Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 129966 Views
- 88 replies
- 10 likes
- 129966 Views
- 88 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 15510 Views
- 27 replies
- 3 likes
- 15510 Views
- 27 replies
- 3 likes
Charged but still on free subscription
So I've been trying to get the student discount, they needed some verification that I haven't finished and then I found out I already got charged for the subscription. I tried to contact their twitter @spotifycares but I haven't gotten a single respo...
- So I've been trying to get the student discount, they needed some verification that I haven't finished and then I found out I already got charged for the subscription. I tried to contact their twitte...
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- Community Legend
- 467 Views
- 1 replies
- 0 likes
- 467 Views
- 1 replies
- 0 likes
Conta Premium com problema
Tenho conta Premium no Spotify, ela é cobrada automaticamente pelo cartão de crédito que está registrado no meu PS4. Recentemente ela parou de funcionar, mas ela continua funcionando no PS4 mas não no Celular. Já tentei diversas formas para conseguir...
- Tenho conta Premium no Spotify, ela é cobrada automaticamente pelo cartão de crédito que está registrado no meu PS4. Recentemente ela parou de funcionar, mas ela continua funcionando no PS4 mas não n...
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- 454 Views
- 0 replies
- 0 likes
- 454 Views
- 0 replies
- 0 likes
Cobrança 10,00 , 2x.
Me descontou 10 reais no cartão duas vezes sem ter completado a compra em nenhuma das duas vezes, quando apareceu que já tinha usado os 30 dias antes eu cancelei a compra e mesmo assim apareceu um desconto de 10,00 duas vezes e continuo com conta Fre...
- Me descontou 10 reais no cartão duas vezes sem ter completado a compra em nenhuma das duas vezes, quando apareceu que já tinha usado os 30 dias antes eu cancelei a compra e mesmo assim apareceu um de...
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- 279 Views
- 0 replies
- 0 likes
- 279 Views
- 0 replies
- 0 likes
Problema com Pagamento
Olá, me chamo ThiagoO caso que ocorre é o seguinte... Veio na minha fatura a cobrança mesmo tendo pago estavam me notificando que eu não havia pago e agora minha assinatura foi pausada...Troquei de cartão porque tinha expirado... se eu atualizar os d...
- Olá, me chamo Thiago O caso que ocorre é o seguinte... Veio na minha fatura a cobrança mesmo tendo pago estavam me notificando que eu não havia pago e agora minha assinatura foi pausada... Troquei ...
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- 278 Views
- 0 replies
- 0 likes
- 278 Views
- 0 replies
- 0 likes
Premium alamıyorum
Arkadaşlar kart bilgilerini giriyorum telefonuma şifre geliyor onu giriyorum öyle bekliyor hiçbir şey olmuyor. Biraz araştırıp okuduğum her şeyi denedim dns vpn gizli sekme başka tarayıcı telefondan pc den vs yazılan her şeyi yaptım hala durum aynı v...
- Arkadaşlar kart bilgilerini giriyorum telefonuma şifre geliyor onu giriyorum öyle bekliyor hiçbir şey olmuyor. Biraz araştırıp okuduğum her şeyi denedim dns vpn gizli sekme başka tarayıcı telefondan ...
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- 306 Views
- 0 replies
- 1 likes
- 306 Views
- 0 replies
- 1 likes
Wczesniejsze anulowanie bezlatnego okresu premium i wykupienie subskrypcji
Witam, Wzialem udzial w promocji Citybank z karta kredytowa i chcialbym, aby jeszcze w tym miesiacu pobrana zostala ode mnie oplata miesieczna za subskrypcje premium. Mialem aktywowana opcje premium na zasadzie bezplatnego 30-dniowego okresu probnego...
- Witam, Wzialem udzial w promocji Citybank z karta kredytowa i chcialbym, aby jeszcze w tym miesiacu pobrana zostala ode mnie oplata miesieczna za subskrypcje premium. Mialem aktywowana opcje...
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- 424 Views
- 0 replies
- 0 likes
- 424 Views
- 0 replies
- 0 likes
Me cobraron dos veces y no he recibido el reembolso
Después de aprovechar la oferta de 3 meses de Premium por $9 dejé que se cobrara el siguiente mes para mantener el servicio por $99; Sin embargo al revisar mi cuenta de banco noté que el mes se cobró 2 veces ($198). Ya pasaron 2 dias y no he recibido...
- Después de aprovechar la oferta de 3 meses de Premium por $9 dejé que se cobrara el siguiente mes para mantener el servicio por $99; Sin embargo al revisar mi cuenta de banco noté que el mes se cobró...
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- 348 Views
- 0 replies
- 0 likes
- 348 Views
- 0 replies
- 0 likes
No acredita mi tarjeta de prepago en mexico df
Hola compre una tarjeta de prepago el domingo a las 5 de la tarde, la abone sin problema todo funciono bien, pero para el lunes en la mañana ya no aparecia el abono. era la renovacion de mi cuenta. que puedo hacer.. quiero contactar al servicio en DF...
- Hola compre una tarjeta de prepago el domingo a las 5 de la tarde, la abone sin problema todo funciono bien, pero para el lunes en la mañana ya no aparecia el abono. era la renovacion de mi cu...
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- 446 Views
- 0 replies
- 0 likes
- 446 Views
- 0 replies
- 0 likes
Agregue una tarjeta de prepago el domingo y sin problema y el lunes dice que no la abone. que hago?
Hola compre una tarjeta de prepago el domingo a las 5 de la tarde, la abone sin problema todo funciono bien, pero para el lunes en la mañana ya no aparecia el abono. era la renovacion de mi cuenta. que puedo hacer.. quiero contactar al servicio en DF...
- Hola compre una tarjeta de prepago el domingo a las 5 de la tarde, la abone sin problema todo funciono bien, pero para el lunes en la mañana ya no aparecia el abono. era la renovacion de mi cu...
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- 336 Views
- 0 replies
- 0 likes
- 336 Views
- 0 replies
- 0 likes
Charged twice per month!!!
My card has been charged twice last month and now twice this month this is a joke i feel like cancelling ive only one account why is this happening?????
- My card has been charged twice last month and now twice this month this is a joke i feel like cancelling ive only one account why is this happening?????
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- Casual Listener
- 593 Views
- 2 replies
- 0 likes
- 593 Views
- 2 replies
- 0 likes
Changed Payment Details
Hey guys, I hope someone can answer this; haven't been able to find answers yet... Spotify was unable to deduct the latest fee so I changed my payment details. When will it try to deduct the fee again? I'm afraid my premium account will stop working ...
- Hey guys, I hope someone can answer this; haven't been able to find answers yet... Spotify was unable to deduct the latest fee so I changed my payment details. When will it try to deduct the fee agai...
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- Community Legend
- 577 Views
- 3 replies
- 0 likes
- 577 Views
- 3 replies
- 0 likes
Try period
Hello guys! I've made a mess. I've activated the 7 days try period of Spotyfy cause I've accidentally clicked on the popup. I would like to cancel the activation, so I looked at the faq but when I go to the subsciption's section, there's no possibilt...
- Hello guys! I've made a mess. I've activated the 7 days try period of Spotyfy cause I've accidentally clicked on the popup. I would like to cancel the activation, so I looked at the faq but when I go...
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- Community Legend
- 528 Views
- 1 replies
- 0 likes
- 528 Views
- 1 replies
- 0 likes
My Premium doesn't work
Hello,I bought me a premium card for 10€ in a supermarket and now I have the problem that my code doesn't work. It says that my code would be invalid. I really need help!thank you in advance!!
- Hello, I bought me a premium card for 10€ in a supermarket and now I have the problem that my code doesn't work. It says that my code would be invalid. I really need help! thank you in advance!!
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- Community Legend
- 561 Views
- 1 replies
- 0 likes
- 561 Views
- 1 replies
- 0 likes
Solved!! Getting charged twice in two different days
Getting charged twice in two different days on my card why's that happening The total headed up to $54.84 please help
- Getting charged twice in two different days on my card why's that happening The total headed up to $54.84 please help
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- Community Legend
- 827 Views
- 1 replies
- 0 likes
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Abdimohamed641@yahoo.com
- 827 Views
- 1 replies
- 0 likes
Family
Hello, Why are my family members being removed from my family account if address is the same? I've tried to confirm my account address but it only shows the Zip code, not full address.
- Hello, Why are my family members being removed from my family account if address is the same? I've tried to confirm my account address but it only shows the Zip code, not full addre...
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- Casual Listener
- 642 Views
- 2 replies
- 0 likes
- 642 Views
- 2 replies
- 0 likes
Rechnung/Bill
Hello, I would like to get the premium version for me, private person NOT FOR A COMPANY. Is it possible? I live and work in Austria.Thank you!Leticia De Faria
- Hello, I would like to get the premium version for me, private person NOT FOR A COMPANY. Is it possible? I live and work in Austria. Thank you! Leticia De Faria
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- Spotify Star
- 1251 Views
- 1 replies
- 0 likes
- 1251 Views
- 1 replies
- 0 likes
Premium refund
I bought the 3month trial for 99¢ back in December. Two days ago, it charged me full price, as my trial had ended. Is there anyway to get a refund for the full price, as I dont want the service anymore.
- I bought the 3month trial for 99¢ back in December. Two days ago, it charged me full price, as my trial had ended. Is there anyway to get a refund for the full price, as I dont want the service anymo...
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- Spotify Star
- 512 Views
- 1 replies
- 0 likes
- 512 Views
- 1 replies
- 0 likes
Solved!! Accidentally bought premium
Hello I just bought premium accidentally! I was in a free trial and a pop up just appeared and I accidentally clicked something which I didn't read. Then I got an email saying I just payed 10£!!! It's amazing how bad the security here is.Can I get my...
- Hello I just bought premium accidentally! I was in a free trial and a pop up just appeared and I accidentally clicked something which I didn't read. Then I got an email saying I just payed 10£!!! It'...
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- Community Legend
- 2241 Views
- 2 replies
- 0 likes
- 2241 Views
- 2 replies
- 0 likes
No access to old account at all, Still being charged for Premium.
So, ive had spotify for about 14 months of PREMIUM SERVICE acording to my paypal log. And for the last month, i have lost my email and password as it was changed to a new email which was lost. All i want now, after haveing a charge of 9.99 on my new ...
- So, ive had spotify for about 14 months of PREMIUM SERVICE acording to my paypal log. And for the last month, i have lost my email and password as it was changed to a new email which was lost. All i ...
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- Community Legend
- 562 Views
- 3 replies
- 0 likes
- 562 Views
- 3 replies
- 0 likes
Premium
I pay money every month to have premium, but suddenly I can only use it like its a normal account (free). Whats going on, Im logged in with my account and I checked if the payment worked and it did. I don't know what to do.
- I pay money every month to have premium, but suddenly I can only use it like its a normal account (free). Whats going on, Im logged in with my account and I checked if the payment worked and it did. ...
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- Community Legend
- 697 Views
- 1 replies
- 0 likes
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Premium doesn't work anymore
- 697 Views
- 1 replies
- 0 likes