Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 82893 Views
- 50 replies
- 4 likes
- 82893 Views
- 50 replies
- 4 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 10260 Views
- 23 replies
- 2 likes
- 10260 Views
- 23 replies
- 2 likes
duo invite link is expired. Why will it not make a new one?
I pay for duo the invite linked I send my husband expired So I tried to get a new invite link and when I tap invite nothing happens??
- I pay for duo the invite linked I send my husband expired So I tried to get a new invite link and when I tap invite nothing happens??
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- Spotify Star
- 241 Views
- 1 replies
- 0 likes
- 241 Views
- 1 replies
- 0 likes
How do I add a gift card to my payment?
I have the 3 month premium plan right now. But I recently got a gift card for the plan. Is there any way I can add the gift card to my payment I already paid?
- I have the 3 month premium plan right now. But I recently got a gift card for the plan. Is there any way I can add the gift card to my payment I already paid?
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- Spotify Star
- 277 Views
- 1 replies
- 0 likes
- 277 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution How can I get back my playlists or liked songs when my Spotify Premium expired?
Hello, I have been subscribed to Spotify Premium, but my Premium membership expired months ago. I would like to access my old liked songs or playlists, but when I log into my account I keep seeing "Get Spotify Premium" advertisement. I cannot click a...
- Hello, I have been subscribed to Spotify Premium, but my Premium membership expired months ago. I would like to access my old liked songs or playlists, but when I log into my a...
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- Moderator
- 504 Views
- 3 replies
- 0 likes
- 504 Views
- 3 replies
- 0 likes
Ads in Podcasts
PlanPremiumCountryUSDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy are ads in podcasts allowed for Premium subscribers?
- Plan Premium Country US Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why are ads in podcasts allowed for Premium subscribers?
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- Not applicable
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
Superuser Contribution Didnt recieve my benifits for buying Spotify Premium
I payed the $49MXN to get spotify Universal Premium (or whatever) and they already Charged it to my credit card, but i still havent recieved my premium on my account, i didnt put it on any other account becouse i never sign out of the same one i use ...
- I payed the $49MXN to get spotify Universal Premium (or whatever) and they already Charged it to my credit card, but i still havent recieved my premium on my account, i didnt put it on any other acco...
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- Moderator
- 350 Views
- 5 replies
- 0 likes
- 350 Views
- 5 replies
- 0 likes
Student/Hulu Login Issues
PlanStudent Premium/Showtime/Hulu (ads)CountryUnited StatezDevice(iPhone 14 and Roku Streaming)Operating System My Question or IssueSo I recently just switched to a Roku device and I’ve been trying to log back into my Hulu account I get from my Stude...
- Plan Student Premium/Showtime/Hulu (ads) Country United Statez Device (iPhone 14 and Roku Streaming) Operating System My Question or Issue So I recently just switched to a Rok...
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- Spotify Star
- 361 Views
- 1 replies
- 0 likes
- 361 Views
- 1 replies
- 0 likes
cobrança indevida de 7 reais
atualizei meu plano para o duo e além do valor mensal recebi uma cobrança de 7 reais
- atualizei meu plano para o duo e além do valor mensal recebi uma cobrança de 7 reais
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- Spotify Star
- 1425 Views
- 1 replies
- 0 likes
- 1425 Views
- 1 replies
- 0 likes
Recebi um convite do meu filho para a conta "Duo", mas não consigo ativar.
Recebi um convite do meu filho para a conta "Duo", mas não consigo ativar. Aparece a mensagem "Os endereços não coincidem".Já verifiquei e os dois endereços estão corretos.Como resolvo isso urgente?
- Recebi um convite do meu filho para a conta "Duo", mas não consigo ativar. Aparece a mensagem "Os endereços não coincidem". Já verifiquei e os dois endereços estão corretos. Como resolvo isso urgen...
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- Spotify Star
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Pedí un reembolso pero mi dinero aún no me lo han devuelto.
Pedí un reembolso, me quitaron premium pero no me han devuelto mi dinero
- Pedí un reembolso, me quitaron premium pero no me han devuelto mi dinero
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- Spotify Star
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Solved!! How many gift card can i redeem at the same time? Does the gift card add up
I have 2 gift card codes of one month each. I activated today the 1 month gift card code. My question is: what happened if i active the other 1 month gift card today? I lose this first month or it gives me a second month of premium spotify?
- I have 2 gift card codes of one month each. I activated today the 1 month gift card code. My question is: what happened if i active the other 1 month gift card today? I lose this first month or it gi...
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- Spotify Star
- 1546 Views
- 1 replies
- 0 likes
- 1546 Views
- 1 replies
- 0 likes
It says I'm not eligle for this plan, when I try to subscribe to premium
I click on get started on premium plan and I'm given the message :Sorry, you are not eligible for that plan. Here are some others ways to get premium. I'm trying to get the individual premium plan and it won't let me.
- I click on get started on premium plan and I'm given the message :Sorry, you are not eligible for that plan. Here are some others ways to get premium. I'm trying to get the individual premium plan an...
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- Spotify Star
- 361 Views
- 3 replies
- 0 likes
- 361 Views
- 3 replies
- 0 likes
I want to go premium and I enter my card details but transaction fails.
The transaction always fails and then I am being charged for international processing fee for card validation.
- The transaction always fails and then I am being charged for international processing fee for card validation.
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- Spotify Star
- 302 Views
- 1 replies
- 0 likes
- 302 Views
- 1 replies
- 0 likes
I bought a Premium Family but after changing my wifi password, all premium features are gone
PlanPremium FamilyCountryPhilippinesDeviceSamsung Galaxy A01, HP LaptopOperating SystemAndroid, Windows 10 My Question or IssueI bought a Premium Family last January 7, I still have the receipt, however after we changed our wifi password today, Janua...
- Plan Premium Family Country Philippines Device Samsung Galaxy A01, HP Laptop Operating System Android, Windows 10 My Question or Issue I bought a Premium Family last January 7, I sti...
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- Spotify Star
- 276 Views
- 5 replies
- 0 likes
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Premium family
- 276 Views
- 5 replies
- 0 likes
Superuser Contribution Spotify premium
I have the two mounts free trial and it was supposed to end in December and is still going. Spotify is telling me that it can’t process my card and I can’t pay for it but I am still getting premium.PlanFree/Premium
- I have the two mounts free trial and it was supposed to end in December and is still going. Spotify is telling me that it can’t process my card and I can’t pay for it but I am still getting premium. ...
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- Spotify Legend
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes
Superuser Contribution Moved and cannot change country/ resubscribe
PlanPremium Student/ IndividualCountryMoved from UAE to UK DeviceSamsung Galaxy S21, PCOperating SystemAndroid, Windows 11 My Question or IssueI moved country and supposedly you an chnage it by adding a local payment method, however I tried with both...
- Plan Premium Student/ Individual Country Moved from UAE to UK Device Samsung Galaxy S21, PC Operating System Android, Windows 11 My Question or Issue I moved ...
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- Moderator
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
Premium duo zu premium family
Wenn ich mein Premium duo Abo zu Premium Family wechsel, verliert dann mein Partner all seine Playlists? Oder werden diese gespeichert?
- Wenn ich mein Premium duo Abo zu Premium Family wechsel, verliert dann mein Partner all seine Playlists? Oder werden diese gespeichert?
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- Casual Listener
- 260 Views
- 2 replies
- 0 likes
- 260 Views
- 2 replies
- 0 likes
Superuser Contribution Paid twice for premium monthly membership,however plan not upgraded
Plan Free/Premium Country India Device Xiaomi 11t pro Operating System Android My Question or Issue I paid to Spotify twice with payment of Rs 129 + Rs129 few minutes back for my account for premium monthly membership plan.However membership is sti...
- Plan Free/Premium Country India Device Xiaomi 11t pro Operating System Android My Question or Issue I paid to Spotify twice with payment of Rs 129 +...
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- Moderator
- 380 Views
- 6 replies
- 1 likes
- 380 Views
- 6 replies
- 1 likes
Solved!!Superuser Contribution Forgot to cancel my premium subscription, need a refund
I forgot to cancel my premium subscription before it billed me for the next month. It just charged me today for the next month, is there a way to get a refund for this bill and cancel my subscription? I'm poor and a spotify premium subscription is no...
- I forgot to cancel my premium subscription before it billed me for the next month. It just charged me today for the next month, is there a way to get a refund for this bill and cancel my subscription...
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- Moderator
- 12948 Views
- 3 replies
- 0 likes
- 12948 Views
- 3 replies
- 0 likes
Paid but is not working
I completed the 7 days challenge spotify had. I claimed reward but even after i paid, it did not start. I paid 3 times, it is still now working. I checked my account detail. it was using the right account. After i paid, i got "Error" in spotify app. ...
- I completed the 7 days challenge spotify had. I claimed reward but even after i paid, it did not start. I paid 3 times, it is still now working. I checked my account detail. it was using the right ac...
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- Spotify Star
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
Superuser Contribution Premium duo in Quebec
PlanFree/PremiumCountryCanada (Québec) My Question or IssueI am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Québec, so I believe the issue is that we cannot get an offer with a free month in it,...
- Plan Free/Premium Country Canada (Québec) My Question or Issue I am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Qu...
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- Visitor
- 11258 Views
- 17 replies
- 1 likes
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DuoPremiumQuebec
- 11258 Views
- 17 replies
- 1 likes