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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131133 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
63810 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
244199 Views
150 replies
13 likes
Hi everyone!I was wondering if anyone knew if the summer offer from last year (3 months for the pice of 1) will be back this year? Thanks in advance
Hi everyone! I was wondering if anyone knew if the summer offer from last year (3 months for the pice of 1) will be back this year? Thanks in advance 🙂
Spotify Star
350 Views
1 replies
0 likes
Ive changed from premium to family premium today. I can open my new acount on the web but i cant do it in the app!! Help
Ive changed from premium to family premium today. I can open my new acount on the web but i cant do it in the app!! Help
Spotify Star
212 Views
1 replies
0 likes
I tried to get a student discount on spotify. Got charged twice without confirming that I am a student and now I don't have premium at all.
I tried to get a student discount on spotify. Got charged twice without confirming that I am a student and now I don't have premium at all.
Spotify Star
416 Views
3 replies
0 likes
Hi. I stopped my subscription before I realized that I actually had a subscription for my family. It is still active until 20/5. I want to restore my subscription AS IS, with all members and playlists unchanged. If I start a new subscription, will my...
Hi. I stopped my subscription before I realized that I actually had a subscription for my family. It is still active until 20/5. I want to restore my subscription AS IS, with all members and playlist...
Casual Listener
382 Views
2 replies
0 likes
Spotify, quando fui fazer a conta premium não consegui fazer o download do arquivo da minha declaração de universitário e com isso não concluiu, entretanto, ja veio cobrando no meu cartão de crédito! Sendo que a página fechou e eu abri outra e acabei...
Spotify, quando fui fazer a conta premium não consegui fazer o download do arquivo da minha declaração de universitário e com isso não concluiu, entretanto, ja veio cobrando no meu cartão de crédito!...
Community Legend
245 Views
1 replies
0 likes
Porque me cobraron el 24 de abril y luego el 5 de mayo 99 pesos en ambas ocaciones y no es un mes entre los dos cobros
Porque me cobraron el 24 de abril y luego el 5 de mayo 99 pesos en ambas ocaciones y no es un mes entre los dos cobros
Spotify Star
247 Views
1 replies
0 likes
I have paid my university premium Suscription but when i log in in my own account, i dont have the premium suscription, it seems that it has not been activated. This is my proof of payment. What should i do? could you help me please
I have paid my university premium Suscription but when i log in in my own account, i dont have the premium suscription, it seems that it has not been activated. This is my proof of paymen...
Spotify Star
277 Views
1 replies
0 likes
Boa noite!Logo cedo, estive assinando o premiam para universitários. Fiz todo o procedimento, mas ao me pedirem um anexo, demorei procurando e a página atualizou. O pagamento foi aprovado, porém não estou utilizando devido ao não finalizamento do pro...
Boa noite! Logo cedo, estive assinando o premiam para universitários. Fiz todo o procedimento, mas ao me pedirem um anexo, demorei procurando e a página atualizou. O pagamento foi aprovado, porém nã...
Casual Listener
193 Views
1 replies
0 likes
Quisiera me pudieran ayudar, se supone que el plan familiar de te ofrece hasrta 6 cuentas premiun la del propietario y cinco subcuentas, les comento que antes si tenia mis cinco subcuentas ahora solo tengo cuatro.
Quisiera me pudieran ayudar, se supone que el plan familiar de te ofrece hasrta 6 cuentas premiun la del propietario y cinco subcuentas, les comento que antes si tenia mis cinco subcuentas ahora solo...
Roadie
351 Views
1 replies
0 likes
My Spotify Premium trial was supposed to end on May 12 2017. And today is May 11 2017. So why was I charged?!
My Spotify Premium trial was supposed to end on May 12 2017. And today is May 11 2017. So why was I charged?!
Roadie
214 Views
1 replies
0 likes
I have been using Spotify for a year (or even a longer time). Recently I canceled all my credit cards because I lost my wallet. Since the credit card for the subscription payment was canceled, I was required to enter information for a new card. Howev...
I have been using Spotify for a year (or even a longer time). Recently I canceled all my credit cards because I lost my wallet. Since the credit card for the subscription payment was canceled, I was ...
Community Legend
412 Views
1 replies
0 likes
As above, I've paid for premium but I get this message attached. I've reinstalled, reset my phone etc. I even have the receipt from Apple for this!! Please help, I need to drown out the noise of these idiots on my train
As above, I've paid for premium but I get this message attached. I've reinstalled, reset my phone etc. I even have the receipt from Apple for this!! Please help, I need to drown out the noise of thes...
Spotify Star
280 Views
1 replies
0 likes
I live in the UK and so does my dad (the owner of the spotify account) and we have tried many times to add my account to the family sharing yet it doesnt let me because apparently I am in another country to my dad. I cannot change the settings of my ...
I live in the UK and so does my dad (the owner of the spotify account) and we have tried many times to add my account to the family sharing yet it doesnt let me because apparently I am in another cou...
Spotify Star
329 Views
1 replies
0 likes
I am enrolled in a family plan through my wireless provider but I'm still being charged on my personal account. Please advise how I should move forward with my account subscription and if I can get refunded for the payments that were duplicated while...
I am enrolled in a family plan through my wireless provider but I'm still being charged on my personal account. Please advise how I should move forward with my account subscription and if I can get r...
Community Legend
241 Views
1 replies
0 likes
Two reasons I am cancelling my premium membership:1. Google play offered 4 months free and includes YouTube red.2. I would have come back to Spotify after the 4 free months with google play however I recently noticed that you have been billing me thi...
Two reasons I am cancelling my premium membership: 1. Google play offered 4 months free and includes YouTube red. 2. I would have come back to Spotify after the 4 free months with google play howev...
Casual Listener
362 Views
2 replies
0 likes
I was charged twice for my subscription but on my subscription page it says it only charged me for a month. I was filling out the student form and I may have misclicked but I don't think so. does anyone have any idea why I might have been charged twi...
I was charged twice for my subscription but on my subscription page it says it only charged me for a month. I was filling out the student form and I may have misclicked but I don't think so. does any...
Spotify Star
361 Views
1 replies
0 likes
Yesterday i got a letter from spotify that i have to pay them 9,99 for my subsciption i didn't have it on my account at that moment (i use iDEAL) but now they've stopped my subscription while i did pay for this month (i payed yesterday). Does anyone ...
Yesterday i got a letter from spotify that i have to pay them 9,99 for my subsciption i didn't have it on my account at that moment (i use iDEAL) but now they've stopped my subscription while i did p...
Community Legend
356 Views
1 replies
0 likes
When I go to change my card details it keeps saying "oops there's a problem with your bank" what do I do???
When I go to change my card details it keeps saying "oops there's a problem with your bank" what do I do???
Community Legend
222 Views
1 replies
0 likes
Buen Dia comento que se me hizo un pago dos veces para poder acceder a spotify de universitarios y sigo con cuenta gratis y quisiera saber que pasa con el otro pago como puedo arreglar esto.
Buen Dia comento que se me hizo un pago dos veces para poder acceder a spotify de universitarios y sigo con cuenta gratis y quisiera saber que pasa con el otro pago como puedo arreglar esto.
Casual Listener
713 Views
6 replies
0 likes
Efetuei o pagamento do boleto bancário e ainda não recebi o email de confirmação, e muito menos o premium. Não, não tenho outras contas, já pesquisei respostas similares aqui e averiguei antes de pedir ajuda. De qualquer forma, o comprovante de pagam...
Efetuei o pagamento do boleto bancário e ainda não recebi o email de confirmação, e muito menos o premium. Não, não tenho outras contas, já pesquisei respostas similares aqui e averiguei antes de ped...
Spotify Star
372 Views
1 replies
0 likes
