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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131502 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
65299 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
246454 Views
151 replies
13 likes
I am unable to change my country to combine accounts with my partner. I have a valid payment method and address for the country I want to change to but still am unable to update to another country.
I am unable to change my country to combine accounts with my partner. I have a valid payment method and address for the country I want to change to but still am unable to update to another country.
Spotify Star
258 Views
1 replies
0 likes
PlanPremiumCountryUnited States My Question or IssueI have resolved the issue through customer support, but had a question I can't find the answer to.If I remove all payment methods on an active spotify premium subscription, when it comes time for th...
Plan Premium Country United States My Question or Issue I have resolved the issue through customer support, but had a question I can't find the answer to. If I remove all payment method...
Spotify Star
845 Views
1 replies
0 likes
PlanPremiumCountryUnited States of America My Question or IssueI was sent a promotional email(from Spotify it wasn't spam or anything like that) for two free months of Duo on October 18th. I already had a solo premium account. So when I went to the e...
Plan Premium Country United States of America My Question or Issue I was sent a promotional email(from Spotify it wasn't spam or anything like that) for two free months of Duo on October...
Spotify Star
708 Views
1 replies
0 likes
I had a free trial for a month then got billed for full premium amount. Then I changed over to student premium and got billed for that too. There's no live chat feature or anything to talk to spotify customer service?
I had a free trial for a month then got billed for full premium amount. Then I changed over to student premium and got billed for that too. There's no live chat feature or anything to talk to spotify...
Moderator
264 Views
1 replies
0 likes
I started a promotional Premium Plan a couple months ago and was looking to upgrade to the Family plan. I can't do it online because my subscription is through Google Play so it tells me to use the App. But when I try to change plans through the app,...
I started a promotional Premium Plan a couple months ago and was looking to upgrade to the Family plan. I can't do it online because my subscription is through Google Play so it tells me to use the A...
Spotify Star
741 Views
1 replies
0 likes
Hello, I have a US based premium plan. I have since moved to Germany because I got married and have been unable to change my country and join my husband's family plan. Anything I can do? I've tried changing my payment method so that I can change coun...
Hello, I have a US based premium plan. I have since moved to Germany because I got married and have been unable to change my country and join my husband's family plan. Anythin...
Spotify Star
239 Views
1 replies
0 likes
Assinei o premium por 1'99 Mais depois de realizar a pagamento , falaram q não é possível .Mas efetuaram a cobrança ..
Assinei o premium por 1'99 Mais depois de realizar a pagamento , falaram q não é possível . Mas efetuaram a cobrança ..
Newbie
1908 Views
11 replies
1 likes
I got żappka 3 months premium 4 free promo code but i sont recieve confirmation email
I got żappka 3 months premium 4 free promo code but i sont recieve confirmation email
Moderator
244 Views
1 replies
0 likes
En la computadora tenia acceso a una cuenta premium familiar y habia dejado con la sesion abierta. Luego de un tiempo quise crear una cuenta premium individual y al agregar todos los datos de la tarjeta y todo me di cuenta que habia hecho para esa cu...
En la computadora tenia acceso a una cuenta premium familiar y habia dejado con la sesion abierta. Luego de un tiempo quise crear una cuenta premium individual y al agregar todos los datos de la tarj...
Moderator
391 Views
1 replies
0 likes
PlanPremiumCountryIndia My Question or Issue299rs for 12 months mean I pay 299rs per year only?Or 299rs per monthy for 1 year?What rs i pay for this plan.
Plan Premium Country India My Question or Issue 299rs for 12 months mean I pay 299rs per year only? Or 299rs per monthy for 1 year? What rs i pay for this plan.
Spotify Star
347 Views
1 replies
0 likes
I cant cancel my spotify i already did all the steps that it says but i still cant find it??, theres no choice for me to change it to spotify free or even cancel plan it only takes me to other spotify plan like duo family etc
I cant cancel my spotify i already did all the steps that it says but i still cant find it??, theres no choice for me to change it to spotify free or even cancel plan it only takes me to other spotif...
Spotify Star
346 Views
1 replies
0 likes
Bought premium for 3 months but in app when trying to login with my number its showing failed what can i do nowPlanPremiumCountryIndia Device(iPhone 13)Operating System My Question or Issue
Bought premium for 3 months but in app when trying to login with my number its showing failed what can i do now Plan Premium Country India Device (iPhone 13) Operating System ...
Spotify Star
222 Views
1 replies
0 likes
De pronto me dijo que ya no tengo spotify premium y aún estaba vigente mi último pago.
De pronto me dijo que ya no tengo spotify premium y aún estaba vigente mi último pago.
Moderator
577 Views
1 replies
0 likes
PlanPremiumCountryUAE/USADevice(iPhone XR)Operating System(iOS 16) My Question or IssueSpotify cancelled my premium 10 days early 3 months after moving to a different country
Plan Premium Country UAE/USA Device (iPhone XR) Operating System (iOS 16) My Question or Issue Spotify cancelled my premium 10 days early 3 months after moving to a different...
Moderator
694 Views
1 replies
0 likes
I am currently based in Mexico but my card is German. When I tried to change my payment method it doesn't accept it. It's the same if I show my base in germany or Mexico. Can you please help me solve this thank you
I am currently based in Mexico but my card is German. When I tried to change my payment method it doesn't accept it. It's the same if I show my base in germany or Mexico. Can you please help me solve...
Spotify Star
245 Views
1 replies
0 likes
estimado buen día, le comento que hoy al realizar el pago de mi suscripción mensual, se cobro el plan anual , como puedo solicitar la devolución de mi dinero.
estimado buen día, le comento que hoy al realizar el pago de mi suscripción mensual, se cobro el plan anual , como puedo solicitar la devolución de mi dinero.
Moderator
356 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
396 Views
3 replies
0 likes
Plan: Family > DuoCountry: Netherlands My Question or IssueAt the moment I make use of the Premium Family plan, to which multiple users are subscribed. Everyone has their own playlists and apps. I plan to move to Premium Duo, with someone else, which...
Plan: Family > Duo Country: Netherlands My Question or Issue At the moment I make use of the Premium Family plan, to which multiple users are subscribed. Everyone has their own pla...
Music Fan
3697 Views
2 replies
0 likes
PlanDuoCountryUSADevice(iPhone and iPad) My Question or IssueI upgraded from an individual account to a duo account so my daughter could have her own account. She followed the link on her phone, and that worked fine. But I can't log her into her iPad...
Plan Duo Country USA Device (iPhone and iPad) My Question or Issue I upgraded from an individual account to a duo account so my daughter could have her own account. She followed the li...
Spotify Star
431 Views
1 replies
0 likes
Gift card from what country should I purchase to be redeemed @ my country Kosovo?!!
Gift card from what country should I purchase to be redeemed @ my country Kosovo?!!
Spotify Star
516 Views
1 replies
0 likes
