Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 111066 Views
- 71 replies
- 9 likes
- 111066 Views
- 71 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13567 Views
- 27 replies
- 2 likes
- 13567 Views
- 27 replies
- 2 likes
Upgrade
Hi. Currently have free spotify. Mobile plan covers for premium but cant upgarde without payment to spotify. Mobile provider cannot help.
- Hi. Currently have free spotify. Mobile plan covers for premium but cant upgarde without payment to spotify. Mobile provider cannot help.
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- 202 Views
- 0 replies
- 0 likes
- 202 Views
- 0 replies
- 0 likes
How do I cancel spotify premium on the same day it renews?
Hi, I want to cancel my spotify premium subscription on the same day it renews. Will it still charge my today if I cancel it?
- Hi, I want to cancel my spotify premium subscription on the same day it renews. Will it still charge my today if I cancel it?
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- Community Legend
- 1453 Views
- 1 replies
- 0 likes
- 1453 Views
- 1 replies
- 0 likes
En app no soy usuario premium
Me he dado de alta como premium. Introduje los datos de la tarjeta. Pero en la App no soy capaz de acceder como premium y ya cerré sesión varias veces. Que pasa?
- Me he dado de alta como premium. Introduje los datos de la tarjeta. Pero en la App no soy capaz de acceder como premium y ya cerré sesión varias veces. Que pasa?
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- Spotify Star
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
Charged but never got anything
I was charged for the student diccount but i don't have premium and i never got a receipt for it. What do i do?
- I was charged for the student diccount but i don't have premium and i never got a receipt for it. What do i do?
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- Spotify Star
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
wrong payment
i pay for no reason !!! its not my account !!! i need his name and his spotify account !!!
- i pay for no reason !!! its not my account !!! i need his name and his spotify account !!!
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- Community Legend
- 323 Views
- 4 replies
- 0 likes
- 323 Views
- 4 replies
- 0 likes
premium
Hi - I got new Andoid phone and always have Spotify premium. Now I only have regular spotily and am getting charged for Premium. Does anyone know how to fix this?
- Hi - I got new Andoid phone and always have Spotify premium. Now I only have regular spotily and am getting charged for Premium. Does anyone know how to fix this?
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- Spotify Star
- 242 Views
- 2 replies
- 0 likes
- 242 Views
- 2 replies
- 0 likes
Comprei assinatura para estudantes, fui cobrado, mas não liberou nenhum recurso! O que faço?
Comprei assinatura para estudantes, fui cobrado, mas não liberou nenhum recurso! O que faço? Conforme abaixo já fui cobrado.já fui cobrado, porém sem liberação de recursos.Já tentei deslogar e relogar, não deu jeito!
- Comprei assinatura para estudantes, fui cobrado, mas não liberou nenhum recurso! O que faço? Conforme abaixo já fui cobrado. já fui cobrado, porém sem liberação de recursos.Já tentei deslog...
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- Spotify Star
- 375 Views
- 1 replies
- 0 likes
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cobrança indevida sem recursos absurdo
- 375 Views
- 1 replies
- 0 likes
Premium start date
I've subscribed to spotify premium yesterday but I'm still interrupted by adds. How come?? Thanks.
- I've subscribed to spotify premium yesterday but I'm still interrupted by adds. How come?? Thanks.
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- Community Legend
- 442 Views
- 3 replies
- 0 likes
- 442 Views
- 3 replies
- 0 likes
From Premium to Premium with Student Discount
Hi,I recently saw there is a discount for students, but I was using premium for a normal regular price already. I used this link https://www.spotify.com/us/student/ to update my acount from regular premium to premium with student discount and I was a...
- Hi, I recently saw there is a discount for students, but I was using premium for a normal regular price already. I used this link https://www.spotify.com/us/student/ to update my acount from re...
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- Spotify Star
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Accidentally closed the tab while ordering Premium
Greetings,I wanted to buy Spotify premium for students so I entered my credit card and confirmed but before sending my student card photo I accidentally closed the tab before attaching and sending the photos.Now when I want to enter with the credit c...
- Greetings, I wanted to buy Spotify premium for students so I entered my credit card and confirmed but before sending my student card photo I accidentally closed the tab before attaching and sending ...
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- Community Legend
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Premium 30 day trial
I just signed up for the free 30 day premium trial and the confirmation I got said that if I don't cancel by the time my trial ends on May 1, 2017 I will be charged.....today is April 30....how is until May 1 a 30 day trial??!
- I just signed up for the free 30 day premium trial and the confirmation I got said that if I don't cancel by the time my trial ends on May 1, 2017 I will be charged.....today is April 30....how is un...
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- Community Legend
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
From Premium to Family
Hi, till today I had premium account on my account. I got an invie from my fiance for the family account. My question is: will spotify stop charging me for my premium account once I accepted the invitation; will the system recoginze automatically tha...
- Hi, till today I had premium account on my account. I got an invie from my fiance for the family account. My question is: will spotify stop charging me for my premium account once I accepted the invi...
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- Community Legend
- 233 Views
- 1 replies
- 0 likes
- 233 Views
- 1 replies
- 0 likes
Took money without finishing subscription
I was seeing the Student Discount but unfortunately my school was not listed. I tried 3 times to see if anything would change but obviously nothing did and I didn't get the subscription but that is fine. However I checked my bank account and I was ch...
- I was seeing the Student Discount but unfortunately my school was not listed. I tried 3 times to see if anything would change but obviously nothing did and I didn't get the subscription but that is f...
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- Spotify Star
- 141 Views
- 1 replies
- 0 likes
- 141 Views
- 1 replies
- 0 likes
Premium for students
Got premium, already confirmed.Pay with credit card, but still with a Free acount. Why ?? Help
- Got premium, already confirmed. Pay with credit card, but still with a Free acount. Why ?? Help
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- Regular
- 202 Views
- 3 replies
- 0 likes
- 202 Views
- 3 replies
- 0 likes
Solved!! From Premium to Family Plan
Hi!! i´m new on spotify. I just pay Premium for one year but i realize that it´s only for me. So i want to change to a Family Plan. Can i suscribe to Family Plan and take the pay i already did? i don´t want to pay twice.
- Hi!! i´m new on spotify. I just pay Premium for one year but i realize that it´s only for me. So i want to change to a Family Plan. Can i suscribe to Family Plan and take the pay i already did? i don...
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- Newbie
- 363 Views
- 4 replies
- 0 likes
- 363 Views
- 4 replies
- 0 likes
Premium not working
Hi, I logged In online this morning and paid for premium via PayPal, which says the payments been made etc but my app still says free so I logged out and back in, still the same. Went and logged into the actual website and it's saying free on there t...
- Hi, I logged In online this morning and paid for premium via PayPal, which says the payments been made etc but my app still says free so I logged out and back in, still the same. Went and logged into...
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- Spotify Star
- 187 Views
- 3 replies
- 0 likes
- 187 Views
- 3 replies
- 0 likes
Payment failed
Please help me! I forgot to pay Spotify in time for the renovation and I lost the premium service. So I added the money, and I also received the invoice, but Spotify didn't recognized it, so I can't use it as premium client. What can I do?
- Please help me! I forgot to pay Spotify in time for the renovation and I lost the premium service. So I added the money, and I also received the invoice, but Spotify didn't recognized it, so I can't ...
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- Spotify Star
- 334 Views
- 5 replies
- 0 likes
- 334 Views
- 5 replies
- 0 likes
Premium
Ik heb net een premium met 30 dagen gratis abonnement gemaakt van mijn bestaande account. Nu is het zo dat mijn account op free blijft staan. Iemand een idee hoe dit werkt?
- Ik heb net een premium met 30 dagen gratis abonnement gemaakt van mijn bestaande account. Nu is het zo dat mijn account op free blijft staan. Iemand een idee hoe dit werkt?
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- Spotify Star
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
free trial but still charged
i took advantage of the 1 month trial. i made payment vis online banking and i was successfully charged. Then why my subscription will end after 1 month? Should it be June 30 and not May 30? 1 month free trial plus the 1 month i paid. Please help.
- i took advantage of the 1 month trial. i made payment vis online banking and i was successfully charged. Then why my subscription will end after 1 month? Should it be June 30 and not May 30? 1 month ...
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- Spotify Star
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes
Charger Twice help😩
I don't know why HELP
- I don't know why😡 HELP😩
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- Spotify Star
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes