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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have paid the individual Plan 7days ago, and today have upgraded to familiar plan, but i ha...
Hi! I am trying to get an internship for spotify and I do have one question for them before I know if I can do it this year (for next summer) or if I have to do it next year instead for summer 2023. (I fell for them as an employeer last year when I s...
CountryIndiaDeviceiPhone 12 ProOperating SystemiOS 15 My Question or IssueI am verified as a student till 13/05/2022. While purchasing Spotify Premium Student plan when I entered the OTP from the bank it showed bad gateway and then redirected to Spot...
Was a bit disappointed with the outcome of my live chat today.My daughter was on her boyfriends family account. They split up so she was removed from that family account. I tried to add her back to my family account. There error message said "you can...
I need help. Ugh!
Hello! I recently bought a one month Spotify gift card, and not matter what I try, I can't get it to work. Everytime I enter my code, it tells me that the Premium code isn't valid, or that something went. I've made sure that the code I entered matche...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am paying for Premium Spotify (got charged in my bank account), but it still says that I ha...
It does not let me enter to a family plan because I have to wait 12 months but someone from my previous plan could enter this new one. What can I do? I need to enter to the plan
Plan PremiumCountry Lebanon DeviceiPhone XSOperating SystemiOS 15 My Question or Issue Every time I try to pay with my credit card, it does not accept it anymore even though I'm sure the issue is not from the credit card because I was successful in m...
PlanPremiumCountryUK My Question or IssueI have requested switching the Spotify Premium to Duo to share with another account. How can I link with the other account? Or should the other person use the same account?I've also use a new payment account w...
PlanStudentCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAfter being charged 9.99 for a premium account I realised I needed to renew my student plan to 5....
PlanPremium (Student)CountryAustria My Question or IssueDear Spotify-Team! This month, I was surprised that I had to pay the full price for the Premium-Subscription, since I have never been informed that my Student-Subscription has expired. I just ex...
My Question or IssueWhen will Spotify bring podcasts feature in Pakistan. This feature is still missing. It's been long time Spotify launched in Pakistan but podcasts are still not showing. Please kindly bring podcasts feature on Spotify Pakistan. We...
PlanPremium StudentCountryTurkey Good Evening;I renewed my premium student account before my agreement end, and the premium student account payment is actually 8,99 Turkish Liras. But when I checked my bank account, I realized that the "YDS Spotify P...
Hi, I have just upgraded to premium, should have received 3 months free, but received only 1 month. Offer is valid till 30.9.2021. First time upgraded, card never used before, only one account. Please help...
I'm not sure why I'm getting ads on my Spotify even though I'm paying a monthly fee
For many many years I have paid for Spotify premium with a montly recurring Paypal payment of 4,99€. Now for some unknown reason the October payment had not gone through, although the recurring payment in Paypal is still active. As a result my Spotif...
PlanUnlimitedCountrySwedenMy Question or IssueI saw in late August that I suddenly had only had a free account and assumed Spotify had terminated the Unlimited option for everyone. Saw today that they are still charging me the fee for Unlimited witho...
hi so i use spotify free but today when i opened the app i could use the prenium features (turning off shuffle mode, i could loop a song or skip freely etc). i also had a pop up saying i can now use premium features for two weeks.i never got premium ...
PlanPremium DuoCountryDenmarkDevice(iPhone 10, Macbook Pro 2017) My Question or IssueI have just signed up for the Premium Duo subscription, and I cannot add my partner to the account. I have tried to follow the instructions here: https://support.spo...