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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131134 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
63812 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
244211 Views
150 replies
13 likes
My spouse and I have two separate Spotify Premium accounts. We want to switch to the Spotify Duo subscription, but we both don't want to lose our current accounts. When switch will our current accounts still be active, but will be billed according to...
My spouse and I have two separate Spotify Premium accounts. We want to switch to the Spotify Duo subscription, but we both don't want to lose our current accounts. When switch will our current accoun...
Community Legend
241 Views
1 replies
0 likes
PlanFree/PremiumCountryUSADeviceiPhone 13Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was accidentally refunded and now I am trying to get my subscription back but it is not allowing me. It keeps saying that something...
Plan Free/Premium Country USA Device iPhone 13 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was accidentally refunded and now I am trying to g...
Spotify Star
206 Views
1 replies
0 likes
Plan Premium Country Viet Nam Device iPhone 12 Operating System Win10/Win11, iOS 16.5 My Question or Issue As the title says I usually use credit card to pay for Premium package on Spotify, but after switching to debit card to pay, the system charged...
Plan Premium Country Viet Nam Device iPhone 12 Operating System Win10/Win11, iOS 16.5 My Question or Issue As the title says I usually use credit card to pay for Premium pa...
Visitor
6670 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 14 Pro Max, Mac mini)Operating System(iOS 16.5.1)9 My Question or Issue i cannot subscribe to premium I got downgraded - and all I get is this useless error message?
Plan Free/Premium Country Device (iPhone 14 Pro Max, Mac mini) Operating System (iOS 16.5.1)9 My Question or Issue i cannot subscribe to premium I got downgraded - and...
Spotify Star
289 Views
1 replies
0 likes
PlanPremium 12 months via Gift CardCountryUnited KingdomDeviceSamsung Ultra S23 My Question or IssueI just paid my monthly sub and then got given a gift card which I redeemed. The receipt is showing, but I cannot see any confirmation of the term, whi...
Plan Premium 12 months via Gift Card Country United Kingdom Device Samsung Ultra S23 My Question or Issue I just paid my monthly sub and then got given a gift card which I redeemed. Th...
Spotify Star
575 Views
1 replies
0 likes
Hello, the payment for Premium Duo was deducted from my card just after 23 days,not after 30 as usual.
Hello, the payment for Premium Duo was deducted from my card just after 23 days,not after 30 as usual.
Moderator
349 Views
1 replies
0 likes
Здравствуйте, я использовал премиум подписку у вас и забыл отвязать кредитную карту, и у меня автоматический продлилась, я хочу сделать возврат средств подписку уже отменил пишет что я перейду на бесплатную подписку 27 числа этого месяца но уже 28, а...
Здравствуйте, я использовал премиум подписку у вас и забыл отвязать кредитную карту, и у меня автоматический продлилась, я хочу сделать возврат средств подписку уже отменил пишет что я перейду н...
Spotify Star
298 Views
1 replies
0 likes
I need to know how to find out which family member signed up for premium so I can get them to cancel. No one remembers signing up. The only info I can give is my card number, but I'm not going to do that via forum. What phone number can I call to tal...
I need to know how to find out which family member signed up for premium so I can get them to cancel. No one remembers signing up. The only info I can give is my card number, but I'm n...
Spotify Star
393 Views
1 replies
0 likes
Got an email offer for 2 free months of Premium, signed up on May 29 and just got an email that I would be charged on June 29. That is only 1 month. I would like to know why it didn't work or take and how to fix it.
Got an email offer for 2 free months of Premium, signed up on May 29 and just got an email that I would be charged on June 29. That is only 1 month. I would like to know why it didn't work or take an...
Casual Listener
371 Views
2 replies
0 likes
Is there a way to pay for my subscription for the whole year rather than monthly?
Is there a way to pay for my subscription for the whole year rather than monthly?
Spotify Star
289 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
1045 Views
1 replies
0 likes
ik heb voorheen spotify gratis gehad na 6 maanden ben ik ermee gestopt en spotify met reclame geluisterd nu wil ik weer opnieuw gaan betalen maar dit lukt niet omdat ik telkens weer 2 maanden gratis krijg en als ik dit accepteer dan krijg ik weer de ...
ik heb voorheen spotify gratis gehad na 6 maanden ben ik ermee gestopt en spotify met reclame geluisterd nu wil ik weer opnieuw gaan betalen maar dit lukt niet omdat ik telkens weer 2 maanden gratis ...
Moderator
304 Views
1 replies
0 likes
Plan Premium Country France Device Any... Operating System no impact My Question or Issue Hi there I've been premium for a while. Few months ago I quit for (-caught-) a Deezer familly account, following my wife's advice.But Deezer... bah it's simply ...
Plan Premium Country France Device Any... Operating System no impact My Question or Issue Hi there 🙂 I've been premium for a while. Few months ago I quit for (-caught-) a...
Not applicable
1194 Views
6 replies
0 likes
Hello—I’m still being charged but when I login it opens an old account also associated with my email. I got a new phone and CANNOT get access to my active Spotify account. It only logs into an old one. How do I find or cancel these accounts? Why isn’...
Hello—I’m still being charged but when I login it opens an old account also associated with my email. I got a new phone and CANNOT get access to my active Spotify account. It only logs into an old on...
Visitor
497 Views
3 replies
0 likes
PlanPremium miniCountryIndonesiaDeviceAndroidOperating SystemAndroid My Question or IssueI have claimed a premium mini reward but it still says that I have not claimed the reward, but when I press the claim command, what happens next is an error with...
Plan Premium mini Country Indonesia Device Android Operating System Android My Question or Issue I have claimed a premium mini reward but it still says that I have not claime...
Visitor
806 Views
2 replies
0 likes
PlanFreeCountryIndiaDeviceOnePlus 10 Pro INDIAOperating SystemAndroid 13 My Question or IssueSo, I got a fresh OnePlus 10 Pro, and I was offered the 6-month Spotify trial. I was excited to finally be able to use premium. I was even sure that I passed...
Plan Free Country India Device OnePlus 10 Pro INDIA Operating System Android 13 My Question or Issue So, I got a fresh OnePlus 10 Pro, and I was offered the 6-month Spotify trial. I ...
Moderator
3895 Views
7 replies
0 likes
PlanPremium CountryColombiaDeviceIphone 11Operating SystemiOS 16 My Question or IssueHello, i have tried to change the country of spotify from US to Colombia because im on vacation here for a couple months and i need to pay my subscription with the l...
Plan Premium Country Colombia Device Iphone 11 Operating System iOS 16 My Question or Issue Hello, i have tried to change the country of spotify from US to Colombia because im ...
Community Legend
725 Views
3 replies
0 likes
Buenas tardes quiero volver a pagar mi plan primium pero no me deja porque me dice q ya pace la prueba del mes gratis pero no tengo ninguna opción para pagar son tener el mes como puede hacer??
Buenas tardes quiero volver a pagar mi plan primium pero no me deja porque me dice q ya pace la prueba del mes gratis pero no tengo ninguna opción para pagar son tener el mes como puede...
Moderator
340 Views
1 replies
0 likes
PlanDe primera calidadpaisArgentinaDispositivoiPhone 7sistema operativoiOSMi pregunta o problemaEl día de hoy 23/06/2023 al intentar abonar mi suscripción con la tarjeta de debito se realizo 2 veces el cobro, necesito recuperar el dinero que se debit...
Plan De primera calidad pais Argentina Dispositivo iPhone 7 sistema operativo iOS Mi pregunta o problema El día de hoy 23/06/2023 al intentar abonar mi suscripción con la tarjeta de debito s...
Moderator
430 Views
3 replies
0 likes
PlanPremiumCountryIndiaDeviceSamsung galaxy J8 and a windows laptop.Operating SystemAndroid 10, windows 11 My Question or IssueIts been more a bit over three years since I have been using spotify premium and about 2 years with the monthly (previously...
Plan Premium Country India Device Samsung galaxy J8 and a windows laptop. Operating System Android 10, windows 11 My Question or Issue Its been more a bit over three years si...
Casual Listener
513 Views
1 replies
0 likes
