Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 82888 Views
- 50 replies
- 4 likes
- 82888 Views
- 50 replies
- 4 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 10259 Views
- 23 replies
- 2 likes
- 10259 Views
- 23 replies
- 2 likes
PLS HELP premium account, BUT stuck with a BB Curve 8520 loan phone Unable so DL APP or Save SD
Any help would be great. Currently have a loan phone and can NOT DL Spotify APP on BB Curve with FIDO any way to save playlist to SD and listen on BB without haveing the app on my loan phone
- Any help would be great. Currently have a loan phone and can NOT DL Spotify APP on BB Curve with FIDO any way to save playlist to SD and listen on BB without haveing the app on my loan phone
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- Spotify Star
- 311 Views
- 1 replies
- 0 likes
- 311 Views
- 1 replies
- 0 likes
Ok, What The Heck Spotify?
I was on the student plan paying $5 a month and now all of a sudden I notice a $15 Spotify charge on my card. I then logged into Spotify to see that I have been upgraded to the Family Premium Plan without asking for it. This is very annoying. And on ...
- I was on the student plan paying $5 a month and now all of a sudden I notice a $15 Spotify charge on my card. I then logged into Spotify to see that I have been upgraded to the Family Premium Plan wi...
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- Casual Listener
- 501 Views
- 1 replies
- 0 likes
- 501 Views
- 1 replies
- 0 likes
Got hacked, the hacker changed my payment plan. No REFUND
My Spotify account got hacked, and the hacker changed my payment plan to a family plan instead of student. When I contacted support, they cancelled my account and did not issue a refund. I specefically said I wanted to KEEP my account, just A REFUND ...
- My Spotify account got hacked, and the hacker changed my payment plan to a family plan instead of student. When I contacted support, they cancelled my account and did not issue a refund. I specefical...
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- Casual Listener
- 1189 Views
- 3 replies
- 0 likes
- 1189 Views
- 3 replies
- 0 likes
No puedo cancelar mi suscripción
Hola, tengo Spotify premium a través de una compañía telefónica (personal). Quiero pasarme al plan familiar de Spotify y no me permite la pagina por estar asociado a personal, tampoco puedo cancelar mi suscripción ya que directamente no tengo esa opc...
- Hola, tengo Spotify premium a través de una compañía telefónica (personal). Quiero pasarme al plan familiar de Spotify y no me permite la pagina por estar asociado a personal, tampoco puedo cancelar ...
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- Community Legend
- 321 Views
- 1 replies
- 0 likes
- 321 Views
- 1 replies
- 0 likes
Solved!! Suspicious Spotify billing on my credit card
Hello, I need help, last month (feb 26rd) I had suspicious transactions on my wife's credit card including a spotify transaction, called the bank and get the credit card cancelled. Got a new credit card and again (march 23rd) a spotify transaction, s...
- Hello, I need help, last month (feb 26rd) I had suspicious transactions on my wife's credit card including a spotify transaction, called the bank and get the credit card cancelled. &n...
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- Community Legend
- 1271 Views
- 1 replies
- 0 likes
- 1271 Views
- 1 replies
- 0 likes
how to pay from i tunes
i am a junior high school student in japan so i dont have any other pavement method how can i pay from i tunesits only one method for me help
- i am a junior high school student in japan so i dont have any other pavement method how can i pay from i tunes its only one method for me help
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- Community Legend
- 464 Views
- 1 replies
- 0 likes
- 464 Views
- 1 replies
- 0 likes
premium da GB a ITALY
ciao, ho un abbonamento premium con scadenza 2018 sottoscritto in gran Bretagna.ora sono di nuovo in italia, non riesco in nessun modo a cambiare il paese.se cambio i dati di pagamento mi da errore, come posso fare?(ho seguito ovviametne le istruzion...
- ciao, ho un abbonamento premium con scadenza 2018 sottoscritto in gran Bretagna. ora sono di nuovo in italia, non riesco in nessun modo a cambiare il paese. se cambio i dati di pagamento mi da erro...
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- Community Legend
- 802 Views
- 3 replies
- 0 likes
- 802 Views
- 3 replies
- 0 likes
Problemas com o perfil
Suspendi minha conta do facebook por alguns dias e quando voltei a usar o Spotify não aparece nem meu nome, nem minha foto e não apareço nas pesquisas. Quando vou em editar perfil, minha conta está vinculada e tudo está ok, inclusive as sugestões de ...
- Suspendi minha conta do facebook por alguns dias e quando voltei a usar o Spotify não aparece nem meu nome, nem minha foto e não apareço nas pesquisas. Quando vou em editar perfil, minha conta está v...
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- 303 Views
- 0 replies
- 0 likes
- 303 Views
- 0 replies
- 0 likes
Trying to upgrade to premium
I've been trying to upgrade to Premium but it keeps saying that the bank is having a bad day does anyone know whether Halifax is stopping Spotify payments
- I've been trying to upgrade to Premium but it keeps saying that the bank is having a bad day does anyone know whether Halifax is stopping Spotify payments
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- Community Legend
- 979 Views
- 1 replies
- 0 likes
- 979 Views
- 1 replies
- 0 likes
CODIGO ERRONEO
Me enviaron el mes gratis para canjear pero cuando quiero hacerlo no me acepta el código. Como funciona?
- Me enviaron el mes gratis para canjear pero cuando quiero hacerlo no me acepta el código. Como funciona?
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- Community Legend
- 517 Views
- 1 replies
- 0 likes
- 517 Views
- 1 replies
- 0 likes
Account Billing
Hello, i paid for the family plan on 3/3/17, so why is spotify already trying to charge me if it's not 4/3/2017 yet? Which is when the next payment is supposed to come out correct?
- Hello, i paid for the family plan on 3/3/17, so why is spotify already trying to charge me if it's not 4/3/2017 yet? Which is when the next payment is supposed to come out correct?
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- Spotify Star
- 982 Views
- 3 replies
- 0 likes
- 982 Views
- 3 replies
- 0 likes
getting charged too much for premium
I am getting charged 129SEK for the premium instead of 99SEK like everyine ese, why??
- I am getting charged 129SEK for the premium instead of 99SEK like everyine ese, why??
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- Community Legend
- 457 Views
- 1 replies
- 0 likes
- 457 Views
- 1 replies
- 0 likes
Unauthorized Spotify Charge
I have a recent charge on my bank statement for $14.99 from Spotify. I did NOT authorize this payment. I didn't even have an account with Spotify until a few minutes ago when I was FORCED to create one to access customer support. I need to resolve th...
- I have a recent charge on my bank statement for $14.99 from Spotify. I did NOT authorize this payment. I didn't even have an account with Spotify until a few minutes ago when I was FORCED to create o...
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- Spotify Star
- 542 Views
- 3 replies
- 0 likes
- 542 Views
- 3 replies
- 0 likes
Getting charged TWICE a month for a subscription I don't even have!!!
I have just gone through my bank acc to find that I have been charged TWICE for my premium and TWICE for my husbands premium! The other thing that has pissed me off is that my husbands Spotify says he is only on the FREE SPOTIFY! When I clearly set h...
- I have just gone through my bank acc to find that I have been charged TWICE for my premium and TWICE for my husbands premium! The other thing that has pissed me off is that my husbands Spotify says h...
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- Community Legend
- 279 Views
- 1 replies
- 0 likes
- 279 Views
- 1 replies
- 0 likes
spotify prepaid card
Please tell me how can i activate my spotify gift card onto my account? i'm using my phone, not a desktop. Thank you
- Please tell me how can i activate my spotify gift card onto my account? i'm using my phone, not a desktop. Thank you
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- Spotify Star
- 429 Views
- 1 replies
- 0 likes
- 429 Views
- 1 replies
- 0 likes
Solved!! They charge me twice
Hi there. I had my premium account and two months ago me and my family bought the premium family account. So i did everything the emails said and i appear as "active" in our family account. This family account is pais by my father's credit card... Bu...
- Hi there. I had my premium account and two months ago me and my family bought the premium family account. So i did everything the emails said and i appear as "active" in our family account. This fami...
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- Community Legend
- 1103 Views
- 3 replies
- 0 likes
- 1103 Views
- 3 replies
- 0 likes
Double Charged
I've been charged also 9.90 € on my visa, but I've already got the familly account witch is 14.90 €/ month... ... nobody by phone, nobody can help ! I've ask my bank to refuse next monthes but It's not professional !
- I've been charged also 9.90 € on my visa, but I've already got the familly account witch is 14.90 €/ month... ... nobody by phone, nobody can help ! I've ask my bank to refuse next...
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- Community Legend
- 715 Views
- 3 replies
- 1 likes
- 715 Views
- 3 replies
- 1 likes
1 month ?
I pay for 1 month at the 28.02.2017 and thouhgt i could use for 1 month(atleast 30 days) but at 28.03.2017 premium is away at only 28 daysIn wich units does spotify count 1 month ?
- I pay for 1 month at the 28.02.2017 and thouhgt i could use for 1 month(atleast 30 days) but at 28.03.2017 premium is away at only 28 days In wich units does spotify count 1 month ?
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- Community Legend
- 648 Views
- 1 replies
- 1 likes
- 648 Views
- 1 replies
- 1 likes
Tendré mi mes gratuito de premium?
Pagué mi mes y ya obtuve mi mes del 27/03/17 al 27/04/17, pero mi pregunta esdonde quedó mi mes gratis que iban a dar? me lo darán despues de que se vensa este mes o no?
- Pagué mi mes y ya obtuve mi mes del 27/03/17 al 27/04/17, pero mi pregunta es donde quedó mi mes gratis que iban a dar? me lo darán despues de que se vensa este mes o no?
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- Casual Listener
- 1989 Views
- 6 replies
- 0 likes
- 1989 Views
- 6 replies
- 0 likes
Re: Payment Problem
I signed up for Spotify premium but I am still on the free Spotify not premium but they are still charging my credit card twice a month this is steeling. Please friction this otherwise I will be force to take further actions legal and comment my comp...
- ...orce to take further actions legal and comment my complaints publicly.
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- Community Legend
- 327 Views
- 1 replies
- 0 likes
- 327 Views
- 1 replies
- 0 likes