Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
195012 Views
123 replies
12 likes
- 195012 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
22178 Views
28 replies
4 likes
- 22178 Views
- 28 replies
- 4 likes
I can't add someone to my family plan
Hi, I'm trying to add my dad to my family plan but it says that it can confirm he lives in the same address although he entered the exact address. I appreciate any help
Hi, I'm trying to add my dad to my family plan but it says that it can confirm he lives in the same address although he entered the exact address. I appreciate any help
Community Legend
300 Views
1 replies
0 likes
- 300 Views
- 1 replies
- 0 likes
charged premium student but still not in premium
i try the premium student and then i enter all payment info thru visa after i enter it i receive a charge in my card , but after pay it i need to enter my info for student but my school is not in the list so i cant acquired my premium student but you...
i try the premium student and then i enter all payment info thru visa after i enter it i receive a charge in my card , but after pay it i need to enter my info for student but my school is not in the...
Community Legend
337 Views
2 replies
0 likes
- 337 Views
- 2 replies
- 0 likes
Premium payment
Im trying to pay via mobile (globe) but it says i have insufficient credit in my account. Been trying this for 2 months already until spotify paused my premium acct.
Im trying to pay via mobile (globe) but it says i have insufficient credit in my account. Been trying this for 2 months already until spotify paused my premium acct.
Community Legend
240 Views
1 replies
0 likes
- 240 Views
- 1 replies
- 0 likes
Can't activate my Premium subscription
Hello everyone. In recent days I applied for the new Spotify Premium for Students subscription and after my ID was validated I introduced my card data and a warning appeared saying that there was a problem with the card. A couple of days later I noti...
Hello everyone. In recent days I applied for the new Spotify Premium for Students subscription and after my ID was validated I introduced my card data and a warning appeared saying that ther...
Spotify Star
436 Views
1 replies
0 likes
- 436 Views
- 1 replies
- 0 likes
Solved!! Family premium
I am a free user. I pay for my two children to be premium users (£9.99 each). I want them and myself to be under a family premium subscription for £14.99. I am worried that i'll end up paying for the two premium subscriptions + the family premium if ...
I am a free user. I pay for my two children to be premium users (£9.99 each). I want them and myself to be under a family premium subscription for £14.99. I am worried that i'll end up paying for the...
Spotify Star
327 Views
1 replies
0 likes
- 327 Views
- 1 replies
- 0 likes
Solved!! I can't pay for make Premium
Hey, i wanna be premium member. So, i fill my credit card informations but i take a error. I get in contact with my bank and they say: "We can't see nothing a problem your account or your credit card.". How we solve this problem?
Hey, i wanna be premium member. So, i fill my credit card informations but i take a error. I get in contact with my bank and they say: "We can't see nothing a problem your account or your c...
Community Legend
631 Views
7 replies
0 likes
- 631 Views
- 7 replies
- 0 likes
Trying to Go Premium
Hi I'm trying to upgrade to Premium using the PayPal payment method. I inserted my PayPal account information, logged in, and then pressed "Approve & Continue" on the next page. However then a blank page opens and nothing happens.Any ideas about why ...
Hi 🙂 I'm trying to upgrade to Premium using the PayPal payment method. I inserted my PayPal account information, logged in, and then pressed "Approve & Continue" on the next page. However then ...
Community Legend
1057 Views
22 replies
0 likes
- 1057 Views
- 22 replies
- 0 likes
My premium account was upgraded to family premium, why?
I noticed a higher charged on my PayPal statement and discovered that this month my account was upgraded to premium family. Why?
I noticed a higher charged on my PayPal statement and discovered that this month my account was upgraded to premium family. Why?
Casual Listener
498 Views
4 replies
0 likes
- 498 Views
- 4 replies
- 0 likes
Account hacked and upgraded to family
I love my Spotify account, I really do, but this is absolutely ridiculous. My account was compromised, the email changed more than once, AND it was upgraded to Premium Family from Premium for which I was charged.I have received no help from Spotify i...
I love my Spotify account, I really do, but this is absolutely ridiculous. My account was compromised, the email changed more than once, AND it was upgraded to Premium Family from Premium for which I...
Spotify Star
438 Views
3 replies
0 likes
- 438 Views
- 3 replies
- 0 likes
Abbonamento sospeso
Salve,Essendo nuovo cliente avevo usufruito del mese gratuito sul mio account, dopo di che decido di fare upgrade attraverso una gift card del valore di 60€ (sei mesi), nonostante sia andata a buon fine dicendo che l abbonamento sarebbe scaduto il 10...
Salve, Essendo nuovo cliente avevo usufruito del mese gratuito sul mio account, dopo di che decido di fare upgrade attraverso una gift card del valore di 60€ (sei mesi), nonostante sia andata a buon...
Spotify Star
416 Views
1 replies
0 likes
- 416 Views
- 1 replies
- 0 likes
Student Discount Payment
How do you pay for your subscription if you do not have a credit card? I think Spotify should address this issue since they are having a "student discount payment" scheme yet students my age doesn't usually have their own credit card. How could this ...
How do you pay for your subscription if you do not have a credit card? I think Spotify should address this issue since they are having a "student discount payment" scheme yet students my age doesn't ...
Spotify Star
470 Views
1 replies
0 likes
discount
easy
Payment
Student
- 470 Views
- 1 replies
- 0 likes
no me llega el correo de sheerID
ya mande el documento donde acredit QUE SOY ESTUDIANTE pero no mellega ningun correo y ya me descontaron los 49 pesos,cuanto tarda en llegar o que hago
ya mande el documento donde acredit QUE SOY ESTUDIANTE pero no mellega ningun correo y ya me descontaron los 49 pesos, cuanto tarda en llegar o que hago
Spotify Star
737 Views
1 replies
0 likes
- 737 Views
- 1 replies
- 0 likes
Subscription
I'm definitley paying for Premium because I'm getting charged for it. But when I've logged back in my account says its on Free and doesn't give me any of the Premium Please help
I'm definitley paying for Premium because I'm getting charged for it. But when I've logged back in my account says its on Free and doesn't give me any of the Premium Please help
Spotify Star
236 Views
1 replies
0 likes
- 236 Views
- 1 replies
- 0 likes
Paying for an account that I don't need..
When I signed up for Spotify awhile ago, I created several different accounts (pretty sure I made 3-4 with different emails for each one..I don't know why). Recently I upgraded one of my accounts to premium, but I'm being charge twice as much. I've t...
When I signed up for Spotify awhile ago, I created several different accounts (pretty sure I made 3-4 with different emails for each one..I don't know why). Recently I upgraded one of my accounts to ...
Community Legend
197 Views
1 replies
0 likes
- 197 Views
- 1 replies
- 0 likes
I'm paying for premium but my account says free
I've been a premium user, but for some reason my account turned into free two months ago. I still pay for premium but I can't access it.
I've been a premium user, but for some reason my account turned into free two months ago. I still pay for premium but I can't access it.
Spotify Star
223 Views
1 replies
0 likes
- 223 Views
- 1 replies
- 0 likes
Changing from premium to student premium
Will I be charged again if I change from the regular premium to the student one? The payment just went through for the regular one and I don't want to be charged again for the student premium.
Will I be charged again if I change from the regular premium to the student one? The payment just went through for the regular one and I don't want to be charged again for the student premium.
Spotify Star
210 Views
1 replies
0 likes
- 210 Views
- 1 replies
- 0 likes
Advertised price for Family is $14.99 but when I log in it wants to charge$22.50. What's that about?
Trying to sign up to Premium. Advertised rate is $9.99 but as soon as I sign in it wants to charge $14.99. Similarly I am interested in Family Premium which is advertised at $14.99 but when I sign in it is now asking for $22.50 per month. What is the...
Trying to sign up to Premium. Advertised rate is $9.99 but as soon as I sign in it wants to charge $14.99. Similarly I am interested in Family Premium which is advertised at $14.99 but when I s...
Spotify Star
272 Views
1 replies
0 likes
- 272 Views
- 1 replies
- 0 likes
Ayuda con mi pago premiun
Hola, ya pagué mi cuenta premiun, tengo mi recibo y deseo ver si me pueden activar mi cuenta por favor
Hola, ya pagué mi cuenta premiun, tengo mi recibo y deseo ver si me pueden activar mi cuenta por favor
Spotify Star
209 Views
1 replies
0 likes
- 209 Views
- 1 replies
- 0 likes
Unable to join family plan
My husband sent the invite link to both me and my son. What do we do after we click "accept invitation?" It wants a log in, so we use my husbands and I get the following message: "Cannot join Premium for Family - Sorry! You're already a member of thi...
My husband sent the invite link to both me and my son. What do we do after we click "accept invitation?" It wants a log in, so we use my husbands and I get the following message: "Cannot join Premium...
Spotify Star
390 Views
1 replies
0 likes
- 390 Views
- 1 replies
- 0 likes
Solved!! Subscriptions
Do they have any plan that is only one time payment and it won't automatically charge after that period finish?
Do they have any plan that is only one time payment and it won't automatically charge after that period finish?
Spotify Star
556 Views
3 replies
0 likes
- 556 Views
- 3 replies
- 0 likes