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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128917 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57380 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232593 Views
144 replies
13 likes
Hi sorry for my poor english.I got a premium account and an iphone and an ipod.On each i haven't got the same music. can you confirm me that i don't have to get a family subscription?Thanks a lot for your answer.I hope i was clear/understandable...
Hi sorry for my poor english. I got a premium account and an iphone and an ipod. On each i haven't got the same music. can you confirm me that i don't have to get a family subscription? Thanks a l...
Roadie
189 Views
1 replies
0 likes
The problem here is that spotify charged me the two subcriptions
The problem here is that spotify charged me the two subcriptions
Roadie
429 Views
1 replies
0 likes
I got charged twice for premium because I was trying to get it and still do not have premium. Im owed a refund. How do I get ahold of spotify? Do they have a phone number? I couldn't find one.
I got charged twice for premium because I was trying to get it and still do not have premium. Im owed a refund. How do I get ahold of spotify? Do they have a phone number? I couldn't find one.
Roadie
430 Views
1 replies
0 likes
My little brother clicked in spotify premium but I could stop him but I paid 4.99€ for a thing that I don't order
My little brother clicked in spotify premium but I could stop him but I paid 4.99€ for a thing that I don't order
Roadie
284 Views
1 replies
0 likes
Hi,i have upgraded my Spotify account from premium to premium family. I have choose default the payment debit advice and for may i have paid double, the 9,99€ for premium + 14,99€ for the new premium family account.How to get back the money or dont i...
Hi, i have upgraded my Spotify account from premium to premium family. I have choose default the payment debit advice and for may i have paid double, the 9,99€ for premium + 14,99€ for the new premi...
408 Views
0 replies
0 likes
I own thousands of albums that I have carefully selected over the years. I have them all available to play at home. However, when I am away I don't have access to that library. I would like a feature in Spotify that would match all of my local albums...
I own thousands of albums that I have carefully selected over the years. I have them all available to play at home. However, when I am away I don't have access to that library. I w...
Casual Listener
471 Views
1 replies
1 likes
Hallo, Is er een mogelijkheid dat ik de studentenkorting met IDeal kan betalen? Een beetje vreemd dat dit alleen met de creditcard kan... Studenten hebben vaak geen creditcard. Misschien kan ik eerst een normaal abbonement afsluiten en dan overstappe...
Hallo, Is er een mogelijkheid dat ik de studentenkorting met IDeal kan betalen? Een beetje vreemd dat dit alleen met de creditcard kan... Studenten hebben vaak geen creditcard. Missch...
Newbie
2959 Views
9 replies
2 likes
Hey i want to cancel my payment from my card because i got 6 months free from Telia but Premium remains to July 3 and I dont think the offers is valid then. So how do I cancel Premium today ?
Hey i want to cancel my payment from my card because i got 6 months free from Telia but Premium remains to July 3 and I dont think the offers is valid then. So how do I cancel Premium today ?
Community Legend
248 Views
1 replies
0 likes
Hi, I used to be a student and was on the Student Plan. Now, I'm no longer a student and recently paid $9.99 for the Premium Plan. I want to change the card I'm billed to, and when I go to change the payment method, it also wants me to Verify My Scho...
Hi, I used to be a student and was on the Student Plan. Now, I'm no longer a student and recently paid $9.99 for the Premium Plan. I want to change the card I'm billed to, and when I go to change the...
Spotify Star
395 Views
1 replies
0 likes
I paid for Spotify premium yesterday and the website says that I have paid but the app is saying I haven't paid. I have logged out and reinstalled the app but it still isn't working what should I do?
I paid for Spotify premium yesterday and the website says that I have paid but the app is saying I haven't paid. I have logged out and reinstalled the app but it still isn't working what should I do?
Spotify Star
440 Views
1 replies
0 likes
I just bought the subscription that cost 99crowns But then realised it was the wrong subscription. I then changed to the family subscription. Did i pay twice or?
I just bought the subscription that cost 99crowns But then realised it was the wrong subscription. I then changed to the family subscription. Did i pay twice or?
Spotify Star
274 Views
1 replies
0 likes
Hi, i used to have my account make in argentina, now i transfer to italy and the payment method its the same, my credit card from argentina, but i cant use. I dont have another payment way, please acept my visa card from argentina. 2 months without m...
Hi, i used to have my account make in argentina, now i transfer to italy and the payment method its the same, my credit card from argentina, but i cant use. I dont have another payment way, please ac...
483 Views
0 replies
0 likes
yetkili birinin yardımına ihtiyacım var öğrenci için spotify premıumu satın aldım 8 mayısta kart bilgilerimi girdim ve öğrenci olduğumu doğrulamam için sheeer ıd ye yönlendirildim bugün doğrulamanın onaylandığı mailini aldım ve premıuma geçişi onayla...
yetkili birinin yardımına ihtiyacım var öğrenci için spotify premıumu satın aldım 8 mayısta kart bilgilerimi girdim ve öğrenci olduğumu doğrulamam için sheeer ıd ye yönlendirildim bugün doğrulamanın ...
Newbie
252 Views
1 replies
0 likes
Hey I currently have a premium account and would love to make use of the student discount unfortunatly I can't seem to keep my paypall payment method but can only coose the creditcard is there a reason for this?I don't have a creditcard so it really ...
Hey I currently have a premium account and would love to make use of the student discount unfortunatly I can't seem to keep my paypall payment method but can only coose the creditcard is there a reas...
Spotify Star
672 Views
1 replies
0 likes
I had to change card details on itunes for my subsrciptions, spotify says paid on itunes for the coming month and yet my spotify account still syas free?? Ive logged out and back in again but no luck?? please help
I had to change card details on itunes for my subsrciptions, spotify says paid on itunes for the coming month and yet my spotify account still syas free?? Ive logged out and back in again bu...
Spotify Star
847 Views
3 replies
0 likes
Hi, please can anyone help me for my problem ? When I change my Spotify premium payment information, I get an error saying, "Oh! If you have a problem, please try again or check out the test section help section." I've never experienced anything like...
Hi, please can anyone help me for my problem ? When I change my Spotify premium payment information, I get an error saying, "Oh! If you have a problem, please try again or check out the test section ...
265 Views
0 replies
0 likes
Need som help..I have to add new payment information to my account (account name tasse) since my old debit card just expired. I've tried adding the new debit card information, with the same error message 4 times in a row, "oops, something happned! pl...
Need som help.. I have to add new payment information to my account (account name tasse) since my old debit card just expired. I've tried adding the new debit card information, with the same error m...
Casual Listener
802 Views
3 replies
0 likes
Hi there, I subscribed to Spotify premium for a month (although i think i am being charged twice). Nevertheless, while I was on premium - I downloaded a lot of songs, so I can play it offline. Now that I switched back to spotify basic account, all my...
Hi there, I subscribed to Spotify premium for a month (although i think i am being charged twice). Nevertheless, while I was on premium - I downloaded a lot of songs, so I can pl...
164 Views
0 replies
0 likes
How can you see when your student discount expires?
How can you see when your student discount expires?
Spotify Star
196 Views
1 replies
0 likes
I saw that my friend had a 7 day premium and she told me to get spotify and try it out. How do I get that trial, nothing is popping up.
I saw that my friend had a 7 day premium and she told me to get spotify and try it out. How do I get that trial, nothing is popping up.
Community Legend
5294 Views
3 replies
0 likes
