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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75227 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140264 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80615 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270050 Views
159 replies
13 likes
Eu antes era usuário Premium, porém meu cartão venceu, então pedi outro e agora estou tentando renovar minha assinatura, mas toda vez que eu coloco os dados do cartão aparece uma mensagem de erro alegando que "meu serviço ou cartão parece estar em um...
Eu antes era usuário Premium, porém meu cartão venceu, então pedi outro e agora estou tentando renovar minha assinatura, mas toda vez que eu coloco os dados do cartão aparece uma mensagem de erro ale...
Casual Listener
1022 Views
2 replies
0 likes
I tried to add something to my que and the screen would pop up and say get premium but the mere was no button to let me sign up. It just said "Got It" i need help
I tried to add something to my que and the screen would pop up and say get premium but the mere was no button to let me sign up. It just said "Got It" i need help
Roadie
686 Views
1 replies
0 likes
Y me había marcado una semana antes que se iba a suspender mi servicio, así que antier (Lunes) fui a pagar la suscripción, más no me ha llegado nada sobre la cuenta ni que se ha actualizado, necesito ayuda
Y me había marcado una semana antes que se iba a suspender mi servicio, así que antier (Lunes) fui a pagar la suscripción, más no me ha llegado nada sobre la cuenta ni que se ha actualizado, necesito...
Roadie
571 Views
1 replies
0 likes
Just checked my account and looks like im being charged for premium allthough I have checked my two accounts and none of the are premium. Can I somehow trace the payment to a spotify-account?
Just checked my account and looks like im being charged for premium allthough I have checked my two accounts and none of the are premium. Can I somehow trace the payment to a spotify-account?
Community Legend
292 Views
1 replies
0 likes
My son has a student premium account. I wish to set up a family account and invite him as it will work out cheaper. What is the correct procedure? Do I cancel his Direct Debit? He's worried he'll lose all his playlists too when he switches over!
My son has a student premium account. I wish to set up a family account and invite him as it will work out cheaper. What is the correct procedure? Do I cancel his Direct Debit? He's worried he'll los...
Community Legend
496 Views
1 replies
0 likes
Hey guys,love your app. I'm using it for more the a year now as premium. Today i saw, that my premium family packet is turned off and when i logged in the website it sayid i had to buy it again. but now its costs "S/ 28.90" insted of the normal 14,99...
Hey guys, love your app. I'm using it for more the a year now as premium. Today i saw, that my premium family packet is turned off and when i logged in the website it sayid i had to buy it again. bu...
Community Legend
1619 Views
19 replies
0 likes
For some reason as an extra charge I have 9.99 in my ee bill I haven't purchased anything and subscriptions should come from my bank account surely?
For some reason as an extra charge I have 9.99 in my ee bill I haven't purchased anything and subscriptions should come from my bank account surely?
Roadie
814 Views
1 replies
0 likes
I made my payment for my premium and called my bank to make sure the payment went through and it did but I still cant listen to my subscription
I made my payment for my premium and called my bank to make sure the payment went through and it did but I still cant listen to my subscription
Community Legend
638 Views
1 replies
0 likes
Tenemos el plan familiar y al parecer no coincide mi dirección con la de mi hermana, mi hermana no recuerda cual puso, qué hago?
Tenemos el plan familiar y al parecer no coincide mi dirección con la de mi hermana, mi hermana no recuerda cual puso, qué hago?
Community Legend
4318 Views
3 replies
0 likes
I am being billed for an account that isn't mine, and I can't seem to contact anyone to get it stopped. I want this billing to stop immediately, so who do I contact? This has been happening for awhile, and I can't seem to get anyone to solve the prob...
I am being billed for an account that isn't mine, and I can't seem to contact anyone to get it stopped. I want this billing to stop immediately, so who do I contact? This has been happening for awhil...
Not applicable
310 Views
1 replies
0 likes
I'm trying to add my husband to my premium family subscription but it says he already is already a member of another family plan - what to do?? Thanks
I'm trying to add my husband to my premium family subscription but it says he already is already a member of another family plan - what to do?? Thanks
Spotify Star
288 Views
1 replies
0 likes
I just received a message saying that Spotify could not confirm that I am part of my wife family and therefore they cancelled my premium subscription!!!! I had several playlists, downloads, etc... everything lost now!!!! What a shame!!! Please how sh...
I just received a message saying that Spotify could not confirm that I am part of my wife family and therefore they cancelled my premium subscription!!!! I had several playlists, downloads, etc... ev...
Casual Listener
1491 Views
3 replies
2 likes
I started a playlist and wanted to download the music to play offline but it says i need premium but it doesnt give me the option to get premium
I started a playlist and wanted to download the music to play offline but it says i need premium but it doesnt give me the option to get premium
Community Legend
258 Views
1 replies
0 likes
One of my favorite Spotify additions was the monthly Track-ed emails with a summary of what I had been listening to. I recieved them August-October of 2016 and the usual year in review in December, but haven't had any in the new year. Is this somethi...
One of my favorite Spotify additions was the monthly Track-ed emails with a summary of what I had been listening to. I recieved them August-October of 2016 and the usual year in review in December, b...
Spotify Star
360 Views
1 replies
1 likes
I've been a Spotify user for years now. I share my account with two other users and since the beginning have wondered why I can't play music at the same time while the others are listening on their device. So recently I upgraded to the Family plan, t...
I've been a Spotify user for years now. I share my account with two other users and since the beginning have wondered why I can't play music at the same time while the others are listening on their d...
Spotify Star
371 Views
1 replies
0 likes
i also have issues with making a payment i use my prepaid service to make a payment but it always says insufficient funds. i have the enough load to cover the payment i've been processing the payment since wednesday.
i also have issues with making a payment i use my prepaid service to make a payment but it always says insufficient funds. i have the enough load to cover the payment i've been processing the payment...
Casual Listener
478 Views
2 replies
0 likes
Hi- I have had spotify FREE for a while and have just upgraded to premium and ALL my music has disappeared- like it is a whole new account. PLEASE can someone help me?!
Hi- I have had spotify FREE for a while and have just upgraded to premium and ALL my music has disappeared- like it is a whole new account. PLEASE can someone help me?!
Spotify Star
396 Views
3 replies
0 likes
I switched my account from premium to the student discount but I'm getting charged for both... not trynna spend $15 a month. How do I fix this and get my money back?
I switched my account from premium to the student discount but I'm getting charged for both... not trynna spend $15 a month. How do I fix this and get my money back?
Spotify Star
297 Views
1 replies
0 likes
Hola que tal a todos, me gustaría compartir esta solución a un problema que quizás muchos tengamos. El problema radica en que, a consecuencia de que Spotify cambió sus términos y condiciones, todos los integrantes del plan familiar deben demostrar qu...
Hola que tal a todos, me gustaría compartir esta solución a un problema que quizás muchos tengamos. El problema radica en que, a consecuencia de que Spotify cambió sus términos y condiciones, t...
453 Views
0 replies
0 likes
My premium trial was supposed to end yesterday but I cancelled it around noon. I was just wondering if I cancelled it too late and if that was why it charged me. I'm not too worried about it, just curious! Thanks!
My premium trial was supposed to end yesterday but I cancelled it around noon. I was just wondering if I cancelled it too late and if that was why it charged me. I'm not too worried about it, just cu...
Spotify Star
301 Views
1 replies
0 likes
