Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 106305 Views
- 70 replies
- 8 likes
- 106305 Views
- 70 replies
- 8 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13162 Views
- 24 replies
- 2 likes
- 13162 Views
- 24 replies
- 2 likes
Can't cancel subscription
The "subscription" tab that I go to, to try and cancel my premium account keeps telling me that I have to cancel it through itunes, except when I log into my itunes account, the suscription isn't there to cancel. The receipt that was sent to me via e...
- The "subscription" tab that I go to, to try and cancel my premium account keeps telling me that I have to cancel it through itunes, except when I log into my itunes account, the suscription isn't the...
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- Community Legend
- 538 Views
- 1 replies
- 0 likes
- 538 Views
- 1 replies
- 0 likes
Rien sur mon compte
J'ai prit l'abonnement Spotify prenium , mais sur.mon compte il dise que j'ai 0 abonnement , donc je ne peut pas écouter de la.musique hors connexion ! Pourquoi ?
- J'ai prit l'abonnement Spotify prenium , mais sur.mon compte il dise que j'ai 0 abonnement , donc je ne peut pas écouter de la.musique hors connexion ! Pourquoi ?
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- Community Legend
- 273 Views
- 1 replies
- 0 likes
- 273 Views
- 1 replies
- 0 likes
Double Charges
I signed up for Spotify Premium (student) and I was charged $4.99 twice. I see others are having this same issue so I would like to get it fixed before my billing date next month.Thank you
- I signed up for Spotify Premium (student) and I was charged $4.99 twice. I see others are having this same issue so I would like to get it fixed before my billing date next month. Thank you
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- Community Legend
- 271 Views
- 1 replies
- 0 likes
- 271 Views
- 1 replies
- 0 likes
Superuser Contribution [ HELP ! ] switching from hong kong to italy
hi im massimo from italy just subscribed in with my Hong Kong paypal account after that i found out that if i pay with a Hong Kong paypal account i have no access to most italian songs deleted my subscription ( after , for a bug, it pushed me to pay ...
- hi im massimo from italy just subscribed in with my Hong Kong paypal account after that i found out that if i pay with a Hong Kong paypal account i have no access to most itali...
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- Moderator
- 289 Views
- 1 replies
- 0 likes
- 289 Views
- 1 replies
- 0 likes
Superuser Contribution Switch subscription from Premium for Family to normal Premium
Hi, How can I change back the subscription form, from Spotify for Family to regular Premium subscription?In the account settings I can't find it....
- Hi, How can I change back the subscription form, from Spotify for Family to regular Premium subscription? In the account settings I can't find it....
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- Moderator
- 461 Views
- 1 replies
- 0 likes
- 461 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Pago
Aceptan tarjeta de débito para el plan familiar
- Aceptan tarjeta de débito para el plan familiar
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- Moderator
- 424 Views
- 1 replies
- 0 likes
- 424 Views
- 1 replies
- 0 likes
Can't cancel
I can't cancel my stuff and it charged me 11 bucks just now and it isn't supposed to. I did a 3 month trial for 2 bucks and if I liked it I could subscribe. I never subscribed but I got charged, so I went to cancel and it doesn't allow me to cancel a...
- I can't cancel my stuff and it charged me 11 bucks just now and it isn't supposed to. I did a 3 month trial for 2 bucks and if I liked it I could subscribe. I never subscribed but I got charged, so I...
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- Community Legend
- 301 Views
- 2 replies
- 1 likes
- 301 Views
- 2 replies
- 1 likes
Premium
I've gotten a new phone and haven't been using Spotify since before Christmas but only just realized that I've been getting charged the last few months? And I'm wondering how to stop it? I logged in on to my account and it's saying it's free but I'm ...
- I've gotten a new phone and haven't been using Spotify since before Christmas but only just realized that I've been getting charged the last few months? And I'm wondering how to stop it? I logged in ...
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- Spotify Star
- 228 Views
- 1 replies
- 0 likes
- 228 Views
- 1 replies
- 0 likes
Wrong Charge
I thought I would be eligible for the student discount so I typed in my card, but then realized that I was uneligible. I went back and retracted my info and remained a Spotify Free user, however my card statement shows a Spotify Student Premium charg...
- I thought I would be eligible for the student discount so I typed in my card, but then realized that I was uneligible. I went back and retracted my info and remained a Spotify Free user, however my c...
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- Spotify Star
- 233 Views
- 1 replies
- 0 likes
- 233 Views
- 1 replies
- 0 likes
I've cancelled Premium, but you are still charging me
Hello, I've cancelled premium, and despite emailing you (of which I have not had a reply) PayPal have informed me that you are still planning to take a payment
- Hello, I've cancelled premium, and despite emailing you (of which I have not had a reply) PayPal have informed me that you are still planning to take a payment
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- Community Legend
- 263 Views
- 1 replies
- 0 likes
- 263 Views
- 1 replies
- 0 likes
Charged on my card, but nothing in my account!
I just noticed that I've been paying for a couple of months now, but my account says I'm having the free version still on! I did everything in the FAQ, log out / in, reset password, etc... Really frustrating that they don't have a client customer ser...
- I just noticed that I've been paying for a couple of months now, but my account says I'm having the free version still on! I did everything in the FAQ, log out / in, reset password...
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- Community Legend
- 356 Views
- 3 replies
- 0 likes
- 356 Views
- 3 replies
- 0 likes
Solved!! Paid for a year
I just paid for a family sub- for a year, but i just notice i only got 8 months, why is this,I thought paying the year upfront, would save money, but just 8 months works out at the same cost, so who would pay all up front, with no saving.Chees in adv...
- I just paid for a family sub- for a year, but i just notice i only got 8 months, why is this, I thought paying the year upfront, would save money, but just 8 months works out at the same cost, so wh...
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- Community Legend
- 391 Views
- 1 replies
- 0 likes
- 391 Views
- 1 replies
- 0 likes
Charged 99,- DKK but I have no Premium account (Spotify P01F72CB47)
Hi. I was charged 99,- DKK 27. March 2017 but as far as I know, I have no Premium account. Can you please tell me what account you have charged me for?
- Hi. I was charged 99,- DKK 27. March 2017 but as far as I know, I have no Premium account. Can you please tell me what account you have charged me for?
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- Community Legend
- 285 Views
- 1 replies
- 0 likes
- 285 Views
- 1 replies
- 0 likes
How to transfer spotify premium to another account?
How to transfer spotify premium to another account?
- How to transfer spotify premium to another account?
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- Community Legend
- 753 Views
- 1 replies
- 0 likes
- 753 Views
- 1 replies
- 0 likes
Is listening and using Spotify at work considered personal or commercial use?
Hello, according to the Terms and Conditions, I believe that Spotify is for Personal, non-commercial, use. I'm wondering though if I'm working, so doing my "career" type of work, can I listen to Spotify.Some example, suppose I'm working from home, ca...
- Hello, according to the Terms and Conditions, I believe that Spotify is for Personal, non-commercial, use. I'm wondering though if I'm working, so doing my "career" type of work, can I listen to Spot...
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- Community Legend
- 6869 Views
- 1 replies
- 0 likes
- 6869 Views
- 1 replies
- 0 likes
Student Discount
I am a student and used $1 preminum service for the last 3 months now I have charged $9.99 so how do I merge my account to student and get the remaining amount as refund is it possible pleae help me out Thankyou
- I am a student and used $1 preminum service for the last 3 months now I have charged $9.99 so how do I merge my account to student and get the remaining amount as refund is it possible pl...
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- Community Legend
- 803 Views
- 1 replies
- 0 likes
- 803 Views
- 1 replies
- 0 likes
Solved!! Free Subscription from Vodafone and cancel my present Premium account
I have a free Premium subscription from VodaFone and I want to cancel my present Premium account and use this.Am I better to rewgister as a new user or cancel my present.Will it automatically transfer to my present account ?Regards, Jimout
- I have a free Premium subscription from VodaFone and I want to cancel my present Premium account and use this. Am I better to rewgister as a new user or cancel my present. Will it automatically tra...
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- Casual Listener
- 790 Views
- 2 replies
- 0 likes
- 790 Views
- 2 replies
- 0 likes
Bank rekeningnummer wijzigen omdat huidige rekeningnummer komt te vervallen
Spotify betaal ik automatische via een bankrekening welke wordt opgeheven in verband met een overstap naar een andere bank.Graag verneem ik hoe ik mijn rekeninggegevens kan aanpassen zodat ik geen wanbetaler word. Mvg
- Spotify betaal ik automatische via een bankrekening welke wordt opgeheven in verband met een overstap naar een andere bank. Graag verneem ik hoe ik mijn rekeninggegevens kan aanpassen zoda...
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- 817 Views
- 0 replies
- 1 likes
- 817 Views
- 0 replies
- 1 likes
Superuser Contribution Cant use the free trial 30 days
When I try to update my payment subsciption with mobile payment it say you cant subcribe to spotify. But I recieve a code and after I use it, the trouble came. Anyone knows about?
- When I try to update my payment subsciption with mobile payment it say you cant subcribe to spotify. But I recieve a code and after I use it, the trouble came. Anyone knows about?
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- Newbie
- 583 Views
- 2 replies
- 0 likes
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AccountFreeSubscription
- 583 Views
- 2 replies
- 0 likes
Updating Payment Details
Hi there, does anyone knows how can I advise or contact spotify. I had to request my bank to block my credit card because it was hacked. Im using my card for my subscription. I was informed by the bank that I have to inform any subscriptions/merchant...
- Hi there, does anyone knows how can I advise or contact spotify. I had to request my bank to block my credit card because it was hacked. Im using my card for my subscription. I was informed by the ba...
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- Community Legend
- 355 Views
- 1 replies
- 0 likes
- 355 Views
- 1 replies
- 0 likes