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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5847 Views
  • 23 replies
  • 2 likes
  • 5847 Views
  • 23 replies
  • 2 likes

3 Months Free trial but only first month is free

PlanPremiumCountryGermany DeviceGoogle Pixel 4aOperating SystemAndroid 12 My Question or IssueToday I bought the 3 month free trial on my account that never had premium I bought it and there was a charge of 0€ but then there stands that I need to pay...

  • Newbie
  • Plan Premium Country Germany  Device Google Pixel 4a Operating System Android 12   My Question or Issue Today I bought the 3 month free trial on my account that never had premium ...
  • 182 Views
  • 0 replies
  • 0 likes
  • 182 Views
  • 0 replies
  • 0 likes

Superuser Contribution Hulu plan

Is there a way to get ad free Hulu along with my Spotify premium? Or do I have to cancel my subscription and get ad free Hulu and Hulu and go to my regular premium on Spotify?

  • Visitor
  • Is there a way to get ad free Hulu along with my Spotify premium? Or do I have to cancel my subscription and get ad free Hulu and Hulu and go to my regular premium on Spotify?
  • Lyubka
  • Moderator
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium not working

PlanPremiumCountryPoland Operating SystemArch Linux, Oxygen OS 11 My Question or IssueThree days ago I launched spotify premium free month, but it doesn't work everywhere. Even when I enter my account settings, it says that I have a free account, but...

  • Casual Listener
  • Plan Premium Country Poland   Operating System Arch Linux, Oxygen OS 11   My Question or Issue Three days ago I launched spotify premium free month, but it doesn't work everywhere....
  • Dian
  • Spotify Legend
  • 253 Views
  • 3 replies
  • 0 likes
  • 253 Views
  • 3 replies
  • 0 likes

Can we use Indian annual subscription plan for long time in USA

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’m actually from USA, as part of vacation I came to India for 1 month. After looking into India’s...

  • Newbie
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I’m actually...
  • Maxim
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Spotify premium and hulu not linking.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 148 Views
  • 0 replies
  • 0 likes
  • 148 Views
  • 0 replies
  • 0 likes

Superuser Contribution Hulu subscription not activated with Student Premium

PlanStudent PremiumCountryUSADeviceiPhone 13 Operating SystemiOS 15.6 My Hulu subscription seems to have deactivated and I can’t log back into it. I’m on the Spotify Student Premium subscription.My Question or Issue

  • Visitor
  • Plan Student Premium Country USA Device iPhone 13  Operating System iOS 15.6   My Hulu subscription seems to have deactivated and I can’t log back into it. I’m on the Spotify Stud...
  • Eni
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Trouble with updating payment info

I ordered a new debit card because I lost my previous one and I’m trying to update my payment information but Spotify isn’t allowing me it keeps telling me try again or try another payment method when nothing is wrong with the card I’ve checked with ...

  • Visitor
  • I ordered a new debit card because I lost my previous one and I’m trying to update my payment information but Spotify isn’t allowing me it keeps telling me try again or try another payment method whe...
  • Jose_M
  • Spotify Star
  • 458 Views
  • 1 replies
  • 0 likes
  • 458 Views
  • 1 replies
  • 0 likes

بخصوص الاشتراك المجاني

حاليا انا علي العرض ال٣ شهور مجاني علي سبوتي فاي وانا نظام خطي اورنج بريميير موفر اشتراك بريميير علي سبوتي فاي ازاي اقدر الغي الاشتراك ده وادخل علي اشتراك اورانج

  • Visitor
  • حاليا انا علي العرض ال٣ شهور مجاني علي سبوتي فاي وانا نظام خطي اورنج بريميير موفر اشتراك بريميير علي سبوتي فاي ازاي اقدر الغي الاشتراك ده وادخل علي اشتراك اورانج
  • Jose_M
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Accounts

I have being paying for Spotify twice. it comes on my o2 bill and subscription with Spotify itself. I actually only subscribed my on Spotify on the App Store. Can you please help

  • Newbie
  • I have being paying for Spotify twice.  it comes on my o2 bill and subscription with Spotify itself. I actually only subscribed my on Spotify on the App Store. Can you please help
  • Jose_M
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

No more 3 month for free

Plan: FreeCountry: Czech RepublicI've been listening ads about 3 free months for free and when I finally decided to try Premium, it looks like it isn't offered anymore. Will be it be returned some day? I have my account for a year, but I haven't had ...

  • Regular
  • Plan: Free Country: Czech Republic I've been listening ads about 3 free months for free and when I finally decided to try Premium, it looks like it isn't offered anymore. Will be it b...
  • Fionaaya
  • Regular
  • 459 Views
  • 3 replies
  • 0 likes
  • 459 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Charged $18.99 even though I have a FREE account

PlanFree CountryAustralia DeviceiPhone 10 Operating SystemiOS 10 My Question or IssueI have been charged $18.99 on my credit card for presumably a family account.a) I do not have a family and am in no need of a family account,b) My plan says FREE sub...

  • Newbie
  • Plan Free   Country Australia   Device iPhone 10   Operating System iOS 10   My Question or Issue I have been charged $18.99 on my credit card for presumably a family...
  • Yordan
  • Moderator
  • 875 Views
  • 1 replies
  • 0 likes
  • 875 Views
  • 1 replies
  • 0 likes

I can’t change my country settings

I’m trying to get my brother my premium account. I had an address from another country. I already changed my payment method, and change my address but in my profile I can’t change the country. And he can’t access premium PlanPremiumCountryUS

  • Visitor
  • I’m trying to get my brother my premium account. I had an address from another country. I already changed my payment method, and change my address but in my profile I can’t change the country. And he...
  • Maxim
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Student Premium questions

For student premium, does being enrolled within summer courses at a community college count as a student? (Community College is verified too when applying for student premium). When transferring to another University, how would that process work for ...

  • Casual Listener
  •   For student premium, does being enrolled within summer courses at a community college count as a student? (Community College is verified too when applying for student premium).   When ...
  • Yordan
  • Moderator
  • 442 Views
  • 3 replies
  • 0 likes
  • 442 Views
  • 3 replies
  • 0 likes

Solved!! My billing doesn't match the advertised price

Plan: Family PremiumCountry: Finland Hello, hello!I'm being billed 18,99€ per month, ever since prices went up from 16,99€ about a year ago. Therefore I assume that the pricing of my subscription is dynamic. Yet, the current Family Premium subscripti...

  • Casual Listener
  • Plan: Family Premium Country: Finland   Hello, hello! I'm being billed 18,99€ per month, ever since prices went up from 16,99€ about a year ago. Therefore I assume that the pricing of my sub...
  • 99Keys
  • Casual Listener
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't get premium

None of the below information is required. However, the more you provide the easier it will be for us to try and helpPlanFree CountryCanada DeviceSamsung A20 Operating SystemAndroid Hello, I've been trying to get Spotify premium but it keeps saying I...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help Plan Free   Country Canada   Device Samsung A20   Operat...
  • Alex
  • Spotify Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Buying Premium for someone else online, while being on Premium

Hello there anyone in the know! I would like to buy Premium for a cousin, would like to do it online and not in a store buying a gift card. I have a Premium Account myself, cannot do it from there as it seems.Thanks!PlanPremiumCountryHungary

  • Visitor
  • Hello there anyone in the know! I would like to buy Premium for a cousin, would like to do it online and not in a store buying a gift card. I have a Premium Account myself, cannot do it from there as...
  • Maxim
  • Spotify Star
  • 489 Views
  • 1 replies
  • 0 likes
  • 489 Views
  • 1 replies
  • 0 likes

Solved!! Can’t use free account

PlanFreeCountrySouth KoreaDeviceiPhone 11Operating SystemiOS 15.6 My Question or IssueWhy can’t i use spotify without spotify premium?As long as i can remember you could use spotify with a free account but you had some restrictions, but now if i don’...

  • Visitor
  • Plan Free Country South Korea Device iPhone 11 Operating System iOS 15.6   My Question or Issue Why can’t i use spotify without spotify premium? As long as i can remember you could us...
  • Maxim
  • Spotify Star
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Falha no pagamento com um cartão que funciona

Meu cartão de débito sempre funcionou para pagar minha assinatura, tanto que tenho vários recibos de pagamento do spotify com o cartão. Cancelei o premium por apenas 3 meses e quando voltei a usar o meu cartão não funciona. Ele está com saldo e funci...

  • Visitor
  • Meu cartão de débito sempre funcionou para pagar minha assinatura, tanto que tenho vários recibos de pagamento do spotify com o cartão. Cancelei o premium por apenas 3 meses e quando voltei a usar o ...
  • Dian
  • Spotify Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Changing country to Malaysia with mobile payment option

When trying to change my payment method to one in Malaysia, mobile option (only CC) does not appear. What can I do to change my original account to Malaysia as I've recently moved here but without a card at the moment.

  • Casual Listener
  • When trying to change my payment method to one in Malaysia, mobile option (only CC) does not appear. What can I do to change my original account to Malaysia as I've recently moved here but without a ...
  • Maxim
  • Spotify Star
  • 215 Views
  • 3 replies
  • 0 likes
  • 215 Views
  • 3 replies
  • 0 likes

Superuser Contribution Smart subscription "Oops, something went wrong. Please try again or contact our support team"

I tried to subscribe with load from Smart but always send "Oops! Something went wrong. Please try again or contact our support team." error they let me pay a subscription. I've tried the solution where you reply GETPIN and STOPPIN 1 to 8823 it worked...

  • Newbie
  • I tried to subscribe with load from Smart but always send "Oops! Something went wrong. Please try again or contact our support team." error they let me pay a subscription. I've tried the solutio...
  • Alex
  • Spotify Legend
  • 3272 Views
  • 1 replies
  • 0 likes
  • 3272 Views
  • 1 replies
  • 0 likes