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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75474 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140425 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80906 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270718 Views
159 replies
13 likes
I own thousands of albums that I have carefully selected over the years. I have them all available to play at home. However, when I am away I don't have access to that library. I would like a feature in Spotify that would match all of my local albums...
I own thousands of albums that I have carefully selected over the years. I have them all available to play at home. However, when I am away I don't have access to that library. I w...
Casual Listener
496 Views
1 replies
1 likes
I got charged twice for premium because I was trying to get it and still do not have premium. Im owed a refund. How do I get ahold of spotify? Do they have a phone number? I couldn't find one.
I got charged twice for premium because I was trying to get it and still do not have premium. Im owed a refund. How do I get ahold of spotify? Do they have a phone number? I couldn't find one.
Roadie
457 Views
1 replies
0 likes
The problem here is that spotify charged me the two subcriptions
The problem here is that spotify charged me the two subcriptions
Roadie
469 Views
1 replies
0 likes
I cancelled my premium account back in November 2016 but I have continued to get charged since then. When I look at my account it says that I have a free account. Please advise what I should be doing. Thanks,
I cancelled my premium account back in November 2016 but I have continued to get charged since then. When I look at my account it says that I have a free account. Please advise what I should be doing...
Spotify Star
340 Views
3 replies
0 likes
My little brother clicked in spotify premium but I could stop him but I paid 4.99€ for a thing that I don't order
My little brother clicked in spotify premium but I could stop him but I paid 4.99€ for a thing that I don't order
Roadie
317 Views
1 replies
0 likes
Hi,i have upgraded my Spotify account from premium to premium family. I have choose default the payment debit advice and for may i have paid double, the 9,99€ for premium + 14,99€ for the new premium family account.How to get back the money or dont i...
Hi, i have upgraded my Spotify account from premium to premium family. I have choose default the payment debit advice and for may i have paid double, the 9,99€ for premium + 14,99€ for the new premi...
429 Views
0 replies
0 likes
Need som help..I have to add new payment information to my account (account name tasse) since my old debit card just expired. I've tried adding the new debit card information, with the same error message 4 times in a row, "oops, something happned! pl...
Need som help.. I have to add new payment information to my account (account name tasse) since my old debit card just expired. I've tried adding the new debit card information, with the same error m...
Casual Listener
888 Views
3 replies
0 likes
I'm sharing my account with my friend and when she's using spotify I can't listen to a song because it will change back to what she's listening to, I logged out off all the devices and still nothing even tho I have the master account. Can anyone help...
I'm sharing my account with my friend and when she's using spotify I can't listen to a song because it will change back to what she's listening to, I logged out off all the devices and still nothing ...
Community Legend
535 Views
1 replies
0 likes
I tried to buy the student subscriptions, entered my payment info then it asked for my college, I'm not in college so I went back and purchased the regular 10.99 + tax. Everything is working but when I check my payment I was charged for the student s...
I tried to buy the student subscriptions, entered my payment info then it asked for my college, I'm not in college so I went back and purchased the regular 10.99 + tax. Everything is working but when...
Community Legend
526 Views
1 replies
0 likes
I paid for Spotify premium yesterday and the website says that I have paid but the app is saying I haven't paid. I have logged out and reinstalled the app but it still isn't working what should I do?
I paid for Spotify premium yesterday and the website says that I have paid but the app is saying I haven't paid. I have logged out and reinstalled the app but it still isn't working what should I do?
Spotify Star
468 Views
1 replies
0 likes
Hi, i used to have my account make in argentina, now i transfer to italy and the payment method its the same, my credit card from argentina, but i cant use. I dont have another payment way, please acept my visa card from argentina. 2 months without m...
Hi, i used to have my account make in argentina, now i transfer to italy and the payment method its the same, my credit card from argentina, but i cant use. I dont have another payment way, please ac...
502 Views
0 replies
0 likes
I had to change card details on itunes for my subsrciptions, spotify says paid on itunes for the coming month and yet my spotify account still syas free?? Ive logged out and back in again but no luck?? please help
I had to change card details on itunes for my subsrciptions, spotify says paid on itunes for the coming month and yet my spotify account still syas free?? Ive logged out and back in again bu...
Spotify Star
887 Views
3 replies
0 likes
Hey I currently have a premium account and would love to make use of the student discount unfortunatly I can't seem to keep my paypall payment method but can only coose the creditcard is there a reason for this?I don't have a creditcard so it really ...
Hey I currently have a premium account and would love to make use of the student discount unfortunatly I can't seem to keep my paypall payment method but can only coose the creditcard is there a reas...
Spotify Star
701 Views
1 replies
0 likes
Being charged to my debit card for a few months but don't have Spotify. How do I take my card number off? And get my money back?
Being charged to my debit card for a few months but don't have Spotify. How do I take my card number off? And get my money back?
Community Legend
564 Views
1 replies
0 likes
Is there any way to get my playlist back i took forever making it, and after I upgraded it's gone this is ridiculous!!! Any help would be great about to cancel this thing in that mad
Is there any way to get my playlist back i took forever making it, and after I upgraded it's gone this is ridiculous!!! Any help would be great about to cancel this thing in that mad
Spotify Legend
908 Views
4 replies
0 likes
Hi, please can anyone help me for my problem ? When I change my Spotify premium payment information, I get an error saying, "Oh! If you have a problem, please try again or check out the test section help section." I've never experienced anything like...
Hi, please can anyone help me for my problem ? When I change my Spotify premium payment information, I get an error saying, "Oh! If you have a problem, please try again or check out the test section ...
300 Views
0 replies
0 likes
Hi there, I subscribed to Spotify premium for a month (although i think i am being charged twice). Nevertheless, while I was on premium - I downloaded a lot of songs, so I can play it offline. Now that I switched back to spotify basic account, all my...
Hi there, I subscribed to Spotify premium for a month (although i think i am being charged twice). Nevertheless, while I was on premium - I downloaded a lot of songs, so I can pl...
198 Views
0 replies
0 likes
Been trying to update my premium account detalIls regarding payment and billing, have all settings right on my Visa and billing adress is correct yet it still says "oops! Looks like your payment option is having a bad day".. is spotify having technic...
Been trying to update my premium account detal Ils regarding payment and billing, have all settings right on my Visa and billing adress is correct yet it still says "oops! Looks like your payment op...
Casual Listener
832 Views
10 replies
0 likes
Hi, It says get 3 months for 0.00 CAD in the Premium section website. However, when i click the link to subscribe, it only says 30 days instead. How can I get the 3 months?
Hi, It says get 3 months for 0.00 CAD in the Premium section website. However, when i click the link to subscribe, it only says 30 days instead. How can I get the 3 months?
Spotify Legend
378 Views
2 replies
0 likes
