Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 175316 Views
- 114 replies
- 12 likes
- 175316 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19562 Views
- 27 replies
- 4 likes
- 19562 Views
- 27 replies
- 4 likes
Problems with Premium Abonnement
Hey there Currently I am in New Zealand and I got a Spotify Premium Abonnement with Spark. Yesterday I cancelled it and therefore it should turn into the Free Spotify Account. I need the the Free Account to join my family Membership in Germany. But I...
- Hey there 🙂 Currently I am in New Zealand and I got a Spotify Premium Abonnement with Spark. Yesterday I cancelled it and therefore it should turn into the Free Spotify Account. I need the the Free ...
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- Casual Listener
- 937 Views
- 2 replies
- 0 likes
- 937 Views
- 2 replies
- 0 likes
losing music and cancelled subscription
my husband decided to be a smart **bleep** and cancel my daughter's family subscription to spotify that she had on her ipod. she just came in crying and said she lost over 800 songs. if i sign her up for a student premium account, is there any way of...
- my husband decided to be a smart **bleep** and cancel my daughter's family subscription to spotify that she had on her ipod. she just came in crying and said she lost over 800 songs. if i...
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- Community Legend
- 1381 Views
- 3 replies
- 0 likes
- 1381 Views
- 3 replies
- 0 likes
3 month 99p deal
I can't cancel my 3 month 99p trial. When I go to subscription it just says I'm on a free trial? Their is no cancellation box! It says in the T&C that all offers after the trial period will continue at the normal monthly premium and I will be charged...
- I can't cancel my 3 month 99p trial. When I go to subscription it just says I'm on a free trial? Their is no cancellation box! It says in the T&C that all offers after the trial period will conti...
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- Spotify Star
- 979 Views
- 3 replies
- 0 likes
- 979 Views
- 3 replies
- 0 likes
Cant get subscription
Every card I try it says sorry looks like your bank is having a bad day...
- Every card I try it says sorry looks like your bank is having a bad day...😒😒😒
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- Community Legend
- 839 Views
- 3 replies
- 0 likes
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Subscription
- 839 Views
- 3 replies
- 0 likes
Superuser Contribution Cant get premium
When I enter my card information, it says that I have not entered my expiration date. Im at the end of my 3 month $0.99 trial. This happens on the app and on the website. I tried a couple different formats for the date and nothing has registered.
- When I enter my card information, it says that I have not entered my expiration date. Im at the end of my 3 month $0.99 trial. This happens on the app and on the website. I tried a couple different f...
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- Roadie
- 893 Views
- 1 replies
- 0 likes
- 893 Views
- 1 replies
- 0 likes
Presentkort
Jag fick Spotify premium av min mor i julklapp men jag hittar inte var jag ska slå in koden nån stans? Förut var det i kassan när man köper online men hittar inte de nu
- Jag fick Spotify premium av min mor i julklapp men jag hittar inte var jag ska slå in koden nån stans? Förut var det i kassan när man köper online men hittar inte de nu
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- Newbie
- 1474 Views
- 2 replies
- 0 likes
- 1474 Views
- 2 replies
- 0 likes
Converting to a Premium acct when one user has an iTunes for Spotify acct.
I am hoping to get a straight answer. WE are a family of four who wants to convert to a family Spotify account. The problem is my son has had a Spotify through iTunes for the last 1.5 years and my daughter has a student account through Spotify. My re...
- I am hoping to get a straight answer. WE are a family of four who wants to convert to a family Spotify account. The problem is my son has had a Spotify through iTunes for the last 1.5 yea...
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- Roadie
- 1395 Views
- 1 replies
- 0 likes
- 1395 Views
- 1 replies
- 0 likes
Substituir cartão crédito
Ola, quero substituir o cartão de crédito e não consigo. O sistema não reconhece meu cartão de crédito da bandeira elo, informando que o cartão é inválido em mensagem. o que faço? Caso não seja consertado isso, terei de cancelar minha conta.
- Ola, quero substituir o cartão de crédito e não consigo. O sistema não reconhece meu cartão de crédito da bandeira elo, informando que o cartão é inválido em mensagem. o que faço? Caso não s...
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- Spotify Star
- 1127 Views
- 1 replies
- 0 likes
- 1127 Views
- 1 replies
- 0 likes
Unlinking Fido subscription
Hi there!I recently made a change to the ownership of my Fido account and I had to delink my old account from premium. After this was done I was told that I would be able to login to the Fido hub and relink my account to premium. BUT every time I try...
- Hi there! I recently made a change to the ownership of my Fido account and I had to delink my old account from premium. After this was done I was told that I would be able to login to the Fido hub...
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- 726 Views
- 0 replies
- 0 likes
- 726 Views
- 0 replies
- 0 likes
Why am I paying
Hi my bank account is being charged 9.99 but it says my account is free ?
- Hi my bank account is being charged 9.99 but it says my account is free ?
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- Spotify Star
- 962 Views
- 1 replies
- 0 likes
- 962 Views
- 1 replies
- 0 likes
Solved!! Payments
Hi - I already pay for Spotify Premium but was gifted a 6 month premium code. I have applied this code to my account but will Spotify still charge my account for the next six months? Or do I need to cancel the payments and then set up again in six mo...
- Hi - I already pay for Spotify Premium but was gifted a 6 month premium code. I have applied this code to my account but will Spotify still charge my account for the next six months? Or do I need to ...
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- Casual Listener
- 1362 Views
- 2 replies
- 0 likes
- 1362 Views
- 2 replies
- 0 likes
No icon yet have premium
I have upgraded to premium this morning. Paid by debit card. I play Spotify thru Sonos at home or b/tooth in the car. Now my app says I'm offline. I couldn't find anywhere to go 'online'. I deleted the spotify app to reinstall. But it won't show the ...
- I have upgraded to premium this morning. Paid by debit card. I play Spotify thru Sonos at home or b/tooth in the car. Now my app says I'm offline. I couldn't find anywhere to go 'online'. I deleted t...
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- Community Legend
- 1181 Views
- 3 replies
- 0 likes
- 1181 Views
- 3 replies
- 0 likes
Changing payment details
Hi, I just had to cancel the credit card that my Spotify account was being paid from and want to change it to another credit card; however, I keep getting an error message that the card won't work. I've contacted my bank and they've said that there's...
- Hi, I just had to cancel the credit card that my Spotify account was being paid from and want to change it to another credit card; however, I keep getting an error message that the card won'...
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- Community Legend
- 810 Views
- 1 replies
- 0 likes
- 810 Views
- 1 replies
- 0 likes
How I subscribed
I started useing spotify by logging in through facebook. I am wanting to deactivate my facebook page and when I did then I could not log into my spotify. So if I deactivate my facebook does that mean I have to start all over on spotify?
- I started useing spotify by logging in through facebook. I am wanting to deactivate my facebook page and when I did then I could not log into my spotify. So if I deactivate my facebook does that mean...
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- Community Legend
- 963 Views
- 1 replies
- 0 likes
- 963 Views
- 1 replies
- 0 likes
Paying for Premium with Paypal
My trial period ended today, and I want to upgrade to premium. My only payment option is PayPal, but it just won't let me. My country is US on both accounts, and I've tried to pay in a desktop incognito window but that won't work either.
- My trial period ended today, and I want to upgrade to premium. My only payment option is PayPal, but it just won't let me. My country is US on both accounts, and I've tried to pay in a desktop incogn...
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- Spotify Star
- 2057 Views
- 7 replies
- 0 likes
- 2057 Views
- 7 replies
- 0 likes
Playing multiple accounts on Spotify premium.
I just added a family memeber to my account but we can't play music at the same time which is contrary to what it says you can do online. Is that correct, we should be able to both play music at the same time using our logins?
- I just added a family memeber to my account but we can't play music at the same time which is contrary to what it says you can do online. Is that correct, we should be able to both play music at the ...
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- Spotify Star
- 1095 Views
- 1 replies
- 0 likes
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Premium
- 1095 Views
- 1 replies
- 0 likes
Cancelled subscription over 2 weeks ago, but still charged?
I canceled my Spotify Premium subscription over 2 weeks ago, as I am low on money and trying to save, but I was charged today after canceling my subscription. Is there any way I can receive a refund and have my subscription cancelled? Thanks
- I canceled my Spotify Premium subscription over 2 weeks ago, as I am low on money and trying to save, but I was charged today after canceling my subscription. Is there any way I can receive a refund ...
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- Not applicable
- 1229 Views
- 1 replies
- 0 likes
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Premium
- 1229 Views
- 1 replies
- 0 likes
Solved!! Spotify premium deactivated facebook
Hi,My Spotify premium account is linked to my Facebook account that is now deactivated how do I carry on using my premium account
- Hi, My Spotify premium account is linked to my Facebook account that is now deactivated how do I carry on using my premium account
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- Community Legend
- 1675 Views
- 1 replies
- 0 likes
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AccountPremium
- 1675 Views
- 1 replies
- 0 likes
I'm a premium subscriber but can't listen offline
I had a free trail, then decided to become a premium subscriber, my account still says Free, and I can't listen offline because when I try to download it says "you've discovered a premium feature". Anyone else have this problem? I logged out and back...
- I had a free trail, then decided to become a premium subscriber, my account still says Free, and I can't listen offline because when I try to download it says "you've discovered a premium feature". A...
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- Community Legend
- 810 Views
- 1 replies
- 0 likes
- 810 Views
- 1 replies
- 0 likes
Paid for premium but still playing free mod
I have paid for three months automotically via my gsm operator vodafone but still my spotify account seems free mod and i couldn't fix it. I don't know how can i solve this problem.
- I have paid for three months automotically via my gsm operator vodafone but still my spotify account seems free mod and i couldn't fix it. I don't know how can i solve this problem.
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- Community Legend
- 1726 Views
- 1 replies
- 0 likes
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AccountPremiumSubscription
- 1726 Views
- 1 replies
- 0 likes