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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131342 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
64675 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
245380 Views
150 replies
13 likes
I can't receive any message from spotify for my confirmation code for upgrading to premium
I can't receive any message from spotify for my confirmation code for upgrading to premium
Spotify Star
564 Views
1 replies
0 likes
I just paid for a family sub- for a year, but i just notice i only got 8 months, why is this,I thought paying the year upfront, would save money, but just 8 months works out at the same cost, so who would pay all up front, with no saving.Chees in adv...
I just paid for a family sub- for a year, but i just notice i only got 8 months, why is this, I thought paying the year upfront, would save money, but just 8 months works out at the same cost, so wh...
Community Legend
553 Views
1 replies
0 likes
Hello guys! I've made a mess. I've activated the 7 days try period of Spotyfy cause I've accidentally clicked on the popup. I would like to cancel the activation, so I looked at the faq but when I go to the subsciption's section, there's no possibilt...
Hello guys! I've made a mess. I've activated the 7 days try period of Spotyfy cause I've accidentally clicked on the popup. I would like to cancel the activation, so I looked at the faq but when I go...
Community Legend
596 Views
1 replies
0 likes
Hey guys, I hope someone can answer this; haven't been able to find answers yet... Spotify was unable to deduct the latest fee so I changed my payment details. When will it try to deduct the fee again? I'm afraid my premium account will stop working ...
Hey guys, I hope someone can answer this; haven't been able to find answers yet... Spotify was unable to deduct the latest fee so I changed my payment details. When will it try to deduct the fee agai...
Community Legend
667 Views
3 replies
0 likes
Getting charged twice in two different days on my card why's that happening The total headed up to $54.84 please help
Getting charged twice in two different days on my card why's that happening The total headed up to $54.84 please help
Community Legend
982 Views
1 replies
0 likes
Hello,I bought me a premium card for 10€ in a supermarket and now I have the problem that my code doesn't work. It says that my code would be invalid. I really need help!thank you in advance!!
Hello, I bought me a premium card for 10€ in a supermarket and now I have the problem that my code doesn't work. It says that my code would be invalid. I really need help! thank you in advance!!
Community Legend
643 Views
1 replies
0 likes
Hi, I attempted to cancel my premium but it renewed the day before i did. I have now joined a family account and have therefore been charged twice for this months subscription. Can you please refund me the charge made on my card.
Hi, I attempted to cancel my premium but it renewed the day before i did. I have now joined a family account and have therefore been charged twice for this months subscription. ...
Roadie
590 Views
1 replies
0 likes
Fiz a assinatura Premium mas ñ consigo ouvir offline. Alguém poderia me ajudar??
Fiz a assinatura Premium mas ñ consigo ouvir offline. Alguém poderia me ajudar??
Newbie
415 Views
3 replies
0 likes
Lo que os decía,que el mes pasado se me cobró dos veces la suscripción y este mes que en teoría no me lo tendríais que haber cobrado pero no ha sido asi,me gustaría que me solucionarais el tema,muchas gracias
Lo que os decía,que el mes pasado se me cobró dos veces la suscripción y este mes que en teoría no me lo tendríais que haber cobrado pero no ha sido asi,me gustaría que me solucionarais el tema,mucha...
Spotify Star
517 Views
1 replies
0 likes
estimados, favor ayuda, tengo plan familiar pero hay 2 cuentas que no pueden volver a subcirbirse al plan familiar? que pasa con esto dura mucho o nunca mas podran permanecer a mi plan ?
estimados, favor ayuda, tengo plan familiar pero hay 2 cuentas que no pueden volver a subcirbirse al plan familiar? que pasa con esto dura mucho o nunca mas podran permanecer a mi plan...
Spotify Star
338 Views
1 replies
0 likes
Estimados, he verificado un cobro a mi tarjeta de credito de spotify y es una suscribcion que no he realizado. Como puedo saber mas datos de este pago?
Estimados, he verificado un cobro a mi tarjeta de credito de spotify y es una suscribcion que no he realizado. Como puedo saber mas datos de este pago?
Spotify Star
795 Views
5 replies
0 likes
Después del periodo de la promoción premium por el valor de S/.1 en Perú, me llegó un correo para seguir utilizando el paquete por S/.18, cosa q no he autorizado y han utilizado mi tarjeta para pagar esa suscripción. Necesito la devolución de ese din...
Después del periodo de la promoción premium por el valor de S/.1 en Perú, me llegó un correo para seguir utilizando el paquete por S/.18, cosa q no he autorizado y han utilizado mi tarjeta para pagar...
Spotify Star
541 Views
3 replies
0 likes
Hello, Why are my family members being removed from my family account if address is the same? I've tried to confirm my account address but it only shows the Zip code, not full address.
Hello, Why are my family members being removed from my family account if address is the same? I've tried to confirm my account address but it only shows the Zip code, not full addre...
Casual Listener
901 Views
2 replies
0 likes
Me da error en la fecha de caducidad,pero esta bien y no me deja pagar..repeti la operacion siete veces y sigue igual
Me da error en la fecha de caducidad,pero esta bien y no me deja pagar..repeti la operacion siete veces y sigue igual
Spotify Star
836 Views
1 replies
0 likes
Bonjour À la suite d'une offre d'essai de 3 mois à 0,99cts, j'ai envoyé une résiliation d'abonnement dès le 2ème mois, le 27 février. Spotify n'en a pas tenu compte et m'a débité ce mois ci de 9,99 €. Je n'utilise pas assez ce service pour payer cett...
Bonjour À la suite d'une offre d'essai de 3 mois à 0,99cts, j'ai envoyé une résiliation d'abonnement dès le 2ème mois, le 27 février. Spotify n'en a pas tenu compte et m'a débité ce mois...
Casual Listener
629 Views
2 replies
0 likes
I bought the 3month trial for 99¢ back in December. Two days ago, it charged me full price, as my trial had ended. Is there anyway to get a refund for the full price, as I dont want the service anymore.
I bought the 3month trial for 99¢ back in December. Two days ago, it charged me full price, as my trial had ended. Is there anyway to get a refund for the full price, as I dont want the service anymo...
Spotify Star
580 Views
1 replies
0 likes
Hello, I would like to get the premium version for me, private person NOT FOR A COMPANY. Is it possible? I live and work in Austria.Thank you!Leticia De Faria
Hello, I would like to get the premium version for me, private person NOT FOR A COMPANY. Is it possible? I live and work in Austria. Thank you! Leticia De Faria
Spotify Star
1369 Views
1 replies
0 likes
Hello I just bought premium accidentally! I was in a free trial and a pop up just appeared and I accidentally clicked something which I didn't read. Then I got an email saying I just payed 10£!!! It's amazing how bad the security here is.Can I get my...
Hello I just bought premium accidentally! I was in a free trial and a pop up just appeared and I accidentally clicked something which I didn't read. Then I got an email saying I just payed 10£!!! It'...
Community Legend
2429 Views
2 replies
0 likes
I pay money every month to have premium, but suddenly I can only use it like its a normal account (free). Whats going on, Im logged in with my account and I checked if the payment worked and it did. I don't know what to do.
I pay money every month to have premium, but suddenly I can only use it like its a normal account (free). Whats going on, Im logged in with my account and I checked if the payment worked and it did. ...
Community Legend
898 Views
1 replies
0 likes
Hei!Spotify on perinyt minulta tuplamaksun, kahdella eri viitenumerolla. Kuukausittainen maksu on peritty siis kahdesti maaliskuulta 2017 mutta seuraavassa tilauksessa maksupäiväksi on luokiteltu 17.04.2017. Miten saan ylimääräisen maksun palautettua...
Hei! Spotify on perinyt minulta tuplamaksun, kahdella eri viitenumerolla. Kuukausittainen maksu on peritty siis kahdesti maaliskuulta 2017 mutta seuraavassa tilauksessa maksupäiväksi on luokiteltu 1...
795 Views
0 replies
0 likes
