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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129456 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
58596 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
234578 Views
144 replies
13 likes
Hola tengo un reclamo, actualicé la tarjeta con la cual pago la cuota premium, en la aplicación aparece la nueva tarjeta pero de igual manera el pago me llego a ambas tarjetas, me gustaría una respuesta.
Hola tengo un reclamo, actualicé la tarjeta con la cual pago la cuota premium, en la aplicación aparece la nueva tarjeta pero de igual manera el pago me llego a ambas tarjetas, me gustaría una respue...
Visitor
327 Views
2 replies
0 likes
Quiero regresen mi subscrpcion a premium sin anuncios y cuanto es el pago real. Gracias
Quiero regresen mi subscrpcion a premium sin anuncios y cuanto es el pago real. Gracias
Moderator
236 Views
1 replies
0 likes
Quisiera saber que pasa en este caso
Quisiera saber que pasa en este caso
Spotify Star
192 Views
1 replies
0 likes
I have a charge on my account before my billing date since I won't have enough to pay this paycheck I was going to cancel and renew when I got paid
I have a charge on my account before my billing date since I won't have enough to pay this paycheck I was going to cancel and renew when I got paid
179 Views
0 replies
0 likes
Hi. My wife and I currently have separate premium individual Plans. We want to converge to the premium duo plan...but we both want to keep our own profiles which are currently filled with the music, Playlist, podcasts, etc that we individually like. ...
Hi. My wife and I currently have separate premium individual Plans. We want to converge to the premium duo plan...but we both want to keep our own profiles which are currently filled with...
Community Legend
397 Views
1 replies
0 likes
I started the free trail but my account is still on free / not giving me premium features
I started the free trail but my account is still on free / not giving me premium features
Spotify Legend
211 Views
1 replies
0 likes
PlanPremiumCountryuk Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuemy Bluelight app offers 3 months free premium on Spotify but when I click the link it asks for a...
Plan Premium Country uk Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue my Bluel...
Visitor
9011 Views
7 replies
0 likes
I bought the individual premium pack after the mini so when the mini finishes I'll have subscription but I didn't get it and the payment was executed. Need a solution
I bought the individual premium pack after the mini so when the mini finishes I'll have subscription but I didn't get it and the payment was executed. Need a solution
Spotify Legend
191 Views
1 replies
0 likes
My Question or IssueHi, I currently use a family account my sister pays for but I would like to now set up my own family account and pay myself so my son can use it as well, how do I set this up so that I do not lose any of my playlists, liked songs ...
My Question or Issue Hi, I currently use a family account my sister pays for but I would like to now set up my own family account and pay myself so my son can use it as well, h...
Community Legend
469 Views
1 replies
0 likes
i paid for 2 months premium for 119 rupees but it has not updated my account to premium and has been deducting 119 per month. there is no way to cancel the payment or change the plan from premium to free. PlanFree/PremiumCountryindiaDevicesamsung m32...
i paid for 2 months premium for 119 rupees but it has not updated my account to premium and has been deducting 119 per month. there is no way to cancel the payment or change the plan from premium to ...
Spotify Legend
279 Views
1 replies
0 likes
I have signed up to a Family subscription and send an invite to my son and to my husband. My son didn't have any problems - but when my husband tries to accept the invite, is says that he is not in the same country???? We sit at the same address, at ...
I have signed up to a Family subscription and send an invite to my son and to my husband. My son didn't have any problems - but when my husband tries to accept the invite, is says that he is n...
Moderator
250 Views
1 replies
0 likes
PlanduoCountrySpainDeviceiphone 11, iphone 11Operating SystemiOS 16.0 My Question or IssueHay Hay we use spotify duo with my housemate. Her card was blocked and we dont have other card. But i have Bank Account wthout a card. How can we change our pay...
Plan duo Country Spain Device iphone 11, iphone 11 Operating System iOS 16.0 My Question or Issue Hay Hay we use spotify duo with my housemate. Her card was blocked a...
Spotify Star
998 Views
1 replies
0 likes
Since yesterday my Spotify account got downgraded to freemium without notice. I have a monthly premium subscription, but it completely vanished. When I connect to my account, I see no trace of any past invoice or payment. Just like if it never existe...
Since yesterday my Spotify account got downgraded to freemium without notice. I have a monthly premium subscription, but it completely vanished. When I connect to my account, I see no trace of any pa...
Spotify Star
242 Views
1 replies
0 likes
Peguei 3 meses grátis, mas esqueci de cancelar depois disso e fui cobrado automaticamente, teria como eu ser reembolsado
Peguei 3 meses grátis, mas esqueci de cancelar depois disso e fui cobrado automaticamente, teria como eu ser reembolsado
Spotify Star
812 Views
1 replies
0 likes
Se realizo un cobro por una compra necesito la devolución muchas gracias
Se realizo un cobro por una compra necesito la devolución muchas gracias
Spotify Star
240 Views
1 replies
0 likes
Hi, I' ve got a notification "congratulations on 1 year with us". There was an offer to share 2 free months of premium with my friend. I havn't done that at that moment. And now I can't find this offer on my account. Please help me to redeem this cod...
Hi, I' ve got a notification "congratulations on 1 year with us". There was an offer to share 2 free months of premium with my friend. I havn't done that at that moment. And now I can'...
Moderator
1123 Views
1 replies
0 likes
Bonjour,J’ai souscrit un abonnement Premium Duo il y a 1 semaines. Le membre de mon abonnement reçoit des publicités pendant qu’il écoute de la musique. En ce qui me concerne, aucun problème.J’ai désinstallé, réinstallé l’application tout comme le me...
Bonjour, J’ai souscrit un abonnement Premium Duo il y a 1 semaines. Le membre de mon abonnement reçoit des publicités pendant qu’il écoute de la musique. En ce qui me concerne, aucun problème...
Moderator
535 Views
1 replies
0 likes
I changed my debit card details for my family subscription charges but Spotify keeps trying to charge the old card. Just got a message from the old bank saying that the payment failed (which it should have failed because it's not that card anymore). ...
I changed my debit card details for my family subscription charges but Spotify keeps trying to charge the old card. Just got a message from the old bank saying that the payment failed (which it shoul...
Moderator
533 Views
1 replies
0 likes
PlanPremiumCountryAustraliaMy Question or IssueWhen I try to purchase premium duo, it says I'm not eligible for a free trial, as my account has already had a free trial. I'm sure that my account hasn't, as I only made it a year ago and have never had...
Plan Premium Country Australia My Question or Issue When I try to purchase premium duo, it says I'm not eligible for a free trial, as my account has already had a free trial. I'm sure that my ac...
Visitor
1132 Views
4 replies
0 likes
Can Spotify clarify if I can obtain a Retail Music License to play Spotify as background music on my weekend market stall? The stall is my business and is within a large outdoor market of over 300 other stalls/businesses, it only happens once a week ...
Can Spotify clarify if I can obtain a Retail Music License to play Spotify as background music on my weekend market stall? The stall is my business and is within a large outdoor market of over 300 ot...
Spotify Star
732 Views
1 replies
0 likes
