Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 185022 Views
- 116 replies
- 12 likes
- 185022 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20994 Views
- 28 replies
- 4 likes
- 20994 Views
- 28 replies
- 4 likes
I paid double!
Today I got my premium account on Spotify, and when I paid, I realized that I've done it twice with out noticing, and I can't fixe it because anyone can help me. I don't want to pay two times for one spotify. I have the student offer, so I only have ...
- Today I got my premium account on Spotify, and when I paid, I realized that I've done it twice with out noticing, and I can't fixe it because anyone can help me. I don't want to pay two times for one...
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- Community Legend
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
Problem to change payment method
Hello. I'm currently having problems to change the credit card on my payment method. I tried to insert 5 differents credit cards, my own cards and 2 different people with no success. I even bought a pre-paid card to renew the subscription with no suc...
- Hello. I'm currently having problems to change the credit card on my payment method. I tried to insert 5 differents credit cards, my own cards and 2 different people with no success. I even bought a ...
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- 131 Views
- 0 replies
- 0 likes
- 131 Views
- 0 replies
- 0 likes
Can't invite
I've had Spotify family for the last month. But when the new month started, 2 of my members were just randomly kicked off and now my invite links do not work to get them back in. There's no way the address would have changed since they were already o...
- I've had Spotify family for the last month. But when the new month started, 2 of my members were just randomly kicked off and now my invite links do not work to get them back in. There's no way the a...
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- 132 Views
- 0 replies
- 0 likes
- 132 Views
- 0 replies
- 0 likes
Headspace on Family Subscription
I'm about to upgrade from my own premium account to the £14.99 family account. Does this include Headspace? If not can I add it on somehow?Thanks
- I'm about to upgrade from my own premium account to the £14.99 family account. Does this include Headspace? If not can I add it on somehow? Thanks
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- 499 Views
- 0 replies
- 5 likes
- 499 Views
- 0 replies
- 5 likes
Why can I only pay the student discount premium option with creditcard?
I was very excited to see there was a student discount for Spotify! They did it, they persuade me in paying for a premium service. Full confidence I clicked through all the buttons to get to the first purchase panel, to find out that the only paying ...
- I was very excited to see there was a student discount for Spotify! They did it, they persuade me in paying for a premium service. Full confidence I clicked through all the buttons to get to the...
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- 116 Views
- 0 replies
- 0 likes
- 116 Views
- 0 replies
- 0 likes
Payment issue
I've cancelled my account and I'm hoping not to be charged for this month, I need the money for other thing so no critique of the service whatsoever because it is amazingly lets be honest. Hoping to get my money back as soon as please
- I've cancelled my account and I'm hoping not to be charged for this month, I need the money for other thing so no critique of the service whatsoever because it is amazingly lets be honest. Hoping to ...
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- 113 Views
- 0 replies
- 0 likes
- 113 Views
- 0 replies
- 0 likes
Problema para realizar pago
Tengo problemas para realizar el pago desde hace una semana.Intenté con 3 tarjetas diferentes con fondos suficientes y con ninguna he podido realizar mi pago.
- Tengo problemas para realizar el pago desde hace una semana.Intenté con 3 tarjetas diferentes con fondos suficientes y con ninguna he podido realizar mi pago.
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- 103 Views
- 0 replies
- 0 likes
- 103 Views
- 0 replies
- 0 likes
Spotify Family Subscription- Holiday travels with NEW iPHONE
Hi guys, I am in Europe traveling for 2 weeks, and lost my phone. I am getting a new phone shipped overnight from USA. I have spotify premium right now, and my family back in USA using it. My question is, when I receive my new phone from USA, and log...
- Hi guys, I am in Europe traveling for 2 weeks, and lost my phone. I am getting a new phone shipped overnight from USA. I have spotify premium right now, and my family back in USA us...
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- Community Legend
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Discount Family Subscriptions!
I went from two accounts to a Family Plan by canceling mine and going to my wife's account. Everything seemed fine but I was charged for mine again this month. Why am I charged again for mine when she is listed as the main 'head of household'?
- I went from two accounts to a Family Plan by canceling mine and going to my wife's account. Everything seemed fine but I was charged for mine again this month. Why am I charged again for mine when sh...
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- Community Legend
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
Spotify Premium as a Student but paid 10€ for 2 month
Dear Spotify-Community.I am using spotify student premium now for more than one year. I was always paying the 4,99€ but suddenly charged 9,99€ in March and April. For may I will have to pay 4,99€ again. Maybe some Error occured due to a missing stude...
- Dear Spotify-Community. I am using spotify student premium now for more than one year. I was always paying the 4,99€ but suddenly charged 9,99€ in March and April. For may I will have to pay 4,99€...
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- Spotify Star
- 220 Views
- 1 replies
- 0 likes
- 220 Views
- 1 replies
- 0 likes
Switch from general Premium to Family
I'm using the Premium Version of Spotify. Now, my mum has installed the Spotify Family for us. Do I have to cancel my own Subscription or does it stop automatically because of the consolidation of the accounts?
- I'm using the Premium Version of Spotify. Now, my mum has installed the Spotify Family for us. Do I have to cancel my own Subscription or does it stop automatically because of the consolidation of th...
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- Music Fan
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
Superuser Contribution Customization of playlists (cover and description box)
Getting charged for both Premium and Family plan.How do I get on Family plan and get reimbursed?
- Getting charged for both Premium and Family plan. How do I get on Family plan and get reimbursed?
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- Casual Listener
- 237 Views
- 2 replies
- 0 likes
- 237 Views
- 2 replies
- 0 likes
Gift Card payment for Family subscription
Dear Mr or Mrs SpotifyI originally found your service expensive when you add the monthly payments for a period of one year for one person but when I saw the family premium offer I decided to go for it. I really enjoy listening advertisement free and ...
- Dear Mr or Mrs Spotify I originally found your service expensive when you add the monthly payments for a period of one year for one person but when I saw the family premium offer I decided to go for...
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- Music Fan
- 2784 Views
- 4 replies
- 4 likes
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Family PlanGift Card
- 2784 Views
- 4 replies
- 4 likes
Solved!! Premium for Students
Hi everyone!I sent on Wednesday the request to have Premium as a student, but I still didn't get anything by email.How much do I have to wait?Ps: sorry for my english
- Hi everyone! I sent on Wednesday the request to have Premium as a student, but I still didn't get anything by email. How much do I have to wait? Ps: sorry for my english 💙
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- Regular
- 496 Views
- 4 replies
- 0 likes
- 496 Views
- 4 replies
- 0 likes
Ik heb mijn proef abonnement afgesloten
Hallo, ik heb een proef abonnement genomen op spotify en er staat dat dat proef abonnement loopt tot 14-5-17 en het is nu 2 mei en er is al 10 euro afgeschreven
- Hallo, ik heb een proef abonnement genomen op spotify en er staat dat dat proef abonnement loopt tot 14-5-17 en het is nu 2 mei en er is al 10 euro afgeschreven
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- Community Legend
- 299 Views
- 3 replies
- 0 likes
- 299 Views
- 3 replies
- 0 likes
Suscripción Estudiante Cobro Doble
Al suscribirme como estudiante me ha cobrado el valor respectivo de $ 2.57 USD, Entiendo que lo haya hecho para que una vez que se me haya validado como estudiante tuviera el Premium, sucedió que me llegó el correo de confirmación esta mañana, y al d...
- Al suscribirme como estudiante me ha cobrado el valor respectivo de $ 2.57 USD, Entiendo que lo haya hecho para que una vez que se me haya validado como estudiante tuviera el Premium, sucedió qu...
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- Newbie
- 196 Views
- 2 replies
- 0 likes
- 196 Views
- 2 replies
- 0 likes
I can't login
I don't remember my login or my password. My account was charged almost a month ago and I haven't been able to use the service because I cannot remember the login information. What do I do from here?
- I don't remember my login or my password. My account was charged almost a month ago and I haven't been able to use the service because I cannot remember the login information. What do I d...
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- Community Legend
- 269 Views
- 3 replies
- 0 likes
- 269 Views
- 3 replies
- 0 likes
Solved!! I dont get the premium
at the moment I use Spotify free and want to upgrade to the Premium. Three times I was directed to Paypal an payed for the premium but I don't get the premium. I can't find it im my account. What's going wrong?
- at the moment I use Spotify free and want to upgrade to the Premium. Three times I was directed to Paypal an payed for the premium but I don't get the premium. I can't find it im my account. What's g...
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- Casual Listener
- 448 Views
- 7 replies
- 0 likes
- 448 Views
- 7 replies
- 0 likes
Superuser Contribution Plan Familiar
Hola Queria saber si alguien me podria ayudar con un problema que tengo.No me puedo unir al plan familiar que mi papa esta pagando, me invita y me manda el link para aceptar la invitacion, pero despues me pide ingresar todos mis datos (nombre, calle,...
- Hola Queria saber si alguien me podria ayudar con un problema que tengo. No me puedo unir al plan familiar que mi papa esta pagando, me invita y me manda el link para aceptar la invitacion, p...
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- Newbie
- 853 Views
- 3 replies
- 2 likes
- 853 Views
- 3 replies
- 2 likes
Student subscription
I went on to the student subscription to see if I could be eligible to get the discount and I enter all my card details. When I went on to the next page I could not remember my college ID so I did not go further and it said that I would not be charge...
- I went on to the student subscription to see if I could be eligible to get the discount and I enter all my card details. When I went on to the next page I could not remember my college ID so I did no...
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- Spotify Star
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes