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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69663 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133899 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71379 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254746 Views
156 replies
13 likes
Bonjour, Je viens de créer un compte en décembre et j'ai pris l'abonnement premium personnel. Je voudrais changer d'abonnement pour passer à un abonnement en duo. Mais lorsque j'essaye, un message d'erreur s'affiche : errorImpossible de modifier l'ab...
Bonjour, Je viens de créer un compte en décembre et j'ai pris l'abonnement premium personnel. Je voudrais changer d'abonnement pour passer à un abonnement en duo. Mais lorsque j'essaye, un m...
Casual Listener
1517 Views
6 replies
0 likes
Ma fille de 15 ans, lyceenne, souhaiterai profiter de spotify etudiant . Est ce possible ?
Ma fille de 15 ans, lyceenne, souhaiterai profiter de spotify etudiant . Est ce possible ?
Moderator
1915 Views
2 replies
0 likes
Hello i have a 12 month premium subscription paid with a gift card that will expire on February 27 2025. When can redeem it for another 12 months with a 12 month gift card? Thank you.
Hello i have a 12 month premium subscription paid with a gift card that will expire on February 27 2025. When can redeem it for another 12 months with a 12 month gift card? Thank you.
Regular
875 Views
4 replies
0 likes
PlanPremiumCountryItaly My Question or IssueI purchased Spotify premium for another person putting my billing info in their account, because there was no gifting option. I don't wanna pay anymore for premium for that person, how can I detach my billi...
Plan Premium Country Italy My Question or Issue I purchased Spotify premium for another person putting my billing info in their account, because there was no gifting option. I don't wann...
Spotify Star
401 Views
3 replies
0 likes
Please give me a number to call so I can talk to someone
Please give me a number to call so I can talk to someone
Spotify Star
265 Views
1 replies
0 likes
I live in the UK and my friends gave me a gift code for premium India, but I didn’t know it. please, please change the country for me, it will be difficult for me with recommendations from India. I will be very grateful
I live in the UK and my friends gave me a gift code for premium India, but I didn’t know it. please, please change the country for me, it will be difficult for me with recommendations from India. I w...
Spotify Star
331 Views
1 replies
0 likes
Não estou conseguindo pagar minha conta premium. Ja tentei com dois cartoes diferentes e exibe a mesma mensagem de erro. Não é problema do cartão pois realizo compras online cm meu cartão, já fui na agencia e o cartão esta ok, Ja limpei cache tbm e n...
Não estou conseguindo pagar minha conta premium. Ja tentei com dois cartoes diferentes e exibe a mesma mensagem de erro. Não é problema do cartão pois realizo compras online cm meu cartão, já fui na ...
Moderator
20350 Views
18 replies
6 likes
Plan-CountrySpainDevice-Operating System-My Question or IssueI purchased a 60€ Spotify gift card but didn't see the pin to activate it. How can I redeem it???
Plan - Country Spain Device - Operating System - My Question or Issue I purchased a 60€ Spotify gift card but didn't see the pin to activate it. How can I redeem it???
Not applicable
1145 Views
8 replies
0 likes
After completing my four-year student subscription, I attempted to update my plan to the Duo option. However, every time I try, I encounter an error. Do I need to cancel my current subscription and create a new one? PlanPremium CountryItaly
After completing my four-year student subscription, I attempted to update my plan to the Duo option. However, every time I try, I encounter an error. Do I need to cancel my current subscription and c...
Spotify Star
775 Views
1 replies
0 likes
I can’t stay on one list. The music changes alone all the time without me touching the phoneDoes anybody know whats wrong?
I can’t stay on one list. The music changes alone all the time without me touching the phone Does anybody know whats wrong?
Spotify Star
359 Views
1 replies
0 likes
I have paid for my premium plan but why do the ads still keep showing?
I have paid for my premium plan but why do the ads still keep showing?
Moderator
267 Views
1 replies
2 likes
WOuld love to pay in full but my region won't let me can we change this please?!
WOuld love to pay in full but my region won't let me can we change this please?!
Spotify Star
263 Views
1 replies
0 likes
I've tried to find answers in this community, but I can't find an answer that can solve my problem. I hope someone can help me thank you.
I've tried to find answers in this community, but I can't find an answer that can solve my problem. I hope someone can help me thank you.
Spotify Star
1384 Views
9 replies
0 likes
Hi, I have 2 gift cards of 3 months each. Can I do both at once? Do I have to enter their codes one by one?
Hi, I have 2 gift cards of 3 months each. Can I do both at once? Do I have to enter their codes one by one?
Regular
805 Views
2 replies
0 likes
У меня несколько акк на спотифай, как узнать с какого снимается плата по платежу? Я зашла во все аккаунты и все они бесплатны, подниски-премиум на них нет.Платеж произведен 12.03, в доп.инф. - STOCKHOLM SWE (5815)
У меня несколько акк на спотифай, как узнать с какого снимается плата по платежу? Я зашла во все аккаунты и все они бесплатны, подниски-премиум на них нет. Платеж произведен 12.03, в доп.инф. - STOC...
Spotify Star
365 Views
1 replies
0 likes
And my old no. Subscribtion also not showing my user id and password
And my old no. Subscribtion also not showing my user id and password
Spotify Star
292 Views
1 replies
0 likes
Cuando quiero pagar mi plan por medio de mi empresa telefónica me dice que no estoy autorizado y llame a dicha empresa y me informan que no tengo restricción y que tengo cupo y que todo está bien, a lo que me dijeron que sería problema de Spotify dir...
Cuando quiero pagar mi plan por medio de mi empresa telefónica me dice que no estoy autorizado y llame a dicha empresa y me informan que no tengo restricción y que tengo cupo y que todo está bien, a ...
Moderator
264 Views
1 replies
0 likes
hello everyone, here’s my situation. my partner and I live together in Belgium, but my account was created in France and hers in the Netherlands. therefore our account are French and Dutch. despite being both located in Belgium, Spotify won’t let us ...
hello everyone, here’s my situation. my partner and I live together in Belgium, but my account was created in France and hers in the Netherlands. therefore our account are French an...
Spotify Star
3799 Views
1 replies
0 likes
J'ai réinstallé l'appli qui bugait. Après plusieurs essais je retombe sur mon premier compte gratuit. Je n'ai plus les infos pour mon compte payant. J'ai essayé de réinitialiser les mots de passe sur mes deux mails mais retour à la case départ.
J'ai réinstallé l'appli qui bugait. Après plusieurs essais je retombe sur mon premier compte gratuit. Je n'ai plus les infos pour mon compte payant. J'ai essayé de réinitialiser les mots de passe sur...
Moderator
481 Views
1 replies
0 likes
PlanPremiumCountryIndonesiaDeviceRedmi Note11 / MSI GF63Operating SystemAndroid / Windows 11 My Question or IssueI've purchased 2 weeks worth of premium yet I still constantly get at most 30 seconds ads between music transitions, though other premium...
Plan Premium Country Indonesia Device Redmi Note11 / MSI GF63 Operating System Android / Windows 11 My Question or Issue I've purchased 2 weeks worth of premium yet I still constantl...
Spotify Star
655 Views
5 replies
0 likes
