Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 83983 Views
- 50 replies
- 4 likes
- 83983 Views
- 50 replies
- 4 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 10364 Views
- 23 replies
- 2 likes
- 10364 Views
- 23 replies
- 2 likes
Fiz o plano duo mas continua com propaganda. Como fazer o aplicativo reconh
O app não reconhece o plano duo e continuo com propaganda
- O app não reconhece o plano duo e continuo com propaganda
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- Spotify Star
- 691 Views
- 1 replies
- 0 likes
- 691 Views
- 1 replies
- 0 likes
Superuser Contribution how i can get my money back
you took a 55EGP from my credit card without any excuse that makes me mad and I need back my money
- you took a 55EGP from my credit card without any excuse that makes me mad and I need back my money
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- Spotify Legend
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
Superuser Contribution Setting up Duo where partner already had unactivated Duo
PlanDuoCountryUnited statesDeviceS22 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI set up Duo today (uograded from premium to duo) and attempted to add my partner. I didn't know beforehand that her account had already ...
- Plan Duo Country United states Device S22 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I set up Duo today (uograded from premium t...
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- Moderator
- 201 Views
- 2 replies
- 0 likes
- 201 Views
- 2 replies
- 0 likes
Superuser Contribution Can you play Spotify premium individual on multiple speakers at the same ti
Can you play Spotify Premium Individual on multiple home speakers at the same time? Thanks
- Can you play Spotify Premium Individual on multiple home speakers at the same time? Thanks
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- Spotify Legend
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Superuser Contribution Pourquoi je constate "Votre dernier paiement n'est pas passé" ?
Je constate ceci en ouvrant l'application sur iphone, alors que je participe à un abonnement famille, sachant que les autres utilisateurs n'ont aucun problème. Celui qui paye est un autre utilisateur de l'abonnement, j'ai essayé de quitter l'abonneme...
- Je constate ceci en ouvrant l'application sur iphone, alors que je participe à un abonnement famille, sachant que les autres utilisateurs n'ont aucun problème. Celui qui paye est un autre utilisateur...
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- Spotify Legend
- 225 Views
- 1 replies
- 0 likes
- 225 Views
- 1 replies
- 0 likes
Solved!! Please please please help me load a gift card to my duo plan
You know this whole help and support is bull shit so aggravated with this whole situation
- You know this whole help and support is bull shit so aggravated with this whole situation
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- Spotify Star
- 431 Views
- 2 replies
- 0 likes
- 431 Views
- 2 replies
- 0 likes
Solved!! will my spotify stats be deleted if I change the country?
PlanPremiumCountryAzerbaijanDevice(Iphone 12 mini)Operating System(iOS 16.) Hello! I have a 3 months trial subscriptions which will end on march (Azerbaijan). The thing is, I fly to Turkey very often, and sometimes might stay there for almost a year,...
- Plan Premium Country Azerbaijan Device (Iphone 12 mini) Operating System (iOS 16.) Hello! I have a 3 months trial subscriptions which will end on march (Azerbaijan). The thing is, I f...
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- Spotify Star
- 374 Views
- 1 replies
- 0 likes
- 374 Views
- 1 replies
- 0 likes
Paid for premium but I still have free
I paid for spotify premium, but I haven’t recieved it. What happens now?
- I paid for spotify premium, but I haven’t recieved it. What happens now?
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- Spotify Star
- 132 Views
- 1 replies
- 0 likes
- 132 Views
- 1 replies
- 0 likes
Mudança de plano
Meu plano mudou sem meu consentimento.
- Meu plano mudou sem meu consentimento.
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- Spotify Star
- 117 Views
- 1 replies
- 0 likes
- 117 Views
- 1 replies
- 0 likes
Hello, can you help me? Spotify take money on my card for premium two time
Hello, can you help me? Spotify take money on my card for premium two times, Ferbruary,2 and Ferbuary,6 2023 years. Why took 2 times money?
- Hello, can you help me? Spotify take money on my card for premium two times, Ferbruary,2 and Ferbuary,6 2023 years. Why took 2 times money?
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- Spotify Star
- 107 Views
- 1 replies
- 0 likes
- 107 Views
- 1 replies
- 0 likes
Superuser Contribution Im being charged twice monthly for my aubscription
Hi I subscribed long time ago for an individual plan and then I upgraded to family sharing plan with the same account but you guys charge me twice each month for two or three months now for both individual and family plan can you please refund me for...
- Hi I subscribed long time ago for an individual plan and then I upgraded to family sharing plan with the same account but you guys charge me twice each month for two or three months now for both indi...
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- Moderator
- 202 Views
- 3 replies
- 0 likes
- 202 Views
- 3 replies
- 0 likes
My card doesnt work
I accidentally used a 30 dollar gift card while not logged into a account and now the card doesnt work.
- I accidentally used a 30 dollar gift card while not logged into a account and now the card doesnt work.
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- Spotify Star
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
Premium Duo
Hello! I have a premium Duo account for me and my boyfriend. He didn't have the lyrics of the songs so he updated the application. After the update he loged out and now he cannot log in again even though he uses the right Password and email. Any idea...
- Hello! I have a premium Duo account for me and my boyfriend. He didn't have the lyrics of the songs so he updated the application. After the update he loged out and now he cannot log in again even th...
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- Spotify Star
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Keep songs upgrading the account
Hi everyone!i’m about to upgrade my account into Spotify premium but i’m worried I’m gonna lose all my songs. I did’t save them in a playlist I just added them in my library.Will I lose everything if I’m going to upgrade the account?
- Hi everyone! i’m about to upgrade my account into Spotify premium but i’m worried I’m gonna lose all my songs. I did’t save them in a playlist I just added them in my library. Will I lose everythin...
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- Visitor
- 238 Views
- 2 replies
- 0 likes
- 238 Views
- 2 replies
- 0 likes
Superuser Contribution PREMIUM ON SITE NOT ON PHONE
1 Mon PREMIUM GC loads site PREMIUM but on phone as Free why? How do I fix?Thank You for any suggestions you might have!
- 🔥 1 Mon PREMIUM GC loads site PREMIUM but on phone as Free why? How do I fix?Thank You for any suggestions you might have! 🔥
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- Spotify Legend
- 216 Views
- 1 replies
- 0 likes
- 216 Views
- 1 replies
- 0 likes
Superuser Contribution 12 months/99 euros not accepted
Planchanging fomr Free to PremiumCountryItaly My Question or IssueI asked if, using 3 different gift cards (60, 30 and 10 euros, for a total of 100 euros), I could redeem the Induviual Plan 12 months/99 euros and I was told yes, I could do that (Geor...
- Plan changing fomr Free to Premium Country Italy My Question or Issue I asked if, using 3 different gift cards (60, 30 and 10 euros, for a total of 100 euros), I could redeem the Induviu...
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- Spotify Legend
- 371 Views
- 1 replies
- 0 likes
- 371 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Premium Subscriptions Different on Phone / Laptop
My phone says that I have a premium individual subscription but when I login on my laptop it says that I have a premium + hulu subscription. I am using the same exact login information so I am not sure why it says a different plan on different device...
- My phone says that I have a premium individual subscription but when I login on my laptop it says that I have a premium + hulu subscription. I am using the same exact login information so I am not su...
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- Moderator
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Superuser Contribution Hace 5 días pagué Spotify premium con mi tarjeta pero me aparece impago
Pagué Spotify premium con mi tarjeta de débito Prex hace 5 días el importe se débito pero me sigue saliendo la notificando de cuenta impaga, ¿me pueden solucionar el problema?
- Pagué Spotify premium con mi tarjeta de débito Prex hace 5 días el importe se débito pero me sigue saliendo la notificando de cuenta impaga, ¿me pueden solucionar el problema?
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- Moderator
- 231 Views
- 1 replies
- 0 likes
- 231 Views
- 1 replies
- 0 likes
Superuser Contribution ¿por que me cobra de mas?
El detalle del recibo de Spotify es menor que lo que se me cobra en la tarjeta! hace meses que estoy pagando casi el doble
- El detalle del recibo de Spotify es menor que lo que se me cobra en la tarjeta! hace meses que estoy pagando casi el doble
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- Moderator
- 408 Views
- 1 replies
- 1 likes
- 408 Views
- 1 replies
- 1 likes
Superuser Contribution How do I identify who has a Spotify account on the company credit card?
My Company has a company credit card and I realised today that the card has charges for 2 Spotify Memberships going through every month. Can anyone advise how I can identify who has been using the card for this? If not, is there a way to cancel this ...
- My Company has a company credit card and I realised today that the card has charges for 2 Spotify Memberships going through every month. Can anyone advise how I can identify who has been using the c...
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- Moderator
- 276 Views
- 1 replies
- 0 likes
- 276 Views
- 1 replies
- 0 likes