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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128651 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
56682 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
231682 Views
144 replies
13 likes
HelloI don't have any method for online payments, however I am able to obtain a gift card (retail).Can gift cards be used for your first subscription? I don't have to use a credit card / paypal for the first one, right?I just need to make sure before...
Hello I don't have any method for online payments, however I am able to obtain a gift card (retail). Can gift cards be used for your first subscription? I don't have to use a credit card / paypal f...
Spotify Star
347 Views
1 replies
0 likes
Paid premium without realising my friend was logged in my phone.... now cant get in touch with him cause he went travelling to Asia for few months. So I logged in to my account with facebook and realised that i didnt have the premium account and cant...
Paid premium without realising my friend was logged in my phone.... now cant get in touch with him cause he went travelling to Asia for few months. So I logged in to my account with facebook and real...
Community Legend
577 Views
4 replies
0 likes
Suddently my premium subscription ended, I received an email and that same day my account was down to basic. I have tried paying again with my regular credit card but it mentions there is a problem with credit card or payment supplier, so I called my...
Suddently my premium subscription ended, I received an email and that same day my account was down to basic. I have tried paying again with my regular credit card but it mentions there is a problem w...
Casual Listener
238 Views
1 replies
0 likes
So I tried to subscribe for Student Premium, followed the instructions, and sent the required documents thru SheerID. Also, I already paid for it. According to SheerID, they will send an email if my student documents are verified. And now my Premium ...
So I tried to subscribe for Student Premium, followed the instructions, and sent the required documents thru SheerID. Also, I already paid for it. According to SheerID, they will send an email if my ...
Roadie
537 Views
1 replies
0 likes
hi,i got premium student edition 2 days ago. i sent my student document to sheerid and my credit card charged once. and today 30 minutes ago i got mail from sheerid and "Status verified". then i clicked that link at mail. i got an error and says ther...
hi, i got premium student edition 2 days ago. i sent my student document to sheerid and my credit card charged once. and today 30 minutes ago i got mail from sheerid and "Status verified". then i cl...
Community Legend
243 Views
1 replies
0 likes
yesterday y pay with my credit car the students account and now in the morning i learn a message from the banck say me that the payment is ok , and i still being a free user , why ? or what can i do ?
yesterday y pay with my credit car the students account and now in the morning i learn a message from the banck say me that the payment is ok , and i still being a free user , why ? or what can i do ?
Spotify Star
306 Views
1 replies
0 likes
I need to collect all my Spotify receipts from 2016, and I was charged every month during the year. But in my Spotify Account, when I press the "Receipts" option, it only shows receipts for six of the months. Anyone who knows how I can get hold of th...
I need to collect all my Spotify receipts from 2016, and I was charged every month during the year. But in my Spotify Account, when I press the "Receipts" option, it only shows receipts for six of th...
Spotify Star
618 Views
3 replies
1 likes
Ho sottoscritto l'abbonamento Premium studenti, il pagamento è riuscito ma non mi risulta attivo il servizio.
Ho sottoscritto l'abbonamento Premium studenti, il pagamento è riuscito ma non mi risulta attivo il servizio.
Casual Listener
3530 Views
6 replies
0 likes
I forgot to give new details. I have noe but the info says I will be debited May 25. Jow can I restart my account before that?
I forgot to give new details. I have noe but the info says I will be debited May 25. Jow can I restart my account before that?
Spotify Star
275 Views
2 replies
0 likes
Hello there, good morning. Im finding trouble to finalize my student subscription. Here on Brazil we dont have the automatic SHEERID verification. So i applied for the manual, and received the email confirming my student permission on feb/20. So toda...
Hello there, good morning. Im finding trouble to finalize my student subscription. Here on Brazil we dont have the automatic SHEERID verification. So i applied for the manual, and r...
Spotify Star
268 Views
1 replies
0 likes
I subscribed to college spotify I withdraw from the bank account the money, I received the email that was already approved and I was charged again so I have two withdrawals, besides that does not recognize that I am already premium
I subscribed to college spotify I withdraw from the bank account the money, I received the email that was already approved and I was charged again so I have two withdrawals, besides that does not rec...
Spotify Star
436 Views
4 replies
0 likes
Ciao people, I was wondering why the payment options for the Premium student offer are limited to such an extend that there isn't a viable option for me to purchase 12 months of Premium on the basis of this promotion. You can only pay via credit card...
Ciao people, I was wondering why the payment options for the Premium student offer are limited to such an extend that there isn't a viable option for me to purchase 12 months of Premium on t...
Spotify Star
310 Views
2 replies
0 likes
Hi!I tried to add the student discount and be on premium, I was billed twice and haven't been update it still says Spotify free on my account.I don't want to try again and be billed again.Thanks !Kate
Hi! I tried to add the student discount and be on premium, I was billed twice and haven't been update it still says Spotify free on my account. I don't want to try again and be billed again. Tha...
Spotify Star
619 Views
6 replies
0 likes
Hi! I am a student who wanted the discount, but I've had some trouble finding my university in the list and then uploading the documents asked. In the end I decided to choose Premium account for full price and 1 month for free. Today I rewied my bank...
Hi! I am a student who wanted the discount, but I've had some trouble finding my university in the list and then uploading the documents asked. In the end I decided to choose Premium account for full...
Casual Listener
816 Views
2 replies
0 likes
Good morning, I have family account, but i can´t add my wife, this information is wrong address. I need help please! Thank you for attention!
Good morning, I have family account, but i can´t add my wife, this information is wrong address. I need help please! Thank you for attention!
Regular
981 Views
3 replies
0 likes
I am using pre paid card
I am using pre paid card
Community Legend
287 Views
1 replies
0 likes
Hi,I no longer use the credit card i was using with spotify payment. When i go to the payment changing page the part where i enter my card info does not load. I've waited a lot and tried in on different browsers and devices including my lapop but not...
Hi, I no longer use the credit card i was using with spotify payment. When i go to the payment changing page the part where i enter my card info does not load. I've waited a lot and tried in on diff...
Community Legend
406 Views
1 replies
0 likes
Hello there,yesterday Spotify asked me to update my payment settings, to be able to continue using my account. I did so and today I noticed that the fee was paid twice (yesterday and today). It must have been due to a technical problem. How can I get...
Hello there, yesterday Spotify asked me to update my payment settings, to be able to continue using my account. I did so and today I noticed that the fee was paid twice (yesterday and today). It mus...
Newbie
386 Views
2 replies
0 likes
I signed up for Spotify premium with a student discount yesterday so now my monthly billing date will be on 24th of everything. I get paid on 28th so would like to change it to that. Does anyone know if I cancel it today then resubscribe on 28th will...
I signed up for Spotify premium with a student discount yesterday so now my monthly billing date will be on 24th of everything. I get paid on 28th so would like to change it to that. Does anyone know...
Spotify Star
508 Views
2 replies
0 likes
Hi everyone!I sent on Wednesday the request to have Premium as a student, but I still didn't get anything by email.How much do I have to wait?Ps: sorry for my english
Hi everyone! I sent on Wednesday the request to have Premium as a student, but I still didn't get anything by email. How much do I have to wait? Ps: sorry for my english 💙
Regular
575 Views
4 replies
0 likes
