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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129126 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57777 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
233328 Views
144 replies
13 likes
I was trying to create a common account and just started the process of student by mistake. In the SheeID I was billed but had been warned that this would not happen, I'm not even student, what can I do?
I was trying to create a common account and just started the process of student by mistake. In the SheeID I was billed but had been warned that this would not happen, I'm not even student, what ...
Community Legend
789 Views
1 replies
0 likes
I'm having the same problem!! I got charged $5.99 twice!! when I haven't submitted my documents yet. Everytime you go to the spotify student section they make you enter your credit card details every single time, when it's already on for my current s...
I'm having the same problem!! I got charged $5.99 twice!! when I haven't submitted my documents yet. Everytime you go to the spotify student section they make you enter your credit card details...
Casual Listener
490 Views
2 replies
0 likes
So basically whenever I try to pay with my debit card it says ''Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.''. It has money in it and I can pay for my...
So basically whenever I try to pay with my debit card it says ''Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment...
Community Legend
943 Views
1 replies
0 likes
Hi guys, I was signing up for the student discount but then I had cancel it after already putting my card details (I told it would be okay since it stated it wouldn't charge me before I verified everything?) But um, it still charged me the 3,49€ of t...
Hi guys, I was signing up for the student discount but then I had cancel it after already putting my card details (I told it would be okay since it stated it wouldn't charge me before I verified ever...
Spotify Star
360 Views
1 replies
0 likes
So, I want to pay through mobile because it's the only choice i could use. So i loade my mobile with 140php so that i could pay 1month subscription of premium which is jist 129php. But whenever i try to pay, it ends up saying that my credit is insuff...
So, I want to pay through mobile because it's the only choice i could use. So i loade my mobile with 140php so that i could pay 1month subscription of premium which is jist 129php. But whenever i try...
197 Views
0 replies
0 likes
Hey, thanks for help I paid for my premium pass but it doesn't work,why? My account its like always,i can't download playlist and that all, Thank u
Hey, thanks for help I paid for my premium pass but it doesn't work,why? My account its like always,i can't download playlist and that all, Thank u
Spotify Star
321 Views
5 replies
0 likes
Hi, I started a 1month free trial a couple of days ago, just checked my bank and they have charged me £9.99?
Hi, I started a 1month free trial a couple of days ago, just checked my bank and they have charged me £9.99?
208 Views
0 replies
0 likes
I cannot pay. İts not working. But if I try to pay, every time it get a commission fee.. 2 times 2.5$ usd, 2 times 0.57$ usd. Totally: 6$ usd..but still i couldn't get a premium..From: TurkeyAnd sorry for my bad english
I cannot pay. İts not working. But if I try to pay, every time it get a commission fee.. 2 times 2.5$ usd, 2 times 0.57$ usd. Totally: 6$ usd.. but still i couldn't get a premium.. From: Turkey An...
382 Views
0 replies
0 likes
When is the summer promotion of 3 months of Premium for $0.99 going to come out this year?
When is the summer promotion of 3 months of Premium for $0.99 going to come out this year?
Spotify Star
272 Views
1 replies
0 likes
Hi there, can someone help me please?I looked at my bankaccount last week and noticed that Spotify collected 9,99 euro's twice in one month! I cancelled my Premium account to a Free account now, to find out what happens next month.Has anyone been in ...
Hi there, can someone help me please? I looked at my bankaccount last week and noticed that Spotify collected 9,99 euro's twice in one month! I cancelled my Premium account to a Free account now, to...
Community Legend
406 Views
1 replies
0 likes
I keep trying to press the cancel button before the trial is up, but nothing is happening
I keep trying to press the cancel button before the trial is up, but nothing is happening😡
Spotify Star
467 Views
1 replies
0 likes
Buenas noches. Yo iba a inscribirme a la oferta de spotify para estudiantes y según Spotify no me harían ningún tipo de cargo en mi tarjeta de crédito hasta que finalizara el proceso, pero ahora no quiero esa promoción (no subí ningún archivo a Sheer...
Buenas noches. Yo iba a inscribirme a la oferta de spotify para estudiantes y según Spotify no me harían ningún tipo de cargo en mi tarjeta de crédito hasta que finalizara el proceso, pero a...
181 Views
0 replies
0 likes
I had to update my payment information but since I'm no longer a student it wouldn't allow me to do it because I had not college to put in and there is no option to change to a normal premium account. I now paid for the $120 year premium membership a...
I had to update my payment information but since I'm no longer a student it wouldn't allow me to do it because I had not college to put in and there is no option to change to a normal premium account...
184 Views
0 replies
0 likes
I'm almost giving up on Spotify.I already changed the browser, I already changed my computer ....Not a form of service or Spotify has, I believe another colleague can not help me.
I'm almost giving up on Spotify. I already changed the browser, I already changed my computer .... Not a form of service or Spotify has, I believe another colleague can not help me.
205 Views
0 replies
0 likes
I logged in to my spotify account to Update my payment. I made the transaction (first 2) on my cellphone and the internet keeps going down so i have to refresh the page over again. I got pissed off so i went to my laptop and re_enter my payment again...
I logged in to my spotify account to Update my payment. I made the transaction (first 2) on my cellphone and the internet keeps going down so i have to refresh the page over again. I got pissed off s...
Spotify Star
513 Views
1 replies
0 likes
Mi premium para universitarios no se activa porque no me llega ningún correo de confirmación, pero ya me cobraron primero con mi Facebook y después con una cuenta independiente. Que hago?
Mi premium para universitarios no se activa porque no me llega ningún correo de confirmación, pero ya me cobraron primero con mi Facebook y después con una cuenta independiente. Que hago?
169 Views
0 replies
0 likes
Hey spotify premium I would like you to know that I am not happy with your app and website. To be honest I am a old customer and before I remember paying for spotify premium with a itunes card. But now you have to pay with a credit card, I very mad b...
Hey spotify premium I would like you to know that I am not happy with your app and website. To be honest I am a old customer and before I remember paying for spotify premium with a itunes card. But n...
195 Views
0 replies
0 likes
I upgraded to premium and then applied a gift card for $60, but I was still charged $10. I don't know how to check if my gift card was applied or not or how to fix it.
I upgraded to premium and then applied a gift card for $60, but I was still charged $10. I don't know how to check if my gift card was applied or not or how to fix it.
Roadie
243 Views
1 replies
0 likes
Been trying to update my premium account detalIls regarding payment and billing, have all settings right on my Visa and billing adress is correct yet it still says "oops! Looks like your payment option is having a bad day".. is spotify having technic...
Been trying to update my premium account detal Ils regarding payment and billing, have all settings right on my Visa and billing adress is correct yet it still says "oops! Looks like your payment op...
Casual Listener
672 Views
10 replies
0 likes
If I sign up for premium, then download a bunch of songs on an SD card, then cancel my premium service. Would I still have all those songs saved and able to play with many devices (some of which don't have spotify)
If I sign up for premium, then download a bunch of songs on an SD card, then cancel my premium service. Would I still have all those songs saved and able to play with many devices (some of which don'...
Spotify Star
222 Views
1 replies
0 likes
