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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70145 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134141 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72311 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255598 Views
156 replies
13 likes
Hey I currently have a premium account and would love to make use of the student discount unfortunatly I can't seem to keep my paypall payment method but can only coose the creditcard is there a reason for this?I don't have a creditcard so it really ...
Hey I currently have a premium account and would love to make use of the student discount unfortunatly I can't seem to keep my paypall payment method but can only coose the creditcard is there a reas...
Spotify Star
682 Views
1 replies
0 likes
Being charged to my debit card for a few months but don't have Spotify. How do I take my card number off? And get my money back?
Being charged to my debit card for a few months but don't have Spotify. How do I take my card number off? And get my money back?
Community Legend
540 Views
1 replies
0 likes
Is there any way to get my playlist back i took forever making it, and after I upgraded it's gone this is ridiculous!!! Any help would be great about to cancel this thing in that mad
Is there any way to get my playlist back i took forever making it, and after I upgraded it's gone this is ridiculous!!! Any help would be great about to cancel this thing in that mad
Spotify Legend
866 Views
4 replies
0 likes
Hi, please can anyone help me for my problem ? When I change my Spotify premium payment information, I get an error saying, "Oh! If you have a problem, please try again or check out the test section help section." I've never experienced anything like...
Hi, please can anyone help me for my problem ? When I change my Spotify premium payment information, I get an error saying, "Oh! If you have a problem, please try again or check out the test section ...
286 Views
0 replies
0 likes
Hi there, I subscribed to Spotify premium for a month (although i think i am being charged twice). Nevertheless, while I was on premium - I downloaded a lot of songs, so I can play it offline. Now that I switched back to spotify basic account, all my...
Hi there, I subscribed to Spotify premium for a month (although i think i am being charged twice). Nevertheless, while I was on premium - I downloaded a lot of songs, so I can pl...
183 Views
0 replies
0 likes
Been trying to update my premium account detalIls regarding payment and billing, have all settings right on my Visa and billing adress is correct yet it still says "oops! Looks like your payment option is having a bad day".. is spotify having technic...
Been trying to update my premium account detal Ils regarding payment and billing, have all settings right on my Visa and billing adress is correct yet it still says "oops! Looks like your payment op...
Casual Listener
752 Views
10 replies
0 likes
Hi, It says get 3 months for 0.00 CAD in the Premium section website. However, when i click the link to subscribe, it only says 30 days instead. How can I get the 3 months?
Hi, It says get 3 months for 0.00 CAD in the Premium section website. However, when i click the link to subscribe, it only says 30 days instead. How can I get the 3 months?
Spotify Legend
353 Views
2 replies
0 likes
Guys, I want to subscribe for the premium spotify, but it's asking me to put a credit card number, and I want to use a Reedem card as my official payment method because I don't have a credit/debit card. How can I do this? Ps. I'm a student and want t...
Guys, I want to subscribe for the premium spotify, but it's asking me to put a credit card number, and I want to use a Reedem card as my official payment method because I don't have a credit/debit ca...
Spotify Star
560 Views
1 replies
0 likes
How can you see when your student discount expires?
How can you see when your student discount expires?
Spotify Star
216 Views
1 replies
0 likes
I signed up for the 7 day trial because it was on my phone but can I change to the 30 day trial? I'm definitely considering doing the premium.
I signed up for the 7 day trial because it was on my phone but can I change to the 30 day trial? I'm definitely considering doing the premium.
Spotify Star
378 Views
3 replies
0 likes
I saw that my friend had a 7 day premium and she told me to get spotify and try it out. How do I get that trial, nothing is popping up.
I saw that my friend had a 7 day premium and she told me to get spotify and try it out. How do I get that trial, nothing is popping up.
Community Legend
5384 Views
3 replies
0 likes
So i opted for the 30 day free trial but in order for me to do so, i must avail for the premium (1, 3 months etc). It redirected me to a page of payment options. So i opted for the pay by cash. I am now a premium user however it says in my profile th...
So i opted for the 30 day free trial but in order for me to do so, i must avail for the premium (1, 3 months etc). It redirected me to a page of payment options. So i opted for the pay by cash. I am ...
Community Legend
3693 Views
5 replies
0 likes
Hi there, I'm a spark customer an wish to cancel credit card payments and swap to the free premium that comes with my cell phone plan. How do I do this?
Hi there, I'm a spark customer an wish to cancel credit card payments and swap to the free premium that comes with my cell phone plan. How do I do this?
Spotify Star
312 Views
1 replies
0 likes
Account stopped being premium
Account stopped being premium
Community Legend
273 Views
1 replies
0 likes
I am currently a premium member on my mobile phone. Considering to purchase a car geared with Spotify, I am curious about whether I would need to pay any additional fee for using Spotify service directly with the built-in-car system (somehow a friend...
I am currently a premium member on my mobile phone. Considering to purchase a car geared with Spotify, I am curious about whether I would need to pay any additional fee for using Spotify service...
Community Legend
323 Views
1 replies
0 likes
To whomever this may concern, I have cancelled my account but they are not refunding the money back to whom do I get a hold of to get a refund?
To whomever this may concern, I have cancelled my account but they are not refunding the money back to whom do I get a hold of to get a refund?
Community Legend
285 Views
1 replies
0 likes
I was offered 6 month premium free trial with my service provider and it has been cancel before the end of of the 6 months. Can some please explain why?
I was offered 6 month premium free trial with my service provider and it has been cancel before the end of of the 6 months. Can some please explain why?
Community Legend
324 Views
3 replies
0 likes
The system will not let me cancel my subscription. All I get is the option to upgrade to premium. This must be cancelled from today!
The system will not let me cancel my subscription. All I get is the option to upgrade to premium. This must be cancelled from today!
Community Legend
262 Views
1 replies
0 likes
I paid Spotify Premium and received the payment confirmation email (I paid on 04/05/2017 via credit card), I performed all the procedures (unplug and uninstall ...) and the problem continues .. I would like To have Spotify Premium because the Free on...
I paid Spotify Premium and received the payment confirmation email (I paid on 04/05/2017 via credit card), I performed all the procedures (unplug and uninstall ...) and the problem continues .. I wou...
Community Legend
377 Views
3 replies
0 likes
Hi, wonder if anyone can answer my questions please? I have the free spotify and log in via my facebook . I'm thinking of upgrading to premium and want to know the following;1. Will I still be able to log in via facebook or will I need to create a Sp...
Hi, wonder if anyone can answer my questions please? I have the free spotify and log in via my facebook . I'm thinking of upgrading to premium and want to know the following;1. Will I still be able t...
Not applicable
682 Views
4 replies
0 likes
