Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 167226 Views
- 110 replies
- 12 likes
- 167226 Views
- 110 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18644 Views
- 27 replies
- 4 likes
- 18644 Views
- 27 replies
- 4 likes
Solved!! Premium não está caindo na minha conta
Efetuei o pagamento no dia 22/04/17, hoje dia 24/04/17 ainda não caiu o premium em minha conta do spotify.
- Efetuei o pagamento no dia 22/04/17, hoje dia 24/04/17 ainda não caiu o premium em minha conta do spotify.
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- Spotify Star
- 452 Views
- 2 replies
- 0 likes
- 452 Views
- 2 replies
- 0 likes
Solved!! Payment method change
Hi there, I have a prepaid subscription that goes til sep. If I change my pay method, right now, for credit card, what happens with that premium time I still have? Will I be able to use it after I cancel the credit card payment? Or I will continue us...
- Hi there, I have a prepaid subscription that goes til sep. If I change my pay method, right now, for credit card, what happens with that premium time I still have? Will I be able to use it aft...
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- Community Legend
- 1306 Views
- 3 replies
- 0 likes
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cardcreditmethodPaymentprepaid
- 1306 Views
- 3 replies
- 0 likes
Solved!! Payment Problem
Hi I started my Spotify premium in 24th December 2016 according to my receipts. I was supposed to pay 9 Swedish crowns for 3 months and then 99 crowns per month after that. However, according to Spotify, I should pay 99 crowns for third of March. But...
- Hi I started my Spotify premium in 24th December 2016 according to my receipts. I was supposed to pay 9 Swedish crowns for 3 months and then 99 crowns per month after that. Ho...
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- Community Legend
- 742 Views
- 3 replies
- 0 likes
- 742 Views
- 3 replies
- 0 likes
Solved!!Superuser Contribution Gifting Premium
Hello. As you all know, you cannot send gift cards sold on SPOTIFY.COM to another user if both are across borders. So, I tried to buy a few months premium for my girlfriend through her account using my bank card... the website won`t let me do this ei...
- Hello. As you all know, you cannot send gift cards sold on SPOTIFY.COM to another user if both are across borders. So, I tried to buy a few months premium for my girlfriend through her...
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- Newbie
- 568 Views
- 3 replies
- 0 likes
- 568 Views
- 3 replies
- 0 likes
Suscripción estudiantes
Tras meter los datos de la tarjeta de crédito, me pedía validar lo de ser estudiante y se me cerró la página, ahora vuelvo a abrirla y me dice que no soy premium, me han facturado ya la mensualidad y nose como seguir el proceso para ser premium. Grac...
- Tras meter los datos de la tarjeta de crédito, me pedía validar lo de ser estudiante y se me cerró la página, ahora vuelvo a abrirla y me dice que no soy premium, me han facturado ya la mensualidad y...
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- Newbie
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Premium features are no longer there
Rogers (cable company) offered 6 months free premium subscription in end of February of 2017.Just a 2 months into my subscription, I no longer have the premium feature in my spodify account. I logged out and in and contacted Rogers, but I have yet to...
- Rogers (cable company) offered 6 months free premium subscription in end of February of 2017. Just a 2 months into my subscription, I no longer have the premium feature in my spodify account. ...
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- Spotify Star
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
value Added Tax
Why do I have an additional charge for Value added tax? During the autorenewal of my spotify premium, the spotify notified me that I don't have sufficient fund in my globe account even though I have a Php130.00 load. So I bought another 20 peso load ...
- Why do I have an additional charge for Value added tax? During the autorenewal of my spotify premium, the spotify notified me that I don't have sufficient fund in my globe account even though I have ...
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- Community Legend
- 1973 Views
- 2 replies
- 0 likes
- 1973 Views
- 2 replies
- 0 likes
Debit de paiment sur un compte desactivé
Bonjour,J'avais un compte spotify premium avec mon compte facebook mais ce compte facebook à été desactivé donc je ne peux plus me connecté dessus, j'ai recrée un compte premium sans facebook et je reçoit 2 débits différent sur mon compte bancaire ch...
- Bonjour, J'avais un compte spotify premium avec mon compte facebook mais ce compte facebook à été desactivé donc je ne peux plus me connecté dessus, j'ai recrée un compte premium sans facebook et je...
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- Community Legend
- 213 Views
- 1 replies
- 0 likes
- 213 Views
- 1 replies
- 0 likes
Solved!! Just bought Premium and got 3 payments on credit card HELP
Hi, I just bought Premium for students (from Free) and the day I did it (April 22) they charged two payments of $2.75 to my bank credit card, probably because internet connection went down and then back, and now (April 24) I got approved and they cha...
- Hi, I just bought Premium for students (from Free) and the day I did it (April 22) they charged two payments of $2.75 to my bank credit card, probably because internet connection went down and t...
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- Community Legend
- 257 Views
- 1 replies
- 0 likes
- 257 Views
- 1 replies
- 0 likes
student discount
My boyfriend and i recently broke up. We had a spotify account together and i was using my name and school info. Now that we arent together i canceled that payment info. I now have made my own account but it will not let me use my school information....
- My boyfriend and i recently broke up. We had a spotify account together and i was using my name and school info. Now that we arent together i canceled that payment info. I now have made my own accoun...
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- Community Legend
- 366 Views
- 5 replies
- 0 likes
- 366 Views
- 5 replies
- 0 likes
Can't get access to Premium for Family
My mum got Premium for Family and sent me an invitation. When I tried to accept it, it said I had already joined in, which isn't true. What do I do?
- My mum got Premium for Family and sent me an invitation. When I tried to accept it, it said I had already joined in, which isn't true. What do I do?
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- Community Legend
- 240 Views
- 3 replies
- 0 likes
- 240 Views
- 3 replies
- 0 likes
Superuser Contribution No puedo agregar en Spotify premium
Quiero agregar una cuenta a mi Spotify premium, cuando dicha cuenta acepta la invitación le piden llegar unos datos y al finalizar aparece que no puede unirse a spotify premium porque no puede confirmar que reside en la misma dirección del titular, p...
- Quiero agregar una cuenta a mi Spotify premium, cuando dicha cuenta acepta la invitación le piden llegar unos datos y al finalizar aparece que no puede unirse a spotify premium porque no puede confir...
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- Roadie
- 246 Views
- 1 replies
- 0 likes
- 246 Views
- 1 replies
- 0 likes
New User but I can't download
I've just signed up and am currently on my free Premium trial but I need to downlaod a playlist for a party where there is no wifi. It doesnt work as there is no Download Button. Can you please advise on where I'm going wrong? It's getting quite frus...
- I've just signed up and am currently on my free Premium trial but I need to downlaod a playlist for a party where there is no wifi. It doesnt work as there is no Download Button. Can you please advis...
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- Community Legend
- 240 Views
- 1 replies
- 1 likes
- 240 Views
- 1 replies
- 1 likes
Superuser Contribution Problemas con Plan Familiar Premium
Cuando me envian la invitacion al plan familiar, lleno todos los requisitos que me exijen pero al momento al que le doy confirmar me dice que la direccion esta erronea.
- Cuando me envian la invitacion al plan familiar, lleno todos los requisitos que me exijen pero al momento al que le doy confirmar me dice que la direccion esta erronea.
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- Roadie
- 244 Views
- 1 replies
- 0 likes
- 244 Views
- 1 replies
- 0 likes
Solved!! Payment for student discount
Hey, Spotify community!I have a problem...I tried to get the student discount thing, but I did not know that is it was only for college students, and I don't know how, but I accidently clicked next, and now I have lost 50 danish money. Can you guys d...
- Hey, Spotify community! I have a problem... I tried to get the student discount thing, but I did not know that is it was only for college students, and I don't know how, but I accidently clicked ...
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- Community Legend
- 626 Views
- 3 replies
- 0 likes
- 626 Views
- 3 replies
- 0 likes
Started a Family vut they can't redeem the token
I'm a Premium and started a family with 2 more family members but they can't redeem the tokens. Message that appears is that premium code is not valid. Do I have to re-invite them?
- I'm a Premium and started a family with 2 more family members but they can't redeem the tokens. Message that appears is that premium code is not valid. Do I have to re-invite them?
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- Spotify Star
- 272 Views
- 1 replies
- 0 likes
- 272 Views
- 1 replies
- 0 likes
Solved!! Repostas no e-mail
Ola,Recentemente eu necessitei de ajuda na comunidade e após comentar no forum recebo e-mail dos usuarios que estão comentando o assunto, existe uma maneira de cancelar esses e-mail? ou devo excluir todas as conversas que tive no forum? Obs: não loca...
- Ola, Recentemente eu necessitei de ajuda na comunidade e após comentar no forum recebo e-mail dos usuarios que estão comentando o assunto, existe uma maneira de cancelar esses e-mail? ou devo excl...
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- Spotify Star
- 402 Views
- 3 replies
- 0 likes
- 402 Views
- 3 replies
- 0 likes
Signed up for Premium but still getting ads?
Signed up for Premium but not getting the service - still getting ads etx
- Signed up for Premium but not getting the service - still getting ads etx
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- Community Legend
- 291 Views
- 1 replies
- 0 likes
- 291 Views
- 1 replies
- 0 likes
Cobrança Premium estudante
Eu já tinha a conta Premium e ontem me inscrevi na Premium estudante. Uma cobrança de R$10,00 foi feita no meu cartão no mesmo momento . Não entendi o motivo dessa cobrança, se a mensalidade é de R$8,50 e mesmo já sim eu já havia pago o valor das men...
- Eu já tinha a conta Premium e ontem me inscrevi na Premium estudante. Uma cobrança de R$10,00 foi feita no meu cartão no mesmo momento . Não entendi o motivo dessa cobrança, se a mensalidade é de R$8...
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- Spotify Star
- 225 Views
- 1 replies
- 0 likes
- 225 Views
- 1 replies
- 0 likes
I have been charged twice for one month
Hello, I have been charge twice, first time for ordinary subscription, than I have found that there is possibility to get discount as a student, and opted for it.Now I can see that I was charged for ordinay subscritpion and for student. How can I get...
- Hello, I have been charge twice, first time for ordinary subscription, than I have found that there is possibility to get discount as a student, and opted for it. Now I can see that I was charged fo...
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- Spotify Star
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes