Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 162417 Views
- 108 replies
- 12 likes
- 162417 Views
- 108 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18302 Views
- 27 replies
- 4 likes
- 18302 Views
- 27 replies
- 4 likes
mudar forma de pagamento
Como faço para mudar a forma de pagamento para débito ou boleto?
- Como faço para mudar a forma de pagamento para débito ou boleto?
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- Spotify Star
- 470 Views
- 1 replies
- 0 likes
- 470 Views
- 1 replies
- 0 likes
Não consigo assinar premium
Meu plano premium foi cancelado sem motivo algum e quando tento assinar novamente só da erro. Ou ele apaga todos os dados que eu digitei ou diz que ocorreu é um erro para tentar mais tarde. Não sei mais oq fazer, já tentei 3 cartões todos com limite ...
- Meu plano premium foi cancelado sem motivo algum e quando tento assinar novamente só da erro. Ou ele apaga todos os dados que eu digitei ou diz que ocorreu é um erro para tentar mais tarde. Não sei m...
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- Community Legend
- 350 Views
- 1 replies
- 0 likes
- 350 Views
- 1 replies
- 0 likes
Não consigo assinar premium
Olá, tudo bem? Faz mais de um mês que minha conta premium foi cancelada sem motivo algum. Todas as vezes que tento fazer o upgrade de novo não consigo. Não há nada de errado com meu cartão, inclusive uso ele com outras assinaturas online, já segui va...
- Olá, tudo bem? Faz mais de um mês que minha conta premium foi cancelada sem motivo algum. Todas as vezes que tento fazer o upgrade de novo não consigo. Não há nada de errado com meu cartão, inclusive...
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- Spotify Star
- 331 Views
- 1 replies
- 0 likes
- 331 Views
- 1 replies
- 0 likes
Spotify System.
It is a simple and usefull app, with a terrible client service. I am trying to reach payment inforamation (I don't know if I am beeing charged) in the website, trough telefone (doesn't exist this kind of service) and none of them are avaiable. It's a...
- It is a simple and usefull app, with a terrible client service. I am trying to reach payment inforamation (I don't know if I am beeing charged) in the website, trough telefone (doesn't exist this kin...
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- Community Legend
- 933 Views
- 7 replies
- 0 likes
- 933 Views
- 7 replies
- 0 likes
None of my payment methods work
I can't seem to get my visa debit or my PayPal account to go through. I've had a premium account for years now and its the first time it's given me trouble. I've checked the country matched all the accounts and made sure my paypal is set up. (bought ...
- I can't seem to get my visa debit or my PayPal account to go through. I've had a premium account for years now and its the first time it's given me trouble. I've checked the country matched all the a...
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- Community Legend
- 335 Views
- 3 replies
- 0 likes
- 335 Views
- 3 replies
- 0 likes
Re: Context menu not working on Android
When I go to download a playlist it wants me to try premium for free than accept a monthly fee after that time period. Problem is I already have family premium. Why am I not able to download playlists?
- When I go to download a playlist it wants me to try premium for free than accept a monthly fee after that time period. Problem is I already have family premium. Why am I not able to download playlist...
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- 245 Views
- 0 replies
- 0 likes
- 245 Views
- 0 replies
- 0 likes
Student Discount
I send my school card for student discount and they didn't accept it for some reason. But I have been wating for my money to be given for 1 week and they still didn't return the money. and they refuce to belive that i'm a student at Nevşehir Univerci...
- I send my school card for student discount and they didn't accept it for some reason. But I have been wating for my money to be given for 1 week and they still didn't return the money. and they refuc...
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- Community Legend
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
Playlist
Problem with playings, I keep playlists but frequently get erased the download. Need to download again
- Problem with playings, I keep playlists but frequently get erased the download. Need to download again
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- Community Legend
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
Playlists and personal settings not available on Roku
One of the reasons I signed up for premium was it's ability to play on roku. I chose spotify over amazon unlimited because of this. Now I try it and it doesnpt not have my playlists and albums. I am extremely disappointed and am reconsidering my opti...
- One of the reasons I signed up for premium was it's ability to play on roku. I chose spotify over amazon unlimited because of this. Now I try it and it doesnpt not have my playlists and albums. I am ...
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- Roadie
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Payment didn't work?
Last month i didn't have enough money on my bank account so the automaticly payment could not be paid from my account. Now i can't use my spotify for a whole month. How can i still pay ?
- Last month i didn't have enough money on my bank account so the automaticly payment could not be paid from my account. Now i can't use my spotify for a whole month. How can i still pay ?
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- Casual Listener
- 262 Views
- 2 replies
- 0 likes
- 262 Views
- 2 replies
- 0 likes
Solved!! Premium family not working
I have a Spotify Premium account in Malaysia which is shared by family members. I am now studying in the UK and had access to premium service. But suddenly today I was asked to update my profile from MY to UK and now I cant access premium service . P...
- I have a Spotify Premium account in Malaysia which is shared by family members. I am now studying in the UK and had access to premium service. But suddenly today I was asked to update my profile from...
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- Newbie
- 521 Views
- 5 replies
- 0 likes
- 521 Views
- 5 replies
- 0 likes
Spotify won't take my payment
Have cancelled my spotify premium account as suggested by the help team...now I can't purchase spotify premium it says it's not working - enough money in my account, have called bank they have said its working their end. I am now stuck with no spotif...
- Have cancelled my spotify premium account as suggested by the help team...now I can't purchase spotify premium it says it's not working - enough money in my account, have called bank they have said i...
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- Casual Listener
- 196 Views
- 2 replies
- 0 likes
- 196 Views
- 2 replies
- 0 likes
NO ME ACEPTA NINGUNA TARJETA
necesito ayuda! no me deja registrarme con ninguna tarjeta, ya llame al banco y me dice que el problema no es de ellos
- necesito ayuda! no me deja registrarme con ninguna tarjeta, ya llame al banco y me dice que el problema no es de ellos
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- Regular
- 519 Views
- 7 replies
- 0 likes
- 519 Views
- 7 replies
- 0 likes
Double Charge in trying to change acct type
So my spotify was charged 10.99 on 5/5/17, and I have a student account. When I went to preferences, I tried to change my preferences BACK to student because it was not on student account anymore. When I changed it back, it charged me today 4.99 on 5...
- So my spotify was charged 10.99 on 5/5/17, and I have a student account. When I went to preferences, I tried to change my preferences BACK to student because it was not on student account anymore. Wh...
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- Casual Listener
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
Not working
I already paid my spotify premium and it's not working. What will I do?
- I already paid my spotify premium and it's not working. What will I do?
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- Roadie
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Student premium not working
HiI signed up for student premium and Spotify too the payment from my bank account but I never got premium?
- Hi I signed up for student premium and Spotify too the payment from my bank account but I never got premium?
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- Roadie
- 131 Views
- 1 replies
- 0 likes
- 131 Views
- 1 replies
- 0 likes
Cannot accept family subscription invitation
Hi, i tried clicking the 'accept invitation' but it leads me to a page saying "cannot join premium for family". Although my current subsciption status is 'free'. Help?
- Hi, i tried clicking the 'accept invitation' but it leads me to a page saying "cannot join premium for family". Although my current subsciption status is 'free'. Help?
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- Newbie
- 189 Views
- 2 replies
- 0 likes
- 189 Views
- 2 replies
- 0 likes
using my account in a different country
Hi. If I am on Spotify premium Malaysia, will i be able to get the same access and benefits if i moved to Indonesia? i will be moving there for a year so I do not want to renew my subscription if this is not doable. thanks.
- Hi. If I am on Spotify premium Malaysia, will i be able to get the same access and benefits if i moved to Indonesia? i will be moving there for a year so I do not want to renew my subscription if thi...
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- Spotify Star
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
Cancel payment method
Hey i want to cancel my payment from my card because i got 6 months free from Telia but Premium remains to July 3 and I dont think the offers is valid then. So how do I cancel Premium today ?
- Hey i want to cancel my payment from my card because i got 6 months free from Telia but Premium remains to July 3 and I dont think the offers is valid then. So how do I cancel Premium today ?
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- Community Legend
- 190 Views
- 1 replies
- 0 likes
- 190 Views
- 1 replies
- 0 likes
Confused
Not sure if this is right place to ask this but im going round in circles on the site. I used to be able to to search and listen to music off line and now i cant and i am not sure why even tho i read advice.
- Not sure if this is right place to ask this but im going round in circles on the site. I used to be able to to search and listen to music off line and now i cant and i am not sure why even tho i read...
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- Roadie
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes