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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Saraahhh111
  • Visitor
  • 1359 Views
  • 19 replies
  • 1 likes
  • 1359 Views
  • 19 replies
  • 1 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • RachelleRachelle
  • Casual Listener
  • 47291 Views
  • 20 replies
  • 3 likes
  • 47291 Views
  • 20 replies
  • 3 likes

Superuser Contribution Not getting Premium features

PlanPremiumCountryMalta DeviceXiaomi RedmiOperating SystemAndroid My Question or IssueI changed my mobile from Samsung to Xiaomi this week (remained Android) however since changing the mobile I cannot play my playlists offline even though I am subscr...

  • Newbie
  •   Plan Premium Country Malta   Device Xiaomi Redmi Operating System Android   My Question or Issue I changed my mobile from Samsung to Xiaomi this week (remained Android) h...
  • Jeremy
  • Spotify
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Unlink from family account

Hi, I am separated from my husband. If he unlinks my account will I still keep all my playlists etc?

  • Visitor
  • Hi, I  am separated from my husband. If he unlinks my account will I still keep all my playlists etc?          
  • AdamDam
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid my subscription but can’t play music

Premium DuoUSAiPhone 13The screen on my Spotify app only gives me the option to downgrade because of a failed payment error. However, the website states that my subscription is up to date and paid for. I have tried to log out and uninstall the app bu...

  • Visitor
  • Premium Duo USA iPhone 13 The screen on my Spotify app only gives me the option to downgrade because of a failed payment error. However, the website states that my subscription is up to date and p...
  • Jeremy
  • Spotify
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't join Premium Duo

PlanPremium DuoCountryUSADeviceGalaxy S9+, PCOperating SystemAndroid 10, Windows 10 My Question or IssueI have been trying for almost a month to join my husbands Duo account with no luck. I double and triple checked that our countries matched on our ...

  • Casual Listener
  •   Plan Premium Duo Country USA Device Galaxy S9+, PC Operating System Android 10, Windows 10   My Question or Issue I have been trying for almost a month to join my husbands Duo ...
  • Jeremy
  • Spotify
  • 2140 Views
  • 13 replies
  • 2 likes
  • 2140 Views
  • 13 replies
  • 2 likes

Superuser Contribution Applied for Annual Premium but the Premium Mini is still in effect.

I need help with the premium mechanics, especially how Premium Mini works. I subscribed for a one year worth of premium in spotify while the Premium Mini is still in effect. Will the Premium Mini subscription ends today, or do I have to wait another ...

  • Visitor
  • I need help with the premium mechanics, especially how Premium Mini works. I subscribed for a one year worth of premium in spotify while the Premium Mini is still in effect. Will the Premium Mini sub...
  • Maxim
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Failed Payment

PlanFreeCountryIsraelDevice(PC)Operating System(Windows 10) My Question or Issuehello, i'm trying to start a premium subscription, but it says that an error has been occurred. i made sure the info was right, i tried to do it on edge, and Incognito, i...

  • Visitor
  •   Plan Free Country Israel Device (PC) Operating System (Windows 10)   My Question or Issue hello, i'm trying to start a premium subscription, but it says that an error has been ...
  • ToolboxT
  • Roadie
  • 333 Views
  • 5 replies
  • 0 likes
  • 333 Views
  • 5 replies
  • 0 likes

I chose to pay for a student subscription, but it was charged as a premium duo. How to return funds?

PlanStudent/PremiumCountryUkraine DeviceRedmi Note 8 ProOperating SystemAndroidMy Question or IssueI chose to pay for a student subscription, but it was charged as a premium duo. How do I cancel my subscription and get a refund?

  • Newbie
  • Plan Student/Premium Country Ukraine  Device Redmi Note 8 Pro Operating System Android My Question or Issue I chose to pay for a student subscription, but it was charged as a premium du...
  • ToolboxT
  • Roadie
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Solved!! Cancel free subscription

Please help me on canceling my free subscription account I tried on my app but couldn't. PlanPremium CountrySouth Africa MobileSamsung A12Operating SystemAndroid My Question or IssueHow do I cancel free subscription before trial ends.

  • Newbie
  • Please help me on canceling my free subscription account I tried on my app but couldn't.  Plan Premium  Country South Africa  Mobile Samsung A12 Operating System Android  ...
  • AdamDam
  • Spotify Star
  • 242 Views
  • 2 replies
  • 0 likes
  • 242 Views
  • 2 replies
  • 0 likes

Are there premium only songs?

I think there are some songs on premium but not on free, such as Logic's Young Sinatra: Undeniable mixtape only being on my premium account but not on free.

  • Casual Listener
  • I think there are some songs on premium but not on free, such as Logic's Young Sinatra: Undeniable mixtape only being on my premium account but not on free.
  • Sokhok168
  • Newbie
  • 6059 Views
  • 7 replies
  • 0 likes
  • 6059 Views
  • 7 replies
  • 0 likes

Superuser Contribution Annual Subscription

I have had for the past 2 years an annual subscription and would like to have it again this year, but the subscription expired today and I do not see an option to do an annual subscription. please send me a link to the annual subscription; I believe ...

  • Casual Listener
  • I have had for the past 2 years an annual subscription and would like to have it again this year, but the subscription expired today and I do not see an option to do an annual subscription. please se...
  • vaajy
  • Roadie
  • 3448 Views
  • 9 replies
  • 1 likes
  • Annual subscription
  • 3448 Views
  • 9 replies
  • 1 likes

Superuser Contribution I can't get a free 3 months premium subscription.

PlanFree/PremiumCountry - Brazil Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe 3 months trial appear on my premium home page, though when I click it, I get red...

  • Regular
  •   Plan Free/Premium Country - Brazil   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question...
  • Lukoreon
  • Regular
  • 477 Views
  • 7 replies
  • 0 likes
  • Subscription
  • 477 Views
  • 7 replies
  • 0 likes

Changing subscriptions

Me and my friend have been sharing a single Premium account for some time now. We’ve been thinking of switching to a Double subscription since it’s uncomfortable to turn off wifi if we both want to listen at the same time. Will we both keep our Liked...

  • Visitor
  • Me and my friend have been sharing a single Premium account for some time now. We’ve been thinking of switching to a Double subscription since it’s uncomfortable to turn off wifi if we both want to l...
  • Ximzend
  • Roadie
  • 220 Views
  • 2 replies
  • 0 likes
  • 220 Views
  • 2 replies
  • 0 likes

3 Months Free trial but only first month is free

PlanPremiumCountryGermany DeviceGoogle Pixel 4aOperating SystemAndroid 12 My Question or IssueToday I bought the 3 month free trial on my account that never had premium I bought it and there was a charge of 0€ but then there stands that I need to pay...

  • Newbie
  • Plan Premium Country Germany  Device Google Pixel 4a Operating System Android 12   My Question or Issue Today I bought the 3 month free trial on my account that never had premium ...
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

Superuser Contribution Hulu plan

Is there a way to get ad free Hulu along with my Spotify premium? Or do I have to cancel my subscription and get ad free Hulu and Hulu and go to my regular premium on Spotify?

  • Visitor
  • Is there a way to get ad free Hulu along with my Spotify premium? Or do I have to cancel my subscription and get ad free Hulu and Hulu and go to my regular premium on Spotify?
  • Lyubka
  • Moderator
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium not working

PlanPremiumCountryPoland Operating SystemArch Linux, Oxygen OS 11 My Question or IssueThree days ago I launched spotify premium free month, but it doesn't work everywhere. Even when I enter my account settings, it says that I have a free account, but...

  • Casual Listener
  • Plan Premium Country Poland   Operating System Arch Linux, Oxygen OS 11   My Question or Issue Three days ago I launched spotify premium free month, but it doesn't work everywhere....
  • Dian
  • Spotify Legend
  • 218 Views
  • 3 replies
  • 0 likes
  • 218 Views
  • 3 replies
  • 0 likes

Can we use Indian annual subscription plan for long time in USA

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’m actually from USA, as part of vacation I came to India for 1 month. After looking into India’s...

  • Newbie
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I’m actually...
  • Maxim
  • Spotify Star
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Spotify premium and hulu not linking.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 117 Views
  • 0 replies
  • 0 likes
  • 117 Views
  • 0 replies
  • 0 likes

Superuser Contribution Hulu subscription not activated with Student Premium

PlanStudent PremiumCountryUSADeviceiPhone 13 Operating SystemiOS 15.6 My Hulu subscription seems to have deactivated and I can’t log back into it. I’m on the Spotify Student Premium subscription.My Question or Issue

  • Visitor
  • Plan Student Premium Country USA Device iPhone 13  Operating System iOS 15.6   My Hulu subscription seems to have deactivated and I can’t log back into it. I’m on the Spotify Stud...
  • Eni
  • Moderator
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Trouble with updating payment info

I ordered a new debit card because I lost my previous one and I’m trying to update my payment information but Spotify isn’t allowing me it keeps telling me try again or try another payment method when nothing is wrong with the card I’ve checked with ...

  • Visitor
  • I ordered a new debit card because I lost my previous one and I’m trying to update my payment information but Spotify isn’t allowing me it keeps telling me try again or try another payment method whe...
  • Jose_M
  • Spotify Star
  • 429 Views
  • 1 replies
  • 0 likes
  • 429 Views
  • 1 replies
  • 0 likes

بخصوص الاشتراك المجاني

حاليا انا علي العرض ال٣ شهور مجاني علي سبوتي فاي وانا نظام خطي اورنج بريميير موفر اشتراك بريميير علي سبوتي فاي ازاي اقدر الغي الاشتراك ده وادخل علي اشتراك اورانج

  • Visitor
  • حاليا انا علي العرض ال٣ شهور مجاني علي سبوتي فاي وانا نظام خطي اورنج بريميير موفر اشتراك بريميير علي سبوتي فاي ازاي اقدر الغي الاشتراك ده وادخل علي اشتراك اورانج
  • Jose_M
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes