Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 117714 Views
- 74 replies
- 10 likes
- 117714 Views
- 74 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14161 Views
- 27 replies
- 2 likes
- 14161 Views
- 27 replies
- 2 likes
Paid spotify unintentionaly
Last month I activated the spotify premium trial account via paypall. I wanted to wait until today to cancel the premium but I was charged equally. I do not want my premium month, I want muy money back.
- Last month I activated the spotify premium trial account via paypall. I wanted to wait until today to cancel the premium but I was charged equally. I do not want my premium month, I want muy money ba...
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- Spotify Star
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes
Can't pay with a credit card
Hi , Can somenone plese guide me how to fix payment troubles?I want to buy some gift cards with my credit card- and no success at all (did it before with paypal) i can not continue payment via Paypal anymore. I changed new card's data on my profile i...
- Hi , Can somenone plese guide me how to fix payment troubles? I want to buy some gift cards with my credit card- and no success at all (did it before with paypal) i can not con...
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- 200 Views
- 0 replies
- 0 likes
- 200 Views
- 0 replies
- 0 likes
Paying £4.99 a month but Spotify saying i have a free account.
I'm paying £4.99 a month for spotify at the moment and have been for a few years. I listen mostly on my android phone, I just checked which account I have as I'm fed up with suggested songs, to find that spotify is telling me I have a free account. W...
- I'm paying £4.99 a month for spotify at the moment and have been for a few years. I listen mostly on my android phone, I just checked which account I have as I'm fed up with suggested songs, to find ...
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- Spotify Star
- 258 Views
- 3 replies
- 0 likes
- 258 Views
- 3 replies
- 0 likes
I accidentally clicked on student subcription for three times and got charged
Yesterday I was trying to get Spotify Premium and I didn't know that the student subscription is for univeristy students only, so I used my visa card and clicked subcribe for three time before I realised that I can only use the normal subcription ser...
- Yesterday I was trying to get Spotify Premium and I didn't know that the student subscription is for univeristy students only, so I used my visa card and clicked subcribe for three time before I real...
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- Spotify Star
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
I've been paying for two premium accounts since I migrate to a family plan
Hi.I bought a regular premium subsciption at 2016-08-30 but then I changed to a familiar plan and I supossed that my regular subscription was going to be cancelled but now i realize the I didn't get any email comfirming it and that i still get charge...
- Hi. I bought a regular premium subsciption at 2016-08-30 but then I changed to a familiar plan and I supossed that my regular subscription was going to be cancelled but now i realize the I didn't ge...
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- Spotify Star
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Changing subscription from premium to student
I applied for student discount in april and got a verification for it as an e-mail, however it has not changed from the full-price premium subscription to student discount for may, it seems. I am aware that since I changed the subscription in april, ...
- I applied for student discount in april and got a verification for it as an e-mail, however it has not changed from the full-price premium subscription to student discount for may, it seems. I am awa...
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- Spotify Star
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
Prenium to free help
My account switched to free when i had a 2 years subscription that expire december 30,2017 contact FIDO and they comfirmed it but spotify now say that i'm no longer a prenium user
- My account switched to free when i had a 2 years subscription that expire december 30,2017 contact FIDO and they comfirmed it but spotify now say that i'm no longer a prenium user
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- Spotify Star
- 143 Views
- 1 replies
- 0 likes
- 143 Views
- 1 replies
- 0 likes
Cancel refund
I just cancelled my premium and asked for refund just now. But I wanna resume it back and cancel the refund now. How?
- I just cancelled my premium and asked for refund just now. But I wanna resume it back and cancel the refund now. How?
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- Spotify Star
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
Errors getting premium
Everytime I click on the Go Premium icon I'm redirected to a page that says 404 and heartbreaks. I want to renew my premium. Please help me.
- Everytime I click on the Go Premium icon I'm redirected to a page that says 404 and heartbreaks. I want to renew my premium. Please help me.
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- Spotify Star
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
Spotify steal my money!
I'm shocked... ı want to premium account, student one, and I fill the form and send them, they take my money and not promote my account as premium, I WANT MY MONEY BACK!!
- I'm shocked... ı want to premium account, student one, and I fill the form and send them, they take my money and not promote my account as premium, I WANT MY MONEY BACK!!
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- Spotify Star
- 142 Views
- 1 replies
- 0 likes
- 142 Views
- 1 replies
- 0 likes
Subscription
I ended my Premium account service for a few reasons. I was still charged the full $10 after I have ended my subscription and would really appreciate the refund.
- I ended my Premium account service for a few reasons. I was still charged the full $10 after I have ended my subscription and would really appreciate the refund.
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- Spotify Star
- 134 Views
- 1 replies
- 0 likes
- 134 Views
- 1 replies
- 0 likes
Pagamento de conta premium sem acesso a conta premium
Usei a conta premium grátis por 1 mês. Após esse período de experiência o valor de 16,90 já começou a ser descontado do meu cartao de credito. Porém eu perdi o meu acesso a conta premium. O valor continua sendo descontado e quando entro no spotify el...
- Usei a conta premium grátis por 1 mês. Após esse período de experiência o valor de 16,90 já começou a ser descontado do meu cartao de credito. Porém eu perdi o meu acesso a conta premium. O valor con...
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- Spotify Star
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
Will my Student Spotify Subscription Negate my Premium Subscription?
I am currently a Spotify Premium member. If I signed up for the Student Spotify Discount, do I need to cancel my Premium Membership? The sign up steps for the student discount didn't seem to hint to that. I'm just hoping I don't get double charge for...
- I am currently a Spotify Premium member. If I signed up for the Student Spotify Discount, do I need to cancel my Premium Membership? The sign up steps for the student discount didn't seem to hint to ...
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- Spotify Star
- 141 Views
- 1 replies
- 0 likes
- 141 Views
- 1 replies
- 0 likes
Solved!! Spotify Student
I am currently a senior in high school, but have placed my deposit for the University I will attend in the fall. Does this mean I am eligible for premium with the student discount, or do I have to wait until I am currently attending the University to...
- I am currently a senior in high school, but have placed my deposit for the University I will attend in the fall. Does this mean I am eligible for premium with the student discount, or do I have to wa...
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- Spotify Star
- 223 Views
- 1 replies
- 0 likes
- 223 Views
- 1 replies
- 0 likes
Subscription problems
I'm trying to get premium again for my account and its not working. Everytime I try to get it, it says we couldn't find your page or something like that. I have tried logging out of my account and logging back in and it still doesn't work.
- I'm trying to get premium again for my account and its not working. Everytime I try to get it, it says we couldn't find your page or something like that. I have tried logging out of my account and lo...
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- Spotify Star
- 143 Views
- 1 replies
- 0 likes
- 143 Views
- 1 replies
- 0 likes
Switching to a Family Account
My husband and I have seperate premium accounts, but I'd like to switch to a premium family account and add my work place. Will our playlists stay in our profiles or will we have to remake them all?
- My husband and I have seperate premium accounts, but I'd like to switch to a premium family account and add my work place. Will our playlists stay in our profiles or will we have to remake them all?&...
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- Spotify Star
- 133 Views
- 1 replies
- 0 likes
- 133 Views
- 1 replies
- 0 likes
Spotify premium card
Just bought this Spotify 3 months premium card really don't have the money at the moment, to buy with regular card so i had a friend reccomend me going to best buy, and purchasing a 3 month premium card so i did! now i can't get it to activate, i cal...
- Just bought this Spotify 3 months premium card really don't have the money at the moment, to buy with regular card so i had a friend reccomend me going to best buy, and purchasing a 3 month premium c...
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- Spotify Star
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Spotify premium has charged me 4x for one month
When I was setting up premium for student, it asked me for my card details charged me 2x and I didn't get premium then I submitted my student verification details for assessment through sheerid, then 3 days later I got verified as a student and it ch...
- When I was setting up premium for student, it asked me for my card details charged me 2x and I didn't get premium then I submitted my student verification details for assessment through sheerid, then...
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- Spotify Star
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Problem with premium
I can't upgrade to premium it say error 404
- I can't upgrade to premium it say error 404
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- Spotify Star
- 155 Views
- 1 replies
- 0 likes
- 155 Views
- 1 replies
- 0 likes
My Visa is charged DKK 99 per month.
The only reference is "Spotify P023638063". We have checked all devices in the Family and only found one Free subscription with no payments for user "jlhgerard@gmail.com". We want to cancel this subscription/payment but need help to do so.
- The only reference is "Spotify P023638063". We have checked all devices in the Family and only found one Free subscription with no payments for user "jlhgerard@gmail.com". We want to cancel ...
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- Spotify Star
- 139 Views
- 1 replies
- 0 likes
- 139 Views
- 1 replies
- 0 likes