Premium subscription has stopped working

My Spotify subscription is paid for through my Vodafone contract but has suddenly stopped working? I have contacted vodaphone and they have advised me that everything is in order and that Spotify is still linked to my account on their system. Please ...

• slough
• Newbie
• My Spotify subscription is paid for through my Vodafone contract but has suddenly stopped working? I have contacted vodaphone and they have advised me that everything is in order and that Spotify is ...
• 2017-03-30 11:39:09 PM
• 2017-04-01 3:38:59 AM
• osornios
• Spotify Star
• 448 Views
• 1 replies
• 0 likes

Charged twice

I was charged with Spotify premium twice this month first one being on March 9th which I was aware of. A week later I decided to cancel my subscription which ends in the beginning of April. But Spotify charged me another time on the 27th this month, ...

• Josuec09
• Newbie
• I was charged with Spotify premium twice this month first one being on March 9th which I was aware of. A week later I decided to cancel my subscription which ends in the beginning of April. But Spoti...
• 2017-03-31 1:54:23 PM
• 2017-04-01 3:36:34 AM
• osornios
• Spotify Star
• 459 Views
• 1 replies
• 0 likes

Already paid but not yet subscribed to premium

I already paid premium but I paid with cash. I already logged out of my account but I still get advertisements and I cannot download the songs. How can I subscribe or could I at least have my money back if it doesn't work?

• jewelalala
• Newbie
• I already paid premium but I paid with cash. I already logged out of my account but I still get advertisements and I cannot download the songs. How can I subscribe or could I at least have my money b...
• 2017-03-31 2:25:59 PM
• 2017-04-01 3:35:43 AM
• osornios
• Spotify Star
• 365 Views
• 1 replies
• 0 likes

Using spotify premium with Fido

I'm a Fido customer and the past two years I migrated my Spotify premium account to my Fido monthly plan. Since last month, my Fido account shows my account as premieum but I only get Spotify Free. I trued re-registering through Spotify.com but now I...

• mamita514
• Newbie
• I'm a Fido customer and the past two years I migrated my Spotify premium account to my Fido monthly plan.  Since last month, my Fido account shows my account as premieum but I only get Spo...
• 2017-03-31 9:24:52 PM
• 2017-04-01 3:34:37 AM
• osornios
• Spotify Star
• 533 Views
• 1 replies
• 0 likes

Premium acount

Hey, I signed for premium 3 months ago paying just 1,99 and it ended today. I want to cancel it but I was already charged on my credit card. I want to get my money back and cancel the premium please.

• user-removed
• Visitor
• Hey, I signed for premium 3 months ago paying just 1,99 and it ended today. I want to cancel it but I was already charged on my credit card. I want to get my money back and cancel the premium please.
• 2017-03-31 12:16:27 AM
• 2017-04-01 3:29:46 AM
• osornios
• Spotify Star
• 301 Views
• 1 replies
• 0 likes

¿por qué todos los meses me está cobrando doble mensualidad?

• sergiomuñoz97
• Newbie
• 2017-03-20 4:31:46 PM
• 2017-04-01 3:14:27 AM
• osornios
• Spotify Star
• 432 Views
• 1 replies
• 0 likes

ERROR ON EXPIRY DATE

Hello Team,I'm having trouble maintaining my premium. The site keeps sending error on my expiry date, which I'm surely right on what I'm typing. Please help.Thanks!

• johnpaulojohn
• Newbie
• Hello Team, I'm having trouble maintaining my premium. The site keeps sending error on my expiry date, which I'm surely right on what I'm typing. Please help. Thanks!
• 2017-03-21 3:17:47 AM
• 2017-04-01 3:08:09 AM
• osornios
• Spotify Star
• 332 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Just started Spotify Premium Trial but no Premium...

I just signed up for Spotify premium, paid via PayPal. I got an email receipt confirmation from PayPal and the subscription link in the troubleshooting doc shows I'm now Premium, but logging out/in on the app doesn't get me Premium (on mobile...not a...

• christyz
• Casual Listener
• I just signed up for Spotify premium, paid via PayPal. I got an email receipt confirmation from PayPal and the subscription link in the troubleshooting doc shows I'm now Premium, but logging out/in o...
• 2017-03-30 11:29:53 PM
• 2017-04-01 1:55:09 AM
• osornios
• Spotify Star
• 538 Views
• 3 replies
• 1 likes

Superuser Contribution Spotify en pausa

Me aparece un error que mi cuenta Spotify ha sido pausada, que el pago no pudo realizarse, al dar en la opción de actualizar pago me aparece un mensaje que dice que no es posible realizarse el pago, lo he intentado con 5 tarjetas diferentes, en todas...

• Kariinah87
• Newbie
• Me aparece un error que mi cuenta Spotify ha sido pausada, que el pago no pudo realizarse, al dar en la opción de actualizar pago me aparece un mensaje que dice que no es posible realizarse el pago, ...
• 2017-03-31 7:27:00 PM
• 2017-04-01 1:50:50 AM
• ZullyB
• Roadie
• 295 Views
• 1 replies
• 0 likes

Superuser Contribution charged twice

I have been charged twice for my account I lost my credit card and I have changed my credit card after seeing I was charged twice for Spotify I would like my $9.99 for my second time being charged back and I cannot have it sent back to that same card...

• curtalash
• Newbie
• I have been charged twice for my account I lost my credit card and I have changed my credit card after seeing I was charged twice for Spotify I would like my $9.99 for my second time being charged ba...
• 2017-03-31 12:05:04 AM
• 2017-04-01 1:48:15 AM
• ZullyB
• Roadie
• 272 Views
• 1 replies
• 0 likes

Geschenkkarte

Ich habe heute einen 30€ Gutschein eingelöst, habe dann meine Kontoauszüge gecheckt und gesehen, dass mir genau heute auch die regulären 9,99 € abgebucht wurden. Habe ich jetzt quasi für 4 Monate bezahlt oder habe ich Pech gehabt und trotzdem nur für...

• Soffi14
• Newbie
• Ich habe heute einen 30€ Gutschein eingelöst, habe dann meine Kontoauszüge gecheckt und gesehen, dass mir genau heute auch die regulären 9,99 € abgebucht wurden. Habe ich jetzt quasi für 4 Monate bez...
• 2017-03-28 2:42:25 PM
• 2017-03-31 12:32:25 AM
• Specialworld
• Community Legend
• 2484 Views
• 1 replies
• 0 likes

Premium 60 day free ended ?

I tried to upgrade my account to Premium 60 dyas free (trial) but at site is only has the 30 day and I need to insert my Credit Card informarion !!Premium 60 day free ended ?

• rpazetti
• Newbie
• I tried to upgrade my account to Premium 60 dyas free (trial) but at site is only has the 30 day and I need to insert my Credit Card informarion !! Premium 60 day free ended ?
• 2017-03-31 5:06:31 PM
• 2017-03-31 11:08:42 PM
• laurenluvsmusic
• Roadie
• 656 Views
• 1 replies
• 0 likes

I recently moved into my friend's apartment

I joined spoitfy under a friend's family plan about a week before I moved in with him, and now I can't find where to change my address to the new, correct one. Any help would be appreciated!

• kitty36
• Newbie
• I joined spoitfy under a friend's family plan about a week before I moved in with him, and now I can't find where to change my address to the new, correct one. Any help would be appreciated!
• 2017-03-31 10:11:06 PM
• 2017-03-31 11:05:12 PM
• laurenluvsmusic
• Roadie
• 314 Views
• 1 replies
• 0 likes

Paypal charged 29th and 31st of march

Today i got a new charge from Paypal. I was already charged 29th of this month.On My account in spotify there is only a payment the 29th.What happened?Chaney

• Chaney82
• Newbie
• Today i got a new charge from Paypal. I was already charged 29th of this month. On My account in spotify there is only a payment the 29th. What happened? Chaney
• 2017-03-31 8:27:21 PM
• 2017-03-31 11:04:02 PM
• laurenluvsmusic
• Roadie
• 518 Views
• 1 replies
• 0 likes

PLS HELP premium account, BUT stuck with a BB Curve 8520 loan phone Unable so DL APP or Save SD

Any help would be great. Currently have a loan phone and can NOT DL Spotify APP on BB Curve with FIDO any way to save playlist to SD and listen on BB without haveing the app on my loan phone

• DJ_JAMR
• Newbie
• Any help would be great. Currently have a loan phone and can NOT DL Spotify APP on BB Curve with FIDO any way to save playlist to SD and listen on BB without haveing the app on my loan phone
• 2017-03-31 10:37:38 PM
• 2017-03-31 11:01:05 PM
• Maxim
• Spotify Star
• 324 Views
• 1 replies
• 0 likes

Ok, What The Heck Spotify?

I was on the student plan paying $5 a month and now all of a sudden I notice a $15 Spotify charge on my card. I then logged into Spotify to see that I have been upgraded to the Family Premium Plan without asking for it. This is very annoying. And on ...

• mncstbr
• Casual Listener
• I was on the student plan paying $5 a month and now all of a sudden I notice a $15 Spotify charge on my card. I then logged into Spotify to see that I have been upgraded to the Family Premium Plan wi...
• 2017-03-31 7:05:31 PM
• 2017-03-31 7:33:13 PM
• mncstbr
• Casual Listener
• 515 Views
• 1 replies
• 0 likes

Got hacked, the hacker changed my payment plan. No REFUND

My Spotify account got hacked, and the hacker changed my payment plan to a family plan instead of student. When I contacted support, they cancelled my account and did not issue a refund. I specefically said I wanted to KEEP my account, just A REFUND ...

• mcdabz
• Casual Listener
• My Spotify account got hacked, and the hacker changed my payment plan to a family plan instead of student. When I contacted support, they cancelled my account and did not issue a refund. I specefical...
• 2017-03-30 10:39:44 PM
• 2017-03-31 7:11:23 PM
• mncstbr
• Casual Listener
• 1214 Views
• 3 replies
• 0 likes