Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 83417 Views
- 50 replies
- 4 likes
- 83417 Views
- 50 replies
- 4 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 10283 Views
- 23 replies
- 2 likes
- 10283 Views
- 23 replies
- 2 likes
Superuser Contribution Spotify premium
I have the two mounts free trial and it was supposed to end in December and is still going. Spotify is telling me that it can’t process my card and I can’t pay for it but I am still getting premium.PlanFree/Premium
- I have the two mounts free trial and it was supposed to end in December and is still going. Spotify is telling me that it can’t process my card and I can’t pay for it but I am still getting premium. ...
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- Spotify Legend
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes
Superuser Contribution Moved and cannot change country/ resubscribe
PlanPremium Student/ IndividualCountryMoved from UAE to UK DeviceSamsung Galaxy S21, PCOperating SystemAndroid, Windows 11 My Question or IssueI moved country and supposedly you an chnage it by adding a local payment method, however I tried with both...
- Plan Premium Student/ Individual Country Moved from UAE to UK Device Samsung Galaxy S21, PC Operating System Android, Windows 11 My Question or Issue I moved ...
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- Moderator
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
Premium duo zu premium family
Wenn ich mein Premium duo Abo zu Premium Family wechsel, verliert dann mein Partner all seine Playlists? Oder werden diese gespeichert?
- Wenn ich mein Premium duo Abo zu Premium Family wechsel, verliert dann mein Partner all seine Playlists? Oder werden diese gespeichert?
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- Casual Listener
- 260 Views
- 2 replies
- 0 likes
- 260 Views
- 2 replies
- 0 likes
Superuser Contribution Paid twice for premium monthly membership,however plan not upgraded
Plan Free/Premium Country India Device Xiaomi 11t pro Operating System Android My Question or Issue I paid to Spotify twice with payment of Rs 129 + Rs129 few minutes back for my account for premium monthly membership plan.However membership is sti...
- Plan Free/Premium Country India Device Xiaomi 11t pro Operating System Android My Question or Issue I paid to Spotify twice with payment of Rs 129 +...
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- Moderator
- 380 Views
- 6 replies
- 1 likes
- 380 Views
- 6 replies
- 1 likes
Solved!!Superuser Contribution Forgot to cancel my premium subscription, need a refund
I forgot to cancel my premium subscription before it billed me for the next month. It just charged me today for the next month, is there a way to get a refund for this bill and cancel my subscription? I'm poor and a spotify premium subscription is no...
- I forgot to cancel my premium subscription before it billed me for the next month. It just charged me today for the next month, is there a way to get a refund for this bill and cancel my subscription...
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- Moderator
- 12958 Views
- 3 replies
- 0 likes
- 12958 Views
- 3 replies
- 0 likes
Paid but is not working
I completed the 7 days challenge spotify had. I claimed reward but even after i paid, it did not start. I paid 3 times, it is still now working. I checked my account detail. it was using the right account. After i paid, i got "Error" in spotify app. ...
- I completed the 7 days challenge spotify had. I claimed reward but even after i paid, it did not start. I paid 3 times, it is still now working. I checked my account detail. it was using the right ac...
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- Spotify Star
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
Superuser Contribution Premium duo in Quebec
PlanFree/PremiumCountryCanada (Québec) My Question or IssueI am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Québec, so I believe the issue is that we cannot get an offer with a free month in it,...
- Plan Free/Premium Country Canada (Québec) My Question or Issue I am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Qu...
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- Visitor
- 11260 Views
- 17 replies
- 1 likes
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DuoPremiumQuebec
- 11260 Views
- 17 replies
- 1 likes
Spotify Subscription
Plan: freeCountry: Canada My Question or IssueHello, I’m trying to subscribe to Spotify premium individual and the website won’t let me. I thought it might be because I’m signing into the same account on my iPad, so I tried signing up to Spotify duo,...
- Plan: free Country: Canada My Question or Issue Hello, I’m trying to subscribe to Spotify premium individual and the website won’t let me. I thought it might be beca...
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- Spotify Star
- 208 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
Money deducted from bank but premium access wasn't given
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Solved!! Can 2 users on Duo share the same stream?
PlanDuoCountry UK DeviceMac desktop, iPads & IPhones, Sonos systemOperating SystemIOS 11.7 My Question or IssueThe title says it all really; can my partner and I listen to playlists or services that I previously created? Or must they create their own...
- Plan Duo Country UK Device Mac desktop, iPads & IPhones, Sonos system Operating System IOS 11.7 My Question or Issue The title says it all really; can my partner and I lis...
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- Spotify Star
- 1045 Views
- 7 replies
- 0 likes
- 1045 Views
- 7 replies
- 0 likes
Not eligible for 4 months subscription
Spotify emailed me saying there's a promo of 4 months for the price of one but when I subscribed to premium it says that I'm not eligible and that my subscription is just for a month.
- Spotify emailed me saying there's a promo of 4 months for the price of one but when I subscribed to premium it says that I'm not eligible and that my subscription is just for a month.
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- Spotify Star
- 170 Views
- 1 replies
- 0 likes
- 170 Views
- 1 replies
- 0 likes
Gift Card in ARGENTINA
Hi, I cannot find any way to get a gift card to give as a present in Argentina.is there any official retailer here?can I become one (generating and selling PIN codes) Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, A...
- Hi, I cannot find any way to get a gift card to give as a present in Argentina. is there any official retailer here? can I become one (generating and selling PIN codes) Device (iPh...
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- Spotify Star
- 2967 Views
- 1 replies
- 0 likes
- 2967 Views
- 1 replies
- 0 likes
I am having issues using Spotify gift cards
It gives me an error message when putting in my gift card code and will not apply it to my account
- It gives me an error message when putting in my gift card code and will not apply it to my account
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- Spotify Star
- 251 Views
- 3 replies
- 0 likes
- 251 Views
- 3 replies
- 0 likes
Superuser Contribution Why i c'ant have spotify prenium. (I never had prenium before)
This month I saw that spotify had a 3 month free spotify prenium offer, so I wanted to get spotify prenium. But every time I click on 'get 3 months of spotify prenium free', it says 'Sorry, you are not eligible for that plan, Here are some other ways...
- This month I saw that spotify had a 3 month free spotify prenium offer, so I wanted to get spotify prenium. But every time I click on 'get 3 months of spotify prenium free', it says 'Sorry, you are n...
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- Moderator
- 341 Views
- 7 replies
- 0 likes
- 341 Views
- 7 replies
- 0 likes
Payment done rupees 25 but not got activated for one week plan
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 137 Views
- 1 replies
- 1 likes
- 137 Views
- 1 replies
- 1 likes
Random charge
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have had a £3.99 charge from spotify come off my bank account which is an account I don't u...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
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- Spotify Star
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
Solved!! Charged twice by Spotify and Google Play
I subscribed to DUO and as the free trial ended I was charged twice. By Spotify and by Google Play. Same date, same amount. They are not in pending
- I subscribed to DUO and as the free trial ended I was charged twice. By Spotify and by Google Play. Same date, same amount. They are not in pending
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- Spotify Star
- 697 Views
- 6 replies
- 0 likes
- 697 Views
- 6 replies
- 0 likes
Solved!!Superuser Contribution Cancelling 3 month Premium early
I'm just curious, If I cancel a 3 month trial for 99c early, like one month early, will it end on the day I cancelled it or will it end when the 3 months is over. Because whenever I press cancel subscrpition is says it will switch to free mode.
- I'm just curious, If I cancel a 3 month trial for 99c early, like one month early, will it end on the day I cancelled it or will it end when the 3 months is over. Because whenever I press cancel subs...
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- Moderator
- 25422 Views
- 8 replies
- 0 likes
- 25422 Views
- 8 replies
- 0 likes
Can you cancel a three month premium subscription after one month and later continue?
My Question or IssueSo can you use the three months premium for the Samsung account for one month and then cancel the subscription and then later continue it and use the two months that are left?Because I don´t need offline music for another 3 months...
- My Question or Issue So can you use the three months premium for the Samsung account for one month and then cancel the subscription and then later continue it and use the two months that are left? ...
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- Roadie
- 269 Views
- 3 replies
- 0 likes
- 269 Views
- 3 replies
- 0 likes
CREDIT CARD HAS MONEY ON IT, BUT SPOTIFY KEEPS DECLINING
I'VE TRIED MULTIPLE TIMES TO CHANGE MY CREDIT CARD. THE NEW CARD WON'T GO THROUGH. IT'S ACCEPTED ON MULTIPLE OTHER SITES WHERE I HAVE RECURRING SOFTWARE SUBSCRIPTIONS INCLUDING CANVA AND OTHERS, BUT SPOTIFY DOESN'T ACCEPT THIS CARD. YES, I DID CHECK ...
- I'VE TRIED MULTIPLE TIMES TO CHANGE MY CREDIT CARD. THE NEW CARD WON'T GO THROUGH. IT'S ACCEPTED ON MULTIPLE OTHER SITES WHERE I HAVE RECURRING SOFTWARE SUBSCRIPTIONS INCL...
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- Roadie
- 1737 Views
- 2 replies
- 0 likes
- 1737 Views
- 2 replies
- 0 likes