Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
PlanPremiumCountryFinland My Question or IssueI cant find the paysafe paying method, it only shows paypal and credit card.Tried different browsers and so on
CountryGermanyMy Question or IssueHi,some weeks ago I bought a premium family subscription for one year on the spotify page. The page showed the premium family subscription for the price of an annual premium subscription.Some weeks later I wanted to ...
I recently signed up for the GHM promo and was told to wait for an email letting me know my Google Home Mini was available. I received the email and linked my Google Account and it took me to the store. It told me the discount will be applied at chec...
PlanPremiumCountryUSADeviceSamsung Galaxy Note 8, PCOperating SystemAndroid Oreo, Windows 10) My Question or IssueI have spotify premium but any link I follow about redeeming the Google Home mini leads to an error or a page saying I am not eligible. ...
Student Subscription with Hulu and Showtime (4.99/mo)United States DeviceiPhone XR, Macbook Air My Question or IssueLast month I subscribed to the student premium deal with ad-supported Hulu. Until yesterday, Hulu was working fine but now I can't wat...
PlanFreeCountryUSDeviceSamsung Galaxy S10+Operating SystemAndroid Pie My Question or IssueI preordered my S10+ before launch and now I am coming around to getting the supposedly free Spotify Premium for 6 months promotion. I made an account, I see th...
Free/PremiumCanada I'm trying to sign up for student premium (they've approved my student status). I previously (years ago) used the 3 month free trial and then cancelled the subscription. I now want to sign up again, but when I try to sign up, it sa...
PlanPremium (changed to Premium Family)CountryUSA My Question or Issue Hello,At some point in the past month, my subscription was changed without my knowledge or permission. I used to have Premium (Individual) and successfully added the free Hulu sub...
PlanPremium StudentCountryUSA My Question or IssueI am suddenly being told that my Account has switched to Family Preium, although I am still verified as a student for student premium, and my Hulu and Showtime accounts are cancelled. Payment was take...
PlanIdivudal PremiumCountryUSDeviceDesktopOperating SystemWindows 10 My Question or Issuei have a 30$ gift card (3 months premium) and it says im not eligble for the goolge home mini, what am i supposed to do am i not eliglbe for it or what
Yeah, awesome!! It's great with that free Google Home Mini.... But why not clearly state the countries that are excluded from the promotion??? I feel cheated when the last step just tells me “sorry, not available in your country”!So what will us Dane...
This morning I redeemed my free Google Home Mini; however, I noticed that it was going to ship to the wrong address afterward. It wouldn't allow me to change the address, so I cancelled the order. Now, it wont let me re-redeem/order a new one because...
Hello, I was awarded with the Google Home Mini offer through the email that was sent to me. I was told to click the link "GET IT NOW" and then to connect my Google account to my Spotify account in order to receive the offer. After that was done, it s...
How can I know my what my subscription plan is and when will it expire?
Hello, About an hour or so ago I bought Spotify premium, But I was skeptical and thought it was gonna scam me by taking loads of money from my credit card and payment method, so I canceled. when I cancelled it said I still have until 23rd of January ...
PlanPremiumCountrySingaporeDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, i am based in singapore, and i really like the google mini, can you please make it ...
PlanFree/PremiumCountryIndiaDeviceMoto G4Operating SystemAndroid 7 My Question or IssueThe payment got deducted through UPI but my premium didn't get activated. Can anyone check what is the issue?
PlanPremium Country - US Device - PC Operating System(Windows 10,etc.) My Question or IssueNo promo code was sent for the Google Home mini I paid for Spotify twice now with two different emails and This email*snip*wasn't sent a promo code Please send...
Plan: FreeCountry: USA Device: Surface Pro Operating System: Windows 10 My Question or Issue: If I cancel my Spotify Premium before being charged, do I still get the free 3 months?
PlanSpotify Premium w/ Hulu My Question or IssueI was wondering could I get the Google Home Mini with the Spotify Premium w/ Hulu?