Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 90140 Views
- 56 replies
- 5 likes
- 90140 Views
- 56 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11350 Views
- 24 replies
- 2 likes
- 11350 Views
- 24 replies
- 2 likes
Superuser Contribution Using free spotify through Rogers
Hey guys, signed a new phone contract and it comes with 6 months premium. I've used this before and am a current premium user, so it won't let me use the 6 months free again. If I delete my account and reopen it would it allow me to use that promo, o...
- Hey guys, signed a new phone contract and it comes with 6 months premium. I've used this before and am a current premium user, so it won't let me use the 6 months free again. If I delete my account a...
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- Roadie
- 609 Views
- 1 replies
- 0 likes
- 609 Views
- 1 replies
- 0 likes
Subscibtion but says free
I have Subcribtion over my Provider Salt since 10.4.2016. But My Account say i'm sill free. I tried to login new on any divice but didn't workd. i'm using the right login i check it whit my provider.
- I have Subcribtion over my Provider Salt since 10.4.2016. But My Account say i'm sill free. I tried to login new on any divice but didn't workd. i'm using the right login i check it whit my provider.
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- Casual Listener
- 771 Views
- 2 replies
- 0 likes
- 771 Views
- 2 replies
- 0 likes
Change payment
Please, how do I change the payment by credit card to bank slip?
- Please, how do I change the payment by credit card to bank slip?
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- Community Legend
- 724 Views
- 1 replies
- 0 likes
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Premium
- 724 Views
- 1 replies
- 0 likes
My payment is not working
Hey I have Spotify premium and I have it for 3 months now. 1 month was for tree, 2 everything went OK but now they say that they didn't get my money and when I try to upgrade my profile it is still not working and they say they gonna delete my profil...
- Hey I have Spotify premium and I have it for 3 months now. 1 month was for tree, 2 everything went OK but now they say that they didn't get my money and when I try to upgrade my profile it is still n...
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- Community Legend
- 529 Views
- 1 replies
- 0 likes
- 529 Views
- 1 replies
- 0 likes
Will I get my money back?
I cancelled my subscription right after they charged me, will i get my money back?
- I cancelled my subscription right after they charged me, will i get my money back?
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- Spotify Star
- 608 Views
- 1 replies
- 0 likes
- 608 Views
- 1 replies
- 0 likes
I am being charged through my bank and Vodafone mobile phone
Hi I am paying for my subscription through both my phone bill and bank account, can i get a refund or have at least one of them stopped
- Hi I am paying for my subscription through both my phone bill and bank account, can i get a refund or have at least one of them stopped
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- Community Legend
- 671 Views
- 1 replies
- 0 likes
- 671 Views
- 1 replies
- 0 likes
Re: i pay for premium on my sprint bill but still have free???
I am paying for premium through sprint but my subscription shows free please advise
- I am paying for premium through sprint but my subscription shows free please advise
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- Community Legend
- 636 Views
- 1 replies
- 0 likes
- 636 Views
- 1 replies
- 0 likes
Spotify appear to be ignoring my request to cancel my subscription. How can I get them to stop?
I cancelled my subscription WEEKS ago on line, but the money is still being taken from my credit card. I would like Spotify to confirm in writing that this is going to stop. How can I arrange this.
- I cancelled my subscription WEEKS ago on line, but the money is still being taken from my credit card. I would like Spotify to confirm in writing that this is going to stop. How can I arr...
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- Community Legend
- 1790 Views
- 3 replies
- 0 likes
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Account
- 1790 Views
- 3 replies
- 0 likes
Accidentally bought premium
Hello, I was meant to renew my subscription using the student discount, but without realising purchased the full price subscription at £9.99. Is it possible to get this refunded/get an extra month added because I'm now linked with UniDays? I purchase...
- Hello, I was meant to renew my subscription using the student discount, but without realising purchased the full price subscription at £9.99. Is it possible to get this refunded/get...
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- Spotify Star
- 1378 Views
- 1 replies
- 0 likes
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PremiumSubscription
- 1378 Views
- 1 replies
- 0 likes
Problems with Premium Abonnement
Hey there Currently I am in New Zealand and I got a Spotify Premium Abonnement with Spark. Yesterday I cancelled it and therefore it should turn into the Free Spotify Account. I need the the Free Account to join my family Membership in Germany. But I...
- Hey there 🙂 Currently I am in New Zealand and I got a Spotify Premium Abonnement with Spark. Yesterday I cancelled it and therefore it should turn into the Free Spotify Account. I need the the Free ...
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- Casual Listener
- 853 Views
- 2 replies
- 0 likes
- 853 Views
- 2 replies
- 0 likes
losing music and cancelled subscription
my husband decided to be a smart **bleep** and cancel my daughter's family subscription to spotify that she had on her ipod. she just came in crying and said she lost over 800 songs. if i sign her up for a student premium account, is there any way of...
- my husband decided to be a smart **bleep** and cancel my daughter's family subscription to spotify that she had on her ipod. she just came in crying and said she lost over 800 songs. if i...
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- Community Legend
- 989 Views
- 3 replies
- 0 likes
- 989 Views
- 3 replies
- 0 likes
3 month 99p deal
I can't cancel my 3 month 99p trial. When I go to subscription it just says I'm on a free trial? Their is no cancellation box! It says in the T&C that all offers after the trial period will continue at the normal monthly premium and I will be charged...
- I can't cancel my 3 month 99p trial. When I go to subscription it just says I'm on a free trial? Their is no cancellation box! It says in the T&C that all offers after the trial period will conti...
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- Spotify Star
- 889 Views
- 3 replies
- 0 likes
- 889 Views
- 3 replies
- 0 likes
Cant get subscription
Every card I try it says sorry looks like your bank is having a bad day...
- Every card I try it says sorry looks like your bank is having a bad day...😒😒😒
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- Community Legend
- 753 Views
- 3 replies
- 0 likes
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Subscription
- 753 Views
- 3 replies
- 0 likes
Superuser Contribution Cant get premium
When I enter my card information, it says that I have not entered my expiration date. Im at the end of my 3 month $0.99 trial. This happens on the app and on the website. I tried a couple different formats for the date and nothing has registered.
- When I enter my card information, it says that I have not entered my expiration date. Im at the end of my 3 month $0.99 trial. This happens on the app and on the website. I tried a couple different f...
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- Roadie
- 621 Views
- 1 replies
- 0 likes
- 621 Views
- 1 replies
- 0 likes
Presentkort
Jag fick Spotify premium av min mor i julklapp men jag hittar inte var jag ska slå in koden nån stans? Förut var det i kassan när man köper online men hittar inte de nu
- Jag fick Spotify premium av min mor i julklapp men jag hittar inte var jag ska slå in koden nån stans? Förut var det i kassan när man köper online men hittar inte de nu
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- Newbie
- 1355 Views
- 2 replies
- 0 likes
- 1355 Views
- 2 replies
- 0 likes
Converting to a Premium acct when one user has an iTunes for Spotify acct.
I am hoping to get a straight answer. WE are a family of four who wants to convert to a family Spotify account. The problem is my son has had a Spotify through iTunes for the last 1.5 years and my daughter has a student account through Spotify. My re...
- I am hoping to get a straight answer. WE are a family of four who wants to convert to a family Spotify account. The problem is my son has had a Spotify through iTunes for the last 1.5 yea...
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- Roadie
- 1331 Views
- 1 replies
- 0 likes
- 1331 Views
- 1 replies
- 0 likes
Substituir cartão crédito
Ola, quero substituir o cartão de crédito e não consigo. O sistema não reconhece meu cartão de crédito da bandeira elo, informando que o cartão é inválido em mensagem. o que faço? Caso não seja consertado isso, terei de cancelar minha conta.
- Ola, quero substituir o cartão de crédito e não consigo. O sistema não reconhece meu cartão de crédito da bandeira elo, informando que o cartão é inválido em mensagem. o que faço? Caso não s...
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- Spotify Star
- 1069 Views
- 1 replies
- 0 likes
- 1069 Views
- 1 replies
- 0 likes
Unlinking Fido subscription
Hi there!I recently made a change to the ownership of my Fido account and I had to delink my old account from premium. After this was done I was told that I would be able to login to the Fido hub and relink my account to premium. BUT every time I try...
- Hi there! I recently made a change to the ownership of my Fido account and I had to delink my old account from premium. After this was done I was told that I would be able to login to the Fido hub...
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- 674 Views
- 0 replies
- 0 likes
- 674 Views
- 0 replies
- 0 likes
Why am I paying
Hi my bank account is being charged 9.99 but it says my account is free ?
- Hi my bank account is being charged 9.99 but it says my account is free ?
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- Spotify Star
- 877 Views
- 1 replies
- 0 likes
- 877 Views
- 1 replies
- 0 likes
Solved!! Payments
Hi - I already pay for Spotify Premium but was gifted a 6 month premium code. I have applied this code to my account but will Spotify still charge my account for the next six months? Or do I need to cancel the payments and then set up again in six mo...
- Hi - I already pay for Spotify Premium but was gifted a 6 month premium code. I have applied this code to my account but will Spotify still charge my account for the next six months? Or do I need to ...
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- Casual Listener
- 1259 Views
- 2 replies
- 0 likes
- 1259 Views
- 2 replies
- 0 likes