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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130645 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62106 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
241016 Views
148 replies
13 likes
its my ref no:02107221502i didnt buy anything about spotify but its took automaticly itself. i request payback please.
its my ref no:02107221502 i didnt buy anything about spotify but its took automaticly itself. i request payback please.
Casual Listener
6999 Views
3 replies
0 likes
Já foi debitado do meu cartão porém não está liberado
Já foi debitado do meu cartão porém não está liberado
Spotify Star
16185 Views
59 replies
7 likes
Is there any way to pay for Spotify via Direct Debit (autogiro), without using a credit card? I live in Sweden.
Is there any way to pay for Spotify via Direct Debit (autogiro), without using a credit card? I live in Sweden.
Not applicable
24651 Views
11 replies
0 likes
Boa tarde, foi feito o pagamento normalmente do Spotify em meu cartão já cadastrado no spotify e estou sendo informado que não foi feito. Entrei em contato com o AmericanExpress e foi confirmado a ação de cobrança, assim solicito que verifiquem e cor...
Boa tarde, foi feito o pagamento normalmente do Spotify em meu cartão já cadastrado no spotify e estou sendo informado que não foi feito. Entrei em contato com o AmericanExpress e foi confirmado a aç...
Newbie
3578 Views
19 replies
5 likes
Spotify premiuma kayıt olmak için uğraşıyorum fakat kart bilgileri kısmına gelmiyor bilgiler girilmiyor birkaç arkadaşımdada durum aynı . Kayıt olmak için kod alıyorlar farklı sitelerden nasıl halledebiliriz. Premiuma kayıt olmak için
Spotify premiuma kayıt olmak için uğraşıyorum fakat kart bilgileri kısmına gelmiyor bilgiler girilmiyor birkaç arkadaşımdada durum aynı . Kayıt olmak için kod alıyorlar farklı sitelerden nasıl ...
Newbie
997 Views
1 replies
0 likes
I paid for premium on June the 3rd, as shown by my bank account transactions, but today I am still on a free account. I did not receive the confirmation email either. I made the payment during the registration process, in case that info is useful.
I paid for premium on June the 3rd, as shown by my bank account transactions, but today I am still on a free account. I did not receive the confirmation email either. I made the payment during the re...
Newbie
1530 Views
5 replies
2 likes
Dear Spotify Development team, would you be able to check the payment process. My credit card expired, and by updating with the same Number but new expiration date and Security code. The system is unable to take it. So will my account will be disable...
Dear Spotify Development team, would you be able to check the payment process. My credit card expired, and by updating with the same Number but new expiration date and Security code. The sys...
Spotify Legend
1952 Views
8 replies
0 likes
Hello. My Premium service ended so I decided to pay by cash yesterday (March 28). I went to the nearest M Lhuillier branch and paid for 3 months worth of Premium. My account still registers as "Free" Can anyone please help me with this issue? Thank y...
Hello. My Premium service ended so I decided to pay by cash yesterday (March 28). I went to the nearest M Lhuillier branch and paid for 3 months worth of Premium. My account still registers as "Free"...
Casual Listener
6974 Views
5 replies
0 likes
Hi everyone, I would like to know if I buy a Gift Card in U.S., can I redeem it on Uruguay? Do they have an expiration date? Because I'll travel to U.S. in a few weeks and I want to buy a few Gift Cards for me. Thanks!
Hi everyone, I would like to know if I buy a Gift Card in U.S., can I redeem it on Uruguay? Do they have an expiration date? Because I'll travel to U.S. in a few weeks and I want to buy a few Gift Ca...
Newbie
2297 Views
5 replies
0 likes
Hey Everybody,giftcard, Subscription, Other Trying to purchase a gift card for someone and when I got to enter the date of delivery it says "invalid format." I've entered a lot of different formats all to the same conclusion. Suggestions? -B
Hey Everybody,giftcard, Subscription, Other Trying to purchase a gift card for someone and when I got to enter the date of delivery it says "invalid format." I've entered...
Newbie
19220 Views
22 replies
12 likes
See screen grab of my bank account where every month I am getting 2 payment deducted. Please let me know how I get this stopped and a refund for the over charges? Thanks you
See screen grab of my bank account where every month I am getting 2 payment deducted. Please let me know how I get this stopped and a refund for the over charges? Thanks you
Moderator
1312 Views
8 replies
1 likes
Hi there, I've received the following email from you which says that there was a problem with my subscription: "We recently received a chargeback from your payment provider, relating to a payment for your Spotify account.The funds have automatically ...
Hi there, I've received the following email from you which says that there was a problem with my subscription: "We recently received a chargeback from your payment provider, relating to...
Moderator
1010 Views
3 replies
0 likes
I've been a Spotify Premium customer for a few months now, and I've always done my payments through a PayPal account. However, I have a few extra iTunes gift cards laying around that I can use as App store credit on my iPhone. Is there any way I coul...
I've been a Spotify Premium customer for a few months now, and I've always done my payments through a PayPal account. However, I have a few extra iTunes gift cards laying around that I can use as App...
Casual Listener
315820 Views
184 replies
5 likes
I've got a new creditcard and need to change my account number, how do I do this?
I've got a new creditcard and need to change my account number, how do I do this?
Newbie
1135 Views
2 replies
0 likes
With my shared plan with Rogers I'm supposed to have Premium Spotify for free for 2 years. I am having a hard time getting the premium hooked up right now it says free. Everytime I try to hook up the premium it asked me to put in a credit card. But I...
With my shared plan with Rogers I'm supposed to have Premium Spotify for free for 2 years. I am having a hard time getting the premium hooked up right now it says free. Everytime I try to hook up the...
Newbie
7731 Views
24 replies
9 likes
Is there a way in the settings to make Spotify Premium automatically cancel after the $0.99 3-month option? I do not want to be charged after I finish the 3 months, but I don't want to have to worry about it later. I want to set it so that it will au...
Is there a way in the settings to make Spotify Premium automatically cancel after the $0.99 3-month option? I do not want to be charged after I finish the 3 months, but I don't want to have to worry ...
Newbie
45690 Views
9 replies
1 likes
Hi, My Spotify Premium subscription through PayPay, should be taken on the 16th of the month. As of now, the 25th of July; this months subscription hasn't yet been billed. Any idea why?
Hi, My Spotify Premium subscription through PayPay, should be taken on the 16th of the month. As of now, the 25th of July; this months subscription hasn't yet been billed. Any idea why?
Community Legend
2142 Views
7 replies
0 likes
Hi everyone, I was trying to buy 12-months Spotify unlimited for a friend's birthday present who has never used spotify before. I paid and didnt receive any email confirmation or receipt. Neither did the recipient receive an email from Spotify with t...
Hi everyone, I was trying to buy 12-months Spotify unlimited for a friend's birthday present who has never used spotify before. I paid and didnt receive any email confirmation or rece...
Casual Listener
893 Views
2 replies
0 likes
I realize that my account change to Premiun. I did not requested it. I want to switch to the Free service. Butt when I go to to subscription, then to subscription and payment. The option for cancel your subscription do not appear. Only this : a tick ...
I realize that my account change to Premiun. I did not requested it. I want to switch to the Free service. Butt when I go to to subscription, then to subscription and payment. The option for cancel y...
Newbie
9966 Views
22 replies
3 likes
Buenas, me sale el siguiente mensaje cuando quiero contratar Spotify premium Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo o usa otro método de pago.que pas...
Buenas, me sale el siguiente mensaje cuando quiero contratar Spotify premium Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ning...
Roadie
160230 Views
186 replies
46 likes
