Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- 128141 Views
- 87 replies
- 10 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Ask here for help with Premium, payments and trials.
Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
I have a payment for spotify premium on my bank account but I do not have an active membership. Can this be looked into and would I be able to get a refund as it seems someone is using my bank details. Regards
Why am I getting charged 1299 when the average premium rate is only 999?
I subscribed premium on my FB account in spotify. for a few months already. Then I logged out. Then, I logged in my old account (non premium) then connected my FB (premium). Boom! Premium is gone.Whenever I try login using FB, it now defaults to my o...
Ik heb vorige maand geen geld op me rekening gelaten voor spotify om af te schrijven. Toen mijn spotify werd afgesloten heb ik dat wel gedaan maar het werd naderhand niet afgetrokken. Deze maand heeft spotify ook niks afgetrokken en mijn spotify acco...
Good morning,I pay for someone else's Spotify account with my debit card, however I would like to cancel these payments but do not have access to their account. Can you please advise how to go ahead doing this? I previously cancelled my debit card ho...
How can i get my premium account back? My playlist and everything are gone It has changed from premium to free without me knowing it.
After logging into my account online in order to change my credit card details, it says I'm not subscribed to premium when I am and pay monthly for it. Therefore I can't change my credit card details.
I've tried several times in the past week to change the credit card I fund my account with. I consistently get an error message saying it can't be completed at this time. Has anyone else had this issue and what was the solution? thank you
I activated a 1 mounth free account.If I register a gift card do I loose the free day of the remaining free account?Thanks
Dear Community, Updated my payment details today, having lived in Belgium for the past 10 years, I always use Belgian CC as well.From now on I will be charged €9.99 (which is good) but looking back at all previous invoices, they always charged me £9....
De dónde se pueden descargar las Facturas (Invoice) del servicio?Gracias
Hi,My friend checked her bank statement and realised that she's being charged €9,99 every month by Spotify even though she doesn't even use Spotify (and has never created an account with them). She has never given her credit card details to others.Is...
I subscribed to premium through iTunes, but it's not working in the actual app, I logged out and in many times, I also deleted it but it still isn't working, I feel like i just wasted my money for nothing because it won't let me actually get premium,...
When I go to get my 30 day free trial and then continue my subscription, it says I need an experation month even though I already properly put it in.
Hello! I was hoping someone could help me. I've checked and I don't have two accounts open with Spotify, but my card was charged twice. I checked my recipts on Spotify and compared them to my statement and according to Spotify, I was only charged onc...
Hola, Estoy intentando cancelar subscripción, de echo llego al final de la cancelación y me pone que mi suscripción premium ha sido cancelada. Sin embargo, cuando vuelvo a entrar en mi perfil me pone que mañana se me renovará automaticamente mi suscr...
I have been trying to subscribe to premium from free and go through payments and then end up at the beginning. Help.
Hola, el día 13 de febrero de 2016 cancelé mi suscripción premium y el dia 14 me fue realizado el cobro mensual. Necesito saber qué sucedió. Gracias!
Hey guys, signed a new phone contract and it comes with 6 months premium. I've used this before and am a current premium user, so it won't let me use the 6 months free again. If I delete my account and reopen it would it allow me to use that promo, o...
I have Subcribtion over my Provider Salt since 10.4.2016. But My Account say i'm sill free. I tried to login new on any divice but didn't workd. i'm using the right login i check it whit my provider.