Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 174427 Views
- 114 replies
- 12 likes
- 174427 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19391 Views
- 27 replies
- 4 likes
- 19391 Views
- 27 replies
- 4 likes
Payment
I wasn't charged for spotify this month. Still on my account on the bill it says I have payed already. What went wrong here? I don't want to pay twice next month.
- I wasn't charged for spotify this month. Still on my account on the bill it says I have payed already. What went wrong here? I don't want to pay twice next month.
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- Casual Listener
- 175 Views
- 2 replies
- 0 likes
- 175 Views
- 2 replies
- 0 likes
não recebi mês gratuito
fiz a conta como premium, porém não recebi os primeiros 30 dias gratuitos como anunciando.
- fiz a conta como premium, porém não recebi os primeiros 30 dias gratuitos como anunciando.
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- 133 Views
- 0 replies
- 0 likes
- 133 Views
- 0 replies
- 0 likes
Premium Refund
Sadly I had to cancel my premium because I have bills to pay but I canceled it about just less then half a month in to get a refund but it never issued a refund
- Sadly I had to cancel my premium because I have bills to pay but I canceled it about just less then half a month in to get a refund but it never issued a refund
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- Spotify Star
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
Lost my Original Account
I lost my Premium membership to spotify including my playlist 2 months ago but I am continually charged a monthly fee of PH 129.00 every month up to date. I tried to reconnect to Premium at the App Store but when clicking Premium, an amount appears t...
- I lost my Premium membership to spotify including my playlist 2 months ago but I am continually charged a monthly fee of PH 129.00 every month up to date. I tried to reconnect to Premium at the App S...
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- 143 Views
- 0 replies
- 0 likes
- 143 Views
- 0 replies
- 0 likes
Spotify under Maxis to Family Premium
hello. i was previously registered to the premium spotify by Maxis using my fb account. I would like to change to the family premium now but how will I do so without losing all my playlist? After terminating my account with Maxis, will my account be ...
- hello. i was previously registered to the premium spotify by Maxis using my fb account. I would like to change to the family premium now but how will I do so without losing all my playlist? After ter...
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- Casual Listener
- 5025 Views
- 5 replies
- 0 likes
- 5025 Views
- 5 replies
- 0 likes
Credit Card charged more than Subscription
Hello, My Single User subscription was listed at 9.99 + Tax, which should be 10.29, but my credit card is being charged 11.29 for that service. Also, since upgrading to Family Premium, its listed at 14.99, and im being charged 14.99, with no tax bein...
- Hello, My Single User subscription was listed at 9.99 + Tax, which should be 10.29, but my credit card is being charged 11.29 for that service. Also, since upgrading to Family Premi...
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- Spotify Star
- 1519 Views
- 2 replies
- 0 likes
- 1519 Views
- 2 replies
- 0 likes
Problems with Family Subscription
Since Spotify changed the Family Subscription Policy do I have issues trying to add my family to the Subscription. I am guessing it tries to match my Facebook Address with the one that you enter when you add a member.Why the **bleep** does Spotify be...
- Since Spotify changed the Family Subscription Policy do I have issues trying to add my family to the Subscription. I am guessing it tries to match my Facebook Address with the one that you enter when...
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- Community Legend
- 254 Views
- 3 replies
- 0 likes
- 254 Views
- 3 replies
- 0 likes
Audiobooks
Hello dear Spotify community, I Wanted to ask if your audibles, always current Consequences? I am a large Audibles fan of TKKG and The three question marks, therefore wanted to know whether it is also the very new Consequences of the two gives love g...
- Hello dear Spotify community, I Wanted to ask if your audibles, always current Consequences? I am a large Audibles fan of TKKG and The three question marks, therefore wanted to know whether...
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- 131 Views
- 0 replies
- 0 likes
- 131 Views
- 0 replies
- 0 likes
Charge
They still charge me when i cut the premium subscription about 5-6 months ago
- They still charge me when i cut the premium subscription about 5-6 months ago
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- Community Legend
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Student discount not available anymore?
So I just noticed the sections about the student discount, but when I try to visit the link I'm just redirected to the main website. Has the student discount been removed, or is it just a bug?
- So I just noticed the sections about the student discount, but when I try to visit the link I'm just redirected to the main website. Has the student discount been removed, or is it just a bug?
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- Community Legend
- 275 Views
- 3 replies
- 0 likes
- 275 Views
- 3 replies
- 0 likes
Getting charge
Hello I been charge 2 month in a row and we don't have access email or even the app. I want this resolved As soon as possible, please. Contact info: edithlymarie@gmail.com
- Hello I been charge 2 month in a row and we don't have access email or even the app. I want this resolved As soon as possible, please. Contact info: edithlymarie@gmail.com
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- Community Legend
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
keeps getting charged but says subscription is not active
Thought I cancelled my permium subscription, now it shows no history of receipts and im still getting charged.
- Thought I cancelled my permium subscription, now it shows no history of receipts and im still getting charged.
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- Spotify Star
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Rogers Promo with New Device - Spotify Premium Override for 2nd Trial
I want to access the Spotify premium promo with my new device from Rogers...I've had the trial in the past, but I was assured by a rogers technician that you folks could override that, and grant the promo I was promised. Tyler
- I want to access the Spotify premium promo with my new device from Rogers...I've had the trial in the past, but I was assured by a rogers technician that you folks could override that, and grant the ...
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- Spotify Star
- 247 Views
- 1 replies
- 0 likes
- 247 Views
- 1 replies
- 0 likes
Solved!! Charged twice per month
I just paid for a monthly student subscription, and when I checked my bank details spotify has charged me twice as much $5.99. Help please.
- I just paid for a monthly student subscription, and when I checked my bank details spotify has charged me twice as much $5.99. Help please.
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- Spotify Star
- 268 Views
- 1 replies
- 0 likes
- 268 Views
- 1 replies
- 0 likes
Charged multiple times
I set up my account with the student discount and only managed to make it work properly on the 4th attempt. The 4th payment went through correctly but the other 3 are still pending in my account a week later. $18 I do not have access to. I also have ...
- I set up my account with the student discount and only managed to make it work properly on the 4th attempt. The 4th payment went through correctly but the other 3 are still pending in my account a we...
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- Spotify Star
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Me cobraron el premium pero mi cuenta sigue en gratis
Hola, quisiera su ayuda por qué hice el pago de mi cuenta, se cobró pero no se volvió premium mi cuenta. Ya cerré sesión, volví a iniciar y sigue en gratis. Ayuda por favor
- Hola, quisiera su ayuda por qué hice el pago de mi cuenta, se cobró pero no se volvió premium mi cuenta. Ya cerré sesión, volví a iniciar y sigue en gratis. Ayuda por favor
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- Spotify Star
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Solved!! Credit cart area is not seen
Hi, I want to get premium but credit cart area is not seen. I used preum for a while but I canceled it later. Then I lived in Netherlands for two months. Now I am in mu country and I think spotify want me to prove citizenship. I am Turkish am I live ...
- Hi, I want to get premium but credit cart area is not seen. I used preum for a while but I canceled it later. Then I lived in Netherlands for two months. Now I am in mu country and I think spotify wa...
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- Not applicable
- 461 Views
- 2 replies
- 0 likes
- 461 Views
- 2 replies
- 0 likes
Solved!! Double charged accidentally..
Hi, recently I wanted to know more about the Spotify Premium for students. I put down the information needed for payment, clicked continue to check whether i was eligable for the student discount or not. After that the browser lagged out and closed, ...
- Hi, recently I wanted to know more about the Spotify Premium for students. I put down the information needed for payment, clicked continue to check whether i was eligable for the student discount or ...
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- Spotify Star
- 523 Views
- 4 replies
- 0 likes
- 523 Views
- 4 replies
- 0 likes
I am being double charge on my spotify, what should i do?
Just a background, i enrolled online but when my 2yr contract ended with globe, and renewed my acct again, my spotify revert to free. So i enrolled again using another credit card but then i notice that i am still being charged on my first credit car...
- Just a background, i enrolled online but when my 2yr contract ended with globe, and renewed my acct again, my spotify revert to free. So i enrolled again using another credit card but then i notice t...
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- Casual Listener
- 179 Views
- 1 replies
- 0 likes
- 179 Views
- 1 replies
- 0 likes
Upgrade
Hi. Currently have free spotify. Mobile plan covers for premium but cant upgarde without payment to spotify. Mobile provider cannot help.
- Hi. Currently have free spotify. Mobile plan covers for premium but cant upgarde without payment to spotify. Mobile provider cannot help.
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- 219 Views
- 0 replies
- 0 likes
- 219 Views
- 0 replies
- 0 likes