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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6110 Views
  • 23 replies
  • 2 likes
  • 6110 Views
  • 23 replies
  • 2 likes

I chose to pay for a student subscription, but it was charged as a premium duo. How to return funds?

PlanStudent/PremiumCountryUkraine DeviceRedmi Note 8 ProOperating SystemAndroidMy Question or IssueI chose to pay for a student subscription, but it was charged as a premium duo. How do I cancel my subscription and get a refund?

  • Newbie
  • Plan Student/Premium Country Ukraine  Device Redmi Note 8 Pro Operating System Android My Question or Issue I chose to pay for a student subscription, but it was charged as a premium du...
  • ToolboxT
  • Roadie
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Solved!! Cancel free subscription

Please help me on canceling my free subscription account I tried on my app but couldn't. PlanPremium CountrySouth Africa MobileSamsung A12Operating SystemAndroid My Question or IssueHow do I cancel free subscription before trial ends.

  • Newbie
  • Please help me on canceling my free subscription account I tried on my app but couldn't.  Plan Premium  Country South Africa  Mobile Samsung A12 Operating System Android  ...
  • AdamDam
  • Spotify Star
  • 290 Views
  • 2 replies
  • 0 likes
  • 290 Views
  • 2 replies
  • 0 likes

Are there premium only songs?

I think there are some songs on premium but not on free, such as Logic's Young Sinatra: Undeniable mixtape only being on my premium account but not on free.

  • Casual Listener
  • I think there are some songs on premium but not on free, such as Logic's Young Sinatra: Undeniable mixtape only being on my premium account but not on free.
  • Sokhok168
  • Newbie
  • 6534 Views
  • 7 replies
  • 0 likes
  • 6534 Views
  • 7 replies
  • 0 likes

Superuser Contribution Annual Subscription

I have had for the past 2 years an annual subscription and would like to have it again this year, but the subscription expired today and I do not see an option to do an annual subscription. please send me a link to the annual subscription; I believe ...

  • Casual Listener
  • I have had for the past 2 years an annual subscription and would like to have it again this year, but the subscription expired today and I do not see an option to do an annual subscription. please se...
  • vaajy
  • Roadie
  • 3631 Views
  • 9 replies
  • 1 likes
  • Annual subscription
  • 3631 Views
  • 9 replies
  • 1 likes

Superuser Contribution I can't get a free 3 months premium subscription.

PlanFree/PremiumCountry - Brazil Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe 3 months trial appear on my premium home page, though when I click it, I get red...

  • Regular
  •   Plan Free/Premium Country - Brazil   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question...
  • Lukoreon
  • Regular
  • 724 Views
  • 7 replies
  • 0 likes
  • Subscription
  • 724 Views
  • 7 replies
  • 0 likes

Changing subscriptions

Me and my friend have been sharing a single Premium account for some time now. We’ve been thinking of switching to a Double subscription since it’s uncomfortable to turn off wifi if we both want to listen at the same time. Will we both keep our Liked...

  • Visitor
  • Me and my friend have been sharing a single Premium account for some time now. We’ve been thinking of switching to a Double subscription since it’s uncomfortable to turn off wifi if we both want to l...
  • Ximzend
  • Roadie
  • 256 Views
  • 2 replies
  • 0 likes
  • 256 Views
  • 2 replies
  • 0 likes

3 Months Free trial but only first month is free

PlanPremiumCountryGermany DeviceGoogle Pixel 4aOperating SystemAndroid 12 My Question or IssueToday I bought the 3 month free trial on my account that never had premium I bought it and there was a charge of 0€ but then there stands that I need to pay...

  • Newbie
  • Plan Premium Country Germany  Device Google Pixel 4a Operating System Android 12   My Question or Issue Today I bought the 3 month free trial on my account that never had premium ...
  • 182 Views
  • 0 replies
  • 0 likes
  • 182 Views
  • 0 replies
  • 0 likes

Superuser Contribution Hulu plan

Is there a way to get ad free Hulu along with my Spotify premium? Or do I have to cancel my subscription and get ad free Hulu and Hulu and go to my regular premium on Spotify?

  • Visitor
  • Is there a way to get ad free Hulu along with my Spotify premium? Or do I have to cancel my subscription and get ad free Hulu and Hulu and go to my regular premium on Spotify?
  • Lyubka
  • Moderator
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium not working

PlanPremiumCountryPoland Operating SystemArch Linux, Oxygen OS 11 My Question or IssueThree days ago I launched spotify premium free month, but it doesn't work everywhere. Even when I enter my account settings, it says that I have a free account, but...

  • Casual Listener
  • Plan Premium Country Poland   Operating System Arch Linux, Oxygen OS 11   My Question or Issue Three days ago I launched spotify premium free month, but it doesn't work everywhere....
  • Dian
  • Spotify Legend
  • 254 Views
  • 3 replies
  • 0 likes
  • 254 Views
  • 3 replies
  • 0 likes

Can we use Indian annual subscription plan for long time in USA

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’m actually from USA, as part of vacation I came to India for 1 month. After looking into India’s...

  • Newbie
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I’m actually...
  • Maxim
  • Spotify Star
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Spotify premium and hulu not linking.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 148 Views
  • 0 replies
  • 0 likes
  • 148 Views
  • 0 replies
  • 0 likes

Superuser Contribution Hulu subscription not activated with Student Premium

PlanStudent PremiumCountryUSADeviceiPhone 13 Operating SystemiOS 15.6 My Hulu subscription seems to have deactivated and I can’t log back into it. I’m on the Spotify Student Premium subscription.My Question or Issue

  • Visitor
  • Plan Student Premium Country USA Device iPhone 13  Operating System iOS 15.6   My Hulu subscription seems to have deactivated and I can’t log back into it. I’m on the Spotify Stud...
  • Eni
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Trouble with updating payment info

I ordered a new debit card because I lost my previous one and I’m trying to update my payment information but Spotify isn’t allowing me it keeps telling me try again or try another payment method when nothing is wrong with the card I’ve checked with ...

  • Visitor
  • I ordered a new debit card because I lost my previous one and I’m trying to update my payment information but Spotify isn’t allowing me it keeps telling me try again or try another payment method whe...
  • Jose_M
  • Spotify Star
  • 459 Views
  • 1 replies
  • 0 likes
  • 459 Views
  • 1 replies
  • 0 likes

بخصوص الاشتراك المجاني

حاليا انا علي العرض ال٣ شهور مجاني علي سبوتي فاي وانا نظام خطي اورنج بريميير موفر اشتراك بريميير علي سبوتي فاي ازاي اقدر الغي الاشتراك ده وادخل علي اشتراك اورانج

  • Visitor
  • حاليا انا علي العرض ال٣ شهور مجاني علي سبوتي فاي وانا نظام خطي اورنج بريميير موفر اشتراك بريميير علي سبوتي فاي ازاي اقدر الغي الاشتراك ده وادخل علي اشتراك اورانج
  • Jose_M
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Accounts

I have being paying for Spotify twice. it comes on my o2 bill and subscription with Spotify itself. I actually only subscribed my on Spotify on the App Store. Can you please help

  • Newbie
  • I have being paying for Spotify twice.  it comes on my o2 bill and subscription with Spotify itself. I actually only subscribed my on Spotify on the App Store. Can you please help
  • Jose_M
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

No more 3 month for free

Plan: FreeCountry: Czech RepublicI've been listening ads about 3 free months for free and when I finally decided to try Premium, it looks like it isn't offered anymore. Will be it be returned some day? I have my account for a year, but I haven't had ...

  • Regular
  • Plan: Free Country: Czech Republic I've been listening ads about 3 free months for free and when I finally decided to try Premium, it looks like it isn't offered anymore. Will be it b...
  • Fionaaya
  • Regular
  • 461 Views
  • 3 replies
  • 0 likes
  • 461 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Charged $18.99 even though I have a FREE account

PlanFree CountryAustralia DeviceiPhone 10 Operating SystemiOS 10 My Question or IssueI have been charged $18.99 on my credit card for presumably a family account.a) I do not have a family and am in no need of a family account,b) My plan says FREE sub...

  • Newbie
  • Plan Free   Country Australia   Device iPhone 10   Operating System iOS 10   My Question or Issue I have been charged $18.99 on my credit card for presumably a family...
  • Yordan
  • Moderator
  • 887 Views
  • 1 replies
  • 0 likes
  • 887 Views
  • 1 replies
  • 0 likes

I can’t change my country settings

I’m trying to get my brother my premium account. I had an address from another country. I already changed my payment method, and change my address but in my profile I can’t change the country. And he can’t access premium PlanPremiumCountryUS

  • Visitor
  • I’m trying to get my brother my premium account. I had an address from another country. I already changed my payment method, and change my address but in my profile I can’t change the country. And he...
  • Maxim
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Student Premium questions

For student premium, does being enrolled within summer courses at a community college count as a student? (Community College is verified too when applying for student premium). When transferring to another University, how would that process work for ...

  • Casual Listener
  •   For student premium, does being enrolled within summer courses at a community college count as a student? (Community College is verified too when applying for student premium).   When ...
  • Yordan
  • Moderator
  • 454 Views
  • 3 replies
  • 0 likes
  • 454 Views
  • 3 replies
  • 0 likes

Solved!! My billing doesn't match the advertised price

Plan: Family PremiumCountry: Finland Hello, hello!I'm being billed 18,99€ per month, ever since prices went up from 16,99€ about a year ago. Therefore I assume that the pricing of my subscription is dynamic. Yet, the current Family Premium subscripti...

  • Casual Listener
  • Plan: Family Premium Country: Finland   Hello, hello! I'm being billed 18,99€ per month, ever since prices went up from 16,99€ about a year ago. Therefore I assume that the pricing of my sub...
  • 99Keys
  • Casual Listener
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes