Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 78571 Views
- 49 replies
- 3 likes
- 78571 Views
- 49 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 9977 Views
- 23 replies
- 2 likes
- 9977 Views
- 23 replies
- 2 likes
Superuser Contribution Me están robando
Me están cobrando cada 10 días la mensualidad. Quien me va a devolver mi dinero??? Ya cancele mi suscripción. Gracias por nada spotify
- Me están cobrando cada 10 días la mensualidad. Quien me va a devolver mi dinero??? Ya cancele mi suscripción. Gracias por nada spotify
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- Roadie
- 249 Views
- 1 replies
- 0 likes
- 249 Views
- 1 replies
- 0 likes
Superuser Contribution premium gratuito cancelado
Spotify me obsequió dos meses de premium, y de un día para otro ya no funcionó:cerré sesión, actulicé, desinstalé ...todo y nada funciona.gracias .mi número de cliente es : 499216825618077
- Spotify me obsequió dos meses de premium, y de un día para otro ya no funcionó: cerré sesión, actulicé, desinstalé ...todo y nada funciona. gracias . mi número de cliente es : 499216825618077 &nbs...
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- Roadie
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Superuser Contribution Problema Con Tarjeta De Regalo.
Mi Cuenta de spotify premium termino despues de la promocion de tres meses que pague los 9 pesos. despues compre una tarjeta de 1 Mes en Oxxo y lo active todo bien por tres dias y aparecio un mensaje . "Tu Ultimo pago no paso" ...Pero no seria justo ...
- Mi Cuenta de spotify premium termino despues de la promocion de tres meses que pague los 9 pesos. despues compre una tarjeta de 1 Mes en Oxxo y lo active todo bien por tres dias y aparecio un mensaje...
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- Roadie
- 279 Views
- 1 replies
- 0 likes
- 279 Views
- 1 replies
- 0 likes
Superuser Contribution Upgrade plan personal a familiar
Cómo puedo contar directamente servicio al cliente. Mi plan se renovó el 6 de abril el 9 de abril hice upgrade a plan familiar, me cobró el personal y el familiar y además me acortó la fecha de renovación al 27 de abril. Necesitamos refund de los cob...
- Cómo puedo contar directamente servicio al cliente. Mi plan se renovó el 6 de abril el 9 de abril hice upgrade a plan familiar, me cobró el personal y el familiar y además me acortó la fecha de renov...
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- Roadie
- 315 Views
- 1 replies
- 0 likes
- 315 Views
- 1 replies
- 0 likes
Superuser Contribution Payment Issue
I am being charged monthly and never subscribed. I believe my son subscribed using my card ( without my permission). I want this cancelled immediately. Please contact me at: mco1231@aol.com Thank you
- I am being charged monthly and never subscribed. I believe my son subscribed using my card ( without my permission). I want this cancelled immediately. Please contact me at: mco1231@aol.com Thank you
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- Roadie
- 336 Views
- 1 replies
- 0 likes
- 336 Views
- 1 replies
- 0 likes
Charged for premium, account never upgraded
I've had this problem with spotify before. I tried to sign up for student premium, I guess my school isn't on the list idk, and it said there was an error processing. The receipts section of my spotify account shows no charges but sure enough there w...
- I've had this problem with spotify before. I tried to sign up for student premium, I guess my school isn't on the list idk, and it said there was an error processing. The receipts section of my spoti...
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- Spotify Star
- 480 Views
- 1 replies
- 0 likes
- 480 Views
- 1 replies
- 0 likes
Fido/Premium Spotify
Hi, I signed up for a premium Spotify account March 22nd. Separately I just changed my phone plan (with Fido in Canada) and it comes with a free Premium account for six months. When I tried to apply it, it wouldn't go through, presumably because my f...
- Hi, I signed up for a premium Spotify account March 22nd. Separately I just changed my phone plan (with Fido in Canada) and it comes with a free Premium account for six months. When I tried to apply ...
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- Casual Listener
- 236 Views
- 2 replies
- 0 likes
- 236 Views
- 2 replies
- 0 likes
Superuser Contribution Pay problems
I paid 2 days ago, and I don't have Spotify premium yet
- I paid 2 days ago, and I don't have Spotify premium yet
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- Newbie
- 337 Views
- 2 replies
- 0 likes
- 337 Views
- 2 replies
- 0 likes
Superuser Contribution No me han activado mi premium
Pagué mi spotify premium desde el sábado y ya es martes y todavía no se activa y quiero saber porque
- Pagué mi spotify premium desde el sábado y ya es martes y todavía no se activa y quiero saber porque
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- Roadie
- 590 Views
- 1 replies
- 0 likes
- 590 Views
- 1 replies
- 0 likes
Postal Code - Premium Subscription
Hi, I have Premium account, connected to my Facebook. My family members received an e-mail requesting to provide our postal code. We provided postal code that might have been used during registration (as we had different house), as a result one perso...
- Hi, I have Premium account, connected to my Facebook. My family members received an e-mail requesting to provide our postal code. We provided postal code that might have been used during registrati...
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- Spotify Star
- 4652 Views
- 1 replies
- 0 likes
- 4652 Views
- 1 replies
- 0 likes
Superuser Contribution Editing account
I would like to cancel my premium subscription. On the app, it shows premium subscription, but I don't know how to navigate to change it. When I log into my account online from a desk top, it says I am currently using Spotify free. How can I cancel m...
- I would like to cancel my premium subscription. On the app, it shows premium subscription, but I don't know how to navigate to change it. When I log into my account online from a des...
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- Roadie
- 198 Views
- 1 replies
- 0 likes
- 198 Views
- 1 replies
- 0 likes
Not premium anymore
Hi, as I tried to listen to music with spotify some days ago I found out that my account wasn't premium anymore... I don't understand how it's possible, I won a contest and got a year of spotfy premium free (it should and on March 22. 2018... I have ...
- Hi, as I tried to listen to music with spotify some days ago I found out that my account wasn't premium anymore... I don't understand how it's possible, I won a contest and got a year of spotfy premi...
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- Casual Listener
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
Solved!! Subscribed on my work computer but can't login on my iphone
Hi TeamI subscribed to spoitify premium today on my work computer. I then downloaded the app to my iphone but it will not let me login using the same details. Can you please tell me what I need to do to get it to work?ThanksSue from Adelaide, Austral...
- Hi Team I subscribed to spoitify premium today on my work computer. I then downloaded the app to my iphone but it will not let me login using the same details. Can you please tell me w...
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- Spotify Star
- 505 Views
- 7 replies
- 0 likes
- 505 Views
- 7 replies
- 0 likes
Went to bed with Spotify premium and woke up without it?
I've had spotify premium for months and I'm pissed. I just got charged for it as well. What happened to my account overnight?
- I've had spotify premium for months and I'm pissed. I just got charged for it as well. What happened to my account overnight?
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- Community Legend
- 412 Views
- 1 replies
- 0 likes
- 412 Views
- 1 replies
- 0 likes
Spotify Premium
He hecho el pago a la sucripcion de spotify premium desde ayer y aun no se me brinda el servicio
- He hecho el pago a la sucripcion de spotify premium desde ayer y aun no se me brinda el servicio
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- Community Legend
- 285 Views
- 5 replies
- 0 likes
- 285 Views
- 5 replies
- 0 likes
Cc info took money but don't work
It won't accept cc information then when it did spotify don't work...plz fix
- It won't accept cc information then when it did spotify don't work...plz fix
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- Spotify Star
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Unknown charges to account
I see suspicious charges to my account. Please contact me directly and privately to sort out this matter. P.S. It is ridiculous that I have to post this request in a forum. Real companies have support contact information readily available. I am not i...
- I see suspicious charges to my account. Please contact me directly and privately to sort out this matter. P.S. It is ridiculous that I have to post this request in a forum. Real companies ha...
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- Spotify Star
- 901 Views
- 1 replies
- 1 likes
- 901 Views
- 1 replies
- 1 likes
Premium
I just purchased a spotify premium account for this month and then cancelled my subscription so it would not renew in May and I would be able to listen to it all this month. I was charged, but it is saying my account is not premium
- I just purchased a spotify premium account for this month and then cancelled my subscription so it would not renew in May and I would be able to listen to it all this month. I was charged, but it is ...
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- Spotify Star
- 4789 Views
- 1 replies
- 0 likes
- 4789 Views
- 1 replies
- 0 likes
Paying via spotify card
ho acquistato una cara prepagata da 30euro di spotify (epay) ma al momento del pagamento prima dice tutto ok.poi dopo pochi giorni l abbonamento premium si è disattivato e la tessera non funziona più.cosa è capitato? come risolvo?
- ho acquistato una cara prepagata da 30euro di spotify (epay) ma al momento del pagamento prima dice tutto ok. poi dopo pochi giorni l abbonamento premium si è disattivato e la tessera non funziona p...
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- Spotify Star
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes
my facebook page
şimdi öncelikle kolay gelsin. garip bir derdim var. benim 2 tane email hesabım var. bunlardan biri ''halil_cesaretli@hotmail.com'' diğeri ise ''halil_95@outlook.com''. şuan bir ay ücretsiz premium özelliğini halil_95@outlook.com adresinde kullanıyoru...
- şimdi öncelikle kolay gelsin. garip bir derdim var. benim 2 tane email hesabım var. bunlardan biri ''halil_cesaretli@hotmail.com'' diğeri ise ''halil_95@outlook.com''. şuan bir ay ücretsiz p...
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- Spotify Star
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes