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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
74964 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140019 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80307 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269323 Views
159 replies
13 likes
Hola, spotify automaticamente me puso el premium 7 dias gratis y ahora me salio 3 meses a 1€ y pues los pague pero ahora me sale que se cobrara 9,99€ el 24 de este mes. Es un bug?
Hola, spotify automaticamente me puso el premium 7 dias gratis y ahora me salio 3 meses a 1€ y pues los pague pero ahora me sale que se cobrara 9,99€ el 24 de este mes. Es un bug?
Roadie
259 Views
1 replies
0 likes
So today i tryed to get the new subscription ,but i didnt realise i didnt have any money in my card , so it told me "bad day .. you havent been charged".I went to the bank got the money in , checked they were in .Went home tryed again an it sayd "You...
So today i tryed to get the new subscription ,but i didnt realise i didnt have any money in my card , so it told me "bad day .. you havent been charged".I went to the bank got the money in , checked ...
Roadie
232 Views
1 replies
0 likes
Trying to get the .99 cent for 3 months deal but it's says I have already tried this deal but I've never tried premium before. It also says the offer ends June 26 so the offer is not expired
Trying to get the .99 cent for 3 months deal but it's says I have already tried this deal but I've never tried premium before. It also says the offer ends June 26 so the offer is not expired
Roadie
240 Views
1 replies
0 likes
Hi,1. I have a new bank card, how do I load my new Bank card details to my account?2. Also I have two accounts, I'm not sure which one has all my music on it. Please help.... thanks
Hi, 1. I have a new bank card, how do I load my new Bank card details to my account? 2. Also I have two accounts, I'm not sure which one has all my music on it. Please help.... thanks
Roadie
298 Views
1 replies
0 likes
I got a new phone but I used the same Spotify account and my premium isn't working and I tried to pay for it again but it doesn't work
I got a new phone but I used the same Spotify account and my premium isn't working and I tried to pay for it again but it doesn't work
Community Legend
280 Views
1 replies
0 likes
Hi. I was looking student premium offer but I wasn't finished the payment. Then I found I am not eligible, I changed to another offer but in my bank transaction 2 times fined. Oddly only premium one appeared on my account. I couldn't find any neither...
Hi. I was looking student premium offer but I wasn't finished the payment. Then I found I am not eligible, I changed to another offer but in my bank transaction 2 times fined. Oddly only pre...
Not applicable
253 Views
2 replies
0 likes
Tenho conta Premium, mas troquei de celular e baixei o aplicativo, mas diz que minha conta é a Free, e eu pago pelo Premium.Como faço para comprar figurar para o Premium novamente?Esse mês já foi descontado a conta Premium do meu cartão.Quero minha c...
Tenho conta Premium, mas troquei de celular e baixei o aplicativo, mas diz que minha conta é a Free, e eu pago pelo Premium. Como faço para comprar figurar para o Premium novamente? Esse mês já foi...
Spotify Star
295 Views
1 replies
0 likes
Is there anyway to do this? I just don't want my card to be charged again if I switch to student because I've already paid for this month the regular $10.81 Any help appreciated
Is there anyway to do this? I just don't want my card to be charged again if I switch to student because I've already paid for this month the regular $10.81 Any help appreciated
Community Legend
377 Views
3 replies
0 likes
i have tried to pay for premium students but just cant do this so i paid for premium 0.99 for 3 months, so i dont get premium for students but my credit card just have lost money for students' premium. how can i get my money back, just because i have...
i have tried to pay for premium students but just cant do this so i paid for premium 0.99 for 3 months, so i dont get premium for students but my credit card just have lost money for students' premiu...
Spotify Star
328 Views
1 replies
0 likes
I updated my app and all my music is lost. It now also says my account is a free account in the app but the online account says I have premium.I can't recover any of my playlists nor will it let me stream offline
I updated my app and all my music is lost. It now also says my account is a free account in the app but the online account says I have premium. I can't recover any of my playlists nor will it let me...
Spotify Star
214 Views
1 replies
0 likes
Hi, I have ordered a new subscription for the first time and the ad showed that I should get 3 month for 0,99 PLN (in Poland) but insted of this it just took 19,99 PLN - a standard monthly payment. Why?
Hi, I have ordered a new subscription for the first time and the ad showed that I should get 3 month for 0,99 PLN (in Poland) but insted of this it just took 19,99 PLN - a standard monthly p...
Spotify Star
347 Views
3 replies
0 likes
I payed with Paypall to get the Premium (special offer 3 months at 0.99), but after paying I didn't get the upgrade to the Premium service. Any idea about what to do?
I payed with Paypall to get the Premium (special offer 3 months at 0.99), but after paying I didn't get the upgrade to the Premium service. Any idea about what to do?
Newbie
223 Views
1 replies
1 likes
Resulta que el 18 de Mayo decidí comprar la oferta de 3 meses por 0.99 USD. Lo he intentado con dos cuentas diferentes y ha sido cargada en mi tarjeta, sin embargo no tengo premium en ninguna de las dos.
Resulta que el 18 de Mayo decidí comprar la oferta de 3 meses por 0.99 USD. Lo he intentado con dos cuentas diferentes y ha sido cargada en mi tarjeta, sin embargo no tengo premium en ninguna de las ...
Newbie
254 Views
1 replies
0 likes
Al activar spotify para universitarios se me generó el cobro en mi tarjeta ¡seis veces! ¿Qué puedo hacer para solucionar dicho problema?
Al activar spotify para universitarios se me generó el cobro en mi tarjeta ¡seis veces! ¿Qué puedo hacer para solucionar dicho problema?
Spotify Star
220 Views
1 replies
0 likes
So today my free spotify trial ran out and I went to buy the premium special for $0.99. I entered my paypal account (which had enough money in it) and everything was fine, until when I pressed "Agree & Pay" it loaded and didn't say that my transactio...
So today my free spotify trial ran out and I went to buy the premium special for $0.99. I entered my paypal account (which had enough money in it) and everything was fine, until when I pressed "Agree...
Spotify Star
241 Views
1 replies
0 likes
I started spotify a few months ago and I noticed I was being charged even though my subscription is classified as "free". I would like to cancel these payments but I have no idea how to do so. I never signed up for a premium account or anything and i...
I started spotify a few months ago and I noticed I was being charged even though my subscription is classified as "free". I would like to cancel these payments but I have no idea how to do so. I neve...
Spotify Star
228 Views
1 replies
0 likes
I paid thru gcash, input the number, my MPIN and all yet my subscription stays Free. I am so frustrated right now. I've waited and still nothing.
I paid thru gcash, input the number, my MPIN and all yet my subscription stays Free. I am so frustrated right now. I've waited and still nothing.
229 Views
0 replies
0 likes
I'm trying to get ahold of Spotify because my bank account was charged for this but I have never subscribed to anything. I just need the phone number so I can take care of this
I'm trying to get ahold of Spotify because my bank account was charged for this but I have never subscribed to anything. I just need the phone number so I can take care of this
Spotify Star
305 Views
1 replies
0 likes
Thank you for using your Citi Card ending in 0853 at Spotify P026D0C2A2 for 129.0. To view your account balance & recent transactions, download the Citi Mobile App at http://citi.asia/2feYNSR .
Thank you for using your Citi Card ending in 0853 at Spotify P026D0C2A2 for 129.0. To view your account balance & recent transactions, download the Citi Mobile App at http://citi.asia/2feYNSR .
Spotify Star
437 Views
1 replies
0 likes
I got a 6 month free trial of premium with Fido but I cancelled my Fido account before the 6 months were up. The Spotify account linked with the Fido account in question remained unchanged. It's been over two months after the 6 month limit and I'm no...
I got a 6 month free trial of premium with Fido but I cancelled my Fido account before the 6 months were up. The Spotify account linked with the Fido account in question remained unchanged. It's been...
Spotify Star
958 Views
1 replies
0 likes
