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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70653 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134442 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73222 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
256698 Views
156 replies
13 likes
Hi! I don't know if someone in the forum can help me, but this is the third month I pay a premium account that comes into my card bill, even though I don't have any premium account charged in it. I need to know which is the user related to "Spotify P...
Hi! I don't know if someone in the forum can help me, but this is the third month I pay a premium account that comes into my card bill, even though I don't have any premium account charged in it...
Community Legend
193 Views
1 replies
0 likes
I go to the account page and try to click subscription but nothing happens so I can't cancel. (Also I'm on my iphone)
I go to the account page and try to click subscription but nothing happens so I can't cancel. (Also I'm on my iphone)
Community Legend
267 Views
1 replies
0 likes
I can´t change my payment method to Paysafecard.
I can´t change my payment method to Paysafecard.
153 Views
0 replies
0 likes
I'm currently enrolled in school. How do I switch my account from Spotify premium (9.99) to Premium for Students (4.99)?
I'm currently enrolled in school. How do I switch my account from Spotify premium (9.99) to Premium for Students (4.99)?
Spotify Star
277 Views
1 replies
0 likes
Hello my account was disactivated because of problems with my card. Now i can't even log in to change the debit card data. How can i able my account again please?
Hello my account was disactivated because of problems with my card. Now i can't even log in to change the debit card data. How can i able my account again please?
Spotify Star
262 Views
1 replies
0 likes
Tengo spotify premium pero no puedo escuchar si no tengo conexión a Internet
Tengo spotify premium pero no puedo escuchar si no tengo conexión a Internet
Roadie
322 Views
1 replies
0 likes
Avevo già in precedenza fruito del servizio premium in offerta a 0,99€ ma, dato che mi continuavano a bombardare di pubblicità per attivarlo nuovamente, ho proseguito con l attivazione dell'offerta. Come effettuo il pagamento di 0,99€, mi arriva il m...
Avevo già in precedenza fruito del servizio premium in offerta a 0,99€ ma, dato che mi continuavano a bombardare di pubblicità per attivarlo nuovamente, ho proseguito con l attivazione dell'offerta. ...
245 Views
0 replies
0 likes
Hi guys, use spotify from germany. I saw the offer "0.99 € 3 months" and tried to pay with Paypal. After having settled the payment, no money is withdrawn and the product is not activated. Could you help me?
Hi guys, use spotify from germany. I saw the offer "0.99 € 3 months" and tried to pay with Paypal. After having settled the payment, no money is withdrawn and the product is not activated. Could you ...
Spotify Star
614 Views
10 replies
0 likes
Hi, I was trying to get a student account. After I entered my credit card informaton, It was stated that no money would be charged from my credit card on the SheerID page until I login with SheerID. I was not able to subscribe as a student however it...
Hi, I was trying to get a student account. After I entered my credit card informaton, It was stated that no money would be charged from my credit card on the SheerID page unti...
Spotify Star
179 Views
1 replies
0 likes
I have the student discount. However, starting in December they've been charging me the full 10.00 I didn't notice until now but would like a refund for charging me for the wrong subscription.
I have the student discount. However, starting in December they've been charging me the full 10.00 I didn't notice until now but would like a refund for charging me for the wrong subscription.
Spotify Star
185 Views
1 replies
0 likes
I've changed my account from premium to family premium and now i've been charged for both of them.Now my account seems as family, as it should be but don't understand why am i being charged for also premium.
I've changed my account from premium to family premium and now i've been charged for both of them. Now my account seems as family, as it should be but don't understand why am i being charged for als...
Spotify Star
365 Views
3 replies
0 likes
Hi Spotify! How can I disable autorenewal? I prefer to control it myself At the same time I don't want to loose Premium version. I have used one of the proposed promotions to get Premium for 3 months, but in Augist - if I'm happy with everything - I ...
Hi Spotify! How can I disable autorenewal? I prefer to control it myself 🙂 At the same time I don't want to loose Premium version. I have used one of the proposed promotions to get Premium ...
Spotify Star
249 Views
1 replies
0 likes
I am new spotify So i tried to get 3 month trial for $0.99. When i was filliing in my payment details after that when proceeded forward, it kept bringing me back to the same page So tried few more time and when checked my bank account, there was 4 tr...
I am new spotify So i tried to get 3 month trial for $0.99. When i was filliing in my payment details after that when proceeded forward, it kept bringing me back to the same page So tried few more ti...
Spotify Star
340 Views
3 replies
0 likes
Hey all, So I started looking into a promotional deal I saw on my Playstation 4 home screen earlier about a 3 month premium subscription to Spotify for 99 cents, but following the link both on my Playstation and on PC (when on Playstation's website a...
Hey all, So I started looking into a promotional deal I saw on my Playstation 4 home screen earlier about a 3 month premium subscription to Spotify for 99 cents, but follow...
Spotify Star
714 Views
3 replies
0 likes
Hello, Earlier today I went online to renew my Spotify Premium subscription. Previously I had paid for one and later three months at a time using iDeal (online banking). However, when I went to renew my account today, I was told to pay one single cen...
Hello, Earlier today I went online to renew my Spotify Premium subscription. Previously I had paid for one and later three months at a time using iDeal (online banking). However, when I went...
Regular
631 Views
2 replies
0 likes
Hi! I was charged with a normal description payment even though I wasn't aware of the payment, is there a way I could get a refund for I now changed my subscription to students which is half the price.
Hi! I was charged with a normal description payment even though I wasn't aware of the payment, is there a way I could get a refund for I now changed my subscription to students which is half the pric...
Spotify Star
289 Views
1 replies
0 likes
If I go offline for let's say, 2 months, then go online again, will it affect the 1 month premium subscription?
If I go offline for let's say, 2 months, then go online again, will it affect the 1 month premium subscription?
Spotify Star
453 Views
1 replies
0 likes
Boa noite.. hoje assinei a conta premium porem minha conta ainda esta na free , e ja recebi no cartão a notificação.
Boa noite.. hoje assinei a conta premium porem minha conta ainda esta na free , e ja recebi no cartão a notificação.
Spotify Star
480 Views
3 replies
0 likes
não estou conseguindo fazer o pagamento, tive um problema com meu cartao a uns meses atras, e tive que cancelar, agora cada vez vou fazer o pagamento, da erro e nao efetiva, nem com boleto bancario
não estou conseguindo fazer o pagamento, tive um problema com meu cartao a uns meses atras, e tive que cancelar, agora cada vez vou fazer o pagamento, da erro e nao efetiva, nem com boleto bancario
Spotify Star
368 Views
1 replies
1 likes
Hello I want to remove my credit card number but when i go to remove it it it only allows me to cancel my subscription entirely how do i just cancel my credit info and not my subscription after i bought it?
Hello I want to remove my credit card number but when i go to remove it it it only allows me to cancel my subscription entirely how do i just cancel my credit info and not my subscription after i bou...
Community Legend
667 Views
1 replies
0 likes
