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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70659 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134452 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73243 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
256722 Views
156 replies
13 likes
PlanPremium IndividualCountryUK My Question or Issue I've paid for my premium individual account up to September 2024 with vouchers. But i'd like to upgrade to Premium Duo - how do i do this and only pay the additional per month for the Duo ? Thanks
Plan Premium Individual Country UK My Question or Issue I've paid for my premium individual account up to September 2024 with vouchers. But i'd like to upgrade to P...
Spotify Star
278 Views
1 replies
0 likes
So I completed the invite link to my fiance because we both had separate Spotify accounts and wanted to save a little money. He was just notified and charged as if he still had separate account. Even though on my Spotify app account it has both of us...
So I completed the invite link to my fiance because we both had separate Spotify accounts and wanted to save a little money. He was just notified and charged as if he still had separate account. Even...
Spotify Star
314 Views
1 replies
0 likes
PlanPremium DuoCountrySpainDevice Operating System My Question or IssueI have a Premium Duo account which I want to change to Premium Family, I'm the manager of the account. I'm following the steps to do the change, but everytime I select the Premium...
Plan Premium Duo Country Spain Device Operating System My Question or Issue I have a Premium Duo account which I want to change to Premium Family, I'm the manager ...
Spotify Star
536 Views
3 replies
1 likes
Quiero cancelar suscripción pues me ofreció mes gratis y después cobro . Me descontó de una
Quiero cancelar suscripción pues me ofreció mes gratis y después cobro . Me descontó de una
Spotify Star
287 Views
1 replies
0 likes
I went to check Spotify's premium options and the website in Portuguese makes reference to the premium trial for 3 months. It says to click. I clicked and it says that we must enter a payment method just to stay registered in case, after the trial pe...
I went to check Spotify's premium options and the website in Portuguese makes reference to the premium trial for 3 months. It says to click. I clicked and it says that we must enter a payment method ...
Casual Listener
449 Views
2 replies
0 likes
So, I've been trying to get a Spotify Student discount for a while now. I am working on a associates degree, but I'm only fifteen, so Spotify can't verify my age. I do have a college ID, and legally I'm considered a college student. Does anybody know...
So, I've been trying to get a Spotify Student discount for a while now. I am working on a associates degree, but I'm only fifteen, so Spotify can't verify my age. I do have a college ID, and ...
Newbie
10122 Views
9 replies
5 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
523 Views
1 replies
0 likes
PlanPremium IndividualCountryPoland My Question or IssueHello everyone. Today me and a number of my friends received an e-mail about updating the price of the Premium Individual subscription price by a couple of PLN, and an information that this chan...
Plan Premium Individual Country Poland My Question or Issue Hello everyone. Today me and a number of my friends received an e-mail about updating the price of the Premium Individual subs...
Spotify Star
320 Views
1 replies
0 likes
How can I add multiple plans to my account? PlanPremium Family currently Country USA Device(iPhone/iPad) Operating System(iOS 16/17) My Question or IssueI have a Premium Family currently but want to add an Individual Premium account on my billing.
How can I add multiple plans to my account? Plan Premium Family currently Country USA Device (iPhone/iPad) Operating System (iOS 16/17) My Question o...
Spotify Star
289 Views
1 replies
0 likes
I took advantage of a month ago promotional offer 3 months of premium for the price of one month, in the end now took away the premium and require premium, what is the scam???:(.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro l...
I took advantage of a month ago promotional offer 3 months of premium for the price of one month, in the end now took away the premium and require premium, what is the scam???:(. Plan Free/Premium ...
Spotify Star
308 Views
1 replies
0 likes
Hello, in light of the recent price increase I got a pop up message in the app to agree to the new terms and price - which I clicked to accept. I thought this worked as I did not get pop ups anymore but now I got an email from Spotify stating that my...
Hello, in light of the recent price increase I got a pop up message in the app to agree to the new terms and price - which I clicked to accept. I thought this worked as I did not get pop ups...
Spotify Star
993 Views
1 replies
0 likes
PlanPremiumCountryCanadaDevice(iPhone 11 moving to, Samsung galaxy s23fe)Operating System(Android 13) My Question or IssueI pay for premium account through iTunes but can't access it on my new android. It only connects me with a free account. I need ...
Plan Premium Country Canada Device (iPhone 11 moving to, Samsung galaxy s23fe) Operating System (Android 13) My Question or Issue I pay for premium account through iTunes but...
Spotify Star
514 Views
1 replies
0 likes
I accidentally activated premium plan on both of my Spotify accounts at the same time, so one of them will not be used for the next 6 months. Is it possible to get a refund through a credit note to use it to extend my premium plan in 6 months? Or to ...
I accidentally activated premium plan on both of my Spotify accounts at the same time, so one of them will not be used for the next 6 months. Is it possible to get a refund through a credit note to u...
Spotify Star
380 Views
2 replies
0 likes
I have tried redeeming my $30 Spotify premium gift card but everytime I click continue after putting in my information it says the address is invalid. I have also tried using a public space rather than my home but it will not work either.
I have tried redeeming my $30 Spotify premium gift card but everytime I click continue after putting in my information it says the address is invalid. I have also tried using a public space rather th...
Spotify Star
637 Views
1 replies
0 likes
i am trying to sign up for spotify premium (free) for 3 months and when I enter my credit card details it gives me an error I have no clue why(Something went wrong. Please try again.)
i am trying to sign up for spotify premium (free) for 3 months and when I enter my credit card details it gives me an error I have no clue why (Something went wrong. Please try again.)
Moderator
3344 Views
6 replies
2 likes
PlanPremiumCountry United Kingdom DeviceiPhone 12Operating SystemIos10 My Question or IssueI have 2 payments coming out of my account and only have 1 account. I have only just realised this and it’s been happening for months. Same payment £10.99 each
Plan Premium Country United Kingdom Device iPhone 12 Operating System Ios10 My Question or Issue I have 2 payments coming out of my account and only have 1 account. I ha...
Spotify Star
374 Views
1 replies
0 likes
PlanPremiumCountrySpainDevice(iphone13)Operating System(windows 10) My Question or IssueI moved from Norway to Spain 2 months ago. My bank account on Norway ran out empty at some point so a payment is due at the moment.So the solution is to add a new...
Plan Premium Country Spain Device (iphone13) Operating System (windows 10) My Question or Issue I moved from Norway to Spain 2 months ago. My bank account on Norway ran out empty at ...
Spotify Star
301 Views
1 replies
0 likes
I suddenly lost my premium, and I can't figure out how to get it back. In my order history, it said that my last order was refunded about a week ago. So I thought maybe it was a weird bug and I just would get a new one, but now when I get redirected ...
I suddenly lost my premium, and I can't figure out how to get it back. In my order history, it said that my last order was refunded about a week ago. So I thought maybe it was a...
Spotify Star
338 Views
1 replies
0 likes
Hello Yordan. Im in the same boat as everybody else in this thread. Other than im in Canada and have 2 $60.00 each gift cards with 1 now possibly expired because with the response during applying the gift card i thought maybe it needed to be on an ex...
Hello Yordan. Im in the same boat as everybody else in this thread. Other than im in Canada and have 2 $60.00 each gift cards with 1 now possibly expired because with the response during applying the...
Casual Listener
486 Views
2 replies
0 likes
My partner and I life together in Japan. I am back in the US visiting family and wanted to sign up for premium duo so my partner and I could share music more easily while I’m traveling. I tried using our address in Japan but after sending the link, m...
My partner and I life together in Japan. I am back in the US visiting family and wanted to sign up for premium duo so my partner and I could share music more easily while I’m traveling. I tr...
Spotify Star
1247 Views
3 replies
0 likes
