Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
I live in the UK and my friends gave me a gift code for premium India, but I didn’t know it. please, please change the country for me, it will be difficult for me with recommendations from India. I will be very grateful
Newbie
I live in the UK and my friends gave me a gift code for premium India, but I didn’t know it. please, please change the country for me, it will be difficult for me with recommendations from India. I w...
Maxim
Spotify Star
251 Views
1 replies
0 likes
Não estou conseguindo pagar minha conta premium. Ja tentei com dois cartoes diferentes e exibe a mesma mensagem de erro. Não é problema do cartão pois realizo compras online cm meu cartão, já fui na agencia e o cartão esta ok, Ja limpei cache tbm e n...
Newbie
Não estou conseguindo pagar minha conta premium. Ja tentei com dois cartoes diferentes e exibe a mesma mensagem de erro. Não é problema do cartão pois realizo compras online cm meu cartão, já fui na ...
Maria
Moderator
19427 Views
18 replies
6 likes
Plan-CountrySpainDevice-Operating System-My Question or IssueI purchased a 60€ Spotify gift card but didn't see the pin to activate it. How can I redeem it???
Regular
Plan - Country Spain Device - Operating System - My Question or Issue I purchased a 60€ Spotify gift card but didn't see the pin to activate it. How can I redeem it???
Not applicable
843 Views
8 replies
0 likes
After completing my four-year student subscription, I attempted to update my plan to the Duo option. However, every time I try, I encounter an error. Do I need to cancel my current subscription and create a new one? PlanPremium CountryItaly
Newbie
After completing my four-year student subscription, I attempted to update my plan to the Duo option. However, every time I try, I encounter an error. Do I need to cancel my current subscription and c...
osornios
Spotify Star
502 Views
1 replies
0 likes
I can’t stay on one list. The music changes alone all the time without me touching the phoneDoes anybody know whats wrong?
Visitor
I can’t stay on one list. The music changes alone all the time without me touching the phone Does anybody know whats wrong?
Bittencourt
Spotify Star
280 Views
1 replies
0 likes
I have paid for my premium plan but why do the ads still keep showing?
Visitor
I have paid for my premium plan but why do the ads still keep showing?
Vasil
Moderator
215 Views
1 replies
1 likes
WOuld love to pay in full but my region won't let me can we change this please?!
Visitor
WOuld love to pay in full but my region won't let me can we change this please?!
Maxim
Spotify Star
209 Views
1 replies
0 likes
I've tried to find answers in this community, but I can't find an answer that can solve my problem. I hope someone can help me thank you.
Regular
I've tried to find answers in this community, but I can't find an answer that can solve my problem. I hope someone can help me thank you.
Maxim
Spotify Star
856 Views
9 replies
0 likes
Hi, I have 2 gift cards of 3 months each. Can I do both at once? Do I have to enter their codes one by one?
Regular
Hi, I have 2 gift cards of 3 months each. Can I do both at once? Do I have to enter their codes one by one?
abyss81
Regular
621 Views
2 replies
0 likes
У меня несколько акк на спотифай, как узнать с какого снимается плата по платежу? Я зашла во все аккаунты и все они бесплатны, подниски-премиум на них нет.Платеж произведен 12.03, в доп.инф. - STOCKHOLM SWE (5815)
Visitor
У меня несколько акк на спотифай, как узнать с какого снимается плата по платежу? Я зашла во все аккаунты и все они бесплатны, подниски-премиум на них нет. Платеж произведен 12.03, в доп.инф. - STOC...
Bittencourt
Spotify Star
270 Views
1 replies
0 likes
And my old no. Subscribtion also not showing my user id and password
Visitor
And my old no. Subscribtion also not showing my user id and password
Bittencourt
Spotify Star
236 Views
1 replies
0 likes
Cuando quiero pagar mi plan por medio de mi empresa telefónica me dice que no estoy autorizado y llame a dicha empresa y me informan que no tengo restricción y que tengo cupo y que todo está bien, a lo que me dijeron que sería problema de Spotify dir...
Visitor
Cuando quiero pagar mi plan por medio de mi empresa telefónica me dice que no estoy autorizado y llame a dicha empresa y me informan que no tengo restricción y que tengo cupo y que todo está bien, a ...
Maria
Moderator
228 Views
1 replies
0 likes
hello everyone, here’s my situation. my partner and I live together in Belgium, but my account was created in France and hers in the Netherlands. therefore our account are French and Dutch. despite being both located in Belgium, Spotify won’t let us ...
Newbie
hello everyone, here’s my situation. my partner and I live together in Belgium, but my account was created in France and hers in the Netherlands. therefore our account are French an...
Maxim
Spotify Star
2333 Views
1 replies
0 likes
J'ai réinstallé l'appli qui bugait. Après plusieurs essais je retombe sur mon premier compte gratuit. Je n'ai plus les infos pour mon compte payant. J'ai essayé de réinitialiser les mots de passe sur mes deux mails mais retour à la case départ.
Visitor
J'ai réinstallé l'appli qui bugait. Après plusieurs essais je retombe sur mon premier compte gratuit. Je n'ai plus les infos pour mon compte payant. J'ai essayé de réinitialiser les mots de passe sur...
Susan_GP
Moderator
317 Views
1 replies
0 likes
PlanPremiumCountryIndonesiaDeviceRedmi Note11 / MSI GF63Operating SystemAndroid / Windows 11 My Question or IssueI've purchased 2 weeks worth of premium yet I still constantly get at most 30 seconds ads between music transitions, though other premium...
Casual Listener
Plan Premium Country Indonesia Device Redmi Note11 / MSI GF63 Operating System Android / Windows 11 My Question or Issue I've purchased 2 weeks worth of premium yet I still constantl...
Bittencourt
Spotify Star
545 Views
5 replies
0 likes
i got the code from media expert where i bought my phone, when i type it in it just says that a code like this doesn't exist. i dont know what should i do. im sure i typed in the right code its [removed sensitive info] and i have it on the receipt an...
Newbie
i got the code from media expert where i bought my phone, when i type it in it just says that a code like this doesn't exist. i dont know what should i do. im sure i typed in the right code its [remo...
Maxim
Spotify Star
301 Views
1 replies
0 likes
I have a subscription but can’t add a gift card d to it, I’ve done it before
Visitor
I have a subscription but can’t add a gift card d to it, I’ve done it before
Maxim
Spotify Star
222 Views
1 replies
0 likes
When I logged into my account after I upgraded to Duo, all of my playlists are gone. I checked "Recover my playlists" and there are no playlists listed there. How do I get my playlists back?
Visitor
When I logged into my account after I upgraded to Duo, all of my playlists are gone. I checked "Recover my playlists" and there are no playlists listed there. How do I get my playlists back?
Not applicable
908 Views
3 replies
0 likes
Our university website has been hacked and we can’t login from spotify. Now it charged me a regular premium subscription! What can I do to keep my students subscription?
Visitor
Our university website has been hacked and we can’t login from spotify. Now it charged me a regular premium subscription! What can I do to keep my students subscription?
Maxim
Spotify Star
204 Views
1 replies
0 likes
will the new subscription begin from today or 4 days after?
Visitor
will the new subscription begin from today or 4 days after?
Maxim
Spotify Star
224 Views
1 replies
0 likes