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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
So, i am paying 14.99 per month and thought this was a family plan but cant find that noted anywhere. So, why i am paying 14.99 a month for a service i can get for 9.99? I cant incite anyone else onto my account and when i go to the family plan optio...
My Question or IssueI have had premium for about 5 years now and it has worked well for me. Now I'm getting notified that I need to update my payment details arbitrarily and I find that there's no general premium anymore, only multiuser or student. I...
Why does this thing keeps on asking me to update my payment details when we did not even change our location nor our credit cards. My father is skeptical because it might be a hacker who's trying to get his credit card details. I need some affirmatio...
I am very angry about this, and I would like a refund for the unexpected £5.00 that was taken from my account. Not once did I consent to having my account 'upgraded' from standard Premium. Also, I am sick to death of having the Family package markete...
PlanPremiumCountry - US My Question or IssueI was charged sales tax this month for the first time since beginning my Premium subscription. When I researched I found the following. Why am I being charged sales tax for Spotify's marketing/promotional a...
If I subscribe to Spotify duo, can the person I invite keep their existing account?
My friend and I previously shared my Spotify premium account, she has a playlist under my account and since I’ve purchased the Spotify duo, I made her previous playlist collaborative and public, but she is still unable to have her playlist under her ...
Hi, I got a Premium account just 3 days ago (already paid) and then I was invited for my sister to join a Family account and I accepted it before cancel my premium one. What happened to my Premium then? because now I tried quitting from the family ac...
i wanted to subscribe into the due offer. I was so in hurry that I used a wrong account ( old discontinued account)i was given 1 month free, however I immediately canceled the plan once I noticed my mistake since all my playlists are in a different a...
PlanFree/PremiumCountryEgyptDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue:For the past few days, I've been trying to renew my premium membership. For some reason,...
I bought individual subscription (8 month lift) and now i want to upgrade to family or duo atleast without cancel my current subscription for nothing.can i get 4 month as family plan or 6 month as duo plan instead of 8 month as Individual or can i bu...
I am a subscriber to the family plan, today I updated my card details for payment, but I need to change the payment date that is registered for every 1st of every month to every 10th of every month.I did not find this option to change in the update f...
I wonder if me and my friend have separate accounts already and i wanted to have both accounts to change to duo is that possible?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey there! Just wondering if you have a subscription discount for charitable trusts? Thanks f...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I have a premium family account. A month or two ago I needed to change my credit card information and the only way I could figure out how to do it was to delete my account and sign back up with the new credit card. But I am still being charged on the...
PlanFreeCountryPhilippines My Question or IssueI'm trying to subscribe again to spotify via mobile (smart) but every time I try, it always says "Something went wrong" even if the number format is correct. I don't know if this is because I got a penal...
Subscribed for Premium 3months EUR6.99 and only showing 1month period
My Question or IssueSo I moved from Canada to India 8 months ago, I want to change my Spotify country to India but I just can't do it. It's not allowing me to switch the country to India from the edit profile option on the website (the drop-down list...
Atualizei a forma de pagamento e tentei retornar ao spotify Premium, mas todas as vezes deu erro. Logo depois chegou CINCO cobranças de uma vez no meu nubank e até agora a minha conta tá free