Subscriptions

Email subscription cancelled

I first created my Spotify account using my Facebook account. Now, I want to cancel not only my Facebook account likewise my email of subscription. Is there a way to change the email that I'm using at my Spotify account or even transfer the playlists...

Charged on an expired credit card and wasn't warned when gift voucher expired

Hi, not sure where to sort this, but I noticed I had an overdue bill for an expired credit card. I checked and sure enough, Spotify still managed to put a charge on this card after it expired. Needless to say, I have interest charges on it too now si...

Paid for premium but still on free

I paid for premium on June the 3rd, as shown by my bank account transactions, but today I am still on a free account. I did not receive the confirmation email either. I made the payment during the registration process, in case that info is useful.

Superuser Contribution Problem subscribing to Premium

Hi all, Everytime I put my card details in, it says " Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method." Can someone help me please? Regards,Joseph.

Spotfiy is not accepting my card

I keep getting this error when trying to sign up for premium:Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.I've tried a few things I read on here like si...

Charged for the next month but i unsubscribed premium

Ive unsubscribed but still i got a message from Spotify on my Bank account that the payment is going to proceed in one day. I dont even have Premium. What should I do?

Payment

Is there a fkn way to handle the payment for my Family Acount in 1 and only single dam payment. Sucks you guys dont have a email adress or phone number.

Superuser Contribution Got charged for premium and it says I dont have it

My spotify got cancelled because I didnt pay it but when I deposited money into my account it took out the 12.99 but it still says that I dont have premium. Any advice?

Free trial ended early

Hey there everyone, I just signed up for Spotify, and started my free 7 day trial on March 20th. And yesterday on March 22nd got an email saying my free trial is over. How do I get ahold of Spotify to resolve this?Thanks everyone!!

How do I change my creditcard

I've got a new creditcard and need to change my account number, how do I do this?

I've paid for premium but I can only use free account

I changed of credit card so the bill for premium didn't work and now, I pur the right info of my ne credit card and I receive the bill of spotify but I can't use my premium account... It's written that it could take some days to have it back but I ca...

Désabonnement après spotify 0,99 €

Bonjour,J'ai souscris au mois de décembre à l'offre 0,99€ pour essayer spotify preminum. Ce mois-ci j'ai été débité de 9,99€ car l'offre s'est terminée. J'aimerais maintenant retourner à la version gratuite de spotify, mais je n'arrive pas à me désab...

Superuser Contribution TWO ACCOUNTS. NO MORE SUB.

I had two accounts with spotify, one i signed up with using a different email, and another using facebook. but i tried connecting my facebook to my other spotify account not using the log in with facebook button. because i wanted to see if it would m...

Superuser Contribution The next payment of my subscription is this month and I just contracted the family plan, what do I d

The next payment of my subscription is this month and I just contracted the family plan, what do I do? HELP ME PLEASE

Superuser Contribution Cancelled subscription but still getting charged

I have cancelled my subscription on 3/19/17 but I look at my bank statement & I still got charged $10.46 from Spotify on 3/20/17...

Superuser Contribution Can't use my debit card?

I have used my debit card to pay for premium in the past. Now I can't use that to pay for the student premium (which is what I wanted to switch to), but it's also not allowing me to pay for regular premium with my debit card either.

Premium trial not activating

Hi, my premium trial has not been activated yet... Does this take time or is it simply a bugg? Thanks in advance.

Took payment even tho I unsubscribed to this **bleep**