Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
193847 Views
123 replies
12 likes
- 193847 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
22086 Views
28 replies
4 likes
- 22086 Views
- 28 replies
- 4 likes
I got charged 3 times.
I was charged three time for my Spotify student account. And I would like my money back.
I was charged three time for my Spotify student account. And I would like my money back.
Spotify Star
162 Views
1 replies
0 likes
- 162 Views
- 1 replies
- 0 likes
Superuser Contribution Paysafecard Mastercard
Last month I made the payment of spotify with my paysafecard Mastercard card, created in Spain. At the time of paying Spotify told me that the account was from Austria. I contacted the supplier of my card and clarified that everything was correct, th...
Last month I made the payment of spotify with my paysafecard Mastercard card, created in Spain. At the time of paying Spotify told me that the account was from Austria. I contacted the supplier of my...
Roadie
435 Views
1 replies
0 likes
- 435 Views
- 1 replies
- 0 likes
Superuser Contribution No puedo pagar
Llevo un mes intentando pagar, me contacte con Spotify y me dijeron que podría ser problema del banco, me puse en contacto con el banco y todo está en orden, así me pasó con varias tarjetas. Que hago?
Llevo un mes intentando pagar, me contacte con Spotify y me dijeron que podría ser problema del banco, me puse en contacto con el banco y todo está en orden, así me pasó con varias tarjetas. Que hago?
Roadie
217 Views
1 replies
0 likes
- 217 Views
- 1 replies
- 0 likes
Assinei 3 vezes porque havia dado erro e aparece a cobrança 3 vezes no cartão
Fui passar para o premium e havia dado erro, só que quando deu certo (isso na terceira vez), olhei os gastos do meu cartão a aparece o spotify 3 vezes, vai ser cobrado as 3 vezes??
Fui passar para o premium e havia dado erro, só que quando deu certo (isso na terceira vez), olhei os gastos do meu cartão a aparece o spotify 3 vezes, vai ser cobrado as 3 vezes??
200 Views
0 replies
0 likes
- 200 Views
- 0 replies
- 0 likes
Paused Spotify subscription due to credit card problem
Hello, I had a problem with my credit card and Spotify paused my subscription. When I solved the problem with the card the next day, Spotify charged the monthly payment but they didn't activated my premium account. This happened 4 days ago.This is my...
Hello, I had a problem with my credit card and Spotify paused my subscription. When I solved the problem with the card the next day, Spotify charged the monthly payment but they didn't activated my p...
312 Views
0 replies
0 likes
- 312 Views
- 0 replies
- 0 likes
Student Spotify
Tried to register for Spotify for students however my college details weren't accetped, yet I was charged €4.99 twice? Anyone know what to do?
Tried to register for Spotify for students however my college details weren't accetped, yet I was charged €4.99 twice? Anyone know what to do?
Spotify Star
209 Views
1 replies
0 likes
- 209 Views
- 1 replies
- 0 likes
Payment
I wasn't charged for spotify this month. Still on my account on the bill it says I have payed already. What went wrong here? I don't want to pay twice next month.
I wasn't charged for spotify this month. Still on my account on the bill it says I have payed already. What went wrong here? I don't want to pay twice next month.
Casual Listener
179 Views
2 replies
0 likes
- 179 Views
- 2 replies
- 0 likes
não recebi mês gratuito
fiz a conta como premium, porém não recebi os primeiros 30 dias gratuitos como anunciando.
fiz a conta como premium, porém não recebi os primeiros 30 dias gratuitos como anunciando.
137 Views
0 replies
0 likes
- 137 Views
- 0 replies
- 0 likes
Premium Refund
Sadly I had to cancel my premium because I have bills to pay but I canceled it about just less then half a month in to get a refund but it never issued a refund
Sadly I had to cancel my premium because I have bills to pay but I canceled it about just less then half a month in to get a refund but it never issued a refund
Spotify Star
174 Views
1 replies
0 likes
- 174 Views
- 1 replies
- 0 likes
Lost my Original Account
I lost my Premium membership to spotify including my playlist 2 months ago but I am continually charged a monthly fee of PH 129.00 every month up to date. I tried to reconnect to Premium at the App Store but when clicking Premium, an amount appears t...
I lost my Premium membership to spotify including my playlist 2 months ago but I am continually charged a monthly fee of PH 129.00 every month up to date. I tried to reconnect to Premium at the App S...
150 Views
0 replies
0 likes
- 150 Views
- 0 replies
- 0 likes
Spotify under Maxis to Family Premium
hello. i was previously registered to the premium spotify by Maxis using my fb account. I would like to change to the family premium now but how will I do so without losing all my playlist? After terminating my account with Maxis, will my account be ...
hello. i was previously registered to the premium spotify by Maxis using my fb account. I would like to change to the family premium now but how will I do so without losing all my playlist? After ter...
Casual Listener
5041 Views
5 replies
0 likes
- 5041 Views
- 5 replies
- 0 likes
Credit Card charged more than Subscription
Hello, My Single User subscription was listed at 9.99 + Tax, which should be 10.29, but my credit card is being charged 11.29 for that service. Also, since upgrading to Family Premium, its listed at 14.99, and im being charged 14.99, with no tax bein...
Hello, My Single User subscription was listed at 9.99 + Tax, which should be 10.29, but my credit card is being charged 11.29 for that service. Also, since upgrading to Family Premi...
Spotify Star
1559 Views
2 replies
0 likes
- 1559 Views
- 2 replies
- 0 likes
Problems with Family Subscription
Since Spotify changed the Family Subscription Policy do I have issues trying to add my family to the Subscription. I am guessing it tries to match my Facebook Address with the one that you enter when you add a member.Why the **bleep** does Spotify be...
Since Spotify changed the Family Subscription Policy do I have issues trying to add my family to the Subscription. I am guessing it tries to match my Facebook Address with the one that you enter when...
Community Legend
264 Views
3 replies
0 likes
- 264 Views
- 3 replies
- 0 likes
Audiobooks
Hello dear Spotify community, I Wanted to ask if your audibles, always current Consequences? I am a large Audibles fan of TKKG and The three question marks, therefore wanted to know whether it is also the very new Consequences of the two gives love g...
Hello dear Spotify community, I Wanted to ask if your audibles, always current Consequences? I am a large Audibles fan of TKKG and The three question marks, therefore wanted to know whether...
136 Views
0 replies
0 likes
- 136 Views
- 0 replies
- 0 likes
Charge
They still charge me when i cut the premium subscription about 5-6 months ago
They still charge me when i cut the premium subscription about 5-6 months ago
Community Legend
196 Views
1 replies
0 likes
- 196 Views
- 1 replies
- 0 likes
Student discount not available anymore?
So I just noticed the sections about the student discount, but when I try to visit the link I'm just redirected to the main website. Has the student discount been removed, or is it just a bug?
So I just noticed the sections about the student discount, but when I try to visit the link I'm just redirected to the main website. Has the student discount been removed, or is it just a bug?
Community Legend
294 Views
3 replies
0 likes
- 294 Views
- 3 replies
- 0 likes
Getting charge
Hello I been charge 2 month in a row and we don't have access email or even the app. I want this resolved As soon as possible, please. Contact info: edithlymarie@gmail.com
Hello I been charge 2 month in a row and we don't have access email or even the app. I want this resolved As soon as possible, please. Contact info: edithlymarie@gmail.com
Community Legend
200 Views
1 replies
0 likes
- 200 Views
- 1 replies
- 0 likes
keeps getting charged but says subscription is not active
Thought I cancelled my permium subscription, now it shows no history of receipts and im still getting charged.
Thought I cancelled my permium subscription, now it shows no history of receipts and im still getting charged.
Spotify Star
193 Views
1 replies
0 likes
- 193 Views
- 1 replies
- 0 likes
Rogers Promo with New Device - Spotify Premium Override for 2nd Trial
I want to access the Spotify premium promo with my new device from Rogers...I've had the trial in the past, but I was assured by a rogers technician that you folks could override that, and grant the promo I was promised. Tyler
I want to access the Spotify premium promo with my new device from Rogers...I've had the trial in the past, but I was assured by a rogers technician that you folks could override that, and grant the ...
Spotify Star
254 Views
1 replies
0 likes
- 254 Views
- 1 replies
- 0 likes
Solved!! Charged twice per month
I just paid for a monthly student subscription, and when I checked my bank details spotify has charged me twice as much $5.99. Help please.
I just paid for a monthly student subscription, and when I checked my bank details spotify has charged me twice as much $5.99. Help please.
Spotify Star
274 Views
1 replies
0 likes
- 274 Views
- 1 replies
- 0 likes