Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 186487 Views
- 118 replies
- 12 likes
- 186487 Views
- 118 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 21166 Views
- 28 replies
- 4 likes
- 21166 Views
- 28 replies
- 4 likes
- 183 Views
- 1 replies
- 0 likes
SUBSCRIPTION
I completely forgot that I had to cancel my Spotify premium because I paid £3 for a 3 month package! I have now cancelled it but is there anyway I can get my £9.99 back? I really need the money I have my driving test this month and need every penny t...
- I completely forgot that I had to cancel my Spotify premium because I paid £3 for a 3 month package! I have now cancelled it but is there anyway I can get my £9.99 back? I really need the money I hav...
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- Community Legend
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Pagamento
Boa noite! Preciso de uma ajuda...Eu fiz o pacote do plano familiar pelo cartão de crédito em fevereiro e a compra foi realizada com sucesso, no entanto no mês de março, não recebi em minha boleta o valor referente ao plano contratado... Notei que so...
- Boa noite! Preciso de uma ajuda... Eu fiz o pacote do plano familiar pelo cartão de crédito em fevereiro e a compra foi realizada com sucesso, no entanto no mês de março, não recebi em minha boleta ...
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- Spotify Star
- 250 Views
- 1 replies
- 0 likes
- 250 Views
- 1 replies
- 0 likes
I cancelled my subscription but was still charged
I cancel my subscription and still got charged i want my refund and can't get a hold of no one
- I cancel my subscription and still got charged i want my refund and can't get a hold of no one
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- 131 Views
- 0 replies
- 0 likes
- 131 Views
- 0 replies
- 0 likes
Cuenta premiun
Cuando me pide el codigo postal y lo ingreso me dice que es incorrecto y no se por que
- Cuando me pide el codigo postal y lo ingreso me dice que es incorrecto y no se por que
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- 162 Views
- 0 replies
- 0 likes
- 162 Views
- 0 replies
- 0 likes
Can't get 7 days free trial
The pop up comes up for the 7 day premium trial, so I click on the button that says "get premium". It brings me to the 30 day trial that you have to put a credit card in for and won't give me the 7 days.
- The pop up comes up for the 7 day premium trial, so I click on the button that says "get premium". It brings me to the 30 day trial that you have to put a credit card in for and won't give me the 7 d...
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- Newbie
- 1152 Views
- 5 replies
- 0 likes
- 1152 Views
- 5 replies
- 0 likes
Lost premium after app update
I updated the app the other day and logged in now I don't have premium. I prepaid 6 months have order number for proof
- I updated the app the other day and logged in now I don't have premium. I prepaid 6 months have order number for proof
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- Community Legend
- 1655 Views
- 8 replies
- 0 likes
- 1655 Views
- 8 replies
- 0 likes
CC not accepted
Hi, I tried several times to us e credit card as payment method for premium.Credit card (Mastercard)wont be accpeted saying it aint accepted in my country (Switzerland).I checked my settings and my land is set correctly to CH, so does my CC come from...
- Hi, I tried several times to us e credit card as payment method for premium. Credit card (Mastercard)wont be accpeted saying it aint accepted in my country (Switzerland). I checked my sett...
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- Casual Listener
- 447 Views
- 6 replies
- 0 likes
- 447 Views
- 6 replies
- 0 likes
Premium Trial and Sign Up
Hey!I signed up to the 30 day trial and now every time im on Spotify it doesn't acknowledge that I've signed up and asks me to sign up for the free trial over and over again. I have received confirmation receipt etc. I want to continue with Spotify a...
- Hey! I signed up to the 30 day trial and now every time im on Spotify it doesn't acknowledge that I've signed up and asks me to sign up for the free trial over and over again. I have received conf...
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- Community Legend
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
Charged twice
Last month 3/15/2017, i was charged 99DKK (danish money) for my subscription. I planned out that was the last month i would use premium, and just cancel my subscription som days before the next payment. But then i checked my bank account today 4/2/20...
- Last month 3/15/2017, i was charged 99DKK (danish money) for my subscription. I planned out that was the last month i would use premium, and just cancel my subscription som days before the next payme...
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- Community Legend
- 228 Views
- 1 replies
- 0 likes
- 228 Views
- 1 replies
- 0 likes
Subscription fee problem switching from Premium to Family
My Spotify Premium subscription just got renewed yesterday but I wish to switch to Family in couple days.Hence, my question is that when I do the switching, will I be charged in full amount again for the Family package? Or just paying the difference?...
- My Spotify Premium subscription just got renewed yesterday but I wish to switch to Family in couple days. Hence, my question is that when I do the switching, will I be charged in full amount again f...
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- Newbie
- 263 Views
- 2 replies
- 0 likes
- 263 Views
- 2 replies
- 0 likes
Won't cancel my subscription
So I tried spotify's special 3 month premium offer for 50 pesos here in the Philippine. So my 3 month subscription ended in march 31, 2017. I forgot to unsubscribe from my premium account and I unsubscribed today which is april 2, 2017 and when I uns...
- So I tried spotify's special 3 month premium offer for 50 pesos here in the Philippine. So my 3 month subscription ended in march 31, 2017. I forgot to unsubscribe from my premium account and I unsub...
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- Community Legend
- 283 Views
- 2 replies
- 0 likes
- 283 Views
- 2 replies
- 0 likes
Gift subscription in Portugal - my account is from UK
Hello! thanks in advance for your help. Im trying to buy my friend a 6 months subscription to Spotify, he lives in Portugal and my account is from UK, will that create a problem?
- Hello! thanks in advance for your help. Im trying to buy my friend a 6 months subscription to Spotify, he lives in Portugal and my account is from UK, will that create a problem?&...
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- Spotify Star
- 921 Views
- 3 replies
- 0 likes
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Gift Card
- 921 Views
- 3 replies
- 0 likes
Den
Mi tarjeta de regalo no me permite hacer valido el codigo, me manda a departamento de atencion, que hago?
- Mi tarjeta de regalo no me permite hacer valido el codigo, me manda a departamento de atencion, que hago?
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- 178 Views
- 0 replies
- 0 likes
- 178 Views
- 0 replies
- 0 likes
Switching premium account from Facebook to email
Hi,My premium Spotify account is currently linked to Facebook and I only login via my Facebook account (I don't have an email login set up). I forgot about this and when I deactivated my Facebook account I could no longer access Spotify. I only just ...
- Hi, My premium Spotify account is currently linked to Facebook and I only login via my Facebook account (I don't have an email login set up). I forgot about this and when I deactivated my Facebook...
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- Spotify Star
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Payment problems
What is the format for entering cc expiration date it says mm/yy for example I tried 01/01 01/2001 still doesn't work help please?
- What is the format for entering cc expiration date it says mm/yy for example I tried 01/01 01/2001 still doesn't work help please?
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- Community Legend
- 279 Views
- 3 replies
- 0 likes
- 279 Views
- 3 replies
- 0 likes
Cant update creditcard
Hi, i try to update my creditcard, but it keeps coming back to month/year? Tryed man times...
- Hi, i try to update my creditcard, but it keeps coming back to month/year? Tryed man times...
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- Not applicable
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Can't pay using mobile number
I think it's some kind of error it keeps saying my account has insufficient funds but it is not help please!
- I think it's some kind of error it keeps saying my account has insufficient funds but it is not help please!
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- 198 Views
- 0 replies
- 0 likes
- 198 Views
- 0 replies
- 0 likes
premium payment
I am a high school student i dont have a credit card and before i purchased premium with sim card but now in payment option said i just can pay with credit card . Pls help mee how do i pay the premium now?
- I am a high school student i dont have a credit card and before i purchased premium with sim card but now in payment option said i just can pay with credit card . Pls help mee how do i pay the premiu...
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- Spotify Star
- 259 Views
- 1 replies
- 0 likes
- 259 Views
- 1 replies
- 0 likes
Bill of familiar plan
I just need to know if the familiar plan is each month or 21 days.
- I just need to know if the familiar plan is each month or 21 days.
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- Casual Listener
- 213 Views
- 2 replies
- 0 likes
- 213 Views
- 2 replies
- 0 likes