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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75392 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140364 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80801 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270424 Views
159 replies
13 likes
If I had premium and then switched onto my family's family plan. Will I still be charged for my premium or do I need to go onto my account and cancel it before accepting my family plan
If I had premium and then switched onto my family's family plan. Will I still be charged for my premium or do I need to go onto my account and cancel it before accepting my family plan
Spotify Star
252 Views
1 replies
0 likes
Hello, Im using spotify premium (9,99 Euro/Month) and on Monday i got charged 0,19 Euro.Why was there a discount of 19 cents? I havent used something special than i usually use. Can you help me? Have i misread something? Greetings
Hello, Im using spotify premium (9,99 Euro/Month) and on Monday i got charged 0,19 Euro. Why was there a discount of 19 cents? I havent used something special than i usually use. C...
Community Legend
553 Views
3 replies
0 likes
I got spotify premium membership free through vodafone contract, that period ended yday n chose to opt in for £9.99 a month there on for premium through spotify and now its saying that i am on free membership but i have a confirmation text that i hav...
I got spotify premium membership free through vodafone contract, that period ended yday n chose to opt in for £9.99 a month there on for premium through spotify and now its saying that i am on free m...
Community Legend
425 Views
5 replies
0 likes
Hi, I've been trying to avail Spotify premium for three days now using my phone's carrier, Smart (Philippines). But it won't send me a pin right after I send my phone number. Got any ideas on how to help me here? Thank you!
Hi, I've been trying to avail Spotify premium for three days now using my phone's carrier, Smart (Philippines). But it won't send me a pin right after I send my phone number. Got any ideas on how to ...
Community Legend
251 Views
1 replies
0 likes
I saw a link that said you could get a 60 day trial. Is this true? And if so, where can I get it?
I saw a link that said you could get a 60 day trial. Is this true? And if so, where can I get it?
Community Legend
1946 Views
1 replies
0 likes
Hi,I have been charged £9.99 at the beginning and at the end of March. Is this because I had to update my payment method towards the end of March? Does this mean I won't be charged in April? The description is worded differently on my bank statement....
Hi, I have been charged £9.99 at the beginning and at the end of March. Is this because I had to update my payment method towards the end of March? Does this mean I won't be charged in April? The ...
Spotify Star
385 Views
3 replies
0 likes
I received a free 6 month subscription to Spotify with Rogers when I upgraded by device however I didn't activate it right away. I tried to do it with them and they have advised me that only Spotify can change that as there is a code. Can someone ple...
I received a free 6 month subscription to Spotify with Rogers when I upgraded by device however I didn't activate it right away. I tried to do it with them and they have advised me that only Spotify ...
Spotify Star
298 Views
1 replies
0 likes
I can't access my Spotify app because it says it's paused because of no payment so I followed the steps and renewed my premium online but I still can't access the app... what do I do someone please help a poor yr 12 who can't study without music
I can't access my Spotify app because it says it's paused because of no payment so I followed the steps and renewed my premium online but I still can't access the app... what do I do someone please h...
Spotify Star
290 Views
1 replies
0 likes
Hi guys, I'm having a problem. Like 2 months ago i decided it was time to listen to some music while i was on the Metro. So i decided to get spotify premium. at that time there was an discount, i could get 3 months of premium for €9,99,- . I payed it...
Hi guys, I'm having a problem. Like 2 months ago i decided it was time to listen to some music while i was on the Metro. So i decided to get spotify premium. at that time there was ...
Spotify Star
518 Views
1 replies
0 likes
I'm trying to add my cousin to spotify family premium, but it says they spotify cannot confirm that her address matches mine and we don't know why since we both live at the same place.
I'm trying to add my cousin to spotify family premium, but it says they spotify cannot confirm that her address matches mine and we don't know why since we both live at the same place.
Spotify Star
867 Views
1 replies
0 likes
I somehow can't cancel my Spotify subscription. I didn't subscribe through itunes to I can't cancel from there. I went to the Spotify website and paid for my subscription. When I go to my account and select subscriptions and then select the cancel/ch...
I somehow can't cancel my Spotify subscription. I didn't subscribe through itunes to I can't cancel from there. I went to the Spotify website and paid for my subscription. When I go to my account and...
Spotify Star
304 Views
1 replies
0 likes
i've been getting charged for premium for about 3 months, but i don't get the service, and i have a family package but every month i have to add again people to the acount, so i pay two acaunts, one that i don't even know why i'mgetting charged for, ...
i've been getting charged for premium for about 3 months, but i don't get the service, and i have a family package but every month i have to add again people to the acount, so i pay two acaunts, one ...
Spotify Star
278 Views
1 replies
0 likes
Hi all, anyone with a direct contact for Spotify. I have a Rogers Spotify account and have recently initiated a Family Account, because Rogers totally screwed up my subscription,under same email. Need to cancel Rogers only. Thanks.
Hi all, anyone with a direct contact for Spotify. I have a Rogers Spotify account and have recently initiated a Family Account, because Rogers totally screwed up my subscription,under same email. Nee...
Spotify Star
374 Views
1 replies
0 likes
Just stated a premium subscription, but when I sign in I'm still just getting Spotify free.
Just stated a premium subscription, but when I sign in I'm still just getting Spotify free.
Spotify Star
392 Views
2 replies
0 likes
I have been through this whole stupid run around twice now! Everyone keeps saying that I don't have a subscription, yet I'm still being charged and just yesterday was charged AGAIN!!! But I have no way of accessing my account, because you say I don't...
I have been through this whole stupid run around twice now! Everyone keeps saying that I don't have a subscription, yet I'm still being charged and just yesterday was charged AGAIN!!! But I have no w...
Spotify Star
294 Views
1 replies
0 likes
I'm having problems with my subscription because I'm with Vodafone right now and was on the Spotify premium included on the red connect plan but for the past two days the subscription changed to free. Was wondering if you can help me. Tried all the l...
I'm having problems with my subscription because I'm with Vodafone right now and was on the Spotify premium included on the red connect plan but for the past two days the subscription changed to free...
Roadie
332 Views
1 replies
0 likes
I have premium, today ive veen listening in offline mode, as i was changing back to the normal "Mode" a message came up saying that my "Premium has been Paused " so now i cant listen to any musik in the library or search for mew musik nothing works, ...
I have premium, today ive veen listening in offline mode, as i was changing back to the normal "Mode" a message came up saying that my "Premium has been Paused " so now i cant listen to any musik in ...
Casual Listener
407 Views
2 replies
0 likes
I just started by subscription today and it didn't give me the 30 day free trial. And it charged my debit card 3 times with the student discount.
I just started by subscription today and it didn't give me the 30 day free trial. And it charged my debit card 3 times with the student discount.
Spotify Star
304 Views
1 replies
0 likes
I'm a premium spotify subscriber but recently my payment using globe didn't get in to spotify so I tried a different method since I was scared that if my subscription got paused it would delete my 700+ songs downloaded so I tried SP129 from globe it ...
I'm a premium spotify subscriber but recently my payment using globe didn't get in to spotify so I tried a different method since I was scared that if my subscription got paused it would delete my 70...
Spotify Star
2133 Views
1 replies
0 likes
I'm trying to update my payment settings, but it doesn't work. It says the month format is wrong because I write "1215" (other numbers of course). I then Tey to write "12/15" and "12-15" but none is working. My account warns me that if I do not updat...
I'm trying to update my payment settings, but it doesn't work. It says the month format is wrong because I write "1215" (other numbers of course). I then Tey to write "12/15" and "12-15" but none is ...
Spotify Star
627 Views
1 replies
0 likes
