-837-5380. I WILL HAPPLY GO BACK TO LOCAL STATIONS HONEST COMPANI...
I want to CANCELL THIS BULL**bleep** TODAY (ASAP) YOU CHARGED MY CARD ON THE 5/3 9.99 AND 5/18 14.99 PUT MY MONEY BACK AND CANCEL THE FAKE # 0N BANK STATEMENT FOR YOU IS SPOTIFY USA 646-837-5380. I W...
359 Views
0 replies
0 likes
- 359 Views
- 0 replies
- 0 likes
Premium to Free
My Spotify account was under premium family up till even yesterday and suddenly today it's free? What happened Spotify how do I fix this
My Spotify account was under premium family up till even yesterday and suddenly today it's free? What happened Spotify how do I fix this
Casual Listener
991 Views
8 replies
0 likes
- 991 Views
- 8 replies
- 0 likes
getting my premium back
i had a spotify premium account, which was connected to my facebook account and was paid for by my dad. he cancelled the subscription without telling me and now i can't connect to it. i'd like to pay for it on my own, but i want my spotify account th...
i had a spotify premium account, which was connected to my facebook account and was paid for by my dad. he cancelled the subscription without telling me and now i can't connect to it. i'd like to pay...
356 Views
0 replies
0 likes
- 356 Views
- 0 replies
- 0 likes
Premium membership va rogers
So I dident realize I was offered a free membership as part of my cell phone package and have been paying for Premium for the last few months. Is there any way I can be reimbursed for those months
So I dident realize I was offered a free membership as part of my cell phone package and have been paying for Premium for the last few months. Is there any way I can be reimbursed for those months
292 Views
0 replies
0 likes
- 292 Views
- 0 replies
- 0 likes
3 aylığına 0,99TL ye alamıyorum
Ödeme gerçekleşmiyorÖnemli
Ödeme gerçekleşmiyor Önemli
128 Views
0 replies
0 likes
- 128 Views
- 0 replies
- 0 likes
Family plan is not working
I'm a premium user, and I changed to family. I already sent an invitation to my roomie, typed his email, but he is not receiving any messages from spotify. How can I solve this issue?
I'm a premium user, and I changed to family. I already sent an invitation to my roomie, typed his email, but he is not receiving any messages from spotify. How can I solve this issue?
Newbie
222 Views
1 replies
0 likes
- 222 Views
- 1 replies
- 0 likes
Charged $10 for 1 month, instead of $0.99 for 3 months
Hi there,I finally decided to try out Spotify but ended up not getting the correct deal when I checked out, for some reason. I wanted to get the $0.99 for 3 months deal, but when I checked my credit card statement it now says I was charged for $0.99,...
Hi there, I finally decided to try out Spotify but ended up not getting the correct deal when I checked out, for some reason. I wanted to get the $0.99 for 3 months deal, but when I checked my credi...
Casual Listener
725 Views
1 replies
0 likes
- 725 Views
- 1 replies
- 0 likes
Search not working.
The search music isn't working it's saying I'm not connected to the internet but I am. Everything else works I can play music from daily mixes but I can't search for different music.Also. My weekly mix used to be awesome. But in the last week it suck...
The search music isn't working it's saying I'm not connected to the internet but I am. Everything else works I can play music from daily mixes but I can't search for different music. Also. My week...
Roadie
513 Views
1 replies
0 likes
- 513 Views
- 1 replies
- 0 likes
Solved!! Help!! Premium to Family Plan
My wife and I have individual premium accounts. We want to move to a family plan, but im afraid that we will lose our playlists and preferences. Is that possible? Or nothing change? Thanks a lot Gaston (Argentina)
My wife and I have individual premium accounts. We want to move to a family plan, but im afraid that we will lose our playlists and preferences. Is that possible? Or nothing change? Thanks a...
Spotify Star
1035 Views
1 replies
0 likes
Family Plan
Help
Premium
- 1035 Views
- 1 replies
- 0 likes
Solved!! I have Premium but when I try to update card info it says Student
I'm currently trying to switch my payment info from one credit card to another. I used to have a Student account, but that expired when I got out of college and now I pay the Premium price. My account says I'm subscribed to the $9.99/month premium, b...
I'm currently trying to switch my payment info from one credit card to another. I used to have a Student account, but that expired when I got out of college and now I pay the Premium price. My accoun...
Spotify Star
415 Views
1 replies
0 likes
- 415 Views
- 1 replies
- 0 likes
Como solucionar problema de pago de Spotify
no puedo realizar mi pago en oxxo, desde el dia martes trate de realizarlo pero me dice que el metodo de pago no es el correcto me podrian decir por que ya que e intentado realizarlo y no puedo desde ayer estoy pidiendo ayuda y no me la dan
no puedo realizar mi pago en oxxo, desde el dia martes trate de realizarlo pero me dice que el metodo de pago no es el correcto me podrian decir por que ya que e intentado realizarlo y no puedo desde...
330 Views
0 replies
0 likes
- 330 Views
- 0 replies
- 0 likes
problemas con suscripcion
hola trato de realizar mi pago por medio de oxxo pero cuando le doy continuar me aparece una pagina que dice que el metodo de pago no es correcto, se me hace raro por que yo hago mis pagos de premium por ese medio me podrian decir que sucede
hola trato de realizar mi pago por medio de oxxo pero cuando le doy continuar me aparece una pagina que dice que el metodo de pago no es correcto, se me hace raro por que yo hago mis pagos de premium...
Casual Listener
398 Views
1 replies
0 likes
- 398 Views
- 1 replies
- 0 likes
Not able to get Premium deal - no idea why
I received an e-mail about the Premium offer of 3 months for $0.99. I attempted to get this offer but received a message saying I cannot because I have taken a similar offer.The problem is I never have taken any Spotify offers.I've only ever used fre...
I received an e-mail about the Premium offer of 3 months for $0.99. I attempted to get this offer but received a message saying I cannot because I have taken a similar offer. The problem is I never ...
Spotify Star
426 Views
1 replies
0 likes
- 426 Views
- 1 replies
- 0 likes
Solved!! 3 months for 0.99c
Hi, Just wondering, if i pay for 3 months am I obliged and made to keep paying for premium at a full cost or can I cancel payment and only pay for 3 months of premium. Thanks, Ben
Hi, Just wondering, if i pay for 3 months am I obliged and made to keep paying for premium at a full cost or can I cancel payment and only pay for 3 months of premium. Thanks, Ben
Spotify Star
891 Views
1 replies
0 likes
- 891 Views
- 1 replies
- 0 likes
3 months for 0,99 €
I have a problem with the offer over 3 months for 0,99 € per month. I bought it today over the KLARNA bill (method of payment).Is this a mistake? normally i should pay onle 0,99€ for the next 3 months?so is this correct on the bill? but on my account...
I have a problem with the offer over 3 months for 0,99 € per month. I bought it today over the KLARNA bill (method of payment). Is this a mistake? normally i should pay onle 0,99€ for the next 3 mon...
382 Views
0 replies
0 likes
- 382 Views
- 0 replies
- 0 likes