Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 184675 Views
- 116 replies
- 12 likes
- 184675 Views
- 116 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20987 Views
- 28 replies
- 4 likes
- 20987 Views
- 28 replies
- 4 likes
7 day free trial
I wanted to use the 7 day free trial to see if I wanted to get the premium, I had it a few years ago but i don't properly remember what it was like. I didn't want to buy premium and realise that free was just as good so I decided I would get the 7 da...
- I wanted to use the 7 day free trial to see if I wanted to get the premium, I had it a few years ago but i don't properly remember what it was like. I didn't want to buy premium and realise that free...
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- Spotify Star
- 480 Views
- 2 replies
- 0 likes
- 480 Views
- 2 replies
- 0 likes
Change of place premium
So I was previously based in the UK, where I paid for premium. After university, I moved back to the US; however, the payment was still charged to the UK card. I tried to pay with my US credit card for premium, but it won't accept my payment. Further...
- So I was previously based in the UK, where I paid for premium. After university, I moved back to the US; however, the payment was still charged to the UK card. I tried to pay with my US credit card f...
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- Spotify Star
- 220 Views
- 1 replies
- 0 likes
- 220 Views
- 1 replies
- 0 likes
Premium
Signed up. Provided my cc information for premium and it has me on standard. I don't want to be charged double.
- Signed up. Provided my cc information for premium and it has me on standard. I don't want to be charged double.
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- Spotify Star
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Would like to renew my student discount and never received an email
I am still a student but have been getting charged 9.99/mo after my 12 months expired; I never saw an email to renew my 12 months after that. How do I contact spotify to get my discount again?
- I am still a student but have been getting charged 9.99/mo after my 12 months expired; I never saw an email to renew my 12 months after that. How do I contact spotify to get my discount again?
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- Spotify Star
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Solved!! restart subscription where's my playlists?
I want to re-start my Premium Subscription, how can I retrieve my old playlists?
- I want to re-start my Premium Subscription, how can I retrieve my old playlists?
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- Spotify Star
- 319 Views
- 1 replies
- 0 likes
- 319 Views
- 1 replies
- 0 likes
Changing country if other people are in my family membership?
So my predicament is, I'm currently the administrator for my family subscription in Australia. I'm looking into overseas work (engineer) and was wondering, if I changed my country while I have my family still in Australia, will they all be booted out...
- So my predicament is, I'm currently the administrator for my family subscription in Australia. I'm looking into overseas work (engineer) and was wondering, if I changed my country while I have my fam...
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- Spotify Star
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
Solved!! Canceling Subscription Day I Got it
If I cancel my subscription the same day I bought it will it instantly not let me use it for the rest of the month?
- If I cancel my subscription the same day I bought it will it instantly not let me use it for the rest of the month?
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- Roadie
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
Charged but I don't have premium
I was sighing up to get the student discount and I put my card info in and everything, at the end I had to verify my college, didn't know it was for college students so I backed out. Why am I still being charged $5? My subscription status is still fr...
- I was sighing up to get the student discount and I put my card info in and everything, at the end I had to verify my college, didn't know it was for college students so I backed out. Why am I still b...
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- Casual Listener
- 209 Views
- 2 replies
- 0 likes
- 209 Views
- 2 replies
- 0 likes
Upgraded to family premium but still getting charged
I upgraded to family premium, but have just been charged for my old, single person premium subscription, despite the site saying that i can upgrade and all charges for the old one would automatically stop. I upgraded over a month ago now!
- I upgraded to family premium, but have just been charged for my old, single person premium subscription, despite the site saying that i can upgrade and all charges for the old one would automatically...
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- Roadie
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
Cancel
I want to cancel all services I have with Spotify
- I want to cancel all services I have with Spotify
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- Community Legend
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
student premium account subscription
Hi guys,I have subscribed to a student account, which says it takes few days to verify my valid student ID. It's been 8 days Spotify holding my money twice, neither I got any reply from them nor student validity. Please help me.Kind regards,Arbaaz
- Hi guys, I have subscribed to a student account, which says it takes few days to verify my valid student ID. It's been 8 days Spotify holding my money twice, neither I got any reply from them ...
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- Newbie
- 130 Views
- 1 replies
- 0 likes
- 130 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify família
Os membros dá minha família foram tirados pois falam que não fazem parte da minha família, o endereço é o mesmo, tudo igual....O que fazer ?
- Os membros dá minha família foram tirados pois falam que não fazem parte da minha família, o endereço é o mesmo, tudo igual....O que fazer ?
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- Newbie
- 476 Views
- 7 replies
- 0 likes
- 476 Views
- 7 replies
- 0 likes
Superuser Contribution Re: Premium for Students
Hola, llevo intentando realizar el paso a premiun mediante la promoción de estudiantes dos días. Les he enviado el expediente y mi matrícula donde aparece todo lo que me piden. Me gustaría que alguien me diese una solución. Gracias de antemano!
- Hola, llevo intentando realizar el paso a premiun mediante la promoción de estudiantes dos días. Les he enviado el expediente y mi matrícula donde aparece todo lo que me piden. Me gustaría que alguie...
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- Not applicable
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
I can`t pay spotify with my card
I paid spotify with a debit card, but this lost me and i change the card, but now spotify rejects my card and I can´t pay. Spotify shows me an error of my card, but my card is good because a buy somethings by internet. Please, help me with this, beca...
- I paid spotify with a debit card, but this lost me and i change the card, but now spotify rejects my card and I can´t pay. Spotify shows me an error of my card, but my card is good because...
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- Newbie
- 219 Views
- 2 replies
- 0 likes
- 219 Views
- 2 replies
- 0 likes
Pagamento
Ho fatto l' annullare dell' abbonamento a Spotify Premium ma ho sempre l'addebito di 9, 99 dalla carta
- Ho fatto l' annullare dell' abbonamento a Spotify Premium ma ho sempre l'addebito di 9, 99 dalla carta
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- 122 Views
- 0 replies
- 0 likes
- 122 Views
- 0 replies
- 0 likes
Change of Plan
I change my plan from Premium to a memeber of a Family Plan, but I am not able to cancel my Premium account and I have to make to 2 payments every month. Please advise how can I cancel my Premium account? Thank you in advance for your prompt response...
- I change my plan from Premium to a memeber of a Family Plan, but I am not able to cancel my Premium account and I have to make to 2 payments every month. Please advise how can I cancel my Pr...
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- Community Legend
- 313 Views
- 5 replies
- 0 likes
- 313 Views
- 5 replies
- 0 likes
Solved!! Student Account got charged even though not subscribed for it
Hi there! I tried to sign up for the student discount, but my school was not available so I cancelled the subscription process and did not get it. I still got charged for it though now and don't have a premium account! I can't find any email address ...
- Hi there! I tried to sign up for the student discount, but my school was not available so I cancelled the subscription process and did not get it. I still got charged for it though now and don't have...
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- Community Legend
- 281 Views
- 1 replies
- 0 likes
- 281 Views
- 1 replies
- 0 likes
Fido 6 months subscription
I'Ve change my Fido suscription and they tell me I'm gonna have Spotify Premium for free for 6 months. I already had Spotify Premium free with another promo. Now I'm back to regular since the first promo is over...However I still have 4+ months with ...
- I'Ve change my Fido suscription and they tell me I'm gonna have Spotify Premium for free for 6 months. I already had Spotify Premium free with another promo. Now I'm back to regular...
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- Not applicable
- 419 Views
- 1 replies
- 0 likes
- 419 Views
- 1 replies
- 0 likes
Öğrenci indirimi ödeme sorunu
öğrenci indiriminden yararlanmak için kart bilgilerimi vesaire girdim kattan para çekti ancak üniversite öğrencisi olmamam nedeniyle(lise öğrencisiyim) premiumu alamadım paramda iade edilmedi. Sonuç olarak para ödememe rağmen premium alamadım para ia...
- öğrenci indiriminden yararlanmak için kart bilgilerimi vesaire girdim kattan para çekti ancak üniversite öğrencisi olmamam nedeniyle(lise öğrencisiyim) premiumu alamadım paramda iade edilmedi. Sonuç ...
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- 205 Views
- 0 replies
- 0 likes
- 205 Views
- 0 replies
- 0 likes
Pago
Buenos días, el viernes 21 de abril realice el pago de spotify premium y me llego el correo de confirmación con el recibo, la aplicación la inicie hoy día y me salía un mensaje de que no se pasó el pago. Revise mi extracto de mi tarjeta de crédito y ...
- Buenos días, el viernes 21 de abril realice el pago de spotify premium y me llego el correo de confirmación con el recibo, la aplicación la inicie hoy día y me salía un mensaje de que no se pasó el p...
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- 140 Views
- 0 replies
- 0 likes
- 140 Views
- 0 replies
- 0 likes