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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

148474 Views

69 replies

10 likes

Premium for Family
  • 148474 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

93963 Views

89 replies

4 likes

  • 93963 Views
  • 89 replies
  • 4 likes

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Visitor

Johnroycg

Visitor

291974 Views

161 replies

13 likes

  • 291974 Views
  • 161 replies
  • 13 likes

Superuser Contribution premium trial with honey wont work

i got an add for 3 months of spotify premium with honey, so i downloaded honey on my pc and it just took my to the home page. i looked everywhere for the place where i could activate my trial, but i cant find it anywhere. ive tried to activate it on ...

Visitor

i got an add for 3 months of spotify premium with honey, so i downloaded honey on my pc and it just took my to the home page. i looked everywhere for the place where i could activate my trial, but i ...

Yordan

Moderator

21974 Views

38 replies

2 likes

  • 21974 Views
  • 38 replies
  • 2 likes

Gift card

PlanFree/PremiumCountry Device(iPhone X)Operating System(iOS 10, Windows 10,etc.) My Question or IssueI got a €30 gift card I redeemed it on august 26, my subscription has now ended but it should normally go for another month right?

Visitor

  Plan Free/Premium Country   Device (iPhone X) Operating System (iOS 10, Windows 10,etc.)   My Question or Issue I got a €30 gift card I redeemed it on august 26, my subscr...

Maxim

Spotify Star

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount to Individual Premium

I reverified my student id for student discount and it worked since it was showing I was eligible till next year. But my auto pay deducted money according to premium Individual. If I link my UPI to student discount now, will i get refund for the addi...

Visitor

I reverified my student id for student discount and it worked since it was showing I was eligible till next year. But my auto pay deducted money according to premium Individual.  If I link my U...

Joan

Moderator

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hulu + Spotify Bundle stopped working

PlanStudent Premium Spotify + HuluCountryU.S.A DeviceMicrosoft Surface Windows 11 My Question or IssueI was able to watch the Hulu from my Spotify account since I got it, last time I used it was a couple weeks ago, using the "start watching" link fro...

Casual Listener

  Plan Student Premium Spotify + Hulu Country U.S.A   Device Microsoft Surface  Windows 11   My Question or Issue I was able to watch the Hulu from my Spotify account s...

Brity858

Newbie

953 Views

4 replies

0 likes

  • 953 Views
  • 4 replies
  • 0 likes

Premium to Premium Students

From Normal single Premium to Premium StudentsSwiss DeviceIphone 14 ProOperating SystemIOS My Question or Issue I have just confirmed my status as a student to get the discount. Now the screen didnt change the subscriptionplan. Do i have to do someth...

Visitor

    From Normal single Premium to Premium Students Swiss   Device Iphone 14 Pro Operating System IOS   My Question or Issue   I have just confirmed my status as a...

Maxim

Spotify Star

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Error when upgrading to Duo

Hello. I am currently on Premium Individual and I'd like to upgrade to Premium Duo, but when I click on the Select button for that plan from this page: https://www.spotify.com/us/account/subscription/change/ I get this error: ------------------------...

Regular

Hello. I am currently on Premium Individual and I'd like to upgrade to Premium Duo, but when I click on the Select button for that plan from this page:   https://www.spotify.com/us/account/sub...

DXZited1

Visitor

3099 Views

8 replies

0 likes

  • 3099 Views
  • 8 replies
  • 0 likes

Superuser Contribution Switching Plan under 3 mo free trial

PlanFree/PremiumCountryCanadaDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just started a 3 mo free trial and selected Duo. I should have selected Family because the other user of the plan will be my 12 year old...

Casual Listener

Plan Free/Premium Country Canada Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I just started a 3 mo free trial and selected Duo. I...

Joan

Moderator

921 Views

4 replies

0 likes

  • 921 Views
  • 4 replies
  • 0 likes

Payment method and country don't match

Hi, I have a Premium account, and I need to update my card details. Me, my internet connection, my Spotify account, my card issuer, and my billing address are all in the US. Spotify is telling me that my payment method and country don't match, but is...

Newbie

Hi,   I have a Premium account, and I need to update my card details.   Me, my internet connection, my Spotify account, my card issuer, and my billing address are all in the US.  ...

Maxim

Spotify Star

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Getting ads on Family plan

PlanFamily PlanCountryUSADeviceiPhone 12 pro max and MBPOperating SystemiOS 17.1.1, OSX 14.1.1 My Question or IssueI have been getting ads on my podcast episodes, yes I have logged out and back in I have changed my password as well. And no the podcas...

Visitor

  Plan Family Plan Country USA Device iPhone 12 pro max and MBP Operating System iOS 17.1.1, OSX 14.1.1   My Question or Issue I have been getting ads on my podcast episodes, yes...

Maxim

Spotify Star

1324 Views

1 replies

2 likes

  • 1324 Views
  • 1 replies
  • 2 likes

Premium Duo Subscription gone

PlanPremium DuoCountryGermany Device(OnePlus 10 Pro, OnePlus 9 Pro)Operating System(Android, Windows 10) My Question or Issue Beginning of October I was notified per mail that the price for the Premium Duo will increase as of 1st of January 2024 and ...

Casual Listener

Plan Premium Duo Country Germany  Device (OnePlus 10 Pro, OnePlus 9 Pro) Operating System (Android, Windows 10)   My Question or Issue   Beginning of October I was notified ...

mwagenbr

Casual Listener

2155 Views

7 replies

3 likes

  • 2155 Views
  • 7 replies
  • 3 likes

Hallo,seit einigen Jahren habe ich das Abo Spotify Premium Letzung Abbuchu

Hallo,seit einigen Jahren habe ich das Abo Spotify Premium Letzung Abbuchung war am 20.11.2023Nun erscheint aber Kontoeinstellungen Abo Spotfiy Free.Zwischen der Musik die auch auch nicht mehr offline läuft kommt immer Werbung.Dies kann es ja wohl ni...

Visitor

Hallo, seit einigen Jahren habe ich das Abo Spotify Premium Letzung Abbuchung war am 20.11.2023 Nun erscheint aber Kontoeinstellungen Abo Spotfiy Free.Zwischen der Musik die auch auch nicht mehr of...

MinervaMay

Newbie

493 Views

2 replies

0 likes

  • 493 Views
  • 2 replies
  • 0 likes

I can’t get my code for a gift card

PlanFree/PremiumCountry DeviceiPhone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI got a gift card for Spotify premium. So I was scratching on card so I could get the code, but now I am unable to get the code since I...

Newbie

  Plan Free/Premium Country   Device iPhone 11 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I got a gift card for Spotify premium. So...

Maxim

Spotify Star

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Can i get my money back if the auto-pay was active, but i didnt wanted to pay the subscription?

Hey. So, i literally just got notified that i got cash-out the Spotify subscription ( I'm form Colombia), although i didn't wanted to.So my question is:¿Can i get my money back? Ty for reading, and hope i get an answer soon.

Newbie

Hey.    So, i literally just got notified that i got cash-out the Spotify subscription ( I'm form Colombia), although i didn't wanted to. So my question is: ¿Can i get my money back?&nb...

Anyk17

Spotify Star

2017 Views

1 replies

0 likes

  • 2017 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why do I hear adverts with a premium membership?

Hi there,I've been paying a subscription for years and now I suddenly started hearing adverts on Spotify. Why? PlanPremiumCountryItaly

Casual Listener

Hi there, I've been paying a subscription for years and now I suddenly started hearing adverts on Spotify. Why?   Plan Premium Country Italy

hickory4

Casual Listener

2746 Views

4 replies

1 likes

advert
Premium
  • 2746 Views
  • 4 replies
  • 1 likes

Solved!! Downgrading to "free" - what happens with my library, playlists, etc?

Hi,I'm thinking to switch to Spotify Free - but don't want to loose all my playlists etc. I remember that in the past there was some sort of limitation on how many playlists you can have as a free user. Does this still exist? Are there any other part...

Music Fan

Hi, I'm thinking to switch to Spotify Free - but don't want to loose all my playlists etc. I remember that in the past there was some sort of limitation on how many playlists you can have as a free ...

user-removed

Not applicable

14831 Views

3 replies

2 likes

  • 14831 Views
  • 3 replies
  • 2 likes

Card still charged after cancelling yesterday

PlanFreeCountryU.SDeviceiPhone 12Operating SystemIOS 17 My Question or Issueyesterday (one day before my premium plan renewed) I cancelled my subscription, but my card was still charged today. Luckily my card company saw this as a fraudulent charge a...

Visitor

Plan Free Country U.S Device iPhone 12 Operating System IOS 17   My Question or Issue yesterday (one day before my premium plan renewed) I cancelled my subscription, but my card was st...

Maxim

Spotify Star

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Not able to activate premium

I got Activation code but not able to activate the code kindly help me

Visitor

I got Activation code but not able to activate the code kindly help me

Maxim

Spotify Star

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

odd $16 charge

Plan Premium Country United States Device Samsung S22 My Question or Issue I was checking my Chase bank statements and saw a charge from Spotify USA on november 16th for $16.47, which is odd because my automatic renewal for my individual plan is on t...

Newbie

Plan Premium Country United States Device Samsung S22   My Question or Issue I was checking my Chase bank statements and saw a charge from Spotify USA on november 16th for $16.47...

Maxim

Spotify Star

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

it doesnt allow me to change my country, what should i do?

I moved countries and want to change my payment method but it doesn't let me change my country

Visitor

I moved countries and want to change my payment method but it doesn't let me change my country

Maxim

Spotify Star

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution Abonnement prenium

Je n’arrive pas à résilier mon abonnement prenium d’essai.. ça va me débiter 13,95 alors que c’était possible de le résilier pendant l’essai.. je n’ai pas beaucoup de sous aidez moi s’il vous plaît..

Visitor

Je n’arrive pas à résilier mon abonnement prenium d’essai.. ça va me débiter 13,95 alors que c’était possible de le résilier pendant l’essai.. je n’ai pas beaucoup de sous aidez moi s’il vous plaît.....

Vasil

Moderator

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes