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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
74742 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
139695 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80263 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269184 Views
159 replies
13 likes
Hello,I had the student subscription, which ended about a month or two ago. I received an email and it said that i could either renew my student status, or do nothing and my subscription would be upgraded to the normal premium price. I am no longer a...
Hello, I had the student subscription, which ended about a month or two ago. I received an email and it said that i could either renew my student status, or do nothing and my subscription would be u...
Spotify Star
285 Views
1 replies
0 likes
I was charged three time for my Spotify student account. And I would like my money back.
I was charged three time for my Spotify student account. And I would like my money back.
Spotify Star
240 Views
1 replies
0 likes
Last month I made the payment of spotify with my paysafecard Mastercard card, created in Spain. At the time of paying Spotify told me that the account was from Austria. I contacted the supplier of my card and clarified that everything was correct, th...
Last month I made the payment of spotify with my paysafecard Mastercard card, created in Spain. At the time of paying Spotify told me that the account was from Austria. I contacted the supplier of my...
Roadie
566 Views
1 replies
0 likes
Llevo un mes intentando pagar, me contacte con Spotify y me dijeron que podría ser problema del banco, me puse en contacto con el banco y todo está en orden, así me pasó con varias tarjetas. Que hago?
Llevo un mes intentando pagar, me contacte con Spotify y me dijeron que podría ser problema del banco, me puse en contacto con el banco y todo está en orden, así me pasó con varias tarjetas. Que hago?
Roadie
288 Views
1 replies
0 likes
Fui passar para o premium e havia dado erro, só que quando deu certo (isso na terceira vez), olhei os gastos do meu cartão a aparece o spotify 3 vezes, vai ser cobrado as 3 vezes??
Fui passar para o premium e havia dado erro, só que quando deu certo (isso na terceira vez), olhei os gastos do meu cartão a aparece o spotify 3 vezes, vai ser cobrado as 3 vezes??
254 Views
0 replies
0 likes
Hello, I had a problem with my credit card and Spotify paused my subscription. When I solved the problem with the card the next day, Spotify charged the monthly payment but they didn't activated my premium account. This happened 4 days ago.This is my...
Hello, I had a problem with my credit card and Spotify paused my subscription. When I solved the problem with the card the next day, Spotify charged the monthly payment but they didn't activated my p...
368 Views
0 replies
0 likes
Tried to register for Spotify for students however my college details weren't accetped, yet I was charged €4.99 twice? Anyone know what to do?
Tried to register for Spotify for students however my college details weren't accetped, yet I was charged €4.99 twice? Anyone know what to do?
Spotify Star
269 Views
1 replies
0 likes
I wasn't charged for spotify this month. Still on my account on the bill it says I have payed already. What went wrong here? I don't want to pay twice next month.
I wasn't charged for spotify this month. Still on my account on the bill it says I have payed already. What went wrong here? I don't want to pay twice next month.
Casual Listener
267 Views
2 replies
0 likes
fiz a conta como premium, porém não recebi os primeiros 30 dias gratuitos como anunciando.
fiz a conta como premium, porém não recebi os primeiros 30 dias gratuitos como anunciando.
179 Views
0 replies
0 likes
Sadly I had to cancel my premium because I have bills to pay but I canceled it about just less then half a month in to get a refund but it never issued a refund
Sadly I had to cancel my premium because I have bills to pay but I canceled it about just less then half a month in to get a refund but it never issued a refund
Spotify Star
229 Views
1 replies
0 likes
I lost my Premium membership to spotify including my playlist 2 months ago but I am continually charged a monthly fee of PH 129.00 every month up to date. I tried to reconnect to Premium at the App Store but when clicking Premium, an amount appears t...
I lost my Premium membership to spotify including my playlist 2 months ago but I am continually charged a monthly fee of PH 129.00 every month up to date. I tried to reconnect to Premium at the App S...
191 Views
0 replies
0 likes
hello. i was previously registered to the premium spotify by Maxis using my fb account. I would like to change to the family premium now but how will I do so without losing all my playlist? After terminating my account with Maxis, will my account be ...
hello. i was previously registered to the premium spotify by Maxis using my fb account. I would like to change to the family premium now but how will I do so without losing all my playlist? After ter...
Casual Listener
5189 Views
5 replies
0 likes
Hello, My Single User subscription was listed at 9.99 + Tax, which should be 10.29, but my credit card is being charged 11.29 for that service. Also, since upgrading to Family Premium, its listed at 14.99, and im being charged 14.99, with no tax bein...
Hello, My Single User subscription was listed at 9.99 + Tax, which should be 10.29, but my credit card is being charged 11.29 for that service. Also, since upgrading to Family Premi...
Spotify Star
1704 Views
2 replies
0 likes
Since Spotify changed the Family Subscription Policy do I have issues trying to add my family to the Subscription. I am guessing it tries to match my Facebook Address with the one that you enter when you add a member.Why the **bleep** does Spotify be...
Since Spotify changed the Family Subscription Policy do I have issues trying to add my family to the Subscription. I am guessing it tries to match my Facebook Address with the one that you enter when...
Community Legend
338 Views
3 replies
0 likes
Hello dear Spotify community, I Wanted to ask if your audibles, always current Consequences? I am a large Audibles fan of TKKG and The three question marks, therefore wanted to know whether it is also the very new Consequences of the two gives love g...
Hello dear Spotify community, I Wanted to ask if your audibles, always current Consequences? I am a large Audibles fan of TKKG and The three question marks, therefore wanted to know whether...
190 Views
0 replies
0 likes
They still charge me when i cut the premium subscription about 5-6 months ago
They still charge me when i cut the premium subscription about 5-6 months ago
Community Legend
283 Views
1 replies
0 likes
So I just noticed the sections about the student discount, but when I try to visit the link I'm just redirected to the main website. Has the student discount been removed, or is it just a bug?
So I just noticed the sections about the student discount, but when I try to visit the link I'm just redirected to the main website. Has the student discount been removed, or is it just a bug?
Community Legend
389 Views
3 replies
0 likes
Hello I been charge 2 month in a row and we don't have access email or even the app. I want this resolved As soon as possible, please. Contact info: edithlymarie@gmail.com
Hello I been charge 2 month in a row and we don't have access email or even the app. I want this resolved As soon as possible, please. Contact info: edithlymarie@gmail.com
Community Legend
272 Views
1 replies
0 likes
Thought I cancelled my permium subscription, now it shows no history of receipts and im still getting charged.
Thought I cancelled my permium subscription, now it shows no history of receipts and im still getting charged.
Spotify Star
256 Views
1 replies
0 likes
I want to access the Spotify premium promo with my new device from Rogers...I've had the trial in the past, but I was assured by a rogers technician that you folks could override that, and grant the promo I was promised. Tyler
I want to access the Spotify premium promo with my new device from Rogers...I've had the trial in the past, but I was assured by a rogers technician that you folks could override that, and grant the ...
Spotify Star
323 Views
1 replies
0 likes
