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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69856 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133974 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71729 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254960 Views
156 replies
13 likes
Bonsoir, je viens d'annuler mon abonnement Spotify Premium mais maintenant je me demande si une fois que mon compte redeviendra gratuit, je pourrais garder mes musiques téléchargées ainsi que les playlists que j'ai moi même crées ou téléchargées.Merc...
Bonsoir, je viens d'annuler mon abonnement Spotify Premium mais maintenant je me demande si une fois que mon compte redeviendra gratuit, je pourrais garder mes musiques téléchargées ainsi que les pla...
Not applicable
1140 Views
2 replies
0 likes
Hi, I would like to cancel my free three month plan the time was up and it charged me today I would like to cancel the payment and get a refund how can I do that? I tried using y’all thing where it says the steps but nowhere does it say cancel plan P...
Hi, I would like to cancel my free three month plan the time was up and it charged me today I would like to cancel the payment and get a refund how can I do that? I tried using y’all thing where it s...
Roadie
2596 Views
1 replies
0 likes
I can’t log into the account on which the subscription is active, because I don’t have access to the email with which I registered and funds continue to be debited from me
I can’t log into the account on which the subscription is active, because I don’t have access to the email with which I registered and funds continue to be debited from me
Roadie
255 Views
1 replies
0 likes
PlanPremiumCountryKyrgyzstanDeviceiPhone 12 Pro Max My Question or Issue I am trying to add my wife to the duo plan. But even though we both have the exact same address, it keeps on saying that we have different addresses, even going as far as to say...
Plan Premium Country Kyrgyzstan Device iPhone 12 Pro Max My Question or Issue I am trying to add my wife to the duo plan. But even though we both have the exact same address, i...
Moderator
465 Views
3 replies
0 likes
I want to pay my subscription annually and not same month ?
I want to pay my subscription annually and not same month ?
Spotify Star
380 Views
1 replies
0 likes
Plan PremiumCountry GermanyDeviceall My Question or Issuei have an individual premium subscription that I signed up for via Deutsche Telekom (money collected via my phone bill). Now I leave Deutsche Telekom but want to keep my spotify subscription. S...
Plan Premium Country Germany Deviceall My Question or Issue i have an individual premium subscription that I signed up for via Deutsche Telekom (money collected via my phone bill).&n...
Spotify Star
468 Views
3 replies
0 likes
I've got a 12 month subscription to Spotify Premium which expires Dec 2020, but I'd like to upgrade this to Spotify Duo. Is it possible to do this? Can I pay the excess (£3.00) monthly or can I only do this once my subscription expires?
I've got a 12 month subscription to Spotify Premium which expires Dec 2020, but I'd like to upgrade this to Spotify Duo. Is it possible to do this? Can I pay the excess (£3.00) monthly or can I only ...
Visitor
17345 Views
10 replies
0 likes
Just finished my free trial off and made my first monthly payment by credit card. I prefer to pay annually but can't find that option anywhere on the website. I'm doing all of this on a computer, (not a mobile device)Where is that option??
Just finished my free trial off and made my first monthly payment by credit card. I prefer to pay annually but can't find that option anywhere on the website. I'm doing all of this on a computer, (no...
Spotify Star
506 Views
3 replies
1 likes
Please Help. I am not getting lucky to activate the 2nd subscription , we are in the same country and address . Thank you Edgard
Please Help. I am not getting lucky to activate the 2nd subscription , we are in the same country and address . Thank you Edgard
Spotify Star
297 Views
2 replies
0 likes
I dont know why but after i used my 1 month free premium trial on spotify, there is no option to cancel premium or go to the free plan.
I dont know why but after i used my 1 month free premium trial on spotify, there is no option to cancel premium or go to the free plan.
Spotify Star
1398 Views
3 replies
0 likes
PlanFree/PremiumCountryArgentinaMy Question or IssueSpotify denied my payment : triying to pay with visa card in Argentina:´´Se produjo un error con el pago. Inténtalo de nuevo, usa otra tarjeta o prueba con otro método de pago. Visita nuestra página...
Plan Free/Premium Country Argentina My Question or Issue Spotify denied my payment : triying to pay with visa card in Argentina: ´´Se produjo un error con el pago. Inténtalo de nuevo, usa otra ...
Moderator
903 Views
9 replies
0 likes
Mainly do I still keep audiobooks that I downloaded?
Mainly do I still keep audiobooks that I downloaded?
Moderator
11231 Views
3 replies
1 likes
Hello, i got a duo plan together with my mother. And she got mail thats it been cancelled but i did nothing. So i don’t know what to think. And im confused since i did not cancel it.this is a photo of the mail (sorry the mail is in dutch) is this mai...
Hello, i got a duo plan together with my mother. And she got mail thats it been cancelled but i did nothing. So i don’t know what to think. And im confused since i did not cancel it.this is a photo o...
Spotify Star
500 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do I switch between plans without losing my content?
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How do ...
Community Legend
300 Views
1 replies
0 likes
I cannot buy Spotify premium as ,whenever I try to purchase it through the website (not the app), it says I am not eligible for the free trial. However, I cannot find any option where I can buy premium without the free trial. Help would be appreciate...
I cannot buy Spotify premium as ,whenever I try to purchase it through the website (not the app), it says I am not eligible for the free trial. However, I cannot find any option where I can buy premi...
Spotify Star
1375 Views
1 replies
0 likes
eu paguei por um plano premium e acabei esquecendo de cancelar e foi cobrado a taxa e queria meu reembolso, não utilizei o spotify premium desde que foi cobrado na minha conta então tenho o direito do meu dinheiro de volta.
eu paguei por um plano premium e acabei esquecendo de cancelar e foi cobrado a taxa e queria meu reembolso, não utilizei o spotify premium desde que foi cobrado na minha conta então tenho o direito d...
Community Legend
1523 Views
3 replies
1 likes
Aún existen planes premium para universitarios??
Aún existen planes premium para universitarios??
Moderator
243 Views
1 replies
0 likes
i cannot seem to be ale to buy a book that i have started listening to. I dont want to buy top up hours, since i may want to listen to this book again. I have already used my 15 hours for the billing cycle and would like to be able to finish my book....
i cannot seem to be ale to buy a book that i have started listening to. I dont want to buy top up hours, since i may want to listen to this book again. I have already used my 15 hours for the billing...
Spotify Star
364 Views
1 replies
0 likes
Hello, i had premium duo with my mom but she cant pay anymore so it got cancelled.Than i got premium duo in another country but i couldnt add her so i waited till it got cancelled and than got it again.Now i got the premium duo and it says that i can...
Hello, i had premium duo with my mom but she cant pay anymore so it got cancelled. Than i got premium duo in another country but i couldnt add her so i waited till it got cancelled and than got it a...
Spotify Star
311 Views
1 replies
0 likes
PlanPremium DuoCountryPortugalDeviceOppo A53sOperating SystemAndroid 12 I'm a premium duo user for a little while but today I've got an error message saying that I'm no longer a premium user on the Spotify app because of a failed payment.So I added m...
Plan Premium Duo Country Portugal Device Oppo A53s Operating System Android 12 I'm a premium duo user for a little while but today I've got an error message saying that I'm no longer ...
Casual Listener
361 Views
1 replies
0 likes
