Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 109593 Views
- 70 replies
- 9 likes
- 109593 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Casual Listener
- 13406 Views
- 26 replies
- 2 likes
- 13406 Views
- 26 replies
- 2 likes
Pago
Buenos días, el viernes 21 de abril realice el pago de spotify premium y me llego el correo de confirmación con el recibo, la aplicación la inicie hoy día y me salía un mensaje de que no se pasó el pago. Revise mi extracto de mi tarjeta de crédito y ...
- Buenos días, el viernes 21 de abril realice el pago de spotify premium y me llego el correo de confirmación con el recibo, la aplicación la inicie hoy día y me salía un mensaje de que no se pasó el p...
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- 121 Views
- 0 replies
- 0 likes
- 121 Views
- 0 replies
- 0 likes
Pengarna dras från mitt konto
Hej!Vi har fått det här från dig:Hej!Problemet är att varje månad så dras det 100kr från mitt konto men när jag vill lyssna på musik så är det fortfarande begränsad, det kmr alltid välj premium för att lyssna obegränsad osv.
- Hej! Vi har fått det här från dig: Hej! Problemet är att varje månad så dras det 100kr från mitt konto men när jag vill lyssna på musik så är det fortfarande begränsad, det kmr alltid välj premi...
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- Spotify Star
- 367 Views
- 1 replies
- 0 likes
- 367 Views
- 1 replies
- 0 likes
Tentei assinar o premium para estudantes, porém resolvi cancelar
Olá, eu tentei hoje assinar o Spotify Premium com desconto para estudantes. Preenchi todos os dados e foi pedido a verificação de documentos para comprovar que sou estudante. Como não possuia nenhum documento no momento eu decidi cancelar, porém eu a...
- Olá, eu tentei hoje assinar o Spotify Premium com desconto para estudantes. Preenchi todos os dados e foi pedido a verificação de documentos para comprovar que sou estudante. Como não possuia nenhum ...
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- Spotify Star
- 944 Views
- 1 replies
- 0 likes
- 944 Views
- 1 replies
- 0 likes
Charged too much
Once again I have been charged £9.99 on top of my £4.99 subscription
- Once again I have been charged £9.99 on top of my £4.99 subscription
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- Spotify Star
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
From normal premium to student premium!
Hi everyone!I already have a premium account. But I also am a student, and now I would like to use the discount!What do I have to do? Is there a way to switch or I have to deactivate it and subscribe again? If I had to, would I lose all the songs i'v...
- Hi everyone! I already have a premium account. But I also am a student, and now I would like to use the discount! What do I have to do? Is there a way to switch or I have to deactivate it and subsc...
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- Spotify Star
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes
Premium or not?
I signed up for premium a little over a month ago. I would like to cancel and go back to the free version ( I am just not using it as much as I thought I would). I know I signed up for premium because I entered my CC info and I was chaged for the pre...
- I signed up for premium a little over a month ago. I would like to cancel and go back to the free version ( I am just not using it as much as I thought I would). I know I signed up for premium becaus...
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- Spotify Star
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
Payment
I pay spotify premium at a convenient store but do I need to have a credit card to use the premium? (sorry for my bad english)
- I pay spotify premium at a convenient store but do I need to have a credit card to use the premium? (sorry for my bad english)
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- Spotify Star
- 243 Views
- 1 replies
- 0 likes
- 243 Views
- 1 replies
- 0 likes
Premium
I thought i cancelled my premium subscription but I didn't and I got charged the $11 today, I haven't used it but I need that money to pay some urgent bills, am I able to cancel the subscription and get a refund? I haven't used Spotify yet also!?
- I thought i cancelled my premium subscription but I didn't and I got charged the $11 today, I haven't used it but I need that money to pay some urgent bills, am I able to cancel the subscription and ...
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- Spotify Star
- 185 Views
- 3 replies
- 0 likes
- 185 Views
- 3 replies
- 0 likes
Premium stopt working
Hi,I have had a premium account for quite some time now. Since yesterday it stopt working, we didn't change anything and are still paying. Can someone help me with this problem.
- Hi, I have had a premium account for quite some time now. Since yesterday it stopt working, we didn't change anything and are still paying. Can someone help me with this problem.
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- Spotify Star
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Pago
I subscribed to college spotify I withdraw from the bank account the money, I received the email that was already approved and I was charged again so I have two withdrawals, besides that does not recognize that I am already premium
- I subscribed to college spotify I withdraw from the bank account the money, I received the email that was already approved and I was charged again so I have two withdrawals, besides that does not rec...
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- Spotify Star
- 327 Views
- 4 replies
- 0 likes
- 327 Views
- 4 replies
- 0 likes
Pago no autorizado
Me hicieron un cargo por 1188 sin mi autorizaciónComo puedo darlo de baja?!?Y que me devuelvan lo cobrado
- Me hicieron un cargo por 1188 sin mi autorización Como puedo darlo de baja?!? Y que me devuelvan lo cobrado
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- Spotify Star
- 343 Views
- 1 replies
- 0 likes
- 343 Views
- 1 replies
- 0 likes
Won't accept my payment
keeps saying i don't have sufficient credits even though i have
- keeps saying i don't have sufficient credits even though i have
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- 114 Views
- 0 replies
- 0 likes
- 114 Views
- 0 replies
- 0 likes
Help
Have a premium account and picked up a new phone. How do I transfer my account over to the new phone?
- Have a premium account and picked up a new phone. How do I transfer my account over to the new phone?
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- Spotify Star
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes
Superuser Contribution Charged for Student discount but no premium
I wanted to see if I could be eligible for the student discount, however after inputting my card details and school details it told me I was not. I was charged anyway!!! I wasn't eligible for premium, they charged me anyway, and even now I still don'...
- I wanted to see if I could be eligible for the student discount, however after inputting my card details and school details it told me I was not. I was charged anyway!!! I wasn't eligible for premium...
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- Spotify Legend
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
Spotify premium- plan familiar Pago
Hola como están?El día de hoy se realizó el cargo de pago de mi cuenta premium pero quería hacer el cambio a la familiar mi duda es si se estaría cobrando la diferencia monetaria o tendría una adición a lo que se cargo hoy, es decir 6 +9?Quedo atenta...
- Hola como están? El día de hoy se realizó el cargo de pago de mi cuenta premium pero quería hacer el cambio a la familiar mi duda es si se estaría cobrando la diferencia monetaria o tendría una ad...
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- Spotify Star
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
double dipping want to unsubscribe from spotify
Hi anyone i have been unsucessful trying toCancell 2 accounts that i have been paying for total cost a monghly is around about$35.00I have 2 accounts that i dont want because of the double dipping spotify has been doing......bouth accounts wont let m...
- Hi anyone i have been unsucessful trying to Cancell 2 accounts that i have been paying for total cost a monghly is around about$35.00 I have 2 accounts that i dont want because of the double dippin...
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- Spotify Star
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Payment
If I signed up for premium at the end of the month would it automatically take the money out of the account?
- If I signed up for premium at the end of the month would it automatically take the money out of the account?
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- Spotify Star
- 170 Views
- 1 replies
- 0 likes
- 170 Views
- 1 replies
- 0 likes
Reopen account
My account got deleted that had three months of Spotify premium pre paid on it, is there any way I can reopen the account ?
- My account got deleted that had three months of Spotify premium pre paid on it, is there any way I can reopen the account ?
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- Spotify Star
- 1227 Views
- 1 replies
- 0 likes
- 1227 Views
- 1 replies
- 0 likes
Spotify charges $ 1,188.00 in my credit card without autorization
Hi good eveningI have a Spotify free acount since at last 2 years and i have no trouble or more issues with her. However today appear a charge for $ 1,188.00 in my credit card and when i look for the description found this: ADYEN*SPOTIFY. I apreciate...
- Hi good evening I have a Spotify free acount since at last 2 years and i have no trouble or more issues with her. However today appear a charge for $ 1,188.00 in my credit card and when i look for t...
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- Spotify Star
- 615 Views
- 2 replies
- 1 likes
- 615 Views
- 2 replies
- 1 likes
Solved!!Superuser Contribution I can´t add my wife to the premium account
Good morning, I have family account, but i can´t add my wife, this information is wrong address. I need help please! Thank you for attention!
- Good morning, I have family account, but i can´t add my wife, this information is wrong address. I need help please! Thank you for attention!
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- Regular
- 811 Views
- 3 replies
- 0 likes
- 811 Views
- 3 replies
- 0 likes