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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128906 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57331 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232522 Views
144 replies
13 likes
PlanPremium Duo CountryBelgium (UK method of payment) Device(iPhone XS Max) Operating System(iOS 16.5) My Question or IssueI have just bought the Premium Duo plan using a UK debit card. I live in Brussels but do not have a Belgian card. I managed to ...
Plan Premium Duo Country Belgium (UK method of payment) Device (iPhone XS Max) Operating System (iOS 16.5) My Question or Issue I have just bought the Premium...
Spotify Star
260 Views
3 replies
0 likes
PlanGratis/PremiumPaís dispositivo(iPhone 8, Samsung Galaxy 9, Macbook Pro finales de 2016)sistema operativo(iOS 10, Android Oreo, Windows 10, etc.) Mí pregunta o problemaMe llegó el correo de Spotify que en agosto pagaba lo mismo que en el mes de ju...
Plan Gratis/Premium País dispositivo (iPhone 8, Samsung Galaxy 9, Macbook Pro finales de 2016) sistema operativo (iOS 10, Android Oreo, Windows 10, etc.) Mí pregunta o ...
Spotify Star
212 Views
1 replies
0 likes
PlanPremiumCountryVietnamDevice(iPhone 11, Desktop, Ipad 11 Pro) My Question or IssueWhy Spotify still charges the old credit card even when I removed it from Payment method?
Plan Premium Country Vietnam Device (iPhone 11, Desktop, Ipad 11 Pro) My Question or Issue Why Spotify still charges the old credit card even when I removed it from Payment method?
Spotify Star
196 Views
1 replies
0 likes
Hi, I will be under a paid premium subscription soon, but as I wait, I want to use the free trial right now. Can I purchase and be put underneath a paid plan when I am in the middle of a free trial? Thanks.
Hi, I will be under a paid premium subscription soon, but as I wait, I want to use the free trial right now. Can I purchase and be put underneath a paid plan when I am in the middle of a free trial? ...
Spotify Star
415 Views
1 replies
0 likes
Tengo todos los requisitos antes de hacer el pago , sim embargo no me funciono.
Tengo todos los requisitos antes de hacer el pago , sim embargo no me funciono.
Spotify Star
284 Views
1 replies
0 likes
Supposed to be no ads. I am going to have to cancel in a day or two.
Supposed to be no ads. I am going to have to cancel in a day or two.
Spotify Star
196 Views
1 replies
0 likes
Hi- I got a Spotify premium subscription through a coupon code. I am not sure how to activate the subscription. Someone please help. Regards,Kunal
Hi- I got a Spotify premium subscription through a coupon code. I am not sure how to activate the subscription. Someone please help. Regards, Kunal
Moderator
19293 Views
3 replies
0 likes
hello i want to change my premium plan but i was currently charged with my premium plan this month for ₱149. if i change it to a student premium plan, will it charge me for another money which is ₱75? or are they going to refund the ₱74?
hello i want to change my premium plan but i was currently charged with my premium plan this month for ₱149. if i change it to a student premium plan, will it charge me for another money which is ₱75...
Moderator
345 Views
1 replies
1 likes
PlanPremiumCountryPolandDevice(Samsung Galaxy S23) Hi.So I have premium duo subscription, but my last payment wasn't aplly and today I got information from my brother who used it with me that accounts are blocked, and I need to update my payment so I...
Plan Premium Country Poland Device (Samsung Galaxy S23) Hi. So I have premium duo subscription, but my last payment wasn't aplly and today I got information from my brother who used ...
Spotify Star
181 Views
1 replies
0 likes
Hola,agradezco si alguien me puede ayudar a resolver mi dudaSucede que hoy 05 de septiembre debía renovar mi plan familiar y por error pague fue el plan individual, me hicieron el respectivo cobro de $16.900,00 sin embargo seleccione la opción de cam...
Hola, agradezco si alguien me puede ayudar a resolver mi duda Sucede que hoy 05 de septiembre debía renovar mi plan familiar y por error pague fue el plan individual, me hicieron el respectivo cobr...
Moderator
206 Views
1 replies
0 likes
I canceled my subscription but it still took it out of my account..I’ve been with u all for a few years and don’t want to leave but I will if I don’t get a refund
I canceled my subscription but it still took it out of my account..I’ve been with u all for a few years and don’t want to leave but I will if I don’t get a refund
Not applicable
1404 Views
3 replies
0 likes
Actualmente mi pareja no vive conmigo, por lo que un plan duo no es funcional para mi y requiero ser yo quien pago su plan pero sin dejar mis datos bancarios en su cuenta, es esto posible?, como puedo lograrlo?
Actualmente mi pareja no vive conmigo, por lo que un plan duo no es funcional para mi y requiero ser yo quien pago su plan pero sin dejar mis datos bancarios en su cuenta, es esto posible?, com...
Spotify Star
349 Views
1 replies
0 likes
PlanPremiumCountryMalaysiaDeviceiPhone 11, Huawei Matebook D-15Operating SystemiOS 16, Windows 11 My Question or IssueI've had premium for a while, but there was no money in my debit card so it couldn't renew it that way, so I got myself a gift card ...
Plan Premium Country Malaysia Device iPhone 11, Huawei Matebook D-15 Operating System iOS 16, Windows 11 My Question or Issue I've had premium for a while, but there was no money in ...
Spotify Star
215 Views
1 replies
0 likes
So my brother and I have Duo Premium, But I’m currently in Honduras for two weeks while he’s back in the states. I want to cancel our premium since it’s his turn to pay, but I have no idea if I should cancel it on my timezone or his timezone (im two ...
So my brother and I have Duo Premium, But I’m currently in Honduras for two weeks while he’s back in the states. I want to cancel our premium since it’s his turn to pay, but I have no idea if I shoul...
Spotify Star
206 Views
1 replies
0 likes
I've been looking to switch to the Spotify Student Plan (from a free plan) and I don't understand why said plan is not available to members in Quebec (Canada). I could not find my school within the list, nor was I able to add it? I don't think it's f...
I've been looking to switch to the Spotify Student Plan (from a free plan) and I don't understand why said plan is not available to members in Quebec (Canada). I could not find my school within the l...
Spotify Star
873 Views
1 replies
2 likes
Hello, i am trying to pay my account with a credit card. I have tried with different cards but each time i like to pay it say "there was an error" created. We have tried on different days, different cards etc and the account used to function with no ...
Hello, i am trying to pay my account with a credit card. I have tried with different cards but each time i like to pay it say "there was an error" created. We have tried on different days, different ...
Spotify Star
228 Views
1 replies
0 likes
PlanPremiumCountryLithuaniaDevice(iPhone 13 Pro Max)Operating System(iOS 16) My Question or IssueHello. I use my Plutus account to pay for the family account and got an error saying that the country and account do not match. I used Tunnel Bear to cha...
Plan Premium Country Lithuania Device (iPhone 13 Pro Max) Operating System (iOS 16) My Question or Issue Hello. I use my Plutus account to pay for the family account and got an error...
Spotify Star
420 Views
1 replies
0 likes
Me pasa lo mismo y no se porque. Ni como solucionarlo, decidi cancelar la cuenta. Pero me temo que el segundo cobro seguira apareciendo porque no secde quien es pero lo carga a mi tarjeta.
Me pasa lo mismo y no se porque. Ni como solucionarlo, decidi cancelar la cuenta. Pero me temo que el segundo cobro seguira apareciendo porque no secde quien es pero lo carga a mi tarjeta.
Moderator
212 Views
1 replies
0 likes
PlanFreeCountryFinlandDeviceiPhone 11Operating SystemiOS My Question or IssueMy trial has run out. I followed the menu options to subscribe to premium, but when I click the individual plan, nothing happens. I have restarted the app, restarted the dev...
Plan Free Country Finland Device iPhone 11 Operating System iOS My Question or Issue My trial has run out. I followed the menu options to subscribe to premium, but when I cli...
Spotify Star
200 Views
1 replies
0 likes
Hi I was hoping for helpI have “payed” twice now for 3months free premium on my accountand the payments succeededbut I dont have premiumand so cant cancel it when it ends help?
Hi I was hoping for help I have “payed” twice now for 3months free premium on my account and the payments succeeded but I dont have premium and so cant cancel it when it ends help?
Visitor
936 Views
8 replies
0 likes
