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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70645 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134430 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73201 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
256645 Views
156 replies
13 likes
Boa noite! Preciso de uma ajuda...Eu fiz o pacote do plano familiar pelo cartão de crédito em fevereiro e a compra foi realizada com sucesso, no entanto no mês de março, não recebi em minha boleta o valor referente ao plano contratado... Notei que so...
Boa noite! Preciso de uma ajuda... Eu fiz o pacote do plano familiar pelo cartão de crédito em fevereiro e a compra foi realizada com sucesso, no entanto no mês de março, não recebi em minha boleta ...
Spotify Star
318 Views
1 replies
0 likes
I cancel my subscription and still got charged i want my refund and can't get a hold of no one
I cancel my subscription and still got charged i want my refund and can't get a hold of no one
169 Views
0 replies
0 likes
Cuando me pide el codigo postal y lo ingreso me dice que es incorrecto y no se por que
Cuando me pide el codigo postal y lo ingreso me dice que es incorrecto y no se por que
217 Views
0 replies
0 likes
The pop up comes up for the 7 day premium trial, so I click on the button that says "get premium". It brings me to the 30 day trial that you have to put a credit card in for and won't give me the 7 days.
The pop up comes up for the 7 day premium trial, so I click on the button that says "get premium". It brings me to the 30 day trial that you have to put a credit card in for and won't give me the 7 d...
Newbie
1285 Views
5 replies
0 likes
I updated the app the other day and logged in now I don't have premium. I prepaid 6 months have order number for proof
I updated the app the other day and logged in now I don't have premium. I prepaid 6 months have order number for proof
Community Legend
1874 Views
8 replies
0 likes
Hi, I tried several times to us e credit card as payment method for premium.Credit card (Mastercard)wont be accpeted saying it aint accepted in my country (Switzerland).I checked my settings and my land is set correctly to CH, so does my CC come from...
Hi, I tried several times to us e credit card as payment method for premium. Credit card (Mastercard)wont be accpeted saying it aint accepted in my country (Switzerland). I checked my sett...
Casual Listener
689 Views
6 replies
0 likes
Hey!I signed up to the 30 day trial and now every time im on Spotify it doesn't acknowledge that I've signed up and asks me to sign up for the free trial over and over again. I have received confirmation receipt etc. I want to continue with Spotify a...
Hey! I signed up to the 30 day trial and now every time im on Spotify it doesn't acknowledge that I've signed up and asks me to sign up for the free trial over and over again. I have received conf...
Community Legend
302 Views
1 replies
0 likes
Last month 3/15/2017, i was charged 99DKK (danish money) for my subscription. I planned out that was the last month i would use premium, and just cancel my subscription som days before the next payment. But then i checked my bank account today 4/2/20...
Last month 3/15/2017, i was charged 99DKK (danish money) for my subscription. I planned out that was the last month i would use premium, and just cancel my subscription som days before the next payme...
Community Legend
314 Views
1 replies
0 likes
My Spotify Premium subscription just got renewed yesterday but I wish to switch to Family in couple days.Hence, my question is that when I do the switching, will I be charged in full amount again for the Family package? Or just paying the difference?...
My Spotify Premium subscription just got renewed yesterday but I wish to switch to Family in couple days. Hence, my question is that when I do the switching, will I be charged in full amount again f...
Newbie
381 Views
2 replies
0 likes
So I tried spotify's special 3 month premium offer for 50 pesos here in the Philippine. So my 3 month subscription ended in march 31, 2017. I forgot to unsubscribe from my premium account and I unsubscribed today which is april 2, 2017 and when I uns...
So I tried spotify's special 3 month premium offer for 50 pesos here in the Philippine. So my 3 month subscription ended in march 31, 2017. I forgot to unsubscribe from my premium account and I unsub...
Community Legend
431 Views
2 replies
0 likes
Hello! thanks in advance for your help. Im trying to buy my friend a 6 months subscription to Spotify, he lives in Portugal and my account is from UK, will that create a problem?
Hello! thanks in advance for your help. Im trying to buy my friend a 6 months subscription to Spotify, he lives in Portugal and my account is from UK, will that create a problem?&...
Spotify Star
1036 Views
3 replies
0 likes
Mi tarjeta de regalo no me permite hacer valido el codigo, me manda a departamento de atencion, que hago?
Mi tarjeta de regalo no me permite hacer valido el codigo, me manda a departamento de atencion, que hago?
241 Views
0 replies
0 likes
Hi,My premium Spotify account is currently linked to Facebook and I only login via my Facebook account (I don't have an email login set up). I forgot about this and when I deactivated my Facebook account I could no longer access Spotify. I only just ...
Hi, My premium Spotify account is currently linked to Facebook and I only login via my Facebook account (I don't have an email login set up). I forgot about this and when I deactivated my Facebook...
Spotify Star
267 Views
1 replies
0 likes
What is the format for entering cc expiration date it says mm/yy for example I tried 01/01 01/2001 still doesn't work help please?
What is the format for entering cc expiration date it says mm/yy for example I tried 01/01 01/2001 still doesn't work help please?
Community Legend
380 Views
3 replies
0 likes
Hi, i try to update my creditcard, but it keeps coming back to month/year? Tryed man times...
Hi, i try to update my creditcard, but it keeps coming back to month/year? Tryed man times...
Not applicable
250 Views
1 replies
0 likes
I think it's some kind of error it keeps saying my account has insufficient funds but it is not help please!
I think it's some kind of error it keeps saying my account has insufficient funds but it is not help please!
239 Views
0 replies
0 likes
I am a high school student i dont have a credit card and before i purchased premium with sim card but now in payment option said i just can pay with credit card . Pls help mee how do i pay the premium now?
I am a high school student i dont have a credit card and before i purchased premium with sim card but now in payment option said i just can pay with credit card . Pls help mee how do i pay the premiu...
Spotify Star
326 Views
1 replies
0 likes
I just need to know if the familiar plan is each month or 21 days.
I just need to know if the familiar plan is each month or 21 days.
Casual Listener
275 Views
2 replies
0 likes
Hi everyone,I've been charged 3 times for spotify premium, student. Also, i don't have premium account. any answers from spotify support?
Hi everyone, I've been charged 3 times for spotify premium, student. Also, i don't have premium account. any answers from spotify support?
Community Legend
256 Views
1 replies
0 likes
Want to stop monthly subscription.
Want to stop monthly subscription.
Community Legend
502 Views
1 replies
0 likes
