Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 107570 Views
- 70 replies
- 9 likes
- 107570 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Casual Listener
- 13214 Views
- 26 replies
- 2 likes
- 13214 Views
- 26 replies
- 2 likes
Superuser Contribution No premium service
I've been trying for a week nor now to buy the premium service with 3 separate cards all of which have been unable to be used due to the expiration date on the cards not being accepted.. I changed the format of entry of the date to every one possible...
- I've been trying for a week nor now to buy the premium service with 3 separate cards all of which have been unable to be used due to the expiration date on the cards not being accepted.. I changed th...
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- Casual Listener
- 224 Views
- 2 replies
- 0 likes
- 224 Views
- 2 replies
- 0 likes
PREMIUM TO FREE RANDOMLY???? help help help
My Premium account is all of a sudden free. I was listening to it fine in the morning on my way to work and then when I got back in at the end of the day to turn it on, it was free. I pay for it, cant find a number to call, and getting frustrated. He...
- My Premium account is all of a sudden free. I was listening to it fine in the morning on my way to work and then when I got back in at the end of the day to turn it on, it was free. I pay for it, can...
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- Spotify Star
- 382 Views
- 2 replies
- 0 likes
- 382 Views
- 2 replies
- 0 likes
Superuser Contribution no puedo escuchar musica a pesar de ser premium
Lei en otro post que si queria escuchar musica en el extranjero por más de 14 dias tenia que ser premium... cosa que yo ya soy! Me dice que estoy fuera del plan lo cual es imposible. Por ende no entiendo porque no puedo escuchar musica mientras estoy...
- Lei en otro post que si queria escuchar musica en el extranjero por más de 14 dias tenia que ser premium... cosa que yo ya soy! Me dice que estoy fuera del plan lo cual es imposible. Por ende no enti...
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- Roadie
- 251 Views
- 1 replies
- 0 likes
- 251 Views
- 1 replies
- 0 likes
Superuser Contribution Premiun en pausa
Buenas noches soy de peru y soy usuario premium de spotify y este mes viaje a sao paulo brasil vuelvo en 2 meses a peru pero se me a puesto en pausa mi suscripcion como hago para que me den plazo 2 meses hasta que vuelva a peru y pague
- Buenas noches soy de peru y soy usuario premium de spotify y este mes viaje a sao paulo brasil vuelvo en 2 meses a peru pero se me a puesto en pausa mi suscripcion como hago para que me den plazo 2 m...
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- Roadie
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
HELP PLS
I cancel my premium subscription last month but spotify still trying to charge it to my credit card can anybody help me with a solution or any idea? In my account info appears that is free and give me the option to upgrade so i dont understand why is...
- I cancel my premium subscription last month but spotify still trying to charge it to my credit card can anybody help me with a solution or any idea? In my account info appears that is free and give m...
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- Roadie
- 196 Views
- 3 replies
- 0 likes
- 196 Views
- 3 replies
- 0 likes
Solved!! Using Gift Card for first subscription
HelloI don't have any method for online payments, however I am able to obtain a gift card (retail).Can gift cards be used for your first subscription? I don't have to use a credit card / paypal for the first one, right?I just need to make sure before...
- Hello I don't have any method for online payments, however I am able to obtain a gift card (retail). Can gift cards be used for your first subscription? I don't have to use a credit card / paypal f...
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- Spotify Star
- 245 Views
- 1 replies
- 0 likes
- 245 Views
- 1 replies
- 0 likes
Discount for High school students
So upload my debit card Information and I got charged but they nevers asked about my college info and and I'm not premium I can't listen to music on my account, but they charged me... please someone help me
- So upload my debit card Information and I got charged but they nevers asked about my college info and and I'm not premium I can't listen to music on my account, but they charged me... please someone ...
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- Spotify Star
- 255 Views
- 3 replies
- 0 likes
- 255 Views
- 3 replies
- 0 likes
my credit card charged twice
hi,i got premium student edition 2 days ago. i sent my student document to sheerid and my credit card charged once. and today 30 minutes ago i got mail from sheerid and "Status verified". then i clicked that link at mail. i got an error and says ther...
- hi, i got premium student edition 2 days ago. i sent my student document to sheerid and my credit card charged once. and today 30 minutes ago i got mail from sheerid and "Status verified". then i cl...
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- Community Legend
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Superuser Contribution Me hicieron doble cargo a la tarjeta al activar Premium estudiantes
Al hacer el formulario me hicieron uno el domingo de 49 pesos, hoy me llego el de confirmacion y al darle clic me marcaba que lo intentara de nuevo, meti los datos nuevamente y me cobraron otra vez 49 pesos
- Al hacer el formulario me hicieron uno el domingo de 49 pesos, hoy me llego el de confirmacion y al darle clic me marcaba que lo intentara de nuevo, meti los datos nuevamente y me cobraron otra vez 4...
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- Roadie
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
If I already pay and I have not been upgraded premiun, why?
yesterday y pay with my credit car the students account and now in the morning i learn a message from the banck say me that the payment is ok , and i still being a free user , why ? or what can i do ?
- yesterday y pay with my credit car the students account and now in the morning i learn a message from the banck say me that the payment is ok , and i still being a free user , why ? or what can i do ?
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- Spotify Star
- 228 Views
- 1 replies
- 0 likes
- 228 Views
- 1 replies
- 0 likes
Strangers joined my family subscription - how?! And what do I do?
I just found four strangers had somehow joined my family subscription. I have no idea how and I haven't been able to find any help about this topic at all. Can I report them to Spotify? I have their names and email addresses. I documented them before...
- I just found four strangers had somehow joined my family subscription. I have no idea how and I haven't been able to find any help about this topic at all. Can I report them to Spotify?...
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- Spotify Star
- 299 Views
- 1 replies
- 0 likes
- 299 Views
- 1 replies
- 0 likes
Problemas com plano familiar
Faço parte de um plano familiar e moramos no mesmo endereço, o Spotify esta falando que eu moro em outro endereço, onde eu corrigo esse erro?
- Faço parte de um plano familiar e moramos no mesmo endereço, o Spotify esta falando que eu moro em outro endereço, onde eu corrigo esse erro?
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- Spotify Star
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes
Changing payment date
I signed up for Spotify premium with a student discount yesterday so now my monthly billing date will be on 24th of everything. I get paid on 28th so would like to change it to that. Does anyone know if I cancel it today then resubscribe on 28th will...
- I signed up for Spotify premium with a student discount yesterday so now my monthly billing date will be on 24th of everything. I get paid on 28th so would like to change it to that. Does anyone know...
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- Spotify Star
- 414 Views
- 2 replies
- 0 likes
- 414 Views
- 2 replies
- 0 likes
Problem with student subscription [+brazil]
Hello there, good morning. Im finding trouble to finalize my student subscription. Here on Brazil we dont have the automatic SHEERID verification. So i applied for the manual, and received the email confirming my student permission on feb/20. So toda...
- Hello there, good morning. Im finding trouble to finalize my student subscription. Here on Brazil we dont have the automatic SHEERID verification. So i applied for the manual, and r...
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- Spotify Star
- 212 Views
- 1 replies
- 0 likes
- 212 Views
- 1 replies
- 0 likes
Limited payment options for Premium student offer
Ciao people, I was wondering why the payment options for the Premium student offer are limited to such an extend that there isn't a viable option for me to purchase 12 months of Premium on the basis of this promotion. You can only pay via credit card...
- Ciao people, I was wondering why the payment options for the Premium student offer are limited to such an extend that there isn't a viable option for me to purchase 12 months of Premium on t...
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- Spotify Star
- 218 Views
- 2 replies
- 0 likes
- 218 Views
- 2 replies
- 0 likes
Discount for High school students
Hi! I am a student who wanted the discount, but I've had some trouble finding my university in the list and then uploading the documents asked. In the end I decided to choose Premium account for full price and 1 month for free. Today I rewied my bank...
- Hi! I am a student who wanted the discount, but I've had some trouble finding my university in the list and then uploading the documents asked. In the end I decided to choose Premium account for full...
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- Casual Listener
- 713 Views
- 2 replies
- 0 likes
- 713 Views
- 2 replies
- 0 likes
Oops something went wrong
I am using pre paid card
- I am using pre paid card
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- Community Legend
- 221 Views
- 1 replies
- 0 likes
- 221 Views
- 1 replies
- 0 likes
Payment subscriltion HELP
I recently paid my spotify using a spotify card for 1 month yet when i use it on varios phone apps or my ps4 it stays as a regular accout but on regular internet just where i can edit my acct it says i still have till next month of premium help pleas...
- I recently paid my spotify using a spotify card for 1 month yet when i use it on varios phone apps or my ps4 it stays as a regular accout but on regular internet just where i can edit my acct it says...
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- Spotify Star
- 279 Views
- 1 replies
- 0 likes
- 279 Views
- 1 replies
- 0 likes
Missing Invoice - Facture / Recu manquant
Hello, I was charged for the month of Oct 2016, but the invoice is not on my file---it skips from September to November. Who can I can contact please to request a copy of the invoice? I can't find an email for your accounting department. Thanks in ad...
- Hello, I was charged for the month of Oct 2016, but the invoice is not on my file---it skips from September to November. Who can I can contact please to request a copy of the invoic...
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- Casual Listener
- 864 Views
- 4 replies
- 0 likes
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factureInvoicerecus
- 864 Views
- 4 replies
- 0 likes
No me carga premium
Hoy realize el pago de un mes de premium por medio de entidad bancaria, recibí instrucciones para el pago, y luego recibí un comprobante de pago, pero no puedo acceder a premium, mi cuenta sigue gratis. Que debo hacer.
- Hoy realize el pago de un mes de premium por medio de entidad bancaria, recibí instrucciones para el pago, y luego recibí un comprobante de pago, pero no puedo acceder a premium, mi cuenta sigue grat...
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- Spotify Star
- 309 Views
- 1 replies
- 0 likes
- 309 Views
- 1 replies
- 0 likes