7day premium trial vs 30 day

Just signed up to try Notify premium via my phone. Noticed this trial is only for 7 days, not one month like it says on the site -- can this be changed to try for one month??

• artist3
• Newbie
• Just signed up to try Notify premium via my phone. Noticed this trial is only for 7 days, not one month like it says on the site -- can this be changed to try for one month??
• 2017-04-01 9:29:11 PM
• 2017-04-01 10:24:54 PM
• Hubo
• Community Legend
• 248 Views
• 1 replies
• 0 likes

Add support for Google ChromeCast

I just signed up for Premium and would like to download songs to hear while offline. I see the instructions that I should go to library, press settings, and then tap download using cellular. But I don't see "download using cellular" anywhere.

• esilver637
• Newbie
• I just signed up for Premium and would like to download songs to hear while offline.  I see the instructions that I should go to library, press settings, and then tap download using cellular. Bu...
• 2017-04-01 6:30:20 PM
• 2017-04-01 9:52:02 PM
• Hubo
• Community Legend
• 181 Views
• 1 replies
• 0 likes

Cancel

My grandmother has been paying for my sister's premium account. My sister died 2 months ago and my grandmother has not been able to cancel her payments. How does she do this? We can't access my sister's account, as we don't know her user name and pas...

• Jillianjane24
• Newbie
• My grandmother has been paying for my sister's premium account. My sister died 2 months ago and my grandmother has not been able to cancel her payments. How does she do this? We can't access my siste...
• 2017-04-01 8:09:03 PM
• 2017-04-01 8:14:27 PM
• KatesHere
• Community Legend
• 212 Views
• 1 replies
• 0 likes

NO OPTION TO CONTINUE FREE--ONLY PREMIUM--ALL PLAYLISTS GONE--HELP!

NO OPTION TO CONTINUE FREE--ONLY PREMIUM TRIAL OFFER VISIBLE--ALL PLAYLISTS GONE--HELP! WHAT'S AN F'ING VALUE FOR A FIELD?

• ROBSTREAMLINE
• Casual Listener
• NO OPTION TO CONTINUE FREE--ONLY PREMIUM TRIAL OFFER VISIBLE--ALL PLAYLISTS GONE--HELP!   WHAT'S AN F'ING VALUE FOR A FIELD?
• 2017-04-01 7:42:19 PM
• 2017-04-01 8:10:29 PM
• KatesHere
• Community Legend
• 290 Views
• 3 replies
• 0 likes

Premium subscription problem

: I already paid for premium and this website confirmed i am subscribed to premium but my spotify app is still on free subscription. I can't choose my own music.

• Hurrie
• Newbie
• : I already paid for premium and this website confirmed i am subscribed to premium but my spotify app is still on free subscription. I can't choose my own music.
• 2017-04-01 6:09:14 PM
• 2017-04-01 7:58:19 PM
• KatesHere
• Community Legend
• 483 Views
• 3 replies
• 0 likes

Wanted to cancel, forgot yesterday was renewal

Yesterday the 31st March was renewal date but I was too busy and forgot to cancel. I was thus charged $9.99. It is 1st April today, if I cancel, will I be given a - Full refund- Partial refund (90+ % based on date)- No refund ??

• happyresearcher
• Newbie
• Yesterday the 31st March was renewal date but I was too busy and forgot to cancel.  I was thus charged $9.99.   It is 1st April today, if I cancel, will I be given a  - Full refund...
• 2017-04-01 11:48:50 AM
• 2017-04-01 6:14:08 PM
• 11127505791
• Newbie
• 407 Views
• 4 replies
• 0 likes

Premium

Mi ero completamente dimenticato di un account premium tra i tanti che avevo e oggi scopro che mi hanno tolto 10 euro dalla carta...Posso riaverli indietro visto che ho annullato?

• gabrorb
• Newbie
• Mi ero completamente dimenticato di un account premium tra i tanti che avevo e oggi scopro che mi hanno tolto 10 euro dalla carta...Posso riaverli indietro visto che ho annullato?
• 2017-04-01 6:10:24 PM
• 179 Views
• 0 replies
• 0 likes

family

I and my brothers signed the Family Plan in February, so early in March came the bill and we paid, but started to make a mistake in our accounts, an error that said "we could not confirm that you live in the same address as the owner "and none of us ...

• icarowill09
• Casual Listener
• I and my brothers signed the Family Plan in February, so early in March came the bill and we paid, but started to make a mistake in our accounts, an error that said "we could not confirm that you liv...
• 2017-03-31 4:50:17 PM
• 2017-04-01 5:50:24 PM
• icarowill09
• Casual Listener
• 312 Views
• 2 replies
• 0 likes

Double payment

Hey, I was having problems with my automatic payment using iTunes cuz I changed the credit information, but then I updated the information and decided to pay using PayPal, the problem is that now they also charged me the automatic pay on iTunes, what...

• Wehlt
• Newbie
• Hey, I was having problems with my automatic payment using iTunes cuz I changed the credit information, but then I updated the information and decided to pay using PayPal, the problem is that now the...
• 2017-04-01 12:54:07 PM
• 2017-04-01 1:00:52 PM
• MarkPedersen
• Roadie
• 1101 Views
• 1 replies
• 0 likes

Après une période d'essai de 3 mois a 0'99cts

Bonjour À la suite d'une offre d'essai de 3 mois à 0,99cts, j'ai envoyé une résiliation d'abonnement dès le 2ème mois, le 27 février. Spotify n'en a pas tenu compte et m'a débité ce mois ci de 9,99 €. Je n'utilise pas assez ce service pour payer cett...

• Graciani
• Casual Listener
• Bonjour  À la suite d'une offre d'essai de 3 mois à 0,99cts, j'ai envoyé une résiliation d'abonnement dès le 2ème mois, le 27 février.  Spotify n'en a pas tenu compte et m'a débité ce mois...
• 2017-03-29 1:58:02 PM
• 2017-04-01 8:39:11 AM
• Graciani
• Casual Listener
• 535 Views
• 2 replies
• 0 likes

Why am I still being charged after i canceled my spotify premium

• Arzolaa
• Newbie
•    
• 2017-04-01 4:05:02 AM
• 2017-04-01 5:45:32 AM
• Specialworld
• Community Legend
• 955 Views
• 1 replies
• 0 likes

None Spotify Country

I've bought Premium before when they have the pay $10.99 for three months deal, and it had accepted my credit cards before. But as I've tried to pay now for regular service, it says my credit card is from a none spotify country, even though I've used...

• katyagv
• Newbie
• I've bought Premium before when they have the pay $10.99 for three months deal, and it had accepted my credit cards before. But as I've tried to pay now for regular service, it says my credit card is...
• 2017-04-01 4:07:58 AM
• 544 Views
• 0 replies
• 0 likes

Superuser Contribution Charged twice this month

Hi, I attempted to cancel my premium but it renewed the day before i did. I have now joined a family account and have therefore been charged twice for this months subscription. Can you please refund me the charge made on my card.

• shaned90
• Newbie
• Hi, I attempted to cancel my premium but it renewed the day before i did.    I have now joined a family account and have therefore been charged twice for this months subscription.  ...
• 2017-03-29 6:52:09 PM
• 2017-04-01 3:56:54 AM
• ZullyB
• Roadie
• 489 Views
• 1 replies
• 0 likes

Purchasing Premium while Overseas

I've been overseas for over a months for studying, and I've been neglecting my spotify premium subscription before. Just a week ago my premium has ended and I've been blocked from spotify. Does purchasing spotify premium overseas will enable me to us...

• mozartk545
• Newbie
• I've been overseas for over a months for studying, and I've been neglecting my spotify premium subscription before. Just a week ago my premium has ended and I've been blocked from spotify. Does ...
• 2017-03-24 2:31:03 PM
• 2017-04-01 3:56:08 AM
• osornios
• Spotify Star
• 1552 Views
• 1 replies
• 0 likes

account problems

Hello.I signed up to a three month premium trail at 99c. This didn't work (kept putting me back to free standard version) and now that the 3 months is over. My bank account is being charged a monthly service free. How to I get my money back for a ser...

• 65Concord
• Casual Listener
• Hello. I signed up to a three month premium trail at 99c. This didn't work (kept putting me back to free standard version) and now that the 3 months is over. My bank account is being charged a mon...
• 2017-03-31 10:20:43 PM
• 2017-04-01 3:47:53 AM
• 65Concord
• Casual Listener
• 429 Views
• 2 replies
• 0 likes