Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
How do you downgrade from family to the regular 9.99 plan?
Spotify is **bleep**. There is no real people to deal with problems. Just this Jank **bleep** automated response every time that doesn't help. I just want my $10 and some change back. **bleep** you spotify!!!!!!!!
need help! i received this ref no. 1937310924 and deducted my savings. how is that possible that someones using my card? can you pls remove my card and stop if for paying their spotify account. i need a refund. pls remove it immediately!
Hi there,My monthly Premium subscription payment for March wasn't processed correctly due to an unfortunate correction of this exact payment in my bank account. (First deducted as usual, then blocked and booked back to my bank account) This happened ...
its my ref no:02107221502i didnt buy anything about spotify but its took automaticly itself. i request payback please.
I can't play the songs I want, only a "shuffle play" option is available and it says I have to upgrade to premium to switch the songs. Can I somehow return to what spotify was like before the free trial?
Hi already paid my bill for the month of march. I paid it last march 9,2017 i also have your email and the reciept. See attachment.
As I understand, through an online chat with an 'agent', Margarett M, Spotify do not accept payment through PayPal anymore. However, although the option to pay by PayPal has been removed on the NUS student subscription page and when you choose to cha...
HeyI buy by mistake a discount for a student and this premium is not working but Spotify charge money from my account i have some chance to back my money ?
Hi, we have been getting charged for $22 a month when we shouldn't be as spotify came with our phones. Would like this sorted asap. I cant find anywhere where i can ring anyone to help sort this issue out
I have a Premium account (vodafone entertainment offer) and it's linked to a Facebook profile. Yesterday due to security reasons I had to deactivate my facebook account. how do I get my premium back?
Hello Spotify Community,I payed for first Premium Month with my Credit Card and after that i wanted to have the second month with gift card so i entered the gift card code but now I have no Premium anymore and Spotify says i have to pay , please help...
Hello, so I have tried a number of times to cancel my subscription, however when I go to my account on Spotify, it still says your subscription will automatically renew on 21/3/2017. Is there anything I can do to stop Spotify from charging me every s...
I have spotify premiun via my mobile provider(kpn netherlands). Now im in the uk for my internship and had to change the country to uk because ive been there longer than 14 days. And now all of the sudden my premium is gone. I tried deleting the app,...
Been a subscriber for over a year and just had to update payment since my old credit card expired. I found this process extremely frustrating for a number of reasons.I could not simply update payment info - Spotify treated it as if I was signing up f...
Hi spotify You charged me twice on the same day for May. How do i get one of the payments refunded? How do I contact you to sort this out? is this the right way of doing it? Thanks. Martin Skelton