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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69196 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133671 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70720 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254094 Views
156 replies
13 likes
Hi, I do not have any active premium accounts username : somesh4ever, somesh569, but i am still charged for the premium subscription for the past few months. I am being charges 9.99 per month to my amex card ending - . last transaction id : 320170960...
Hi, I do not have any active premium accounts username : somesh4ever, somesh569, but i am still charged for the premium subscription for the past few months. I am being charges 9.99 per month to my...
Spotify Star
269 Views
1 replies
0 likes
I have been paying £9.99 from my bank account for months and have tried to contact Spotify previously regarding the situation.I do not have a valid log in for this account and as far as I am aware have never used it as I already have free version of ...
I have been paying £9.99 from my bank account for months and have tried to contact Spotify previously regarding the situation. I do not have a valid log in for this account and as far as I am awar...
Casual Listener
301 Views
1 replies
0 likes
Hi, I had a 3 months promo with spotify, but I'm not actually using it so much, however i forgot to cancel the automatic renewal fot the account and only today I realised that the premium account is still active, because of automatic renewal. I've ac...
Hi, I had a 3 months promo with spotify, but I'm not actually using it so much, however i forgot to cancel the automatic renewal fot the account and only today I realised that the premium ac...
Casual Listener
1730 Views
1 replies
0 likes
Hey Community, I've a Premium Family Account with monthly balances via Paypal. Now I just got a 30€ Spotify Giftcard and I wondered that I can't use the Giftcard with my Premium Account? Is there any workaround? Thank you a lot in advance. pppla
Hey Community, I've a Premium Family Account with monthly balances via Paypal. Now I just got a 30€ Spotify Giftcard and I wondered that I can't use the Giftcard with my Premium Account? &n...
Spotify Star
282 Views
1 replies
0 likes
I purchased spotify to student conditions (4,99€) , since I still am a student. Now, I noticed that for 2 months the regular price (9,99€) was charged, eventhough one year has not passed yet and I am still a student. Also, I didn't receive any e-mail...
I purchased spotify to student conditions (4,99€) , since I still am a student. Now, I noticed that for 2 months the regular price (9,99€) was charged, eventhough one year has not passed yet and I am...
Spotify Star
344 Views
1 replies
0 likes
Why can't I subsribe to Premium with Payment through Mobile?
Why can't I subsribe to Premium with Payment through Mobile?
Community Legend
289 Views
1 replies
0 likes
My daughter forgot to cancel the free premium trial subscription, can we cancel today and get money back?
My daughter forgot to cancel the free premium trial subscription, can we cancel today and get money back?
Spotify Star
228 Views
1 replies
0 likes
I am having trouble with the Spotify Premium 60 Days free campaign. I had a mail saying that it will be 60days free premium offer but after starting the trial, it says it is only 30 days free premium.By the way, I'm a Spoitfy Japan user.
I am having trouble with the Spotify Premium 60 Days free campaign. I had a mail saying that it will be 60days free premium offer but after starting the trial, it says it is only 30 days free premium...
Spotify Star
330 Views
1 replies
0 likes
Hi there!I am using Spotify already for a long time and never had problems with the payment, till now. On the 6th of April I got a note in my Spotify account that they tried to collect the monthly payment of my bank account and that it didn't worked ...
Hi there! I am using Spotify already for a long time and never had problems with the payment, till now. On the 6th of April I got a note in my Spotify account that they tried to collect the m...
Spotify Star
310 Views
1 replies
0 likes
Ive been trying to cancel my subscription to spotify for a week now and dont know how. Im subscrubed through playstation music and cant access it r\through my playstation because of network issues that have been on going for a while(about a week). I ...
Ive been trying to cancel my subscription to spotify for a week now and dont know how. Im subscrubed through playstation music and cant access it r\through my playstation because of network issues th...
Spotify Star
348 Views
1 replies
0 likes
I am studying abroad in Scotland, and I had premium for three months, now, it expired and when I tried to log in it said to change my country to Great Britain, okay, no problem. When I realized my premium expired, I went to update my subscription, bu...
I am studying abroad in Scotland, and I had premium for three months, now, it expired and when I tried to log in it said to change my country to Great Britain, okay, no problem. When I realized...
Spotify Star
230 Views
1 replies
0 likes
Hi i was wondering if anyone can help me, i had to change my card details to get my premium back as my other card expired, but i think i did it wrong & all of my music, basically my entire account got wiped. Is there a way i can fix it?
Hi i was wondering if anyone can help me, i had to change my card details to get my premium back as my other card expired, but i think i did it wrong & all of my music, basically my entire accoun...
Spotify Star
227 Views
1 replies
0 likes
I can't receive any message from spotify for my confirmation code for upgrading to premium
I can't receive any message from spotify for my confirmation code for upgrading to premium
Spotify Star
570 Views
1 replies
0 likes
I had a spotify account in Argentina but when I arrived to Australia I had to create a new account (because Argentina account dessapeared!! and I lost my play lists) so I signed up to a 15 days premium trail. But, to be honest, didn't work!. After th...
I had a spotify account in Argentina but when I arrived to Australia I had to create a new account (because Argentina account dessapeared!! and I lost my play lists) ...
Spotify Star
341 Views
1 replies
0 likes
Hello, I would like to activate on my spotify account premium and I would like to pay with credit card but I only have a maestro card and this card is not available in the options. Can I nevertheless somehow pay with this card or is this not possible...
Hello, I would like to activate on my spotify account premium and I would like to pay with credit card but I only have a maestro card and this card is not available in the options. Can I nevertheless...
Spotify Star
311 Views
1 replies
0 likes
My credit card had run dry w/o me realizing it, now card is available for spotify to take payment. ...how do I get them to run it again?
My credit card had run dry w/o me realizing it, now card is available for spotify to take payment. ... how do I get them to run it again?
Spotify Star
282 Views
1 replies
0 likes
Why i went to thw Spotify website to type in the gift card and I did that yet it still says that I'm a free user and will not play songs at my will like premuim does
Why i went to thw Spotify website to type in the gift card and I did that yet it still says that I'm a free user and will not play songs at my will like premuim does
Spotify Star
274 Views
1 replies
0 likes
i redeemed my giftcard but when i go on my app it says i don't have premium. i've tried restarting the app and even restarting my phone but it's not working
i redeemed my giftcard but when i go on my app it says i don't have premium. i've tried restarting the app and even restarting my phone but it's not working
Spotify Star
275 Views
1 replies
0 likes
Today I was traying to pay mi account spotify, many many times, it's so strange because I could do it normally. But after a few minutes I checked my salary statement and I was surprised because on the website appeared as payment was made for four tim...
Today I was traying to pay mi account spotify, many many times, it's so strange because I could do it normally. But after a few minutes I checked my salary statement and I was surprised because on th...
Casual Listener
306 Views
2 replies
0 likes
hey con ninguna tarjeta quiere agarrar spotify que hago? sin embargo aparece una leyenda de ups "
hey con ninguna tarjeta quiere agarrar spotify que hago? sin embargo aparece una leyenda de ups "
Community Legend
198 Views
1 replies
0 likes
