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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75229 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140264 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80616 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270053 Views
159 replies
13 likes
Cancelei o meu pacote Premium, no meu perfil consta como Free porém continua debitando na minha conta bancária o valor do pacote premium. Alguém poderia me ajudar a resolver isso? Já tem 2 meses que isso acontece.
Cancelei o meu pacote Premium, no meu perfil consta como Free porém continua debitando na minha conta bancária o valor do pacote premium. Alguém poderia me ajudar a resolver isso? Já tem 2 meses que ...
539 Views
0 replies
5 likes
cómo hago si hoy me cobraron el mes de spotify premium y justo hoy me uní a un plan familiar. Me han cobrado doble y no sé que hacer. AYUDA porfis
cómo hago si hoy me cobraron el mes de spotify premium y justo hoy me uní a un plan familiar. Me han cobrado doble y no sé que hacer. AYUDA porfis
Casual Listener
407 Views
1 replies
0 likes
So I've been trying to get the student discount, they needed some verification that I haven't finished and then I found out I already got charged for the subscription. I tried to contact their twitter @spotifycares but I haven't gotten a single respo...
So I've been trying to get the student discount, they needed some verification that I haven't finished and then I found out I already got charged for the subscription. I tried to contact their twitte...
Community Legend
569 Views
1 replies
0 likes
Tenho conta Premium no Spotify, ela é cobrada automaticamente pelo cartão de crédito que está registrado no meu PS4. Recentemente ela parou de funcionar, mas ela continua funcionando no PS4 mas não no Celular. Já tentei diversas formas para conseguir...
Tenho conta Premium no Spotify, ela é cobrada automaticamente pelo cartão de crédito que está registrado no meu PS4. Recentemente ela parou de funcionar, mas ela continua funcionando no PS4 mas não n...
544 Views
0 replies
0 likes
Me descontou 10 reais no cartão duas vezes sem ter completado a compra em nenhuma das duas vezes, quando apareceu que já tinha usado os 30 dias antes eu cancelei a compra e mesmo assim apareceu um desconto de 10,00 duas vezes e continuo com conta Fre...
Me descontou 10 reais no cartão duas vezes sem ter completado a compra em nenhuma das duas vezes, quando apareceu que já tinha usado os 30 dias antes eu cancelei a compra e mesmo assim apareceu um de...
343 Views
0 replies
0 likes
Olá, me chamo ThiagoO caso que ocorre é o seguinte... Veio na minha fatura a cobrança mesmo tendo pago estavam me notificando que eu não havia pago e agora minha assinatura foi pausada...Troquei de cartão porque tinha expirado... se eu atualizar os d...
Olá, me chamo Thiago O caso que ocorre é o seguinte... Veio na minha fatura a cobrança mesmo tendo pago estavam me notificando que eu não havia pago e agora minha assinatura foi pausada... Troquei ...
363 Views
0 replies
0 likes
Arkadaşlar kart bilgilerini giriyorum telefonuma şifre geliyor onu giriyorum öyle bekliyor hiçbir şey olmuyor. Biraz araştırıp okuduğum her şeyi denedim dns vpn gizli sekme başka tarayıcı telefondan pc den vs yazılan her şeyi yaptım hala durum aynı v...
Arkadaşlar kart bilgilerini giriyorum telefonuma şifre geliyor onu giriyorum öyle bekliyor hiçbir şey olmuyor. Biraz araştırıp okuduğum her şeyi denedim dns vpn gizli sekme başka tarayıcı telefondan ...
363 Views
0 replies
1 likes
Witam, Wzialem udzial w promocji Citybank z karta kredytowa i chcialbym, aby jeszcze w tym miesiacu pobrana zostala ode mnie oplata miesieczna za subskrypcje premium. Mialem aktywowana opcje premium na zasadzie bezplatnego 30-dniowego okresu probnego...
Witam, Wzialem udzial w promocji Citybank z karta kredytowa i chcialbym, aby jeszcze w tym miesiacu pobrana zostala ode mnie oplata miesieczna za subskrypcje premium. Mialem aktywowana opcje...
557 Views
0 replies
0 likes
Después de aprovechar la oferta de 3 meses de Premium por $9 dejé que se cobrara el siguiente mes para mantener el servicio por $99; Sin embargo al revisar mi cuenta de banco noté que el mes se cobró 2 veces ($198). Ya pasaron 2 dias y no he recibido...
Después de aprovechar la oferta de 3 meses de Premium por $9 dejé que se cobrara el siguiente mes para mantener el servicio por $99; Sin embargo al revisar mi cuenta de banco noté que el mes se cobró...
416 Views
0 replies
0 likes
Hola compre una tarjeta de prepago el domingo a las 5 de la tarde, la abone sin problema todo funciono bien, pero para el lunes en la mañana ya no aparecia el abono. era la renovacion de mi cuenta. que puedo hacer.. quiero contactar al servicio en DF...
Hola compre una tarjeta de prepago el domingo a las 5 de la tarde, la abone sin problema todo funciono bien, pero para el lunes en la mañana ya no aparecia el abono. era la renovacion de mi cu...
527 Views
0 replies
0 likes
Hola compre una tarjeta de prepago el domingo a las 5 de la tarde, la abone sin problema todo funciono bien, pero para el lunes en la mañana ya no aparecia el abono. era la renovacion de mi cuenta. que puedo hacer.. quiero contactar al servicio en DF...
Hola compre una tarjeta de prepago el domingo a las 5 de la tarde, la abone sin problema todo funciono bien, pero para el lunes en la mañana ya no aparecia el abono. era la renovacion de mi cu...
414 Views
0 replies
0 likes
My card has been charged twice last month and now twice this month this is a joke i feel like cancelling ive only one account why is this happening?????
My card has been charged twice last month and now twice this month this is a joke i feel like cancelling ive only one account why is this happening?????
Casual Listener
739 Views
2 replies
0 likes
Hey guys, I hope someone can answer this; haven't been able to find answers yet... Spotify was unable to deduct the latest fee so I changed my payment details. When will it try to deduct the fee again? I'm afraid my premium account will stop working ...
Hey guys, I hope someone can answer this; haven't been able to find answers yet... Spotify was unable to deduct the latest fee so I changed my payment details. When will it try to deduct the fee agai...
Community Legend
727 Views
3 replies
0 likes
Hello guys! I've made a mess. I've activated the 7 days try period of Spotyfy cause I've accidentally clicked on the popup. I would like to cancel the activation, so I looked at the faq but when I go to the subsciption's section, there's no possibilt...
Hello guys! I've made a mess. I've activated the 7 days try period of Spotyfy cause I've accidentally clicked on the popup. I would like to cancel the activation, so I looked at the faq but when I go...
Community Legend
626 Views
1 replies
0 likes
Hello,I bought me a premium card for 10€ in a supermarket and now I have the problem that my code doesn't work. It says that my code would be invalid. I really need help!thank you in advance!!
Hello, I bought me a premium card for 10€ in a supermarket and now I have the problem that my code doesn't work. It says that my code would be invalid. I really need help! thank you in advance!!
Community Legend
675 Views
1 replies
0 likes
Getting charged twice in two different days on my card why's that happening The total headed up to $54.84 please help
Getting charged twice in two different days on my card why's that happening The total headed up to $54.84 please help
Community Legend
1031 Views
1 replies
0 likes
Hello, Why are my family members being removed from my family account if address is the same? I've tried to confirm my account address but it only shows the Zip code, not full address.
Hello, Why are my family members being removed from my family account if address is the same? I've tried to confirm my account address but it only shows the Zip code, not full addre...
Casual Listener
968 Views
2 replies
0 likes
Hello, I would like to get the premium version for me, private person NOT FOR A COMPANY. Is it possible? I live and work in Austria.Thank you!Leticia De Faria
Hello, I would like to get the premium version for me, private person NOT FOR A COMPANY. Is it possible? I live and work in Austria. Thank you! Leticia De Faria
Spotify Star
1406 Views
1 replies
0 likes
I bought the 3month trial for 99¢ back in December. Two days ago, it charged me full price, as my trial had ended. Is there anyway to get a refund for the full price, as I dont want the service anymore.
I bought the 3month trial for 99¢ back in December. Two days ago, it charged me full price, as my trial had ended. Is there anyway to get a refund for the full price, as I dont want the service anymo...
Spotify Star
615 Views
1 replies
0 likes
Hello I just bought premium accidentally! I was in a free trial and a pop up just appeared and I accidentally clicked something which I didn't read. Then I got an email saying I just payed 10£!!! It's amazing how bad the security here is.Can I get my...
Hello I just bought premium accidentally! I was in a free trial and a pop up just appeared and I accidentally clicked something which I didn't read. Then I got an email saying I just payed 10£!!! It'...
Community Legend
2474 Views
2 replies
0 likes
