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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75493 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140450 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80942 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270795 Views
159 replies
13 likes
Efetuei o pagamento via boleto, já passou 5 dias úteis e meu spotify premium não foi ativado. Gostaria de saber o motivo e ter uma solução. Desde já agradeço. Att, Karolina Vargas
Efetuei o pagamento via boleto, já passou 5 dias úteis e meu spotify premium não foi ativado. Gostaria de saber o motivo e ter uma solução. Desde já agradeço. Att, Karolina...
Spotify Star
328 Views
1 replies
0 likes
Hey all, Ive been trying to change my payment source with no success. When I go to update the card information it all goes through but then brings me to a "Tell us about yourself" page which has a field for your college. You CAN NOT bypass this page ...
Hey all, Ive been trying to change my payment source with no success. When I go to update the card information it all goes through but then brings me to a "Tell us about yourself" page which...
Spotify Star
346 Views
1 replies
0 likes
I had a montly subscription.My credit card reached its maximum limit, therefore, I kept being charged by Spotify but the payments didn't take place.My subscription was automatically canceled after some time. Now I want to subscribe for premium again,...
I had a montly subscription. My credit card reached its maximum limit, therefore, I kept being charged by Spotify but the payments didn't take place. My subscription was automatically canceled ...
Spotify Star
612 Views
1 replies
0 likes
Bought a call phone from fido and got 1 year free. I have since bought another cell phone and was to get another year free and only ended up with about 5 months before being told I have to upgrade to premium now?
Bought a call phone from fido and got 1 year free. I have since bought another cell phone and was to get another year free and only ended up with about 5 months before being told I have to upgrade to...
Spotify Star
343 Views
1 replies
0 likes
So , i have no premium on my spotify account and every month they charge me 6.99 pls help ?
So , i have no premium on my spotify account and every month they charge me 6.99 pls help ?
Spotify Star
274 Views
1 replies
0 likes
ive got the optus recipe to prove ive got free subscription and yet my account was charged this is poor service standardsand want my money reimbursed to my paypal asap thanks this is rediclous
ive got the optus recipe to prove ive got free subscription and yet my account was charged this is poor service standardsand want my money reimbursed to my paypal asap thanks this is rediclous
Spotify Star
390 Views
1 replies
0 likes
Hello. On 12.04.2017 i bought and activated a spotify gift card for 10€. 2 days later (14.04-15.04) i get an e-mail that my spotify sub is paused and it want to pay for it. Spotify, are you trying to rob me? Explain me pls **bleep**
Hello. On 12.04.2017 i bought and activated a spotify gift card for 10€. 2 days later (14.04-15.04) i get an e-mail that my spotify sub is paused and it want to pay for it. Spotify, are you trying to...
Spotify Star
231 Views
1 replies
0 likes
Hello,so I did the three-month-Premium-trial for 0,99 € from december to march and kept Premium. Last month I registered for Unidays and the Student Discount. However, although in my account it says I'm using the Student Discount, I still pay 9,99 € ...
Hello, so I did the three-month-Premium-trial for 0,99 € from december to march and kept Premium. Last month I registered for Unidays and the Student Discount. However, although in my account it say...
Spotify Star
264 Views
1 replies
0 likes
HiStarted my premium trail few days ago and Spotify doesn't let me choose songs anymore - just shufflesFrustrating
Hi Started my premium trail few days ago and Spotify doesn't let me choose songs anymore - just shuffles Frustrating
Spotify Star
214 Views
1 replies
0 likes
I cancelled my service yesterday and now you charged me 10.26 and I need my money back ASAP
I cancelled my service yesterday and now you charged me 10.26 and I need my money back ASAP
Spotify Star
238 Views
1 replies
0 likes
我在2/8繳了月付的148，3/16再次繳了月付148，那應該期限要到4/16，可是我這幾天又收到繳費通知，今天我又去繳了148，可是程式顯示我的使用期限只到4/16，為甚麼繳費繳了三個月只能用兩個月?
我在2/8繳了月付的148，3/16再次繳了月付148，那應該期限要到4/16，可是我這幾天又收到繳費通知，今天我又去繳了148，可是程式顯示我的使用期限只到4/16，為甚麼繳費繳了三個月只能用兩個月?
223 Views
0 replies
0 likes
Hey Guys, I've just moved from Aussie to NZ and I am now trying to swap my payment details over to my NZ bank. I've been going through the normal steps of swapping payment details and country (not the first time I have done this) but all it is allowi...
Hey Guys, I've just moved from Aussie to NZ and I am now trying to swap my payment details over to my NZ bank. I've been going through the normal steps of swapping payment details a...
Casual Listener
611 Views
2 replies
0 likes
Por que não consigo alterar forma de pagamento tendo plano Família? Quero mudar o cartão de crédito, porém o site diz que não está habilitado a alteração.
Por que não consigo alterar forma de pagamento tendo plano Família? Quero mudar o cartão de crédito, porém o site diz que não está habilitado a alteração.
Moderator
343 Views
1 replies
0 likes
Hi, i got some payment problems, wont accept any cards i try to put in the "upgrade" page. Im from Finland and i have tryed 2 different cards (OP bank) and one virtual mastercard and all 3 gives same error "bank?? has and bad day bla bla bla try agai...
Hi, i got some payment problems, wont accept any cards i try to put in the "upgrade" page. Im from Finland and i have tryed 2 different cards (OP bank) and one virtual mastercard and all 3 g...
Community Legend
787 Views
6 replies
0 likes
Vodafone 3 aylik tarife ile premium uyesiyim ama aktive ettigim halde yine beni free kullaniciya dusuruyor hesap ne yapmaliyim. Turkiye kullanicilari yardim.
Vodafone 3 aylik tarife ile premium uyesiyim ama aktive ettigim halde yine beni free kullaniciya dusuruyor hesap ne yapmaliyim. Turkiye kullanicilari yardim.
Moderator
1192 Views
1 replies
0 likes
Hello, I've tried to change my country settings, because I moved to austria, but every time I try to change the payment information things get mixed up. I would like to use my paypal account, because I don't have a credit card, but when I enter my ba...
Hello, I've tried to change my country settings, because I moved to austria, but every time I try to change the payment information things get mixed up. I would like to use my paypal account, because...
Casual Listener
1866 Views
4 replies
0 likes
Heijeg har hatt Spotify free, og skal nå over på premium. Får bare feilmelding når jeg skal legge inn kortet?? Forslag? Beate Forsaa
Hei jeg har hatt Spotify free, og skal nå over på premium. Får bare feilmelding når jeg skal legge inn kortet?? Forslag? Beate Forsaa
Moderator
1983 Views
1 replies
0 likes
Eu efetuei o pagamento hj a tarde, por volta das 3/4hrs da tarde fiz por boleto bancário, e ate agora nao estou com o Spotify premium.É normal essa demora ?
Eu efetuei o pagamento hj a tarde, por volta das 3/4hrs da tarde fiz por boleto bancário, e ate agora nao estou com o Spotify premium. É normal essa demora ?
Moderator
304 Views
1 replies
0 likes
Please put dates in European accounts in the European date format. I just cancelled my premium subcription with the date format: 4/12/2017. But I knew this subcription was renewing this month of April. If I hadn't kept track of it this time it would ...
Please put dates in European accounts in the European date format. I just cancelled my premium subcription with the date format: 4/12/2017. But I knew this subcription was renewing this month of Apri...
Moderator
1369 Views
1 replies
3 likes
Hello !I have a spotify premium account for sometime now, but on my iphone when i open spotify it says free, and all of my playlists are gone, i am using my facebook credentials... However onn spotify.com on my desktop it says i have the spotify prem...
Hello ! I have a spotify premium account for sometime now, but on my iphone when i open spotify it says free, and all of my playlists are gone, i am using my facebook credentials... However o...
Casual Listener
429 Views
2 replies
0 likes
