Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 89777 Views
- 55 replies
- 5 likes
- 89777 Views
- 55 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11263 Views
- 24 replies
- 2 likes
- 11263 Views
- 24 replies
- 2 likes
Can't access my premium
I can't access my premium account ,even if I was charged for it but for some unknown reason it doesn't work , I can't download any songs and it keeps telling me to move to premium when I already have one.Can someone help me?
- I can't access my premium account ,even if I was charged for it but for some unknown reason it doesn't work , I can't download any songs and it keeps telling me to move to premium when I already have...
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- Community Legend
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
How do I upgrade my premium account to family?
I have a Premium account but I want to upgrade to family. How do I do it?
- I have a Premium account but I want to upgrade to family. How do I do it?
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- Spotify Star
- 192 Views
- 1 replies
- 0 likes
- 192 Views
- 1 replies
- 0 likes
Please remove automatic repoduction
Hi, I'll write this feedback here because there isn't any dedicated area to write it. I'm sorry for my english because I'm italian. I think Spotify is a good service and it is true to include ads in a free account, because Spotify owners have some ma...
- Hi, I'll write this feedback here because there isn't any dedicated area to write it. I'm sorry for my english because I'm italian. I think Spotify is a good service and it is true to include ads in ...
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- Casual Listener
- 329 Views
- 4 replies
- 0 likes
- 329 Views
- 4 replies
- 0 likes
Charged Twice!
I have spotify and pay through my mobile phone bill. Last month i got charged twice!! i read that i will not be charged next month but I've cancelled my membership. please help?
- I have spotify and pay through my mobile phone bill. Last month i got charged twice!! i read that i will not be charged next month but I've cancelled my membership. please help?
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- Community Legend
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
Solved!! Spotify Premium for student with Paypall
I am a student and I want to change my account from the normal premium into the student premium, but I have just a Paypall account and no credit cards. Is it possible to join it with Paypall or it isn't?
- I am a student and I want to change my account from the normal premium into the student premium, but I have just a Paypall account and no credit cards. Is it possible to join it with Paypall or it is...
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- Casual Listener
- 302 Views
- 2 replies
- 0 likes
- 302 Views
- 2 replies
- 0 likes
My premium is gone
I Just saw that i Don't have premium anymore, How is this possible? It is attached to my old Facebook account, and I'm afraid that if I get premium at my new Facebook account, I have to pay twice a month. What to do? Can someone help me?
- I Just saw that i Don't have premium anymore, How is this possible? It is attached to my old Facebook account, and I'm afraid that if I get premium at my new Facebook account, I have to pay twice a m...
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- Community Legend
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
[Running] My buniss
Good morning, I have no idea if this is where I should put this question, but that's it.I would like to know having a friend a printed one as it would be possible to put spotify to pass music in the store. How much would be paid, what would have to d...
- Good morning, I have no idea if this is where I should put this question, but that's it. I would like to know having a friend a printed one as it would be possible to put spotify to pass music in th...
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- Community Legend
- 398 Views
- 1 replies
- 0 likes
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Running
- 398 Views
- 1 replies
- 0 likes
Duble credit card debit joining Student Premium
Hy, my name is Stefano, from Italy.Joining the student premium i've got a double credit card debit, and checking the bill it results that Spotify P022EC. SWE,Stockholm has taken 4,99 EUR twice, one time on 19/04 at 23:59 and the second time on 20/04 ...
- Hy, my name is Stefano, from Italy. Joining the student premium i've got a double credit card debit, and checking the bill it results that Spotify P022EC. SWE,Stockholm has taken 4,99 EUR twice, one...
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- Spotify Star
- 232 Views
- 3 replies
- 0 likes
- 232 Views
- 3 replies
- 0 likes
Solved!! move access of Spotify to other (new) PC?
How to do that?
- How to do that?
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- Community Legend
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
Student advantage
Hello , i have a problem with , student campaign , I've done everything about payment , but i cant choose my school because there is only colleges on the options , but I'm an highscholl student . How can I fix that if ı can't use this advantage i can...
- Hello , i have a problem with , student campaign , I've done everything about payment , but i cant choose my school because there is only colleges on the options , but I'm an highscholl student . How...
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- Community Legend
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Problemas en pago
Buenos dias, he intentado comprar la oferta para estudiantes y en todas ellas me ha dado error. El problema es que cuando he mirado la cuenta, me han cobrado 5 veces y aun sigo sin premium. ¿como puedo reclamar?
- Buenos dias, he intentado comprar la oferta para estudiantes y en todas ellas me ha dado error. El problema es que cuando he mirado la cuenta, me han cobrado 5 veces y aun sigo sin premium. ¿como pue...
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- Community Legend
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
Premium payment failed
I'm paying my premium plan using my mobile provider. For this month of April, my I wasn't able to renew my subscription since it says that my credit to my prepaid is insufficient. I have enough balance though. What is happening. Please help. Thank yo...
- I'm paying my premium plan using my mobile provider. For this month of April, my I wasn't able to renew my subscription since it says that my credit to my prepaid is insufficient. I have enough balan...
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- Community Legend
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Won't let me acces my 7 days trial pack
Why? Help please
- Why? Help please
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- Community Legend
- 118 Views
- 1 replies
- 0 likes
- 118 Views
- 1 replies
- 0 likes
Wont Let me enter payment info
My card was cancled that was attached to my account and so spotify paused my acocunt, but now when i go to update the info it keep telling me my card info is incorrect or just wont load the page where I go to put in the new info. i have tried about 1...
- My card was cancled that was attached to my account and so spotify paused my acocunt, but now when i go to update the info it keep telling me my card info is incorrect or just wont load the page wher...
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- Spotify Star
- 255 Views
- 3 replies
- 0 likes
- 255 Views
- 3 replies
- 0 likes
Free Subscription - Payment of 4.99 EUR per month???
Hi Team,In January when created my account I signed for the free trial for premium feature of Spotify for one month. Since then I am using (at least appears so) the premium version: chose songs position, unlimited switching the songs, no ads etc.I ch...
- Hi Team, In January when created my account I signed for the free trial for premium feature of Spotify for one month. Since then I am using (at least appears so) the premium version: chose songs pos...
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- Spotify Star
- 266 Views
- 1 replies
- 0 likes
- 266 Views
- 1 replies
- 0 likes
Credit Card Details / Student Subscription ended simultaneously - update fails
Hi experts,I recently got an email that my payment method for my subscription was about to end in the first week of May. I tried to update my payment details but always receive an error message that something went wrong. I tried two different credit ...
- Hi experts, I recently got an email that my payment method for my subscription was about to end in the first week of May. I tried to update my payment details but always receive an error message tha...
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- Spotify Star
- 295 Views
- 3 replies
- 0 likes
- 295 Views
- 3 replies
- 0 likes
Payment didn't work. (Changed Country)
Hi,On February 13 of this year, as I moved countries from Portugal (previously premium account) to Australia, I have paid for a premium account, through your website, to which I do not have access to yet. Order ID: 456774874435075Spotify Premium | 12...
- Hi, On February 13 of this year, as I moved countries from Portugal (previously premium account) to Australia, I have paid for a premium account, through your website, to which I do not have...
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- Casual Listener
- 143 Views
- 1 replies
- 0 likes
- 143 Views
- 1 replies
- 0 likes
Superuser Contribution Pago spotify
Ya hice el cambio de targeta con el cual voy a pagar y se ha pagado y me siguen llegando mjes de que no estoy pagando...Solo hice un cambio de tarjeta de Crédito
- Ya hice el cambio de targeta con el cual voy a pagar y se ha pagado y me siguen llegando mjes de que no estoy pagando...Solo hice un cambio de tarjeta de Crédito
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- Newbie
- 392 Views
- 3 replies
- 0 likes
- 392 Views
- 3 replies
- 0 likes
Subscription renewal
I was charged for the next month of spotify premium when I had planned on unsubscribing. Now I have been charged $10 for something I won't be using, is there any way to be refunded? The renewal occured two days ago, hope its not too late!
- I was charged for the next month of spotify premium when I had planned on unsubscribing. Now I have been charged $10 for something I won't be using, is there any way to be refunded? The renewal occur...
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- Community Legend
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
Payment won't go through, banks says cards are fine
Hi! I got a message a few days ago that you guys can't process my payment because there is something wrong with the card number you have had. So far it had been working fine for a few months. I called the Bank and checked and there is nothing wrong w...
- Hi! I got a message a few days ago that you guys can't process my payment because there is something wrong with the card number you have had. So far it had been working fine for a few months.&...
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- Casual Listener
- 412 Views
- 5 replies
- 0 likes
- 412 Views
- 5 replies
- 0 likes