Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 144508 Views
- 99 replies
- 12 likes
- 144508 Views
- 99 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 16796 Views
- 27 replies
- 4 likes
- 16796 Views
- 27 replies
- 4 likes
Trying to upgrade to premium
I've been trying to upgrade to Premium but it keeps saying that the bank is having a bad day does anyone know whether Halifax is stopping Spotify payments
- I've been trying to upgrade to Premium but it keeps saying that the bank is having a bad day does anyone know whether Halifax is stopping Spotify payments
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- Community Legend
- 997 Views
- 1 replies
- 0 likes
- 997 Views
- 1 replies
- 0 likes
CODIGO ERRONEO
Me enviaron el mes gratis para canjear pero cuando quiero hacerlo no me acepta el código. Como funciona?
- Me enviaron el mes gratis para canjear pero cuando quiero hacerlo no me acepta el código. Como funciona?
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- Community Legend
- 530 Views
- 1 replies
- 0 likes
- 530 Views
- 1 replies
- 0 likes
Account Billing
Hello, i paid for the family plan on 3/3/17, so why is spotify already trying to charge me if it's not 4/3/2017 yet? Which is when the next payment is supposed to come out correct?
- Hello, i paid for the family plan on 3/3/17, so why is spotify already trying to charge me if it's not 4/3/2017 yet? Which is when the next payment is supposed to come out correct?
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- Spotify Star
- 1012 Views
- 3 replies
- 0 likes
- 1012 Views
- 3 replies
- 0 likes
getting charged too much for premium
I am getting charged 129SEK for the premium instead of 99SEK like everyine ese, why??
- I am getting charged 129SEK for the premium instead of 99SEK like everyine ese, why??
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- Community Legend
- 489 Views
- 1 replies
- 0 likes
- 489 Views
- 1 replies
- 0 likes
Unauthorized Spotify Charge
I have a recent charge on my bank statement for $14.99 from Spotify. I did NOT authorize this payment. I didn't even have an account with Spotify until a few minutes ago when I was FORCED to create one to access customer support. I need to resolve th...
- I have a recent charge on my bank statement for $14.99 from Spotify. I did NOT authorize this payment. I didn't even have an account with Spotify until a few minutes ago when I was FORCED to create o...
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- Spotify Star
- 590 Views
- 3 replies
- 0 likes
- 590 Views
- 3 replies
- 0 likes
Getting charged TWICE a month for a subscription I don't even have!!!
I have just gone through my bank acc to find that I have been charged TWICE for my premium and TWICE for my husbands premium! The other thing that has pissed me off is that my husbands Spotify says he is only on the FREE SPOTIFY! When I clearly set h...
- I have just gone through my bank acc to find that I have been charged TWICE for my premium and TWICE for my husbands premium! The other thing that has pissed me off is that my husbands Spotify says h...
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- Community Legend
- 300 Views
- 1 replies
- 0 likes
- 300 Views
- 1 replies
- 0 likes
spotify prepaid card
Please tell me how can i activate my spotify gift card onto my account? i'm using my phone, not a desktop. Thank you
- Please tell me how can i activate my spotify gift card onto my account? i'm using my phone, not a desktop. Thank you
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- Spotify Star
- 470 Views
- 1 replies
- 0 likes
- 470 Views
- 1 replies
- 0 likes
Solved!! They charge me twice
Hi there. I had my premium account and two months ago me and my family bought the premium family account. So i did everything the emails said and i appear as "active" in our family account. This family account is pais by my father's credit card... Bu...
- Hi there. I had my premium account and two months ago me and my family bought the premium family account. So i did everything the emails said and i appear as "active" in our family account. This fami...
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- Community Legend
- 1141 Views
- 3 replies
- 0 likes
- 1141 Views
- 3 replies
- 0 likes
Double Charged
I've been charged also 9.90 € on my visa, but I've already got the familly account witch is 14.90 €/ month... ... nobody by phone, nobody can help ! I've ask my bank to refuse next monthes but It's not professional !
- I've been charged also 9.90 € on my visa, but I've already got the familly account witch is 14.90 €/ month... ... nobody by phone, nobody can help ! I've ask my bank to refuse next...
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- Community Legend
- 741 Views
- 3 replies
- 1 likes
- 741 Views
- 3 replies
- 1 likes
1 month ?
I pay for 1 month at the 28.02.2017 and thouhgt i could use for 1 month(atleast 30 days) but at 28.03.2017 premium is away at only 28 daysIn wich units does spotify count 1 month ?
- I pay for 1 month at the 28.02.2017 and thouhgt i could use for 1 month(atleast 30 days) but at 28.03.2017 premium is away at only 28 days In wich units does spotify count 1 month ?
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- Community Legend
- 667 Views
- 1 replies
- 1 likes
- 667 Views
- 1 replies
- 1 likes
Tendré mi mes gratuito de premium?
Pagué mi mes y ya obtuve mi mes del 27/03/17 al 27/04/17, pero mi pregunta esdonde quedó mi mes gratis que iban a dar? me lo darán despues de que se vensa este mes o no?
- Pagué mi mes y ya obtuve mi mes del 27/03/17 al 27/04/17, pero mi pregunta es donde quedó mi mes gratis que iban a dar? me lo darán despues de que se vensa este mes o no?
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- Casual Listener
- 2150 Views
- 6 replies
- 0 likes
- 2150 Views
- 6 replies
- 0 likes
Re: Payment Problem
I signed up for Spotify premium but I am still on the free Spotify not premium but they are still charging my credit card twice a month this is steeling. Please friction this otherwise I will be force to take further actions legal and comment my comp...
- I signed up for Spotify premium but I am still on the free Spotify not premium but they are still charging my credit card twice a month this is steeling. Please friction this otherwise I will be forc...
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- Community Legend
- 355 Views
- 1 replies
- 0 likes
- 355 Views
- 1 replies
- 0 likes
3 months trial
I've done the 3 months trial and I sssumed it was going to cancel after it give me a warning but now I've been charged full price and I don't want premium anymore. What do I do? And do I get my money back?
- I've done the 3 months trial and I sssumed it was going to cancel after it give me a warning but now I've been charged full price and I don't want premium anymore. What do I do? And do I get my money...
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- Spotify Star
- 663 Views
- 1 replies
- 0 likes
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AccountFreeLoginPremiumSecuritySubscription
- 663 Views
- 1 replies
- 0 likes
Free Trial Not Working
Ive recently made a new spotify account and signed up for the 7 day free trial. Then ive decided to activate a 30 day premium free trial. I endered in my debit information and tried to activate it but it wouldnt accept my credit info even though i re...
- Ive recently made a new spotify account and signed up for the 7 day free trial. Then ive decided to activate a 30 day premium free trial. I endered in my debit information and tried to activate it bu...
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- Community Legend
- 424 Views
- 1 replies
- 0 likes
- 424 Views
- 1 replies
- 0 likes
Can't cancel subscription
The "subscription" tab that I go to, to try and cancel my premium account keeps telling me that I have to cancel it through itunes, except when I log into my itunes account, the suscription isn't there to cancel. The receipt that was sent to me via e...
- The "subscription" tab that I go to, to try and cancel my premium account keeps telling me that I have to cancel it through itunes, except when I log into my itunes account, the suscription isn't the...
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- Community Legend
- 553 Views
- 1 replies
- 0 likes
- 553 Views
- 1 replies
- 0 likes
Rien sur mon compte
J'ai prit l'abonnement Spotify prenium , mais sur.mon compte il dise que j'ai 0 abonnement , donc je ne peut pas écouter de la.musique hors connexion ! Pourquoi ?
- J'ai prit l'abonnement Spotify prenium , mais sur.mon compte il dise que j'ai 0 abonnement , donc je ne peut pas écouter de la.musique hors connexion ! Pourquoi ?
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- Community Legend
- 281 Views
- 1 replies
- 0 likes
- 281 Views
- 1 replies
- 0 likes
Double Charges
I signed up for Spotify Premium (student) and I was charged $4.99 twice. I see others are having this same issue so I would like to get it fixed before my billing date next month.Thank you
- I signed up for Spotify Premium (student) and I was charged $4.99 twice. I see others are having this same issue so I would like to get it fixed before my billing date next month. Thank you
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- Community Legend
- 289 Views
- 1 replies
- 0 likes
- 289 Views
- 1 replies
- 0 likes
Superuser Contribution [ HELP ! ] switching from hong kong to italy
hi im massimo from italy just subscribed in with my Hong Kong paypal account after that i found out that if i pay with a Hong Kong paypal account i have no access to most italian songs deleted my subscription ( after , for a bug, it pushed me to pay ...
- hi im massimo from italy just subscribed in with my Hong Kong paypal account after that i found out that if i pay with a Hong Kong paypal account i have no access to most itali...
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- Moderator
- 299 Views
- 1 replies
- 0 likes
- 299 Views
- 1 replies
- 0 likes
Superuser Contribution Switch subscription from Premium for Family to normal Premium
Hi, How can I change back the subscription form, from Spotify for Family to regular Premium subscription?In the account settings I can't find it....
- Hi, How can I change back the subscription form, from Spotify for Family to regular Premium subscription? In the account settings I can't find it....
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- Moderator
- 471 Views
- 1 replies
- 0 likes
- 471 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Pago
Aceptan tarjeta de débito para el plan familiar
- Aceptan tarjeta de débito para el plan familiar
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- Moderator
- 448 Views
- 1 replies
- 0 likes
- 448 Views
- 1 replies
- 0 likes