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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69204 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133676 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70747 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254110 Views
156 replies
13 likes
i had a premium spotify account with facebook credentials. now i deleted my facebook account and i create a new spotify account. but now i can't log in for delete the payment renew from the old account. how can i solve this problem?
i had a premium spotify account with facebook credentials. now i deleted my facebook account and i create a new spotify account. but now i can't log in for delete the payment renew from the old accou...
Roadie
253 Views
1 replies
0 likes
I bought premium and am currently on my free trial but on the app it is stil saying I don't have it
I bought premium and am currently on my free trial but on the app it is stil saying I don't have it
Spotify Star
335 Views
1 replies
0 likes
I bought a new phone but my Spotify account didn't transfer over. I have no play lists and I'm been asked to upgrade to premium which I have already and pay monthly for. Can anyone tell me how to get my old account on my new phone? Appreciate your he...
I bought a new phone but my Spotify account didn't transfer over. I have no play lists and I'm been asked to upgrade to premium which I have already and pay monthly for. Can anyone tell me how to get...
Spotify Star
259 Views
1 replies
0 likes
Hi , I canceled my subscription last month, and I thought my subscription canceled so it will not be charged for next month, but they charged me for this month although I am not using Spotify anymore. I am looking for contact details of Spotify help ...
Hi , I canceled my subscription last month, and I thought my subscription canceled so it will not be charged for next month, but they charged me for this month although I am not us...
Gig Goer
455 Views
3 replies
0 likes
Spotify message : Cant corroborate that you live in the same address as the account holder. We use different ip addresses all the time, same address.,
Spotify message : Cant corroborate that you live in the same address as the account holder. We use different ip addresses all the time, same address.,
Casual Listener
348 Views
2 replies
0 likes
O pagamento do meu boleto foi confirmado dia 31/03 até o momento, não recebi upgrade para o premium.
O pagamento do meu boleto foi confirmado dia 31/03 até o momento, não recebi upgrade para o premium.
Regular
506 Views
8 replies
0 likes
The same thing has happened to me, i can only see 90 days back into my back account and i was billed twice this month and twice last month, i'm extremely frustrated as it's seemed impossible to get an answer from anyone here. I do not want to close m...
The same thing has happened to me, i can only see 90 days back into my back account and i was billed twice this month and twice last month, i'm extremely frustrated as it's seemed impossible to get a...
Spotify Star
1019 Views
1 replies
0 likes
I was double billed last month and it looks like it is trying to do it again this month. Is there a customer service number where I can contact someone to get this corrected?
I was double billed last month and it looks like it is trying to do it again this month. Is there a customer service number where I can contact someone to get this corrected?
Spotify Star
1270 Views
1 replies
0 likes
I tried buying the student deal before I realized it was for college students only. So I backed out of it and it didn't say anything about charging me, I went out and bought the normal subscription for 10, and I check my bank account and it had charg...
I tried buying the student deal before I realized it was for college students only. So I backed out of it and it didn't say anything about charging me, I went out and bought the normal subscription f...
Spotify Star
302 Views
1 replies
0 likes
does premium subscripstion expire after 12 months like student discount does or is it that once you have it, your account is premium for good? thanks!
does premium subscripstion expire after 12 months like student discount does or is it that once you have it, your account is premium for good? thanks!
Spotify Star
261 Views
1 replies
0 likes
I WILL LIVE IN LITHUANIA AND I CANT MAKE A CREDIT CARD THERE, SO I WANT TO PAY FROM BRAZIL MY COUNTRY. HERE I HAVE AN OPTION FOR ANTECIPATED PAYMENT (ticket, title) AND I WANT TO KNOW IF I PAY FOR SEVERAL MONTHS HERE I COULD USE SPOTIFY IN LITHUANIA?...
I WILL LIVE IN LITHUANIA AND I CANT MAKE A CREDIT CARD THERE, SO I WANT TO PAY FROM BRAZIL MY COUNTRY. HERE I HAVE AN OPTION FOR ANTECIPATED PAYMENT (ticket, title) AND I WANT TO KNOW IF I PAY FOR SE...
Casual Listener
598 Views
2 replies
0 likes
Hello, I am currently in Taiwan, and have been using Free Spotify for about two years (in Taiwan).This morning I started the free Premium Trial, with a Japanese credit card. After I started the trial, many of my songs became unavailable, by my unders...
Hello, I am currently in Taiwan, and have been using Free Spotify for about two years (in Taiwan). This morning I started the free Premium Trial, with a Japanese credit card. After...
Gig Goer
421 Views
3 replies
0 likes
I´ve neen charged twice, saturday I spoke with one moderator and he told me I should send my bank status so I went to the bank and they told me that one payment is still pending and one has been already charged, I ned to cancel the one which is pendi...
I´ve neen charged twice, saturday I spoke with one moderator and he told me I should send my bank status so I went to the bank and they told me that one payment is still pending and one has been alre...
Spotify Star
385 Views
1 replies
0 likes
I have Spotify premium,but I notice that I was being bill twice a month on my Visa Card.i discontinued one of the accounts,I was just bill $9.99 for the month of April 2017 my information: -------@gmail.com I'm being charge but I cannot access Spotif...
I have Spotify premium,but I notice that I was being bill twice a month on my Visa Card.i discontinued one of the accounts,I was just bill $9.99 for the month of April 2017 my information: -------@gm...
Casual Listener
418 Views
2 replies
0 likes
I have been paying for Spotify Premium for nearly a year now. For my birthday I got a 3-month Spotify gift card. I activated it on my account and I stopped paying the subscription fee assuming that I had three months. Now my premium account is deacti...
I have been paying for Spotify Premium for nearly a year now. For my birthday I got a 3-month Spotify gift card. I activated it on my account and I stopped paying the subscription fee assuming that I...
Spotify Star
401 Views
1 replies
0 likes
I am a Maxis user in Malaysia, I am not sure why Spotify charged me some amount for subscription by Maxis while I’m not sure for which account I am charged.I tried all the suggested ways to find my subscribed account but I couldn’t find.Any help high...
I am a Maxis user in Malaysia, I am not sure why Spotify charged me some amount for subscription by Maxis while I’m not sure for which account I am charged. I tried all the suggested ways to find my...
Spotify Star
281 Views
1 replies
0 likes
My Spotify account logged me out of my Spotify app on my computer and phone and when I logged back into it, my account had reverted back to before I upgraded to premium. About a year ago I upgraded from free to a student premium subscription and abou...
My Spotify account logged me out of my Spotify app on my computer and phone and when I logged back into it, my account had reverted back to before I upgraded to premium. About a year ago I upgraded f...
Spotify Star
305 Views
1 replies
0 likes
hello everyone i will have a problem with my subscription and is that a month ago paid a premium year and everything normal as a premium but today i realized that I had not activate the premium that comes
hello everyone i will have a problem with my subscription and is that a month ago paid a premium year and everything normal as a premium but today i realized that I had not activate the premium that ...
Spotify Star
239 Views
1 replies
0 likes
I used to have a premium subscription, and I wanted to join me into a familiar account, but be a member instead the admin, but by mistake subscribed me as a familiar admin, I can't cancel the familiar subscription with the instructions you give me he...
I used to have a premium subscription, and I wanted to join me into a familiar account, but be a member instead the admin, but by mistake subscribed me as a familiar admin, I can't cancel the familia...
Newbie
798 Views
1 replies
0 likes
I need an invoice from 09/16, but my transaction history only shows invoices from 10/16. Where can I find the rest of them?
I need an invoice from 09/16, but my transaction history only shows invoices from 10/16. Where can I find the rest of them?
Spotify Star
707 Views
1 replies
0 likes
