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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131363 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
64778 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
245534 Views
150 replies
13 likes
NO OPTION TO CONTINUE FREE--ONLY PREMIUM TRIAL OFFER VISIBLE--ALL PLAYLISTS GONE--HELP! WHAT'S AN F'ING VALUE FOR A FIELD?
NO OPTION TO CONTINUE FREE--ONLY PREMIUM TRIAL OFFER VISIBLE--ALL PLAYLISTS GONE--HELP! WHAT'S AN F'ING VALUE FOR A FIELD?
Community Legend
411 Views
3 replies
0 likes
Isso tried to get spotify premium today. There was an Internet error every time i tried. I was charged on the credit card all the 6 tries. I still have the free account. Please, help me! I want my money back!
Isso tried to get spotify premium today. There was an Internet error every time i tried. I was charged on the credit card all the 6 tries. I still have the free account. Please, help me! I want my mo...
Casual Listener
320 Views
2 replies
0 likes
I updated the app the other day and logged in now I don't have premium. I prepaid 6 months have order number for proof
I updated the app the other day and logged in now I don't have premium. I prepaid 6 months have order number for proof
Community Legend
1813 Views
8 replies
0 likes
I just signed up for Premium and would like to download songs to hear while offline. I see the instructions that I should go to library, press settings, and then tap download using cellular. But I don't see "download using cellular" anywhere.
I just signed up for Premium and would like to download songs to hear while offline. I see the instructions that I should go to library, press settings, and then tap download using cellular. Bu...
Community Legend
259 Views
1 replies
0 likes
Mi ero completamente dimenticato di un account premium tra i tanti che avevo e oggi scopro che mi hanno tolto 10 euro dalla carta...Posso riaverli indietro visto che ho annullato?
Mi ero completamente dimenticato di un account premium tra i tanti che avevo e oggi scopro che mi hanno tolto 10 euro dalla carta...Posso riaverli indietro visto che ho annullato?
270 Views
0 replies
0 likes
: I already paid for premium and this website confirmed i am subscribed to premium but my spotify app is still on free subscription. I can't choose my own music.
: I already paid for premium and this website confirmed i am subscribed to premium but my spotify app is still on free subscription. I can't choose my own music.
Community Legend
609 Views
3 replies
0 likes
Il 31/12/2016 ho attivato la promozione Premium per 3 mesi a 0.99 cent. In questo periodo sono risultata sempre Free e non ho potuto disattivare l'abbonamento Premium prima della scadenza della prova. In data 31/03/2017 mi sono stati addebitati comun...
Il 31/12/2016 ho attivato la promozione Premium per 3 mesi a 0.99 cent. In questo periodo sono risultata sempre Free e non ho potuto disattivare l'abbonamento Premium prima della scadenza della prova...
Newbie
438 Views
2 replies
0 likes
Hello! thanks in advance for your help. Im trying to buy my friend a 6 months subscription to Spotify, he lives in Portugal and my account is from UK, will that create a problem?
Hello! thanks in advance for your help. Im trying to buy my friend a 6 months subscription to Spotify, he lives in Portugal and my account is from UK, will that create a problem?&...
Spotify Star
1004 Views
3 replies
0 likes
I just renewed my Spotify premium, yet I don't get my full month? Just renewed yesterday(3/31) And my Expiration date is 4/21. Explain/Help?Edit: It says my renew date is 4/21. Does that mean it expires 4/21 or It makes a payment on 4/21?
I just renewed my Spotify premium, yet I don't get my full month? Just renewed yesterday(3/31) And my Expiration date is 4/21. Explain/Help? Edit: It says my renew date is 4/21. Does that mean it ex...
534 Views
0 replies
0 likes
Hello, I would like to activate on my spotify account premium and I would like to pay with credit card but I only have a maestro card and this card is not available in the options. Can I nevertheless somehow pay with this card or is this not possible...
Hello, I would like to activate on my spotify account premium and I would like to pay with credit card but I only have a maestro card and this card is not available in the options. Can I nevertheless...
Spotify Star
301 Views
1 replies
0 likes
I am a high school student i dont have a credit card and before i purchased premium with sim card but now in payment option said i just can pay with credit card . Pls help mee how do i pay the premium now?
I am a high school student i dont have a credit card and before i purchased premium with sim card but now in payment option said i just can pay with credit card . Pls help mee how do i pay the premiu...
Spotify Star
298 Views
1 replies
0 likes
I had a spotify account in Argentina but when I arrived to Australia I had to create a new account (because Argentina account dessapeared!! and I lost my play lists) so I signed up to a 15 days premium trail. But, to be honest, didn't work!. After th...
I had a spotify account in Argentina but when I arrived to Australia I had to create a new account (because Argentina account dessapeared!! and I lost my play lists) ...
Spotify Star
316 Views
1 replies
0 likes
Hey, I was having problems with my automatic payment using iTunes cuz I changed the credit information, but then I updated the information and decided to pay using PayPal, the problem is that now they also charged me the automatic pay on iTunes, what...
Hey, I was having problems with my automatic payment using iTunes cuz I changed the credit information, but then I updated the information and decided to pay using PayPal, the problem is that now the...
Roadie
1217 Views
1 replies
0 likes
Yesterday the 31st March was renewal date but I was too busy and forgot to cancel. I was thus charged $9.99. It is 1st April today, if I cancel, will I be given a - Full refund- Partial refund (90+ % based on date)- No refund ??
Yesterday the 31st March was renewal date but I was too busy and forgot to cancel. I was thus charged $9.99. It is 1st April today, if I cancel, will I be given a - Full refund...
Newbie
548 Views
4 replies
0 likes
I am with premium membership now and the last charge for my premium membership was 2 days ago, now want to switch over to family plan. If I subcribed a family plan today, then when will I be charged for family plan? and when can I start adding family...
I am with premium membership now and the last charge for my premium membership was 2 days ago, now want to switch over to family plan. If I subcribed a family plan today, then when will I be ch...
Community Legend
1323 Views
3 replies
0 likes
So I have spotify premium but premium features wont work. I cant pick what song I want only shuffle, My account says i have premium until april 4th but i cant actually use it apparently. I recently changed my payment method to a new card before my su...
So I have spotify premium but premium features wont work. I cant pick what song I want only shuffle, My account says i have premium until april 4th but i cant actually use it apparently. I recently c...
Spotify Star
331 Views
2 replies
0 likes
Need help on this,it shows on my account that i was charge 5.29, but I have not received any privilege
Need help on this,it shows on my account that i was charge 5.29, but I have not received any privilege
Community Legend
1447 Views
5 replies
0 likes
I've bought Premium before when they have the pay $10.99 for three months deal, and it had accepted my credit cards before. But as I've tried to pay now for regular service, it says my credit card is from a none spotify country, even though I've used...
I've bought Premium before when they have the pay $10.99 for three months deal, and it had accepted my credit cards before. But as I've tried to pay now for regular service, it says my credit card is...
633 Views
0 replies
0 likes
Community Legend
1044 Views
1 replies
0 likes
I put in the expiration month and year correctly but the red bar keeps popping up saying to put in the expiration month over and over when trying to pay for premium
I put in the expiration month and year correctly but the red bar keeps popping up saying to put in the expiration month over and over when trying to pay for premium
Community Legend
1556 Views
3 replies
0 likes
