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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70839 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134609 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73442 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
256956 Views
156 replies
13 likes
So I just realised I've been charged on two of my bank cards for spotify premium. I had previously switched between the two but now only operate off one of the cards yet I seem to still be charged each month off both. I have followed the help instruc...
So I just realised I've been charged on two of my bank cards for spotify premium. I had previously switched between the two but now only operate off one of the cards yet I seem to still be charged ea...
Community Legend
2104 Views
1 replies
0 likes
I had two accounts with spotify, one i signed up with using a different email, and another using facebook. but i tried connecting my facebook to my other spotify account not using the log in with facebook button. because i wanted to see if it would m...
I had two accounts with spotify, one i signed up with using a different email, and another using facebook. but i tried connecting my facebook to my other spotify account not using the log in with fac...
Roadie
1352 Views
1 replies
0 likes
The next payment of my subscription is this month and I just contracted the family plan, what do I do? HELP ME PLEASE
The next payment of my subscription is this month and I just contracted the family plan, what do I do? HELP ME PLEASE 🙂
Roadie
1032 Views
1 replies
0 likes
I have cancelled my subscription on 3/19/17 but I look at my bank statement & I still got charged $10.46 from Spotify on 3/20/17...
I have cancelled my subscription on 3/19/17 but I look at my bank statement & I still got charged $10.46 from Spotify on 3/20/17...
Roadie
992 Views
1 replies
0 likes
I have used my debit card to pay for premium in the past. Now I can't use that to pay for the student premium (which is what I wanted to switch to), but it's also not allowing me to pay for regular premium with my debit card either.
I have used my debit card to pay for premium in the past. Now I can't use that to pay for the student premium (which is what I wanted to switch to), but it's also not allowing me to pay for regular p...
Roadie
1149 Views
1 replies
0 likes
Hi, my premium trial has not been activated yet... Does this take time or is it simply a bugg? Thanks in advance.
Hi, my premium trial has not been activated yet... Does this take time or is it simply a bugg? Thanks in advance.
Casual Listener
1094 Views
1 replies
0 likes
Community Legend
2405 Views
3 replies
0 likes
Someone stole my credit card number and opened a Spotify Account. I am being billed monthy for the premium service. I reported the fraud to the bank and was provided a new card. However, the Spotify charges automatically roll over the new card each m...
Someone stole my credit card number and opened a Spotify Account. I am being billed monthy for the premium service. I reported the fraud to the bank and was provided a new card. &nb...
Community Legend
3058 Views
1 replies
0 likes
Good morning,I have a spotify subscription in which I dont have access to the email for the account anymore. Plus I forgot my username and password for this account, but I'm still paying for it. I want to cancel that subscription and use my current a...
Good morning, I have a spotify subscription in which I dont have access to the email for the account anymore. Plus I forgot my username and password for this account, but I'm still paying for it. I ...
Casual Listener
1418 Views
2 replies
0 likes
I sent an email to Spotify and they basically told me to ask in the forums. Spotify needs interactive chat. This is a dumb way to go about answering questions involving financial transactions. Not very encouraging. Anyway: I typically live in the US ...
I sent an email to Spotify and they basically told me to ask in the forums. Spotify needs interactive chat. This is a dumb way to go about answering questions involving financial transactions. Not ve...
Casual Listener
1470 Views
2 replies
0 likes
Hi - I just signed up to Spotify Premium via Vodafone but it's not activating on my iPhone. Spotify on the web recognises my Premium account - and even when I log out everywhere and log back in on my iPhone it still does not recognise my Premium Acco...
Hi - I just signed up to Spotify Premium via Vodafone but it's not activating on my iPhone. Spotify on the web recognises my Premium account - and even when I log out everywhere and log back...
Regular
1731 Views
3 replies
0 likes
My premium expired, and now when i try to buy it again it just says my credit card has a bad day?? The wierd thing is that my creditcard works everywhere else, and so does my dads and my brothers and ive tried all of them. Can somebody help me?
My premium expired, and now when i try to buy it again it just says my credit card has a bad day?? The wierd thing is that my creditcard works everywhere else, and so does my dads and my brothers and...
Community Legend
1146 Views
1 replies
0 likes
Good morning everybody ! I have a hairdressing salon in Corsica and I have chosen to use Spotify to broadcast music. As I run a business, I need to prove all the expenses to my accountant. For Spotify, he asked me a kind of contract specifying that I...
Good morning everybody ! I have a hairdressing salon in Corsica and I have chosen to use Spotify to broadcast music. As I run a business, I need to prove all the expenses to my acco...
Community Legend
1714 Views
1 replies
0 likes
Why does my Spotify subscription show up on my bank statement as Amazon Prime ???
Why does my Spotify subscription show up on my bank statement as Amazon Prime ???
Community Legend
3955 Views
1 replies
0 likes
when i try to use my mobile phone to pay for my premium it failed me 3 times, and the 4th time i try it says "You've reached the limit on active subscriptions per mobile number for Spotify." what can i do, this is really agitating me, this should be ...
when i try to use my mobile phone to pay for my premium it failed me 3 times, and the 4th time i try it says "You've reached the limit on active subscriptions per mobile number for Spotify." what can...
1177 Views
0 replies
0 likes
hi! I recently tried to get the Spotify student discount but was not eligible because I am still in high school, so I decided just to stick with the free subscription for now. however, I was still charged $5 and I was charged twice for some reason. p...
hi! I recently tried to get the Spotify student discount but was not eligible because I am still in high school, so I decided just to stick with the free subscription for now. however, I was still ch...
Spotify Star
2044 Views
1 replies
0 likes
My son has been trying to log in to his account; it is not recognizing any of his usernames. My credit card has been charged, yet I can't get any support to solve this issue. Would somene please contact me?
My son has been trying to log in to his account; it is not recognizing any of his usernames. My credit card has been charged, yet I can't get any support to solve this issue. Would somene please cont...
Community Legend
1745 Views
1 replies
0 likes
Hi, I tried the free trial a while back and didn't proceed to paying for premium. I would now like to purchase premium without doing a free trial. Is there any way?
Hi, I tried the free trial a while back and didn't proceed to paying for premium. I would now like to purchase premium without doing a free trial. Is there any way?
Casual Listener
2031 Views
1 replies
0 likes
I have followed the process outlined in the description on how to change your country, by going to subscription clicking the ... and going to change country.. It says it successful, and even accepted a new payment method but never updates my country ...
I have followed the process outlined in the description on how to change your country, by going to subscription clicking the ... and going to change country.. It says it successful, and even accepted...
Casual Listener
1899 Views
4 replies
0 likes
Got premium for the first time but first free month did not activate, what should I do?
Got premium for the first time but first free month did not activate, what should I do?
Spotify Star
4330 Views
5 replies
0 likes
