Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- 174388 Views
- 114 replies
- 12 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Ask here for help with Premium, payments and trials.
Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
At signup, I noticed I was given about 30 days of free premium as a thank you. I was curious if having used this free trial I was ineligible for future promotions such as the 3 months free offer currently available until the end of December. If anyon...
PlanFree/PremiumCountryUSDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy was I charged 10.99 for the 3 months free premium package when i just started?
PlanFree/PremiumCountryGreeceDevice Operating System Windows 11 My Question or IssueI want to download songs and podcasts now that I have premium to listen them when I don't have Internet. Also there is a problem to your page. It doesn't load the oth...
We received a campaign email letting us now that we could change to premium duo and receive 2 months of duo at the price of an individual subscription.We are as of now not receiving this discount and we are billed at the price of a regular duo subscr...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Hei!My place of residence is Finland and I stared using Spotify here. I wanted to take a discount offer for premium (3 month for price of 1) and tried paying with my Paypal account. The paypal account I already had when I moved from germany to Finlan...
PlanFree/PremiumpremiumCountryAustralia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Mac mini Operating System(iOS 10, Android Oreo, Windows 10,etc.)iOS My Question or IssueI have premium just reset password now it looks like have lost my...
Hi my daughter and I shared a premium spotify account but we now just signed up for Duo so she can have her own account. How are we able to either share or transfer playlists to her Duo account so she can access them on her account now?
I upgraded from premium individual to premium duo and am being charged for both
subscription Payment done but not use to premium SubscriptionPlanPremiumCountry India Device(Vivo y72)Operating System(Android O) My Question or IssuePayment done but not use to premium subscription **bleep**
Good dayI have a questionIf I was previously in a family plan but am no longer on one and cannot join another family plan for 12 monthsCan I create one as the primary account holder and have my family join?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
انا لغيت اشتراكي في اسبوتيفاي و عاوز فلوسي تاني
não conseguir cancelar a tempo meu plano individual e hoje fui ver que foi renovado o plano.Cancelei ele no mesmo dia e queria meu reembolso porque não vou utilizar o Spotify
PlanPremiumCountryUSADeviceiPhone 11Operating SystemIdek My Question or issue So I can’t change the card associated with my account. I recently had to get a new card with my bank and after that Spotify won’t let me change my card. When I enter my car...
Contrate el plan duo. Lo cargue a mi tarjeta y se cobróEntro a la aplicación hoy, y me dice que tengo que pagar de nuevo
PlanPremium DUOCountryParaguay DeviceSamsung S23 Ultra Operating SystemAndroid 14 My Question or IssueMy girlfriend and I have separate premium accounts.I would like to know if I can purchase the DUO plan, apply it to her and use it together, without...
Hello, I'm having a problem when I want to pay using my mobile number but I'm having trouble sending a pin.
Just renewed through Vodafone and I’m stuck on free instead of a premium account .SAys I’ve got premium but when I log back in it goes to a free account
Hi so i brought a $60 gift card last month cuz i thought i needed to renew it but i didnt need to until next month so i waited and when i tried to put it in today. it wouldnt accept it. I read it over again and again and had it all right but it still...