Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 143964 Views
- 99 replies
- 12 likes
- 143964 Views
- 99 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 16752 Views
- 27 replies
- 4 likes
- 16752 Views
- 27 replies
- 4 likes
Cancel Free Trial
My Spotify account currently says free. I signed up for a three month free trial service. How do I cancel the subscription please I do not wish to pay for the service after the trial. Thanks
- My Spotify account currently says free. I signed up for a three month free trial service. How do I cancel the subscription please I do not wish to pay for the service after the trial. Thanks
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- Spotify Star
- 233 Views
- 1 replies
- 0 likes
- 233 Views
- 1 replies
- 0 likes
family premium
Hi, I have set up and paid for spotify family premium and successfully added another member. they have accepted the invite and on the main account it says they are active and able to use all features but when they go onto the app on their i phone it ...
- Hi, I have set up and paid for spotify family premium and successfully added another member. they have accepted the invite and on the main account it says they are active and able to use all fea...
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- Community Legend
- 303 Views
- 3 replies
- 0 likes
- 303 Views
- 3 replies
- 0 likes
Charged after cancellation
I canceled my Spotify Premium Membership sometime early last month. I got an email stating it would end on 2017-3-20. Yet I got charged again on 4/4/17. I want a refund immediately or I will dispute it with my bank.
- I canceled my Spotify Premium Membership sometime early last month. I got an email stating it would end on 2017-3-20. Yet I got charged again on 4/4/17. I want a refund immediately or I will dispute ...
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- Spotify Star
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
Wont take expire date on. Credit card
Trying to but family package won't take expire in any format
- Trying to but family package won't take expire in any format
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- Spotify Star
- 228 Views
- 1 replies
- 0 likes
- 228 Views
- 1 replies
- 0 likes
How do I upgrade my account to become a full prescriber on premium?
I pay £9.99 per month and all appears fine until I try to play something
- I pay £9.99 per month and all appears fine until I try to play something
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- Spotify Star
- 234 Views
- 1 replies
- 0 likes
- 234 Views
- 1 replies
- 0 likes
I cant buy premium
When i go to your library>settings>go premium>get 30 days free, it says "unable to connect, please check your settings or try again later.
- When i go to your library>settings>go premium>get 30 days free, it says "unable to connect, please check your settings or try again later.
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- Spotify Star
- 2015 Views
- 1 replies
- 0 likes
- 2015 Views
- 1 replies
- 0 likes
Spotify premium
I got my phone, in December, with the plan of having 6 months free of Spotify premium but I just activated it today so will I have premium and 6 months free starting from today? Or have I already loss 4 months because I haven't activated it when I go...
- I got my phone, in December, with the plan of having 6 months free of Spotify premium but I just activated it today so will I have premium and 6 months free starting from today? Or have I already los...
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- Spotify Star
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes
My Premium subscription expired even after I bought a giftcard
A few days ago I bought a giftcard and redeem itand yet, today I'm unable of use spotify premium, why?
- A few days ago I bought a giftcard and redeem itand yet, today I'm unable of use spotify premium, why?
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- Spotify Star
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
Changed Payment Settings
Hey guys! So I had to change my debit card last month because it got hacked by someone online but luckily I never lost any money. However because of this I got a new card with a new card number and what not with the same bank. My subscription recentl...
- Hey guys! So I had to change my debit card last month because it got hacked by someone online but luckily I never lost any money. However because of this I got a new card with a new card number and w...
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- Spotify Star
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Regular plan to family
I Had a regular plan then my aunt offered to put me on her family plan bc I'm moving in with her but how do I make sure I'm still not charges from my previous alone account
- I Had a regular plan then my aunt offered to put me on her family plan bc I'm moving in with her but how do I make sure I'm still not charges from my previous alone account
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- Spotify Star
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Legal use in office
So we are a non-profit and at the front desk, we wanted to play music to help the atmosphere for those in the building passing by, our front desk, and an occasional guest. We are international so the office is more for support but we may get a donor ...
- So we are a non-profit and at the front desk, we wanted to play music to help the atmosphere for those in the building passing by, our front desk, and an occasional guest. We are international so the...
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- Spotify Star
- 831 Views
- 1 replies
- 0 likes
- 831 Views
- 1 replies
- 0 likes
I just got charged but still have no premium access
I just tried continuing my student membership and it charged my card without even giving me premium. help
- I just tried continuing my student membership and it charged my card without even giving me premium. help
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- Spotify Star
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
Incorrect Charge
I have the college discount on Spotify premium but I checked my bank account and it has been charging me $10 per month since the beginning of the year. I checked my account and it says that it should still be charging me $4.99, I reupdated by college...
- I have the college discount on Spotify premium but I checked my bank account and it has been charging me $10 per month since the beginning of the year. I checked my account and it says that it should...
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- Spotify Star
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Remove Student Discount
I'm trying to update my payment info and it won't let me process it because I'm not a student anymore and my premium is going to cancel soon. Help?
- I'm trying to update my payment info and it won't let me process it because I'm not a student anymore and my premium is going to cancel soon. Help?
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- Spotify Star
- 322 Views
- 1 replies
- 0 likes
- 322 Views
- 1 replies
- 0 likes
I cancelled but was charged anyways
I cancelled before my free trial ended but was charged anyways. Why??!!
- I cancelled before my free trial ended but was charged anyways. Why??!!
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- Spotify Star
- 198 Views
- 1 replies
- 0 likes
- 198 Views
- 1 replies
- 0 likes
Sudden need of credit card
Hello Community,So I've recently started using Spotify Premium since there was a promotion to use it three months for only 99 cents a month. I connected it through my Paypal. So now that the three months are over, I'd love to continue using Premium, ...
- Hello Community, So I've recently started using Spotify Premium since there was a promotion to use it three months for only 99 cents a month. I connected it through my Paypal. So now that the three ...
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- Spotify Star
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Subscriptions
HiI have just subscribed to premium for the family for 14.99 as I have been paying 2 subscriptions, a 9.99 one via Vodafone which I have cancelled and a 4.99 student discount subscription - there is no direct debit for the 4.99 NUS subscription can y...
- Hi I have just subscribed to premium for the family for 14.99 as I have been paying 2 subscriptions, a 9.99 one via Vodafone which I have cancelled and a 4.99 student discount subscription - there i...
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- Community Legend
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Problem with country
Hello, I have problem with my country. I moved to different country and i have new card, but i can´t change the card number or country at my account. Where is a problem, what can i do?Thank you
- Hello, I have problem with my country. I moved to different country and i have new card, but i can´t change the card number or country at my account. Where is a problem, what can i do? Than...
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- Community Legend
- 219 Views
- 1 replies
- 0 likes
- 219 Views
- 1 replies
- 0 likes
My premium subscription disappeared
I had premium payed for year and now it disappeared, what could be the reason?
- I had premium payed for year and now it disappeared, what could be the reason?
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- Community Legend
- 247 Views
- 1 replies
- 0 likes
- 247 Views
- 1 replies
- 0 likes
Credit Card expired, used a gift card & now I have problems
Hi, my credit card was stolen, so I had to wait for a new one, in the meanwhile, Spotify canceled my premium account on April 2nd, and as I had no way to pay, I bought a 21 Euro gift card, I activated it without any issue. Yesterday I got an email te...
- Hi, my credit card was stolen, so I had to wait for a new one, in the meanwhile, Spotify canceled my premium account on April 2nd, and as I had no way to pay, I bought a 21 Euro gift card, I activate...
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- Gig Goer
- 635 Views
- 3 replies
- 0 likes
- 635 Views
- 3 replies
- 0 likes