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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75548 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140508 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
81041 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270946 Views
159 replies
13 likes
Holarealicé mi solicitud para el descuento de estudiantes y ya se hiso el cargo a la tarjeta señalada pero mi cuant a aun aparece como free¿Como puedo solucionarlo? Adjunto imagen del cargo que se realizó
Hola realicé mi solicitud para el descuento de estudiantes y ya se hiso el cargo a la tarjeta señalada pero mi cuant a aun aparece como free ¿Como puedo solucionarlo? Adjunto imagen del ca...
Spotify Star
298 Views
1 replies
0 likes
Hello, my problem is that I just bought premium for a year, and about 2 days ago everything was fine until the premium took off and I still have proof of payment, but I can not find the way to get my premium back.
Hello, my problem is that I just bought premium for a year, and about 2 days ago everything was fine until the premium took off and I still have proof of payment, but I can not find the way to get my...
Spotify Star
322 Views
1 replies
0 likes
Hmmm so... I tried signing up for the students premium account and it had been more than 3 days... Still waiting to hear from spotify about this problem (if I had not been approved then I think I should hear back saying it wasn't... even though I'm s...
Hmmm so... I tried signing up for the students premium account and it had been more than 3 days... Still waiting to hear from spotify about this problem (if I had not been approved then I think I sho...
Spotify Star
492 Views
1 replies
0 likes
I am unable to connect to premium for a payment
I am unable to connect to premium for a payment
Community Legend
308 Views
1 replies
0 likes
Can u please help me unsubscribe my FB acct? It's
Can u please help me unsubscribe my FB acct? It's <removed>
Spotify Star
259 Views
1 replies
0 likes
I damaged a phone and had another activated, downloaded and logged into the same account but it shows I'm not premium. I'm not going to be billed again for the SAME account I've had premium on. So what do I do?
I damaged a phone and had another activated, downloaded and logged into the same account but it shows I'm not premium. I'm not going to be billed again for the SAME account I've had premium on. So wh...
Spotify Star
264 Views
1 replies
0 likes
HiMy wife and I both have individual premiunim packages. How do we change to the family package which not only would be cheaper but allow 3 other devices ? Does one of us have to cancel our subscription and then add to the family package or is there ...
Hi My wife and I both have individual premiunim packages. How do we change to the family package which not only would be cheaper but allow 3 other devices ? Does one of us have to cancel our subscri...
Spotify Star
251 Views
1 replies
0 likes
Hello.I went to sign up for the student account, but ended up signing up for the original premium account. For some reason, I got charged twice for the student account when I didnt even finish signing up for the account. How do I make sure I don't ge...
Hello. I went to sign up for the student account, but ended up signing up for the original premium account. For some reason, I got charged twice for the student account when I didnt even finish sign...
Community Legend
252 Views
1 replies
0 likes
Why is that? Thank you!
Why is that? Thank you!
Spotify Star
232 Views
1 replies
0 likes
I have two spotify account, both of which are now on free, I tend to swap them around when certain deals come on. For some reason, neither are working but payment came on a few days ago? I'm trying to match the details with my accounts to my emails b...
I have two spotify account, both of which are now on free, I tend to swap them around when certain deals come on. For some reason, neither are working but payment came on a few days ago? I'm trying t...
Spotify Star
1086 Views
3 replies
0 likes
Hi!I tried to add the student discount and be on premium, I was billed twice and haven't been update it still says Spotify free on my account.I don't want to try again and be billed again.Thanks !Kate
Hi! I tried to add the student discount and be on premium, I was billed twice and haven't been update it still says Spotify free on my account. I don't want to try again and be billed again. Tha...
Spotify Star
705 Views
6 replies
0 likes
Hi,I have a blank page after I subscribe for Family Account from Paypal.Any help, please ? Jonovan
Hi, I have a blank page after I subscribe for Family Account from Paypal. Any help, please ? Jonovan
Casual Listener
628 Views
4 replies
0 likes
When I try to sign in for the first time from an invite from my daughter's account it says "must live in the same country". We actually live in the same household, why does it think I'm in a different country? Very frustrating!
When I try to sign in for the first time from an invite from my daughter's account it says "must live in the same country". We actually live in the same household, why does it think I'm in a differen...
Casual Listener
269 Views
1 replies
0 likes
I had Spotify last month with Vodafone x, it ran out a few days ago and I topped up today a few hours ago yet it says on my Spotify account I have a free subscription when on my Vodafone account it says I have Spotify?
I had Spotify last month with Vodafone x, it ran out a few days ago and I topped up today a few hours ago yet it says on my Spotify account I have a free subscription when on my Vodafone account it s...
Community Legend
382 Views
1 replies
0 likes
Hi, I was a Spotify Premium member and I have upgraded to Headspace + Spotify, but when I go to the headspace app, it doesn't seem to acknowledge that I am subscribed. On my Spotify 'accounts' page it says my subscription is 'Spotify Premium + Headsp...
Hi, I was a Spotify Premium member and I have upgraded to Headspace + Spotify, but when I go to the headspace app, it doesn't seem to acknowledge that I am subscribed. On my Spotify 'accounts' page i...
Community Legend
364 Views
1 replies
0 likes
Tentei fazer um upgrade para o Premium, mas não estava conseguindo finalizar e tive que repetir a operação quatro vezes.Ao conferir o cartão de crédito observei que há quatro cobranças do spotify e minha assinatura consta como free, ou seja, não sou ...
Tentei fazer um upgrade para o Premium, mas não estava conseguindo finalizar e tive que repetir a operação quatro vezes. Ao conferir o cartão de crédito observei que há quatro cobranças do spotify e...
Spotify Star
311 Views
1 replies
0 likes
A month ago I asked for a student subscription and so far I have not gotten an answer.
A month ago I asked for a student subscription and so far I have not gotten an answer.
Spotify Star
415 Views
2 replies
0 likes
I just bought the Student Discount suscription for Spotify Premium. The web of SheerID was not working, so I repeated the process several times and it was not working. The fact is that every time i made the process, spotify charged me the 4.99€ price...
I just bought the Student Discount suscription for Spotify Premium. The web of SheerID was not working, so I repeated the process several times and it was not working. The fact is that every time i m...
Community Legend
435 Views
1 replies
0 likes
Hello, I am trying to update my account to premium, with the student discount. When trying to put in my payment info, the page just keeps loading and never allows me to enter any information. I have restarted my computer, tried different browsers, an...
Hello, I am trying to update my account to premium, with the student discount. When trying to put in my payment info, the page just keeps loading and never allows me to enter any information...
201 Views
0 replies
0 likes
I have recently been charged £9.99 for my spotify subscription when I had previously been paying the student price of £4.99. It dawned upon me that I had been using spotify for a year, and my student subscription had ran out. I have reapplied for the...
I have recently been charged £9.99 for my spotify subscription when I had previously been paying the student price of £4.99. It dawned upon me that I had been using spotify for a year, and my student...
Community Legend
834 Views
1 replies
0 likes
