no puedo asociar mi tarjeta de crédito a mi spotify necesito ayuda

Me da error en la fecha de caducidad,pero esta bien y no me deja pagar..repeti la operacion siete veces y sigue igual

• Fran15
• Newbie
• Me da error en la fecha de caducidad,pero esta bien y no me deja pagar..repeti la operacion siete veces y sigue igual
• 2017-03-29 2:01:48 PM
• 2017-04-01 3:47:41 AM
• osornios
• Spotify Star
• 767 Views
• 1 replies
• 0 likes

error en subcripcion

estimados, favor ayuda, tengo plan familiar pero hay 2 cuentas que no pueden volver a subcirbirse al plan familiar? que pasa con esto dura mucho o nunca mas podran permanecer a mi plan ?

• JA07
• Newbie
• estimados,    favor ayuda, tengo plan familiar pero hay 2 cuentas que no pueden volver a subcirbirse al plan familiar? que pasa con esto dura mucho o nunca mas podran permanecer a mi plan...
• 2017-03-29 6:06:42 PM
• 2017-04-01 3:45:46 AM
• osornios
• Spotify Star
• 258 Views
• 1 replies
• 0 likes

Me habéis cobrado dos veces el mes pasado y este mes me habéis vuelto a cobrar

Lo que os decía,que el mes pasado se me cobró dos veces la suscripción y este mes que en teoría no me lo tendríais que haber cobrado pero no ha sido asi,me gustaría que me solucionarais el tema,muchas gracias

• rananoia
• Newbie
• Lo que os decía,que el mes pasado se me cobró dos veces la suscripción y este mes que en teoría no me lo tendríais que haber cobrado pero no ha sido asi,me gustaría que me solucionarais el tema,mucha...
• 2017-03-29 6:33:30 PM
• 2017-04-01 3:45:17 AM
• osornios
• Spotify Star
• 463 Views
• 1 replies
• 0 likes

Re: no 30 days trial?

Hi,I am deducted $10 from my acct when I didn't subscribe AT ALL. Pls help me UNSUBSCRIBE AND REIMBURSE MY $10 BACK.Thank you!

• SitiZakiah14
• Newbie
• Hi,I am deducted $10 from my acct when I didn't subscribe AT ALL. Pls help me UNSUBSCRIBE AND REIMBURSE MY $10 BACK. Thank you!
• 2017-03-30 1:02:51 PM
• 2017-04-01 3:44:14 AM
• osornios
• Spotify Star
• 267 Views
• 1 replies
• 0 likes

Me di de baja y me volvieron a cobrar

Utilicé los 3 meses gratis de Spotify premium y me di de baja casi un mes antes de que finalice el período gratuito.. Me di de baja correctamente porque incluso me llegaron los mail confirmando la baja (adjunto foto de uno de los mails)... Ahora me v...

• ilemari86
• Newbie
• Utilicé los 3 meses gratis de Spotify premium y me di de baja casi un mes antes de que finalice el período gratuito.. Me di de baja correctamente porque incluso me llegaron los mail confirmando la ba...
• 2017-03-30 6:30:51 PM
• 2017-04-01 3:42:05 AM
• osornios
• Spotify Star
• 462 Views
• 1 replies
• 0 likes

Premium en pausa, Tu último pago no pasó.

Hola, hace un mes que me aparece el mensaje Premium en pausa, Tu último pago no pasó. El pago lo tengo por débito automático, hablé con la compañía de la tarjeta de crédito y me informaron que si el pago no se procesó es porque Spotify debe autorizar...

• romydar
• Newbie
• Hola, hace un mes que me aparece el mensaje Premium en pausa, Tu último pago no pasó. El pago lo tengo por débito automático, hablé con la compañía de la tarjeta de crédito y me informaron que si el ...
• 2017-03-30 6:33:49 PM
• 2017-04-01 3:40:57 AM
• osornios
• Spotify Star
• 4039 Views
• 1 replies
• 1 likes

Premium subscription has stopped working

My Spotify subscription is paid for through my Vodafone contract but has suddenly stopped working? I have contacted vodaphone and they have advised me that everything is in order and that Spotify is still linked to my account on their system. Please ...

• slough
• Newbie
• My Spotify subscription is paid for through my Vodafone contract but has suddenly stopped working? I have contacted vodaphone and they have advised me that everything is in order and that Spotify is ...
• 2017-03-30 11:39:09 PM
• 2017-04-01 3:38:59 AM
• osornios
• Spotify Star
• 459 Views
• 1 replies
• 0 likes

Charged twice

I was charged with Spotify premium twice this month first one being on March 9th which I was aware of. A week later I decided to cancel my subscription which ends in the beginning of April. But Spotify charged me another time on the 27th this month, ...

• Josuec09
• Newbie
• I was charged with Spotify premium twice this month first one being on March 9th which I was aware of. A week later I decided to cancel my subscription which ends in the beginning of April. But Spoti...
• 2017-03-31 1:54:23 PM
• 2017-04-01 3:36:34 AM
• osornios
• Spotify Star
• 469 Views
• 1 replies
• 0 likes

Already paid but not yet subscribed to premium

I already paid premium but I paid with cash. I already logged out of my account but I still get advertisements and I cannot download the songs. How can I subscribe or could I at least have my money back if it doesn't work?

• jewelalala
• Newbie
• I already paid premium but I paid with cash. I already logged out of my account but I still get advertisements and I cannot download the songs. How can I subscribe or could I at least have my money b...
• 2017-03-31 2:25:59 PM
• 2017-04-01 3:35:43 AM
• osornios
• Spotify Star
• 376 Views
• 1 replies
• 0 likes

Using spotify premium with Fido

I'm a Fido customer and the past two years I migrated my Spotify premium account to my Fido monthly plan. Since last month, my Fido account shows my account as premieum but I only get Spotify Free. I trued re-registering through Spotify.com but now I...

• mamita514
• Newbie
• I'm a Fido customer and the past two years I migrated my Spotify premium account to my Fido monthly plan.  Since last month, my Fido account shows my account as premieum but I only get Spo...
• 2017-03-31 9:24:52 PM
• 2017-04-01 3:34:37 AM
• osornios
• Spotify Star
• 549 Views
• 1 replies
• 0 likes

Premium acount

Hey, I signed for premium 3 months ago paying just 1,99 and it ended today. I want to cancel it but I was already charged on my credit card. I want to get my money back and cancel the premium please.

• user-removed
• Visitor
• Hey, I signed for premium 3 months ago paying just 1,99 and it ended today. I want to cancel it but I was already charged on my credit card. I want to get my money back and cancel the premium please.
• 2017-03-31 12:16:27 AM
• 2017-04-01 3:29:46 AM
• osornios
• Spotify Star
• 310 Views
• 1 replies
• 0 likes

¿por qué todos los meses me está cobrando doble mensualidad?

• sergiomuñoz97
• Newbie
• 2017-03-20 4:31:46 PM
• 2017-04-01 3:14:27 AM
• osornios
• Spotify Star
• 440 Views
• 1 replies
• 0 likes

ERROR ON EXPIRY DATE

Hello Team,I'm having trouble maintaining my premium. The site keeps sending error on my expiry date, which I'm surely right on what I'm typing. Please help.Thanks!

• johnpaulojohn
• Newbie
• Hello Team, I'm having trouble maintaining my premium. The site keeps sending error on my expiry date, which I'm surely right on what I'm typing. Please help. Thanks!
• 2017-03-21 3:17:47 AM
• 2017-04-01 3:08:09 AM
• osornios
• Spotify Star
• 340 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Just started Spotify Premium Trial but no Premium...

I just signed up for Spotify premium, paid via PayPal. I got an email receipt confirmation from PayPal and the subscription link in the troubleshooting doc shows I'm now Premium, but logging out/in on the app doesn't get me Premium (on mobile...not a...

• christyz
• Casual Listener
• I just signed up for Spotify premium, paid via PayPal. I got an email receipt confirmation from PayPal and the subscription link in the troubleshooting doc shows I'm now Premium, but logging out/in o...
• 2017-03-30 11:29:53 PM
• 2017-04-01 1:55:09 AM
• osornios
• Spotify Star
• 601 Views
• 3 replies
• 1 likes

Superuser Contribution Spotify en pausa

Me aparece un error que mi cuenta Spotify ha sido pausada, que el pago no pudo realizarse, al dar en la opción de actualizar pago me aparece un mensaje que dice que no es posible realizarse el pago, lo he intentado con 5 tarjetas diferentes, en todas...

• Kariinah87
• Newbie
• Me aparece un error que mi cuenta Spotify ha sido pausada, que el pago no pudo realizarse, al dar en la opción de actualizar pago me aparece un mensaje que dice que no es posible realizarse el pago, ...
• 2017-03-31 7:27:00 PM
• 2017-04-01 1:50:50 AM
• ZullyB
• Roadie
• 319 Views
• 1 replies
• 0 likes

Superuser Contribution charged twice

I have been charged twice for my account I lost my credit card and I have changed my credit card after seeing I was charged twice for Spotify I would like my $9.99 for my second time being charged back and I cannot have it sent back to that same card...

• curtalash
• Newbie
• I have been charged twice for my account I lost my credit card and I have changed my credit card after seeing I was charged twice for Spotify I would like my $9.99 for my second time being charged ba...
• 2017-03-31 12:05:04 AM
• 2017-04-01 1:48:15 AM
• ZullyB
• Roadie
• 278 Views
• 1 replies
• 0 likes

Geschenkkarte

Ich habe heute einen 30€ Gutschein eingelöst, habe dann meine Kontoauszüge gecheckt und gesehen, dass mir genau heute auch die regulären 9,99 € abgebucht wurden. Habe ich jetzt quasi für 4 Monate bezahlt oder habe ich Pech gehabt und trotzdem nur für...

• Soffi14
• Newbie
• Ich habe heute einen 30€ Gutschein eingelöst, habe dann meine Kontoauszüge gecheckt und gesehen, dass mir genau heute auch die regulären 9,99 € abgebucht wurden. Habe ich jetzt quasi für 4 Monate bez...
• 2017-03-28 2:42:25 PM
• 2017-03-31 12:32:25 AM
• Specialworld
• Community Legend
• 2527 Views
• 1 replies
• 0 likes